2013-2025 Infiniti QX60 Problems: 13 Known Issues

Two separate U.S. campaigns concern small QX60 populations. Recall 22V111 / PC868 covered one 2022 QX60 built November 30, 2021 whose second-row seat track could be missing a mounting bolt, allowing movement in a crash. Recall 23V108 / PC953 covered 17 model-year 2023 QX60s built August 31–September 2, 2022: an incorrect stopper-forming tool could allow the second-row seat to travel too far rearward, stick or fail to lock, increasing injury risk in a crash.

Multiple owners of the redesigned 2022+ QX60 reported the backup camera showing a black screen, frozen image, delayed image, or distorted view when shifting into reverse. This is safety-significant because the rearview image may not display as required. Infiniti published service bulletin ITB23-006 for 2022-2023 QX60 models with Around View Monitor whose display screen went blank or black in Around View Monitor mode, then marked it no longer active in April 2023; no rearview camera recall has been issued for the 2022-2024 QX60. Owner complaints describe intermittent failures that may temporarily clear after a restart but recur unpredictably.

Owners have reported unexpected forward collision warnings and abrupt braking events with no obvious obstacle ahead, especially in traffic, on curves, or near roadside objects. These complaints are tied to the QX60's ADAS sensor/camera interpretation rather than a conventional brake hardware fault. Sudden braking can create a rear-impact hazard and is one of the more serious owner-reported safety concerns on the current generation.

Recall 15V033 covers certain 2013 JX35 and 2014 QX60/QX60 Hybrid vehicles. Incorrect hood-release cable installation can prevent the secondary latch from engaging. If the primary latch is released, for example by inadvertent use of the hood-release lever, the hood may open while driving and obscure the driver's view. The 170,665-vehicle campaign total includes Pathfinder variants; it is not a QX60-only count.

A number of current-generation QX60 owners have reported the panoramic glass roof suddenly cracking or shattering with a loud bang while driving, often without any clear impact evidence. Complaints commonly describe the inner shade catching falling glass and the damage appearing to originate upward, consistent with tempered glass breakage rather than a direct rock strike. While not universal, the reports are repeated enough to be a known owner concern on the redesigned model.

Recall 21V774 concerns certain 2014–2017 QX60 Hybrid vehicles, not the non-hybrid V6. If bearing damage produces overheating, the hybrid controller's failsafe can disable both engine and electric drive without preceding warning. The resulting stall and reduced steering/brake assistance increase crash risk.

Owners of the redesigned QX60 have reported dead batteries, repeated jump-starts, and no-start conditions after the vehicle sits overnight or for a few days. Complaints and forum reports point to parasitic draw from modules that do not go to sleep properly, including telematics and infotainment-related systems, rather than a simple worn battery in many low-mileage cases. The problem is especially frustrating because battery replacement alone may not permanently fix it.

The Jatco CVT in the QX60 is prone to premature failure, particularly in the 2013-2017 models. The transmission overheats during towing or sustained highway driving, leading to shuddering, slipping, and eventual complete failure.

The QX60 CVT exhibits a pronounced judder during low-speed maneuvers such as parking lot driving and stop-and-go traffic. Infiniti's bulletin traces it to torque converter lock-up shock during light acceleration (about 5-35 mph at light throttle), which produces an uncomfortable vibration through the drivetrain.

A manufacturing variation at the supplier (ADVICS) can leave the anti-lock brake actuator pump oil seal with inadequate sealing performance, so it wears prematurely and leaks brake fluid onto the actuator's internal circuit board. Fluid on the board can cause an electrical short and, in rare cases, an underhood fire, which is why Nissan told owners to stop driving, park outside away from other vehicles and structures, and have the vehicle towed if the ABS lamp stays lit. The tell-tale is an ABS warning lamp that stays illuminated for 10 seconds or longer after engine start. This defect ran across several Nissan and Infiniti models using the same actuator; the 2017-2019 QX60 is covered by campaign 19V807000, which re-covers vehicles previously recalled under 18V-601 that were unrepaired or inspected and found not to need repair, and expands that population.

Certain 2020 INFINITI QX60 crossovers left the factory with a front steering knuckle or a rear axle housing that was improperly heat-treated, so the part does not have the strength it was designed to have. Nissan's concern is what happens on impact: hitting a curb or similar strike could deform the weakened knuckle or rear axle on an affected QX60, and a deformed steering knuckle can mean loss of steering control while a deformed rear axle housing can allow a wheel to separate from the vehicle. Both outcomes increase crash risk, which is why this is a safety recall rather than a service campaign. The campaign covers 14,276 vehicles in total, spread across the several Nissan and INFINITI models included.

On second-generation QX60 models, the Adaptive Front-Light System (AFS) was configured with an incorrect vehicle tilt value in the Intelligent Power Distribution Module (IPDM). With the headlights in AUTO mode, once vehicle speed goes above 81 mph (130 km/h) the headlamps move to their greatest downward angle and stay there until speed drops below 81 mph, cutting forward illumination. Nissan first learned of it on December 28, 2022 from an owner complaint that the headlamp aim dropped on its own at high speed, and recalled 20,051 vehicles in late 2023. The root cause is a configuration setting in the IPDM rather than a mechanical leveling motor failure. Nissan's report notes that switching the headlamp switch from AUTO to ON, or slowing below 81 mph, returns the headlamp aim.

The hydraulic power steering pump develops a pronounced whining noise, especially during cold starts and low-speed turning. Air intrusion into the power steering fluid or a failing pump bearing causes the noise.