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U0111CriticalHybrid-EV

U0111: How to Diagnose & Fix — Lost Communication With Battery Energy Control Module "A"

7 vehicles · 4 makes · $180-$600 repair

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How to diagnose and fix U0111: most-reported vehicles

Ranked by owner reports. Each card gives the symptoms, how to confirm the cause, the fix, parts and sources for that vehicle.

Mercedes-Benz EQS SUV · 2023–2025

Link to this issueError Codes:P0A1FU0111

Other control units on the EVA2 bus continuously send diagnostic requests to the high-voltage battery management system. The BMS memory overflows, the module shuts down, and the HV contactors open - disconnecting the 108 kWh pack from the drive unit. The result is an instant loss of propulsion at speed with the red turtle icon on the display, even with a nearly full state of charge. NHTSA recall 24V-372 covered 14,912 EQE/EQS sedans and SUVs, and owners reported the failure occurring on freeways before the fix.

Common Symptoms

  • Complete loss of drive power while driving
  • Red turtle warning icon on display
  • "Electrical system malfunction" message
  • Vehicle coasts to a stop with charge remaining in the pack
  • Restart required to regain drive

How to Fix

Dealer reflashes the battery management system software under recall 24V-372 (no cost). If loss-of-power events continue after the flash, the shop should check for a weak 12V auxiliary battery and pull HV network fault memory, since a low 12V supply produces the same symptom set.

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Call to confirm they service Mercedes-Benz vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0
Sources for this issue (3)
  • NHTSA Part 573 Safety Recall Report 24V-372 - battery management system softwarearticle
  • Mercedes BMS Recall for EQS/EQE - MBWorld.org Forumsforum
  • Mercedes-Benz Recalls EQE, EQS, EQS SUV EVs For Faulty Software - InsideEVsarticle

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Polestar Polestar 2 · 2021–2022

Link to this issueError Codes:U0111

A fault in the BECM microprocessor operating system causes the processor to reset while the car is in operation. The reset drops the high-voltage contactors, disconnecting the traction pack from the drive units and producing an immediate loss of propulsion with no warning. NHTSA campaign 21V110000 (Polestar R10079) covered 3,457 US 2021-2022 Polestar 2 vehicles, reported February 23, 2021, with owner letters mailed April 23, 2021. This is the battery-management-side power-loss campaign and is separate from both the front inverter capacitor tin-plating recall and the later BMS charge-limit software campaign — a single car can be open on more than one.

Common Symptoms

  • Sudden total loss of drive power while driving
  • 'Reduced propulsion performance' or stop-safely-now warning on the driver display
  • Car will not move from a stop and shows a high-voltage system fault
  • High-voltage system shuts down while 12V accessories still work
  • Fault clears after a full power cycle, then recurs

How to Fix

Free recall remedy: BECM software update, delivered either over the air or by a Polestar service point. Verify by VIN at nhtsa.gov/recalls rather than assuming an OTA landed — early cars that sat on lots or had connectivity problems did not always take the update. If a car still drops the HV system after the update, the contactor assembly and the BECM itself need to be scanned; a genuine contactor or BECM hardware failure is a warranty repair under the 8-year/100,000-mile HV battery coverage.

Typical repair cost:$0 - $0
Sources for this issue (3)
  • NHTSA Part 573 Safety Recall Report 21V-110 (Polestar 2 BECM microprocessor reset)recall
  • 2021 Polestar 2 Recalls & Safety Notices — Kelley Blue Bookrecall
  • Polestar 2 Recalls (21V110000, Battery Energy Control Module) — Cars.comrecall

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Volvo XC40 · 2021–2022

Link to this issueError Codes:U0111

In the XC40 Recharge BEV the Battery Energy Control Module (BECM) supervises the traction pack contactors. A microprocessor fault causes the BECM to reset while driving; on reset it opens the high-voltage contactors as a fail-safe, instantly disconnecting the traction battery from the drive units. The result is an abrupt, total loss of propulsion at speed with no warning — the car coasts, power steering and brake assist remain but regen and drive are gone. This is distinct from the well-known 12V accessory-battery no-start: here the 12V system is fine and the vehicle is already moving. NHTSA campaign 21V109000 covers 2021-2022 XC40 Recharge.

Common Symptoms

  • Sudden complete loss of drive power while driving
  • Vehicle coasts to a stop with no propulsion
  • Red 'stop safely' / propulsion system service warning
  • Vehicle restores power after a full shutdown and restart

How to Fix

Free BECM software update at a Volvo dealer under recall 21V109000 (remedy available March 30, 2021). If the fault recurs after the update, the dealer should pull traction-battery fault memory — repeat contactor-open events on updated cars have been traced to a failing BECM or a high-resistance HV connector at the pack rather than software.

Find a Volvo dealer

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Open Volvo dealer map in Google Maps ↗

Call to confirm they service Volvo vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0
Sources for this issue (1)
  • NHTSA Recall 21V109000 — 2021 Volvo XC40recall

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Mercedes-Benz EQE · 2023–2025

Link to this issueError Codes:U0111

Other control units on the EVA2 platform continuously send diagnostic requests to the high-voltage battery management system (BMS). The BMS memory capacity overflows, the module shuts down and commands the HV contactors open, disconnecting the 90.6 kWh pack from the drive unit. The car loses propulsion without warning while driving; steering and brakes remain but power assist behavior changes. NHTSA campaign 24V-372 covers 14,912 EQE/EQS vehicles built roughly Feb 1 2023 - May 11 2024.

Common Symptoms

  • Sudden loss of drive power while driving
  • "Drive system: Stop safely" or "Drive system fault" message
  • Vehicle will not restart after shutdown
  • Red HV battery warning on cluster
  • Vehicle coasts to a stop in traffic

How to Fix

Dealer reflash of the battery management system control unit under recall 24V-372 (MBUSA number 2024050004 family). This remedy is NOT deliverable over the air — the car must go to a Mercedes dealer for a XENTRY flash. If the car has already stranded, a XENTRY soft reset restores drive, but the software update is the permanent fix. Check VIN at nhtsa.gov/recalls.

Find a Mercedes-Benz dealer

Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

Open Mercedes-Benz dealer map in Google Maps ↗

Call to confirm they service Mercedes-Benz vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0
Sources for this issue (3)
  • NHTSA Part 573 Safety Recall Report 24V-372 (Mercedes-Benz battery management system software)article
  • Battery Management System recall — MBWorld.org EQE (V295) Sedan forumforum
  • Mercedes-Benz Recalls EQE and EQS for Battery Management System Software Issuearticle

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Mercedes-Benz EQS · 2022–2025

Link to this issueError Codes:U0111

On a large population of EQ vehicles, continuous diagnostic requests from other onboard control units can overload the battery management system's (BMS) memory capacity. This causes the BMS to open the high-voltage contactors, disconnecting the battery pack from the powertrain and producing a sudden loss of drive power. Mercedes-Benz USA recalled 14,912 EQE/EQS/EQE SUV/EQS SUV vehicles in June 2024 (NHTSA campaign 24V372000). Unlike many EQ software fixes, this remedy could not be delivered over the air and required a dealer visit, making it a recurring frustration for owners. The same BMS software is used on EU-spec cars.

Common Symptoms

  • Sudden loss of drive power
  • High-voltage battery disconnects
  • Vehicle shuts down / will not move
  • Battery malfunction warning

How to Fix

An authorized Mercedes-Benz dealer must reprogram the battery management system software; this cannot be done via OTA update. Owners should verify VIN against recall 24V372000 and schedule the dealer reflash. Until corrected, a high-voltage shutdown can occur with little warning, so prompt completion is advised.

Typical repair cost:$0 - $0
Sources for this issue (3)
  • Mercedes-Benz Recalls EQE and EQS for Battery Management System Software Issue (autoevolution)article
  • Mercedes recalls nearly 15,000 EVs for software issue (Green Car Reports)article
  • Battery Management System recall - MBWorld.org Forumsforum

Research This Issue

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Community Reported
High ConfidenceVerifiedReviewed Jun 2026

Find U0111 by make

Browse every documented model and issue for your make.

Mercedes-Benz · 4 issuesPolestar · 1 issueVolkswagen · 1 issueVolvo · 1 issue

U0111 code reference

General diagnostic-code context. The code alone does not confirm a cause for your vehicle; use the applicable issue card and its sources.

Frequently asked questions

What does U0111 mean?

U0111 stands for "Lost Communication With Battery Energy Control Module "A"." Sets when a module loses data-bus communication with Battery Energy Control Module 'A' (the high-voltage battery management controller) and no longer receives its expected messages.

What are the most common causes of U0111?

The most common causes of U0111 are: Open or shorted bus wiring to the battery energy control module, Corroded or loose connector / poor ground, Blown fuse / lost low-voltage power feed, Low 12V battery voltage, Failed battery energy control module. The specific cause varies by vehicle.

How much does it cost to fix U0111?

Repair costs for U0111 range from $180 to $600, depending on the vehicle and root cause.

Which vehicles are affected by U0111?

Au7o has documented U0111 across 7 vehicle models from 4 manufacturers: Mercedes-Benz, Polestar, Volkswagen, Volvo.

Related codes

  • P0A05 · Motor Electronics Coolant Pump "A" Control Circuit/Open
  • P0A0D · High Voltage System Interlock Circuit High
  • P0A2B · Drive Motor "A" Temperature Sensor Circuit Range/Performance
  • P0A3C · Drive Motor "A" Inverter Over Temperature
  • P0A84 · Hybrid Battery Pack Cooling Fan 1 Control Circuit Low
  • P0A92 · Hybrid Generator Performance
  • P0AC0 · Hybrid Battery Pack Current Sensor "A" Circuit Range/Performance
  • P0AC3 · Hybrid Battery Pack Current Sensor "A" Circuit Intermittent/Erratic
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Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.

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