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Mercedes-Benz · Hybrid-EV · Critical code

U0293 on Mercedes-Benz: How to Diagnose & Fix

Lost Communication With Hybrid Powertrain Control Module

1 Mercedes-Benz model · 1 documented issue · 1 critical

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U0293 by Mercedes-Benz model

  • 2022-2023EQS1
  • FAQ

U0293 on other makes

  • Toyota
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U0293 by Mercedes-Benz model

  • 2022-2023EQS1
  • FAQ

U0293 on Mercedes-Benz by model: symptoms, diagnosis and fix

Link to this issueError Codes:U0293

NHTSA recall 23V405 covers certain 2022-2023 EQS 450, EQS 580 and AMG EQS vehicles. A development-process deviation could make the electric-drivetrain fault-management software respond improperly to a detected fault at a specific electric-drive plug connector, deactivate the drivetrain and cause loss of propulsion. Multiple warning messages appear when the event occurs.

Common Symptoms

  • VIN recall eligibility checked
  • drivetrain warnings documented
  • loss-of-propulsion event handled as a safety concern

How to Fix

Check the VIN for NHTSA recall 23V405 / Mercedes campaign 2023060009 and have an authorized Mercedes-Benz dealer install the free electric-drivetrain software update if open. If propulsion is lost or drivetrain warnings appear, move to a safe location when possible and arrange qualified diagnosis. Do not buy an electric drive unit, connector or control module from this page; recall eligibility and the remedy are VIN-specific.

Sources for this issue (1)
  • NHTSA Part 573 Safety Recall Report 23V-405 — electric drivetrain software and loss of propulsionnhtsa

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High ConfidenceVerifiedReviewed Aug 2026
All Mercedes-Benz EQS known issues →

U0293 code reference

General diagnostic-code context. The code alone does not confirm a cause for your vehicle; use the applicable issue card and its sources.

Frequently asked questions

What does U0293 mean on a Mercedes-Benz?

U0293 stands for "Lost Communication With Hybrid Powertrain Control Module." A controller is no longer receiving the periodic data-bus messages expected from the Hybrid (HEV/EV) Powertrain Control Module, the supervisory controller coordinating engine, motor(s), and high-voltage battery. Set after a calibrated timeout, it indicates lost communication with that module. On Mercedes-Benz it is documented across 1 model: EQS.

What are the most common causes of U0293?

The most common causes of U0293 are: Power/ground or HV-control supply loss to the hybrid powertrain module, Open/shorted bus wiring, Corroded/loose connectors, Failed hybrid powertrain control module, Network/gateway fault. The specific cause varies by vehicle.

How much does it cost to fix U0293 on a Mercedes-Benz?

Repair costs vary widely with the root cause and Mercedes-Benz model; each issue on this page carries its own estimate where one is published.

Related codes

  • P0A05 · Motor Electronics Coolant Pump "A" Control Circuit/Open
  • P0A0D · High Voltage System Interlock Circuit High
  • P0A2B · Drive Motor "A" Temperature Sensor Circuit Range/Performance
  • P0A3C · Drive Motor "A" Inverter Over Temperature
  • P0A84 · Hybrid Battery Pack Cooling Fan 1 Control Circuit Low
  • P0A92 · Hybrid Generator Performance
  • P0AC0 · Hybrid Battery Pack Current Sensor "A" Circuit Range/Performance
  • P0AC3 · Hybrid Battery Pack Current Sensor "A" Circuit Intermittent/Erratic

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Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.

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Vehicle data and repair guidance on this site are compiled with AI assistance and may contain errors. Always verify with your service manual or a qualified mechanic.

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