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Infiniti · Known Issues

2013-2025 Infiniti QX60 Problems: 8 Known Issues

2013-2025 model years · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2013-2025 Infiniti QX60 has 8 documented known issues, with 5 rated critical. The most serious are Panoramic Moonroof Exploding or Cracking Spontaneously ($1,200-$3,500 repair), Front Steering Knuckle / Rear Axle Housing May Be Insufficiently Strong (Recall 21V402000), Rearview Camera Image Blank, Distorted, or Intermittent Due to Infotainment/Display Software ($0-$1,200 repair), CVT Transmission Failure ($3,000-$8,000 repair) and Forward Collision Warning / Automatic Emergency Braking False Activation or Unexpected Braking ($0-$1,800 repair). Across all issues with published estimates, repair costs range from $100 to $8,000. DIY maintenance guides at au7o.io.

In This Article

  • QX60 Safety/Recalls2
  • QX60 Transmission2
  • QX60 Body/Panels1
  • QX60 Suspension1
  • QX60 Electrical1
  • QX60 Steering1
  • Recalls8
  • FAQ
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In This Article

  • Safety/Recalls2
  • Transmission2
  • Body/Panels1
  • Suspension1
  • Electrical1
  • Steering1
  • Recalls8
  • FAQ

All 8 Known Issues

Filter:
ALL YEARS202520242023202220202019201820172016201520142013

When Issues Typically Appear

Panoramic Moonroof Exploding or Cracking Spontaneously
0K-30K
Rearview Camera Image Blank, Distorted, or Intermittent Due to Infotainment/Display Software
0K-40K
Forward Collision Warning / Automatic Emergency Braking False Activation or Unexpected Braking
0K-50K
Battery Drain / No-Start from Telematics, Infotainment, or Control Module Sleep Issues
0K-40K
013K25K38K50K mi

Multiple owners of the redesigned 2022+ QX60 reported the backup camera showing a black screen, frozen image, delayed image, or distorted view when shifting into reverse. This is safety-significant because the rearview image may not display as required, and Infiniti/Nissan issued a recall covering certain vehicles for software that can cause the center information display not to show the rearview camera image. Owner complaints describe intermittent failures that may temporarily clear after a restart but recur unpredictably.

This issue also affects: Nissan Murano, Nissan Pathfinder, Nissan Rogue

Common Symptoms

  • Black screen when shifting into reverse
  • Rear camera image delayed or frozen
  • Distorted or blank center display image
  • Issue may clear after key cycle and return later

How to Fix

Confirm the concern by checking for intermittent camera loss, delayed display, or frozen image when selecting reverse. Inspect for open recalls and apply the latest AV/control unit software update per Infiniti/Nissan service procedure; if the issue persists, diagnose the display control unit, camera harness, and rear camera module for faults or poor connections. Vehicles still under recall/warranty should have the software remedy performed first.

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Owner tips & cautions

  • TipCheck VIN for open rearview camera/display recalls before paying for diagnosis; many owners resolved it with the software campaign.
Typical repair cost:$0 - $1,200

Research This Issue

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Community Reported
High Confidence

Owners have reported unexpected forward collision warnings and abrupt braking events with no obvious obstacle ahead, especially in traffic, on curves, or near roadside objects. These complaints are tied to the QX60's ADAS sensor/camera interpretation rather than a conventional brake hardware fault. Sudden braking can create a rear-impact hazard and is one of the more serious owner-reported safety concerns on the current generation.

This issue also affects: Nissan Murano, Nissan Rogue, Nissan Sentra

Common Symptoms

  • Forward collision warning with no vehicle ahead
  • Unexpected automatic braking
  • Dash warning messages for FEB/AEB or front sensor
  • System disables itself after warning

How to Fix

Scan the ADAS system for stored faults and verify radar/camera alignment, windshield condition, and front emblem/radar cleanliness. Infiniti service procedures typically involve checking for software updates, recalibrating the forward camera/radar, and replacing a faulty sensor only after alignment and aiming are confirmed. Owners should document the exact conditions when the event occurs to help reproduce the issue.

Owner tips & cautions

  • TipAfter windshield replacement or front-end work, insist on proper ADAS calibration rather than assuming the system will self-learn.
Typical repair cost:$0 - $1,800

Research This Issue

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Community Reported
Medium Confidence

The Jatco CVT in the QX60 is prone to premature failure, particularly in the 2013-2017 models. The transmission overheats during towing or sustained highway driving, leading to shuddering, slipping, and eventual complete failure.

This issue also affects: Infiniti QX55, Nissan Altima, Nissan Cube

Common Symptoms

  • Transmission shuddering at highway speeds
  • Loss of power during acceleration
  • Whining noise from transmission
  • CVT overheating warning

How to Fix

Replace CVT fluid every 30,000 miles instead of the recommended 60,000. Add an auxiliary transmission cooler for towing. Nissan extended the CVT warranty to 84 months/84,000 miles on affected models.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Infiniti/Nissan NS-3 CVT fluid
    OEM999MP-CSHNS3 superseding 999MP-CV0NS3 / 999MP-NS300P

    Confirm the exact 2014-2020 QX60 model-year/transmission specification, sealed container, current SKU, pack/order quantity an

    InfinitiPartsDeal

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$3,000 - $8,000

Research This Issue

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Community Reported
High Confidence

The QX60 CVT exhibits a pronounced judder during low-speed maneuvers such as parking lot driving and stop-and-go traffic. The torque converter and CVT belt interaction produces an uncomfortable vibration through the drivetrain.

This issue also affects: Infiniti QX50

Common Symptoms

  • Vibration during low-speed turns
  • Shudder when accelerating from stop
  • Jerky motion in parking lots

How to Fix

Have the dealer perform the CVT judder reprogram (TSB NTB15-024). A CVT fluid change with NS-3 fluid can also improve the condition. Drive the vehicle for 30 minutes after the fluid change to allow the TCM to relearn.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Infiniti/Nissan NS-3 CVT fluid
    OEM999MP-CSHNS3 superseding 999MP-CV0NS3 / 999MP-NS300P

    Confirm the exact QX60 transmission/model-year specification, sealed fluid, current SKU, pack/order quantity and measured

    InfinitiPartsDeal

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$150 - $500

Research This Issue

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Community Reported
High Confidence

A number of current-generation QX60 owners have reported the panoramic glass roof suddenly cracking or shattering with a loud bang while driving, often without any clear impact evidence. Complaints commonly describe the inner shade catching falling glass and the damage appearing to originate upward, consistent with tempered glass breakage rather than a direct rock strike. While not universal, the reports are repeated enough to be a known owner concern on the redesigned model.

This issue also affects: Nissan Pathfinder

Common Symptoms

  • Loud popping or gunshot-like noise from roof
  • Moonroof glass cracked or shattered
  • Glass fragments above sunshade
  • No obvious rock impact point

How to Fix

Inspect the glass carefully for impact point evidence and document the break pattern before replacement. Repair requires replacing the affected moonroof glass panel and checking frame alignment, seal fitment, and drain condition; if there is no impact evidence, owners should pursue warranty/goodwill review and file a safety complaint. Avoid driving with exposed broken glass until the panel is secured or replaced.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Infiniti QX60 front panoramic sunroof glass
    OEM91210-6SA2A

    Confirmed front movable panoramic-panel replacement branch after warranty/insurance review Fitment/availability: 91210-6SA2A is explicitly the front sunroof glass for 2022-2026 QX60. Confirm VIN, damaged position and all separate seals/s…

    Official Infiniti Parts Store
  • Genuine Infiniti QX60 rear panoramic sunroof glass
    OEM91604-6SA2A

    Confirmed rear fixed panoramic-panel replacement branch after warranty/insurance review Fitment/availability: 91604-6SA2A is explicitly the rear sunroof glass cataloged for 2022 QX60 and the same current roof family. Confirm 2022-2024 VI…

    InfinitiPartsDeal

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$1,200 - $3,500

Research This Issue

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Community Reported
Medium Confidence

Certain 2020 INFINITI QX60 crossovers left the factory with a front steering knuckle or a rear axle housing that was improperly heat-treated, so the part does not have the strength it was designed to have. Nissan's concern is what happens on impact: hitting a curb or similar strike could deform the weakened knuckle or rear axle on an affected QX60, and a deformed steering knuckle can mean loss of steering control while a deformed rear axle housing can allow a wheel to separate from the vehicle. Both outcomes increase crash risk, which is why this is a safety recall rather than a service campaign. 14,276 vehicles are covered campaign-wide, spread across the several Nissan and INFINITI models included.

Common Symptoms

  • Loss of steering control
  • Wheel comes loose or separates from the vehicle

How to Fix

Free of charge at an INFINITI dealer: the dealer inspects the front steering knuckle and the rear axle housing on your QX60 and replaces whichever parts are found to need it. Notification letters went out July 26, 2021. Because that is several years back, the fastest way to know your car's status is to run the VIN at nhtsa.gov/recalls; if 21V402000 still shows as open, book the inspection. INFINITI customer service: 1-800-662-6200.

Research This Issue

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Owners of the redesigned QX60 have reported dead batteries, repeated jump-starts, and no-start conditions after the vehicle sits overnight or for a few days. Complaints and forum reports point to parasitic draw from modules that do not go to sleep properly, including telematics and infotainment-related systems, rather than a simple worn battery in many low-mileage cases. The problem is especially frustrating because battery replacement alone may not permanently fix it.

This issue also affects: Infiniti QX50, Nissan Pathfinder, Nissan Rogue

Common Symptoms

  • Dead battery after sitting overnight or a few days
  • Repeated need for jump-starts
  • No crank or clicking on startup
  • Battery replaced but problem returns

How to Fix

Perform a proper parasitic draw test after all modules should be asleep, then isolate the circuit causing excess current draw. Check for TSB/software updates for telematics/AV modules, test battery health, and inspect charging system output; some vehicles need module reprogramming, while others require battery replacement after repeated deep discharge damage. Document draw readings before replacing parts.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Duralast Platinum Group 48/H6 AGM battery
    OEMAutoZone 319460 / H6-AGM

    Confirmed failed-battery replacement branch Fitment/availability: H6-AGM, Group 48, 760 CCA, 120-minute reserve, top-right positive; AutoZone lists it as vehicle-specific for 2022 QX60 and supporting catalogs show the H6 envelope for 202…

    AutoZone
  • NOCO GENIUS2 2-amp smart charger and maintainer
    OEMNOCO GENIUS2 / AutoZone 606158

    Optional interim or long-storage maintenance branch Fitment/availability: GENIUS2 supports 12V flooded, EFB and AGM maintenance modes. Select the installed chemistry and connect at the QX60-approved points using the exact manual precauti…

    AutoZone

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Owner tips & cautions

  • TipIf the vehicle sits often, a smart maintainer can prevent deep discharge while the root cause is being diagnosed.
Typical repair cost:$200 - $1,200

Research This Issue

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Community Reported
Medium Confidence

The hydraulic power steering pump develops a pronounced whining noise, especially during cold starts and low-speed turning. Air intrusion into the power steering fluid or a failing pump bearing causes the noise.

Common Symptoms

  • Whining noise during turns
  • Groaning at full steering lock
  • Stiff steering on cold mornings

How to Fix

Flush the power steering system and refill with Nissan PSF. Bleed air from the system by turning the wheel lock-to-lock several times with the engine running. Replace the pump if the noise persists after fluid service.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • CARDONE 1H-72009 remanufactured electrohydraulic power-steering pump with reservoir
    OEMCardone 1H-72009 / AutoZone 1191202

    Confirmed electrohydraulic pump failure branch after fluid, leak and electrical diagnosis Fitment/availability: Cardone 1H-72009 is a remanufactured electronic hydraulic pump with reservoir, no pulley and no filter; current catalogs list…

    AutoZone
  • Genuine Infiniti/Nissan power-steering fluid
    OEM999MP-AG000P

    Confirm the exact model-year service specification and required quantity; repair leaks before refill and keep the reservoir from running dry during the presc

    InfinitiPartsDeal

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$100 - $600

Research This Issue

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Community Reported
Medium Confidence
NHTSA Recalls8 recalls

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Campaign #25V17300019/03/2025

SEATS:MID/REAR ASSEMBLY

Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.

Campaign #23V10800021/02/2023

SEATS:CRITICAL FASTENERS

Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

Campaign #23V268000
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Other Infiniti Models

Infiniti G3723Infiniti FX3520Infiniti Q5011Infiniti G3511Infiniti QX508Infiniti QX558

Frequently Asked Questions

What are the most common Infiniti QX60 problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2013-2025 Infiniti QX60 has 8 documented issues. The most frequently reported are: Panoramic Moonroof Exploding or Cracking Spontaneously, Front Steering Knuckle / Rear Axle Housing May Be Insufficiently Strong (Recall 21V402000), Rearview Camera Image Blank, Distorted, or Intermittent Due to Infotainment/Display Software. Of these, 5 are rated critical and should be addressed promptly.

Is the Infiniti QX60 reliable?

The 2013-2025 Infiniti QX60 has 8 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 5 issues are rated critical: Panoramic Moonroof Exploding or Cracking Spontaneously and Front Steering Knuckle / Rear Axle Housing May Be Insufficiently Strong (Recall 21V402000) and Rearview Camera Image Blank, Distorted, or Intermittent Due to Infotainment/Display Software and CVT Transmission Failure and Forward Collision Warning / Automatic Emergency Braking False Activation or Unexpected Braking. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Infiniti QX60 problems?

Repair costs for known Infiniti QX60 issues range from $0 to $8,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Panoramic Moonroof Exploding or Cracking Spontaneously, typically costs $1,200-$3,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What year Infiniti QX60 is the most reliable?

Reliability varies across model years of the Infiniti QX60. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2013-2025 Infiniti QX60 with 8 documented issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

13/04/2023

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Campaign #23V81400004/12/2023

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.

Campaign #24V15400027/02/2024

+ 3 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

What is the 2022-2024 Infiniti QX60 Panoramic Moonroof Exploding or Cracking Spontaneously?

A number of current-generation QX60 owners have reported the panoramic glass roof suddenly cracking or shattering with a loud bang while driving, often without any clear impact evidence. Complaints commonly describe the inner shade catching falling glass and the damage appearing… Repairs typically run $1,200-$3,500. Severity: high.

What is the 2020 Infiniti QX60 Front Steering Knuckle / Rear Axle Housing May Be Insufficiently Strong (Recall 21V402000)?

Certain 2020 INFINITI QX60 crossovers left the factory with a front steering knuckle or a rear axle housing that was improperly heat-treated, so the part does not have the strength it was designed to have. Nissan's concern is what happens on impact: hitting a curb or similar stri… Severity: high.

What is the 2022-2024 Infiniti QX60 Rearview Camera Image Blank, Distorted, or Intermittent Due to Infotainment/Display Software?

Multiple owners of the redesigned 2022+ QX60 reported the backup camera showing a black screen, frozen image, delayed image, or distorted view when shifting into reverse. This is safety-significant because the rearview image may not display as required, and Infiniti/Nissan issued… Repairs typically run $0-$1,200. Severity: high.

What is the 2013-2020 Infiniti QX60 CVT Transmission Failure?

The Jatco CVT in the QX60 is prone to premature failure, particularly in the 2013-2017 models. The transmission overheats during towing or sustained highway driving, leading to shuddering, slipping, and eventual complete failure. Repairs typically run $3,000-$8,000. Severity: high.

What is the 2022-2025 Infiniti QX60 Forward Collision Warning / Automatic Emergency Braking False Activation or Unexpected Braking?

Owners have reported unexpected forward collision warnings and abrupt braking events with no obvious obstacle ahead, especially in traffic, on curves, or near roadside objects. These complaints are tied to the QX60's ADAS sensor/camera interpretation rather than a conventional br… Repairs typically run $0-$1,800. Severity: high.

What is the 2022-2025 Infiniti QX60 Battery Drain / No-Start from Telematics, Infotainment, or Control Module Sleep Issues?

Owners of the redesigned QX60 have reported dead batteries, repeated jump-starts, and no-start conditions after the vehicle sits overnight or for a few days. Complaints and forum reports point to parasitic draw from modules that do not go to sleep properly, including telematics a… Repairs typically run $200-$1,200. Severity: medium.

What is the 2013-2020 Infiniti QX60 Transmission Judder at Low Speed?

The QX60 CVT exhibits a pronounced judder during low-speed maneuvers such as parking lot driving and stop-and-go traffic. The torque converter and CVT belt interaction produces an uncomfortable vibration through the drivetrain. Repairs typically run $150-$500. Severity: medium.

What is the 2013-2020 Infiniti QX60 Power Steering Pump Whine?

The hydraulic power steering pump develops a pronounced whining noise, especially during cold starts and low-speed turning. Air intrusion into the power steering fluid or a failing pump bearing causes the noise. Repairs typically run $100-$600. Severity: low.