U0245 on Honda: How to Diagnose & Fix
Lost Communication With Entertainment Control Module (Front)
1 Honda model · 1 documented issue
U0245 on Honda by model: symptoms, diagnosis and fix
Center console touchscreen goes completely black or becomes unresponsive. Audio/navigation system may enter infinite loop during shutdown that drains battery. Loose fuse connections in 2016 models and software glitches across all years are common. A class action lawsuit covering 2019 Pilot models was settled. Honda issued a product update in December 2015 for 12,451 2016 Pilots.
Common Symptoms
- Center touchscreen completely black/no display
- Touchscreen frozen or unresponsive
- Infinite reboot loop
- Loss of radio, navigation, and climate controls
- Battery drain when vehicle is off
- System crash during use
How to Fix
Check fuse box for loose fuse controlling touchscreen (common in 2016). Perform hard reset by holding power button 10 seconds or disconnecting battery 10 minutes. Visit Honda dealer for software update (free under warranty). Persistent issues may need infotainment unit replacement ($800-$1,500). Some owners use aftermarket head units ($400-$800).
Call to confirm they can assess your vehicle and perform the stated work. Search results do not confirm qualification, eligibility or coverage.
Owner tips & cautions
- TipCheck for loose fuse in fuse box (fuse not in full contact) - very common in 2016 models
- TipHard reset by holding power button 10 seconds or disconnecting battery 10 minutes often resolves temporary glitches
- TipRequest Honda dealer software update - free under warranty and resolves many infinite loop issues
- WarningIf screen drains battery overnight, disconnect infotainment fuse until dealer repair to avoid being stranded
Sources for this issue (3)
U0245 code reference
General diagnostic-code context. The code alone does not confirm a cause for your vehicle; use the applicable issue card and its sources.
Frequently asked questions
What does U0245 mean on a Honda?
U0245 stands for "Lost Communication With Entertainment Control Module (Front)." A controller has lost the expected data-bus communication from the front Entertainment Control Module. It sets when one or more modules do not receive that module's expected messages within a calibrated time period. On Honda it is documented across 1 model: Pilot.
What are the most common causes of U0245?
The most common causes of U0245 are: Power/ground loss to the entertainment module, Open/shorted bus wiring, Corroded/loose connectors, Failed entertainment control module, Network fault. The specific cause varies by vehicle.
How much does it cost to fix U0245 on a Honda?
Repair costs vary widely with the root cause and Honda model; each issue on this page carries its own estimate where one is published.
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Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.