P0920 on Ford: How to Diagnose & Fix
Gear Shift Forward Actuator Circuit/Open
1 Ford model · 1 documented issue · 1 critical
P0920 on Ford by model: symptoms, diagnosis and fix
The DPS6 PowerShift 6-speed dual-clutch automated transmission fitted to 2012-2018 Ford Focus (and 2011-2019 Fiesta) is widely considered one of the worst transmission designs in modern automotive history. The dry dual-clutch design was fundamentally unsuited for stop-and-go driving, producing violent shuddering during low-speed acceleration, hesitation when pulling away from stops, unexpected surging, and abrupt harsh shifts. The Vargas class action alleged that Ford knew of the defects from the start and kept selling the cars; it resulted in a settlement covering 2012-2016 Focus and 2011-2016 Fiesta models. Ford issued dozens of TSBs and software reflashes that repeatedly failed to fix the underlying mechanical problem. The TCM (Transmission Control Module) failures are a distinct but related issue. Repair options include clutch replacement (temporary fix), TCM reprogramming, or complete transmission replacement.
Common Symptoms
- Violent shuddering or juddering when accelerating from a stop
- Transmission hesitates or refuses to move in Drive for 1-3 seconds
- Unexpected lurch forward when releasing brakes at low speed
- Grinding or clunking between gear changes
- Transmission surging and jerking during low-speed driving
- Vehicle bucks and shakes at 15-35 mph (clutch slip zone)
- Transmission warning light or "Transmission Fault" message
- Loss of drive in one or both gears
- Delayed engagement from Park to Drive
How to Fix
Check fordtransmissionsettlement.com for class action settlement eligibility. Ford extended its warranty coverage to pay for repeated repairs. The updated clutch service part for the Focus is F1FZ-7B546-B, which replaces BV6Z-7B546-F. Clutch shudder repair per TSB 16-0109; TCM repair/replacement per TSB 16-0129 and program 14M02. Dealers can recalibrate the software with the IDS tool. The most lasting fix is a remanufactured DPS6 transmission. Many owners chose to pursue buyback via state Lemon Laws. The Vargas settlement class stops at the 2016 model year, so 2017-2018 owners are not covered by it.
Sources for this issue (3)
P0920 code reference
General diagnostic-code context. The code alone does not confirm a cause for your vehicle; use the applicable issue card and its sources.
Frequently asked questions
What does P0920 mean on a Ford?
P0920 stands for "Gear Shift Forward Actuator Circuit/Open." P0920 indicates an open circuit in the gear shift forward actuator circuit. In transmissions that use electronic shift actuators, this actuator helps engage forward gear ranges; an 'open' means the control module isn't seeing a complete electrical circuit to that actuator. The code is treated as serious because it can prevent the transmission from shifting or engaging gears properly. Symptoms may include inability to select or stay in a forward gear, harsh or no engagement, a transmission warning light, or limp-mode behavior. On Ford it is documented across 1 model: Focus.
What are the most common causes of P0920?
The most common causes of P0920 are: Open or broken wiring in the actuator circuit, Faulty gear shift forward actuator, Corroded, loose, or disconnected connector, Moisture or corrosion on circuit contacts, Damaged wiring harness near the transmission, Poor ground or open power feed to the actuator, Faulty transmission control module (less common). The specific cause varies by vehicle.
How much does it cost to fix P0920 on a Ford?
Repair costs vary widely with the root cause and Ford model; each issue on this page carries its own estimate where one is published.
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Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.