U0184 on GMC: How to Diagnose & Fix
Lost Communication With Radio
3 GMC models · 4 documented issues · $100-$2,500 repair
U0184 on GMC by model: symptoms, diagnosis and fix
The infotainment system experiences intermittent complete audio loss affecting stereo, turn signals, and safety warning sounds. The audio system may randomly go to maximum volume and cannot be controlled. OTA software updates have caused additional issues including erratic blinker tones, constant reboots while driving, and frozen camera screens.
Common Symptoms
- Complete loss of all interior audio for hours
- Radio randomly goes to maximum volume
- Turn signal and safety warning sounds stop working
- Infotainment screen freezes or reboots while driving
- Backup camera display freezes or goes black
- Bluetooth connectivity issues
How to Fix
Perform hard reset by disconnecting battery for 30 minutes. Software update at dealership. Replace infotainment head unit/radio module. Replace audio amplifier for Bose systems.
Sources for this issue (1)
A recurring 2025 Sierra 1500 electrical fault kills every audio output in the cabin at once. Owners start the truck and there is no radio, no turn-signal tick, no chime for hazard flashers, no Apple CarPlay audio, and — critically — no audible forward-collision, rear-cross-traffic or lane-departure warning. The cabin is completely silent. The condition is intermittent, appears at start-up, and can persist for hours; a restart sometimes clears it. Because the visual and audible warning channels are decoupled, a driver can be unaware the alerts are muted until a warning is needed. Owners report repeated dealer repair attempts without resolution.
Common Symptoms
- No radio or CarPlay audio
- No turn-signal clicks or chimes
- No audible collision or lane-departure warnings
- Cabin goes silent at start-up and can stay silent for hours
- Sometimes clears after a restart
How to Fix
Have the dealer scan the GMLAN/serial data bus for module communication faults and check for updated software for the radio (RCM) and the external audio amplifier — the cause has not been publicly identified, so module communication faults at start-up should be ruled out before speakers. Verify the amplifier ground and connector, and check whether an over-the-air update preceded the onset. If audio is lost, treat the truck as having no audible safety alerts and rely on the visual warnings in the cluster and head-up display until repaired.
Sources for this issue (3)
- GM Preliminary Information PIT6406K (May 2026) - Complete Audio Loss Through a Drive Cycle or Short Cuts in Audiotsb
- GM Preliminary Information PIT6406A (July 2025) - Complete Audio Loss Through a Drive Cycle or Short Cuts in Audiotsb
- AT4 Forum - No Sound from infotainment center or turn signals (Resolved), page 5forum
The IntelliLink/MyLink touchscreen freezes and spontaneously reboots, losing control of radio, climate, navigation and Bluetooth, and often displays a black screen or a frozen backup-camera image. During a reboot, phone calls drop and the rear camera can go dark while in reverse - a visibility concern. Root causes include software glitches, outdated firmware, and occasionally loose display/camera wiring.
Common Symptoms
- Touchscreen freezes or reboots
- Black/blank infotainment screen
- Backup camera not working or shows frozen image
- Lost radio/Bluetooth/nav
- Dropped phone calls on reboot
How to Fix
Start with a software/firmware update at the dealer and a system reset (Home + Fast Forward held ~10s, or Return to Factory Settings). Persistent cases require reseating/repairing loose harness connectors or replacing the radio/display module or backup camera.
Sources for this issue (3)
GM bulletin 22-NA-033 covers 2019 GMC Acadia vehicles equipped with IOS, IOU or IOT radios that can reset or reboot and display the GMC splash animation. Bluetooth-call or touch-input symptoms can occur immediately before the reboot.
Common Symptoms
- Radio resets or reboots
- GMC splash animation may appear
How to Fix
Have a GMC retailer confirm the radio software version. The bulletin directs a USB radio-software update to version V809 when the installed version is V808 or earlier.
Sources for this issue (1)
U0184 code reference
General diagnostic-code context. The code alone does not confirm a cause for your vehicle; use the applicable issue card and its sources.
Frequently asked questions
What does U0184 mean on a GMC?
U0184 stands for "Lost Communication With Radio." This network code means a module stopped receiving expected communication messages from the radio/audio module over the vehicle's data bus. When the radio module goes offline or its bus connection fails, this code is logged. On some vehicles the audio module also acts as a network gateway, so its loss can trigger several related communication codes. Symptoms are typically a dead or unresponsive radio/infotainment system; it does not affect drivability. On GMC it is documented across 3 models: Sierra 1500, Terrain, Acadia.
What are the most common causes of U0184?
The most common causes of U0184 are: Loss of power or ground to the radio/audio module, Blown radio fuse, Wiring or connector fault on the communication bus, Faulty radio/audio control module, Corroded or loose module connector, Network/bus wiring short affecting multiple modules. The specific cause varies by vehicle.
How much does it cost to fix U0184 on a GMC?
Published repair estimates on GMC range from $100 to $2,500 depending on the model and root cause. If an issue mentions a recall or campaign, check your VIN with the manufacturer or NHTSA and confirm eligibility and coverage with a dealer.
Looking for U0184 on a different make?
View U0184 across all makes →Join 700+ subscribers following Au7o for vehicle insights and updates.
Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.