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Jaguar · Known Issues

2021 Jaguar E-PACE Problems: 4 Known Issues

2021 model year · 2,160+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 2,160+ owner reports, the 2021 Jaguar E-PACE has 4 documented known issues, with 1 rated critical. The most serious is Turbo Coolant Hose Failure on Ingenium Engine ($250-$700 repair). The most commonly reported issue is 9-Speed Automatic Transmission Harsh Shifting with 780 owner reports. Across all issues with published estimates, repair costs range from $100 to $2,000. DIY maintenance guides at au7o.io.

In This Article

  • E-PACE Cooling1
  • E-PACE Transmission1
  • E-PACE Electrical1
  • E-PACE Body/Panels1
  • Recalls5
  • FAQ
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In This Article

  • Cooling1
  • Transmission1
  • Electrical1
  • Body/Panels1
  • Recalls5
  • FAQ

All 4 Known Issues

Filter:
ALL YEARS202320222021202020192018
Community reported
420 owners

On the 2018-2023 Jaguar E-PACE, the turbocharger coolant hoses on the E-PACE Ingenium engine split or crack from heat exposure near the turbo housing. Coolant sprays onto hot components, creating steam and a burning smell. The leak can escalate quickly if the hose fully separates.

This issue also affects: Jaguar F-PACE, Jaguar XE, Jaguar XF

Common Symptoms

  • Burning coolant smell from engine bay
  • Steam from turbo area
  • Rapid coolant loss
  • Low coolant warning light
  • Overheating in extended driving

How to Fix

Replace both turbo coolant hoses with updated high-temperature silicone versions from JLR. Inspect the turbo oil feed and return lines at the same time. Bleed the cooling system thoroughly after repair.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Jaguar turbocharger coolant return pipe
    OEMJ9C7333

    Confirmed leaking turbocharger coolant-return branch Fitment/availability: J9C7333 is cataloged as the E-PACE turbocharger coolant return/water outlet for the 2.0L gasoline engine. Confirm VIN, production break, output level and the curr…

    JaguarParts.com
  • Genuine Jaguar turbocharger coolant feed pipe
    OEMJDE41275

    Confirmed leaking turbocharger coolant-feed branch Fitment/availability: JDE41275 is the current E-PACE turbocharger coolant feed/water-inlet listing. Confirm VIN, production break, output level and whether the catalog supersedes an earl…

    JaguarParts.com
  • Genuine Jaguar turbocharger coolant-pipe O-ring
    OEMJ9C18052

    Specified seal for the confirmed feed/return pipe repair where the current VIN diagram calls for it Fitment/availability: J9C18052 is the cataloged E-PACE turbo coolant-pipe O-ring and may be included with a pipe. Confirm the current VIN…

    JaguarParts.com

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Owner tips & cautions

  • TipProactively replace both turbo coolant hoses at 50,000 miles. The parts are cheap but the labor adds up if you wait for a roadside failure.
Typical repair cost:$250 - $700

Research This Issue

Based on 420 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence420 owner reportsLast reported by owners Jan 2026Reviewed Mar 2026
Community reported
780 owners

On the 2018-2023 Jaguar E-PACE 2.0L Ingenium Turbo I4, the ZF 9HP 9-speed automatic transmission in the E-PACE exhibits harsh shifts, gear hunting on hills, and hesitant downshifts. The transmission software struggles with the closely-spaced gear ratios, particularly in low-speed urban driving and during cold operation.

This issue also affects: Jaguar F-PACE, Jaguar XE, Jaguar XF

Common Symptoms

  • Harsh 1-2 and 2-3 upshifts
  • Gear hunting on slight inclines
  • Hesitation on downshift for passing
  • Jerky low-speed maneuvering
  • Occasional shudder during light acceleration

How to Fix

Update the TCM software to the latest JLR calibration, which significantly improves shift quality. Perform a fluid change if not done within the last 60,000 miles. If shifts remain harsh, the valve body may need inspection or replacement.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • ZF LifeguardFluid 9 automatic-transmission fluid, 1 liter
    OEMAA01.500.001

    Fluid-service branch only after the 2.0L gasoline E-PACE ZF 9HP and need for service are confirmed Fitment/availability: ZF AA01.500.001 is the official LifeguardFluid 9 one-liter product for applicable ZF 9HP transmissions. Confirm VIN/…

    Europa Parts

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Owner tips & cautions

  • TipThe TCM software update makes a dramatic difference. Many owners report the E-PACE feels like a different car after the latest calibration.
Typical repair cost:$200 - $2,000

Research This Issue

Based on 780 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence780 owner reportsLast reported by owners Feb 2026Reviewed Mar 2026
Community reported
620 owners

On the 2018-2021 Jaguar E-PACE, the InControl Touch and Touch Pro infotainment system in early E-PACE models freezes, reboots, or displays a black screen. The system struggles with simultaneous Bluetooth streaming and navigation processing, particularly on the base Touch system with less processing power.

This issue also affects: Jaguar F-PACE, Jaguar XE, Land Rover Range Rover Evoque

Common Symptoms

  • Touchscreen unresponsive or frozen
  • System reboots while driving
  • Black screen on startup
  • Bluetooth audio cutting out during navigation
  • Climate controls inaccessible

How to Fix

Update to the latest InControl firmware version. If the base Touch system, consider upgrading to the Touch Pro head unit hardware. A factory reset via the settings menu can provide temporary relief. Avoid running navigation and Bluetooth audio simultaneously on base systems.

Owner tips & cautions

  • TipDownload the latest InControl update from the Jaguar website to a USB drive and install it yourself. It is free and takes about 30 minutes.

Research This Issue

Based on 620 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence620 owner reportsLast reported by owners Nov 2025Reviewed Mar 2026
Community reported
340 owners

On the 2018-2023 Jaguar E-PACE, the panoramic sunroof on the E-PACE develops water leaks at the drain tube connections and along the front seal. Water enters the headliner and drips onto the front seats or pools in the footwells. The leak is most noticeable during heavy rain or car washes.

Common Symptoms

  • Water dripping from headliner onto front seats
  • Wet carpet in front footwells after rain
  • Musty smell in cabin
  • Water stains on headliner fabric
  • Dampness in trunk area

How to Fix

Clear the sunroof drain tubes with compressed air or a flexible cleaning tool. Reseal the drain tube connections at the A-pillar. If the front seal is deformed, replace it with the updated JLR part. Inspect and clear all four drain outlets at the wheel wells.

Owner tips & cautions

  • TipClear the sunroof drains twice a year — spring and fall. Use a pipe cleaner or thin flexible wire. Clogged drains are the cause of 90% of sunroof leaks on the E-PACE.
Typical repair cost:$100 - $600

Research This Issue

Based on 340 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence340 owner reportsLast reported by owners Dec 2025Reviewed Mar 2026
NHTSA Recalls5 recalls

SERVICE BRAKES, HYDRAULIC

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn out. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Campaign #24V20100014/03/2024

AIR BAGS

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2023 E-Pace vehicles. The passenger air bag may tear during deployment.

Campaign #24V27800018/04/2024

AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The passenger air bag may tear during deployment.

Campaign #25V46600011/07/2025
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Other Jaguar Models

Jaguar XJ29Jaguar XK22Jaguar F-PACE6Jaguar XF6Jaguar XE5Jaguar I-PACE4

Frequently Asked Questions

What are the most common Jaguar E-PACE problems?

According to Au7o's analysis of 2,160+ owner reports, the 2021 Jaguar E-PACE has 4 documented issues. The most frequently reported are: Turbo Coolant Hose Failure on Ingenium Engine, 9-Speed Automatic Transmission Harsh Shifting, InControl Touch Infotainment Freeze. Of these, 1 is rated critical and should be addressed promptly.

Is the Jaguar E-PACE reliable?

The 2021 Jaguar E-PACE has 4 known issues documented across 2,160+ owner reports. 1 issue is rated critical: Turbo Coolant Hose Failure on Ingenium Engine. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Jaguar E-PACE problems?

Repair costs for known Jaguar E-PACE issues range from $100 to $2,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Turbo Coolant Hose Failure on Ingenium Engine, typically costs $250-$700 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2018-2023 Jaguar E-PACE Turbo Coolant Hose Failure on Ingenium Engine?

The turbocharger coolant hoses on the E-PACE Ingenium engine split or crack from heat exposure near the turbo housing. Coolant sprays onto hot components, creating steam and a burning smell. The leak can escalate quickly if the hose fully separates. Repairs typically run $250-$700. Severity: high.

What is the 2018-2023 Jaguar E-PACE 9-Speed Automatic Transmission Harsh Shifting?

The ZF 9HP 9-speed automatic transmission in the E-PACE exhibits harsh shifts, gear hunting on hills, and hesitant downshifts. The transmission software struggles with the closely-spaced gear ratios, particularly in low-speed urban driving and during cold operation. Repairs typically run $200-$2,000. Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 2,160+ owner reports, NHTSA recalls, TSBs, and automotive forums.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover, 2020 Land Rover Discovery Sport, 2020-2024 Land Rover Defender, 2021-2024 Jaguar F-Pace, and 2021-2022 Jaguar E-Pace mild-hybrid electric vehicles (MHEVs). Insufficient electrical load balancing during times of high demand can lead to a current overload condition and malfunction of the DCDC converter. A failure of the DC-DC converter will result in a loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.

Campaign #26V24800017/04/2026

ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover Evoque, Land Rover Range Rover, Land Rover Discovery Sport, Land Rover Defender, 2021-2024 Land Rover Range Rover Velar, Jaguar E-Pace, F-Pace, and Land Rover Discovery vehicles. The DC-DC converter may malfunction due to an electrical overload that can occur during high power demand. Additionally, a software error can cause the DC-DC converter to stop functioning at vehicle start-up under certain circumstances. Failure of the DC-DC converter will result in the loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.

Campaign #26V59900017/09/2026

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

What is the 2018-2021 Jaguar E-PACE InControl Touch Infotainment Freeze?

The InControl Touch and Touch Pro infotainment system in early E-PACE models freezes, reboots, or displays a black screen. The system struggles with simultaneous Bluetooth streaming and navigation processing, particularly on the base Touch system with less processing power. Severity: low.

What is the 2018-2023 Jaguar E-PACE Panoramic Sunroof Water Leak into Cabin?

The panoramic sunroof on the E-PACE develops water leaks at the drain tube connections and along the front seal. Water enters the headliner and drips onto the front seats or pools in the footwells. The leak is most noticeable during heavy rain or car washes. Repairs typically run $100-$600. Severity: low.