Au7o mascotAu7o
Known IssuesTest Hub demo
  1. Au7o
  2. /
  3. Known Issues
  4. /
  5. Kia
  6. /
  7. EV9
Kia · Known Issues

2024-2026 Kia EV9 Problems: 19 Known Issues

2024-2026 model years · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

Share:@au7o.io

All years · All trims · All engines

Choose the year and equipment for your written issues and visual request.

No email neededHow interest is saved

Interest applies to the selected vehicle and configuration; it is not a reservation. Voting stores a first-party identifier for up to 180 days to prevent repeat votes. No account or email is needed. Clearing cookies or using another device may count separately. Privacy

Visual coming soon

Your interest helps us choose what to build next.

Visual Known Issues · Coming soon

Choose a year to request this visual. Trim and engine are optional; omitted trim is Not specified.

Known IssuesMotorcycle IssuesDTC LookupDrivePricingAboutTermsPrivacyCookiesConsentData rightsCopyrightFeedback
Share:@au7o.io

Vehicle data and repair guidance on this site are compiled with AI assistance and may contain errors. Always verify with your service manual or a qualified mechanic.

Data protection representation

DataRep representative in the United KingdomDataRep representative in the European Union
Au7o · 2026
Built for DIY mechanics. Privacy-first.
Explore free Hub demo

$4.99/month plus taxes at launch · No payment today

Preview the XT6 example

Choose your vehicle configuration

Choose a year to request this visual. Trim and engine are optional; omitted trim is Not specified.

Which vehicle’s visual would you like?

Choose from our year, make, model and trim catalog. This does not change the page underneath or mean a visual is already available.

Choose a vehicle configuration to continue. No request has been submitted.

Optional email notification

Choose a year to request this visual. Trim and engine are optional; omitted trim is Not specified.

Which vehicle’s visual would you like?

Choose from our year, make, model and trim catalog. This does not change the page underneath or mean a visual is already available.

Choose a vehicle configuration to continue. No request has been submitted.

Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2024-2026 Kia EV9 has 19 documented known issues, with 10 rated critical. The most serious are Instrument Panel Screen Goes Blank Due to Software Error, Missing Second- and Third-Row Seat Mounting Bolts (Recall SC329) ($0-$0 repair), Rear Gear Drive Unit Motor Shaft Weld Failure Causing Loss of Drive Power (Recall SC337) ($0-$0 repair), Level 2 AC Charging Terminates Early or Will Not Start While DC Fast Charging Still Works ($0-$3,500 repair), Windshield Wipers Stopping During Snow and Ice Conditions, High-Voltage Battery Cell Electrode Misalignment Causing Internal Short and Fire Risk (Recall SC375 / 26V431) ($0-$0 repair), Under-Torqued Differential Gear Bolts Inside the Gear Drive Unit Cause Grinding and Differential Lock-Up (Recall SC308 / 24V271) ($0-$0 repair), Front Passenger Seat Belt Retractor Cover Not Secured - ALR/ELR Locking Fails (Recall SC312 / 24V338) ($0-$0 repair), Remote Smart Parking Assist Applies Insufficient Brake Pressure - Integrated Electronic Brake Software Fault (Recall SC324 / 24V693) ($0-$0 repair) and ICCU Failure Causing 12V Battery Drain and Loss of Drive Power. Across all issues with published estimates, repair costs range from $100 to $3,500. DIY maintenance guides at au7o.io.

In This Article

  • EV9 Electrical7
  • EV9 Safety/Recalls4
  • EV9 Drivetrain2
  • EV9 Brakes1
  • EV9 Body/Panels2
  • EV9 Suspension1
  • EV9 Steering1
  • EV9 Interior1
  • Recalls10
  • FAQ
Get Started
Back to top

In This Article

  • Electrical7
  • Safety/Recalls4
  • Drivetrain2
  • Brakes1
  • Body/Panels2
  • Suspension1
  • Steering1
  • Interior1
  • Recalls10
  • FAQ

All 19 Known Issues

NHTSA Recalls10 recalls

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Campaign #24V75700010/10/2024

SEATS:CRITICAL FASTENERS

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Campaign #24V96200020/12/2024

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.

Campaign #25V11500024/02/2025

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

🔧
A mechanic who knows YOUR exact car
Answers tuned to your year, make, model & trim — not generic advice. Save your garage so it always has the right context.
Get ahead of Kia EV9 problems — free
Leave your email and we'll alert you the moment there's a new recall or known issue for your Kia EV9. Free, no account needed.

Don't see your problem? Describe your symptoms to get a diagnosis, or .

Other Kia Models

Kia Forte31Kia Telluride28Kia Carnival26Kia Sportage25Kia K523Kia EV621

Frequently Asked Questions

What are the most common Kia EV9 problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2024-2026 Kia EV9 has 19 documented issues. The most frequently reported are: Instrument Panel Screen Goes Blank Due to Software Error, Missing Second- and Third-Row Seat Mounting Bolts (Recall SC329), Rear Gear Drive Unit Motor Shaft Weld Failure Causing Loss of Drive Power (Recall SC337). Of these, 10 are rated critical and should be addressed promptly.

Is the Kia EV9 reliable?

The 2024-2026 Kia EV9 has 19 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 10 issues are rated critical: Instrument Panel Screen Goes Blank Due to Software Error and Missing Second- and Third-Row Seat Mounting Bolts (Recall SC329) and Rear Gear Drive Unit Motor Shaft Weld Failure Causing Loss of Drive Power (Recall SC337) and Level 2 AC Charging Terminates Early or Will Not Start While DC Fast Charging Still Works and Windshield Wipers Stopping During Snow and Ice Conditions and High-Voltage Battery Cell Electrode Misalignment Causing Internal Short and Fire Risk (Recall SC375 / 26V431) and Under-Torqued Differential Gear Bolts Inside the Gear Drive Unit Cause Grinding and Differential Lock-Up (Recall SC308 / 24V271) and Front Passenger Seat Belt Retractor Cover Not Secured - ALR/ELR Locking Fails (Recall SC312 / 24V338) and Remote Smart Parking Assist Applies Insufficient Brake Pressure - Integrated Electronic Brake Software Fault (Recall SC324 / 24V693) and ICCU Failure Causing 12V Battery Drain and Loss of Drive Power. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Kia EV9 problems?

Repair costs for known Kia EV9 issues range from $0 to $3,500, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2024 Kia EV9 Instrument Panel Screen Goes Blank Due to Software Error?

NHTSA campaign 24V757000 (Kia SC326) covers certain 2024 EV9 vehicles. A software-logic communication error within the instrument cluster can make the screen intermittently blank at vehicle startup, preventing the driver from seeing the speedometer, odometer, turn-signal indicato… Severity: high.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

Filter:
ALL YEARS202620252024

NHTSA campaign 24V757000 (Kia SC326) covers certain 2024 EV9 vehicles. A software-logic communication error within the instrument cluster can make the screen intermittently blank at vehicle startup, preventing the driver from seeing the speedometer, odometer, turn-signal indicator and other required telltales. The underlying functions continue to operate, but missing critical information increases crash risk.

Common Symptoms

  • Instrument cluster screen intermittently blank at startup
  • Speedometer, odometer or warning indicators not visible

How to Fix

Check the VIN for campaign 24V757000. Kia provides improved instrument-cluster software free of charge through an over-the-air update or a Kia dealer. No retail part is involved in the official remedy. The affected population is VIN-specific; the same campaign also includes one 2025 EV9 in a U.S. territory beyond this page’s retained 2024 indexed scope.

Research This Issue

GoogleRedditYouTubeNHTSA
Manually Verified
High ConfidenceVerifiedReviewed Aug 2026

A recurring EV9 pattern distinct from the well-known 12V/drive-power failure story: the vehicle refuses to begin, or silently drops out of, an AC Level 2 session at home while DC fast charging on the same car remains completely normal. The EV9 has no separate onboard charger — the AC rectification stage lives inside the ICCU alongside the DC-DC converter — so a partial ICCU failure can kill only the AC path and leave the high-voltage DC path intact. Owners describe overnight sessions that stop after a few minutes or hours, the EVSE reporting a vehicle-side stop, charge scheduling and departure timers not triggering, and the car charging normally at a public DC station the next day.

Common Symptoms

  • AC Level 2 charging stops after a few minutes or hours
  • Vehicle will not start an AC charging session
  • EVSE reports the vehicle ended the session
  • Scheduled or departure charging never begins
  • DC fast charging works normally

How to Fix

Isolate the car from the EVSE first: try a second Level 2 station and a Level 1 cord, and disable scheduled/departure charging and the AC charging-current limit in vehicle settings, since a scheduling conflict produces the same symptom. If AC still fails while DC works, the ICCU's AC charging stage is the likely fault — have the dealer run the ICCU diagnostic and apply the latest ICCU/BMS software campaign before parts are ordered, then replace the ICCU under the 10yr/100k EV component warranty. Do not accept a home-wiring fix without the vehicle side being proven first.

Typical repair cost:$0 - $3,500

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Low ConfidenceVerifiedReviewed Aug 2026

On April 29, 2025, NHTSA opened Preliminary Evaluation PE25004 after receiving five owner questionnaires alleging that windshield wipers stopped while 2024-2025 EV9 vehicles were being driven with snow or ice accumulated on or near the bottom of the windshield. At opening, NHTSA reported no crashes, injuries or fatalities and had not determined a root cause or defect remedy.

Common Symptoms

  • Windshield wipers stop during snow or ice accumulation
  • Reduced visibility in winter weather

How to Fix

PE25004 is an investigation, not a recall, and it identifies no official remedy or retail part. If the wipers stop or visibility becomes unsafe, pull over safely and do not continue until visibility is restored. Clear snow and ice only when safely stopped, document the event, contact Kia for inspection and check NHTSA for any later campaign or investigation update.

Research This Issue

GoogleRedditYouTubeNHTSA
Manually Verified
High ConfidenceVerifiedReviewed Aug 2026

Kia recalled certain 2024 EV9 vehicles (alongside 2022-2024 EV6 models) because high-voltage battery cells supplied by SK On may contain misaligned electrodes. A misaligned electrode can produce an internal short circuit inside the cell, which can lead to a thermal event and a fire while the vehicle is parked or being driven. NHTSA filings attribute the defect to a supplier quality deviation at the cell plant, and the affected EV9 VIN population is very small - reporting on the campaign indicates only a single 2024 EV9 was captured by the Kia portion of the campaign, with the bulk of the affected units being EV6s. This matters far beyond the VIN count: it is the only fire-risk campaign that names the EV9, and it is separate from the general BMS and 'Critical EV Battery Warning' complaints that make high-voltage battery the single largest NHTSA complaint category on this nameplate (22 HV battery complaints out of 207 total, plus 2 fire reports). Owners of affected VINs were told to park outdoors away from structures and to limit state of charge to 80 percent until repaired.

Common Symptoms

  • Battery Management System warning / 'Critical EV Battery Warning' message
  • Burning or chemical smell from under the vehicle
  • Smoke from the underbody or battery area
  • Sudden loss of drive power
  • Rapid unexplained state-of-charge drop
  • Vehicle fire while parked or charging

How to Fix

Free recall remedy: dealers replace the entire high-voltage battery system assembly at no charge under campaign SC375 (NHTSA 26V431). Check the VIN on nhtsa.gov/recalls or through Kia customer service (1-800-333-4542) - VINs became searchable July 17, 2026 and owner letters mailed August 7, 2026. Until the remedy is performed, follow Kia's interim guidance: park outside and away from buildings, and cap charging at 80 percent. If the vehicle is not in the recall population but throws a BMS or 'Critical EV Battery Warning' message, have the pack scanned for cell-level voltage deviation before assuming it is a software fault - the HV battery is covered by the 10-year/100,000-mile EV component warranty.

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Kia Service Action SA568 applies to certain 2024 EV9 vehicles and updates Integrated Charging Control Unit (ICCU) logic to counter auxiliary-battery charging interruptions and unintended warning lights. SA570 covers a narrower 2024 population where sensed ICCU temperature can differ from actual temperature during high-current Level 1 or Level 2 charging, especially in cold weather. The ICCU can be damaged, stop an AC charging session and prevent Level 1 or Level 2 charging; Kia states that DC fast charging and drivability remain available.

This issue also affects: Kia Carnival, Kia Sportage, Genesis G70

Common Symptoms

  • Level 1 or Level 2 charging session stops
  • Level 1 or Level 2 charging becomes unavailable
  • Auxiliary-battery charging interruption or unintended warning light

How to Fix

Have a Kia dealer check the VIN for SA568 and SA570. SA568 provides an over-the-air ICCU software update for eligible Kia Connect vehicles. Under SA570, Kia checks DTCs P1E011C, P1E0211, P1E1300 and P1E0C73: without those codes the dealer updates VCU and electric-water-pump logic; with a listed code the dealer replaces the ICCU and applies the update. Kia says the ICCU fuse does not require replacement. These are Kia service actions, not a safety recall. This is a dealer or warranty remedy; no retail part should be bought from this page.

Research This Issue

GoogleRedditYouTubeNHTSA
Manually Verified
High ConfidenceVerifiedReviewed Aug 2026

EV9 owners report the 12V auxiliary battery going flat repeatedly while the high-voltage pack is nearly full, leaving the vehicle completely dead - doors, screens and the start button unresponsive, and no way to enter Ready mode no matter how much range is showing. NHTSA has 6 logged 12V auxiliary battery depletion complaints on the 2024-2025 EV9 and the owner forums carry far more. Crucially this is not always ICCU failure: a large share of these cases show a healthy ICCU and no 'Check Electric Vehicle System' warning, and the cause is parasitic draw from body or telematics modules that fail to go to sleep. The most repeatable owner-identified trigger is a Digital Key phone or fob left within range of the parked vehicle overnight - typically a garage adjacent to the house - which repeatedly wakes the welcome/approach logic and drains the small AGM battery. Repeated deep discharges then permanently damage the 12V battery itself, so the car keeps dying even after the software cause is addressed. Because the 12V is what closes the main HV contactors, a flat 12V immobilizes the vehicle completely and requires a jump at the underhood terminals.

Common Symptoms

  • Vehicle completely dead and unresponsive despite a nearly full HV battery
  • Will not enter Ready mode
  • Doors will not unlock with the fob; mechanical key needed
  • Screens dark, no power at the start button
  • Needs a jump start every few weeks
  • Repeat 12V battery replacements

How to Fix

Two-part fix. First, have the dealer apply the current body and telematics software updates - Kia has issued updates addressing parasitic drain on E-GMP vehicles - and have them run and document a parasitic draw test (a healthy sleeping EV9 should settle to a low milliamp draw within roughly 30-60 minutes; a sustained draw much above ~50 mA is a fault to chase). Second, if the battery has been deep-discharged several times, replace the 12V AGM battery itself ($200-350 at a dealer, less DIY) because a repeatedly flattened AGM will not hold charge again. As an interim measure, store the Digital Key phone and fob away from the wall nearest the vehicle, and confirm no accessory is wired to an always-hot circuit. Have the ICCU checked in the same visit to rule out the separate ICCU failure mode - if 'Check Electric Vehicle System' appears alongside the dead 12V, that is the ICCU, not parasitic drain.

Typical repair cost:$0 - $350

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Low ConfidenceVerifiedReviewed Aug 2026

As a new electric vehicle, the Kia EV9 has experienced typical first-generation software issues including infotainment freezes, occasional display glitches, OTA update failures, and EV charging session interruptions. The dual-screen display setup occasionally desynchronizes, and some owners have reported inaccurate range estimation in extreme temperatures. Kia has been actively pushing software updates to address these issues. These are expected growing pains for a new EV platform.

Common Symptoms

  • Infotainment screen freezing or rebooting
  • Dual displays desynchronizing
  • OTA update installation failures
  • Charging session interruptions at public chargers
  • Inaccurate range estimation in extreme temperatures

How to Fix

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence

On EV9s built 9/25/2023 through 10/15/2024, one or more mounting bolts securing the second-row and/or third-row seat frames to the floor pan were never installed at the factory, or were installed without being torqued. Kia recalled 22,883 vehicles (NHTSA 24V-962). A seat that is not fully bolted to the structure may not restrain an occupant in a crash. Owners typically notice the defect first as a rattle, a shift, or side-to-side looseness in a rear seat when it is loaded or when the vehicle goes over bumps — the seat can be rocked by hand.

Common Symptoms

  • Rattle or clunk from second- or third-row seat over bumps
  • Rear seat can be rocked or shifted by hand
  • Seat feels loose when occupied
  • Squeak from seat base under load

How to Fix

Free recall repair under SC329. Dealer removes trim and inspects every second- and third-row seat mounting point; present bolts are retorqued to factory specification and any missing bolts are installed new. Check your VIN on nhtsa.gov/recalls. Do not carry passengers in a rear seat that feels loose until the inspection is done.

Find a Kia dealer

Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

Open Kia dealer map in Google Maps ↗

Call to confirm they service Kia vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

A small number of 2024 EV9 vehicles built on October 17, 2023 left the plant with the front passenger seat belt retractor cover improperly secured. With the cover loose, the retractor's automatic locking retractor (ALR) and emergency locking retractor (ELR) mechanisms may not operate as designed. ALR is the mode used to cinch a child seat tight; ELR is the inertia lock that catches the webbing in a sudden stop or crash. If either fails to engage, the belt can pay out during an impact and the occupant - or a child seat installed on that belt - is not properly restrained. NHTSA classed these vehicles as non-compliant with FMVSS 208 (Occupant Crash Protection) and FMVSS 209 (Seat Belt Assemblies). The one detectable warning sign owners reported was a grinding noise from the passenger belt when pulling or retracting the webbing. The recall population is tiny (4 vehicles, assumed 100 percent defect rate), but the failure mode is severe and a VIN check costs nothing.

Common Symptoms

  • Grinding noise from the front passenger seat belt when extending or retracting
  • Belt does not lock when pulled sharply (ELR failure)
  • Belt will not switch into child-seat locking mode when pulled fully out (ALR failure)
  • Webbing pays out freely under load

How to Fix

Free recall remedy: dealers replace the complete front passenger seat belt assembly at no charge under Kia campaign SC312 (NHTSA 24V338). Owner letters were mailed June 5, 2024. Check the VIN at nhtsa.gov/recalls. Outside the recall population, if the front passenger belt makes a grinding noise, fails to lock when yanked sharply, or will not switch into ALR mode when pulled fully out for a child seat, have the retractor inspected - seat belt assemblies are covered under Kia's factory warranty and a non-locking retractor should never be driven on with a child seat installed on that position.

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Kia recalled 2,401 2024 EV9 Light models produced between September 25, 2023 and March 21, 2024 because the impact-absorbing plates mounted behind the headliner do not provide the energy absorption required by Federal Motor Vehicle Safety Standard 201, 'Occupant Protection In Interior Impact.' The plates are the padding that limits head deceleration when an occupant's head strikes the roof rail or roof structure in a side impact or rollover. With the wrong or inadequate plates fitted, head-injury criteria in those impact zones are not met, so occupants face a higher head-injury risk in a crash even though nothing about the vehicle looks or feels wrong in normal use. This is a silent compliance defect - there is no symptom an owner can detect, which is exactly why the VIN check matters. NHTSA filings reported no crashes, injuries or fatalities tied to the condition at the time of the recall. Note the trim scoping: this campaign covers the base EV9 Light, not the whole range.

Common Symptoms

  • No driver-detectable symptom - compliance defect identified by VIN only
  • Recall notice received for headliner impact absorption

How to Fix

Free recall remedy: dealers replace the impact-absorbing plates mounted on the headliner at no charge under Kia campaign SC317 (NHTSA 24V400). Owner notification letters were mailed July 30, 2024. Because the defect produces no drivable symptom, the only way to know whether a given EV9 Light is affected is a VIN lookup at nhtsa.gov/recalls or via Kia customer service (1-800-333-4542). The repair involves dropping part of the headliner, so allow the dealer several hours; there is no owner-side workaround or inspection.

Find a Kia dealer

Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

Open Kia dealer map in Google Maps ↗

Call to confirm they service Kia vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

EV9 owners using Highway Driving Assist 2 report the vehicle wandering rhythmically from one lane edge to the other instead of tracking the lane center, a behaviour owners call ping-ponging. The pattern described is Lane Following Assist going dormant while the camera still sees both lane markings: the car drifts until Lane Keeping Assist catches it near the boundary, nudges it back, and the cycle repeats, producing a slow side-to-side weave with intermittent steering-torque corrections. It is markedly worse on pavement with longitudinal rain grooves, and much of the reporting comes from owners who moved from an EV6 and found that car's lane centering noticeably steadier, which argues this is an EV9 calibration issue rather than a normal limit of the technology. The risk is twofold - the weave is fatiguing and unnerving to passengers, and drivers who have learned to trust the system on other Hyundai/Kia products may not have hands ready when the correction comes late near a lane edge. As of the owner reports gathered here, no OTA update had been released that resolves it, and safety systems are the second-largest NHTSA complaint category on the EV9 (36 complaints).

Common Symptoms

  • Vehicle weaves side to side within the lane under HDA2
  • Repeated steering corrections near lane edges
  • Worse on pavement with rain grooves
  • Lane centering drops out while lane markings are clearly visible
  • Behaviour noticeably worse than the same system on an EV6

How to Fix

There is no recall or published remedy for this behaviour. Have the dealer confirm the front camera and radar are running current software and that the front camera has been recalibrated - a camera left uncalibrated after a windshield replacement or front-end repair reproduces exactly this symptom and is a genuine fixable cause. Verify wheel alignment and that tire pressures are even side to side, since a vehicle that pulls forces the system into constant correction. If calibration and alignment are correct and the weave persists, treat it as a system limitation: keep hands on the wheel, and consider using Lane Following Assist with adaptive cruise rather than full HDA2 lane centering on grooved pavement. File an NHTSA complaint - ADAS calibration changes are delivered by OTA and are driven by complaint volume.

Typical repair cost:$0 - $400

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Low ConfidenceVerifiedReviewed Aug 2026

Dual-motor e-AWD EV9s built at Kia Georgia between 10/11/2024 and 12/19/2024 received rear gear drive units (GDU) whose motor shaft was improperly welded by the supplier. The weld can fail in service, damaging the shaft inside the rear GDU and cutting rear-axle torque. Kia recalled 342 vehicles (NHTSA 25V-115) and estimated roughly 4% actually carry the defect. Front drive units are not affected, and single-motor RWD EV9s are outside the recall population.

Common Symptoms

  • Abnormal driveline noise, whine or grinding from the rear
  • Check AWD/4WD warning message
  • Reduced acceleration
  • Vehicle will not accelerate above ~12 mph
  • Sudden loss of drive power

How to Fix

Free recall repair under SC337: the dealer replaces the entire rear gear drive unit assembly. If the vehicle is outside the recall VIN range but shows the same symptoms — driveline whine or grinding plus a Check AWD/4WD message and an inability to accelerate past roughly 12 mph — have the rear GDU inspected under the 10yr/100k EV powertrain warranty rather than chasing it as a software fault.

Find a Kia dealer

Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

Open Kia dealer map in Google Maps ↗

Call to confirm they service Kia vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

Certain 2024 EV9 vehicles built October 27 through December 14, 2023 (recalled alongside the 2023 Niro EV) have differential gear bolts inside the Gear Drive Unit that were not properly torqued by the differential supplier during assembly. Over time and under drive load the bolts back off, and the loose fastener assembly damages the GDU housing and the reduction gear. The first thing an owner notices is a grinding or metallic whining noise from the drive unit. Continuing to drive on that noise escalates the failure: the GDU can lose drive power, or the differential can lock up while the vehicle is moving, which on a heavy three-row SUV means a sudden loss of propulsion or an abrupt driveline bind at speed. This is a distinct campaign from the later SC337 rear-motor shaft weld recall - different component, different supplier, different failure mechanism. The affected build window is extremely narrow (only 4 EV9 units), so treat this as a VIN-check item, but do not dismiss a grinding noise from the reduction gear on any early EV9.

Common Symptoms

  • Grinding or metallic churning noise from the drive unit
  • Whining that changes with road speed
  • Sudden loss of drive power
  • Differential lock-up or driveline bind while moving
  • Vibration through the floor under acceleration

How to Fix

Free recall remedy: dealers replace the entire Gear Drive Unit assembly with a new one at no charge under Kia campaign SC308 (NHTSA 24V271). Owner letters were mailed May 17, 2024. Verify the VIN at nhtsa.gov/recalls. If an EV9 outside the recall window develops a grinding, whining or metallic churning noise from the drive unit that changes with vehicle speed rather than motor load, stop driving it and have the GDU inspected - continued driving turns a bolt-torque repair into a full drive unit replacement, and the drive unit is covered by the 10-year/100,000-mile EV powertrain warranty.

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

About 12,400 2024 EV9 GT-Line and Land models built between September 25, 2023 and May 28, 2024 were recalled because of a logic error in the Integrated Electronic Brake (IEB) software. When Remote Smart Parking Assist (RSPA) is used to move the vehicle in or out of a parking space from the key fob, repeated RSPA stop events at or below roughly 2 mph can result in the IEB commanding insufficient brake pressure. The vehicle then rolls farther than the system intended, extending the stopping distance during an unattended low-speed maneuver. Because the driver is standing outside the vehicle during RSPA, the extended creep can strike a pedestrian, an adjacent vehicle, or a garage wall before the operator can react. This is a brake-actuation software defect, not a parking-sensor or camera fault. EV9s built after May 28, 2024 already have the corrected IEB software from the factory.

Common Symptoms

  • Vehicle rolls farther than expected when stopping under Remote Smart Parking Assist
  • Longer-than-normal stopping distance during remote parking
  • Weak or delayed braking during low-speed remote maneuvers
  • Near-miss with wall, object or pedestrian during remote park-in/park-out

How to Fix

Free recall remedy: dealers reflash the Integrated Electronic Brake (IEB) module with corrected software at no charge under Kia campaign SC324 (NHTSA 24V693). No hardware is replaced. Verify the VIN at nhtsa.gov/recalls. Until the update is applied, avoid using Remote Smart Parking Assist, particularly in tight garages or where people may be standing near the vehicle path, and always keep a finger ready to release the fob button which halts the maneuver.

Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

The EV9's motorized charge port door is a recurring owner complaint in two distinct failure modes. Electrically, the release actuator does not wake with the vehicle — the door will not pop when pushed or when commanded from the fob or screen, and owners sometimes hear the motor run without the door releasing, consistent with the internal gear slipping. Mechanically, the recessed groove around the flap packs with snow and slush that refreezes, and the release mechanism itself has been found excessively tight from the factory, so in cold weather the door will not open at all. Owners report Kia denying some of these claims as 'outside influence' rather than a warranty defect.

Common Symptoms

  • Charge port door will not pop open when pushed
  • Motor audible behind the flap but door stays shut
  • Door frozen shut after snow or freezing rain
  • Charge door will not latch or lock fully when closed
  • Cannot charge until door is forced open

How to Fix

For the no-release electrical case, wake the body control module: open and close a rear passenger door, or lock and then hold the unlock button on the fob for several seconds, then push the flap. If the motor runs but nothing releases, the charge port door assembly/actuator needs replacement. Ask the dealer to check and free the release mechanism if it is tight from the factory — several owners had this adjusted under warranty. In winter, precondition the cabin before charging, clear ice from the groove around the flap, and treat the seal with silicone lubricant so it does not bond.

Typical repair cost:$0 - $500

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerifiedReviewed Aug 2026

Owners report the tailgate releasing its latch when the license-plate button, fob, or interior button is pressed, but the power struts never lift it — the gate pops an inch and stops, leaving it to be opened by hand. In some cases the gate also refuses to power-close or reverses partway. The 40A power liftgate fuse in the rear fuse box typically tests good, pointing at the liftgate drive motor/spindle or the power tailgate module rather than a supply problem. Kia's documented reset procedure often restores operation only for a day or two before the fault returns, which is the tell that the hardware, not the calibration, has failed.

Common Symptoms

  • Liftgate unlatches but does not power-lift
  • Gate must be raised by hand
  • Power close does not work or reverses
  • Reset procedure works only temporarily
  • Beeping from liftgate with no movement

How to Fix

First run Kia's reset: press and hold the interior and exterior liftgate buttons simultaneously until a chime sounds, close the gate manually, then power-open it. Confirm the 40A liftgate fuse in the rear fuse box. If the reset holds for less than a few days, the repair is replacement of the power tailgate drive unit/spindle motor or the power tailgate control module — covered under the 5yr/60k basic warranty, so document repeat visits rather than accepting repeated resets.

Typical repair cost:$0 - $1,200

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Low ConfidenceVerifiedReviewed Aug 2026

A large number of EV9s — heavily concentrated in the 2024 launch year but still appearing on later builds — were delivered with rear toe and camber outside specification. Combined with roughly 5,900 lb curb weight, instant torque to the rear axle, and factory tires that start at only about 9/32 in of tread, the rear tires scrub away on the inner shoulder. Owners on the Kia EV forums report rear tires down to the wear bars between 2,000 and 10,000 miles, with fronts following shortly after. Kia's 8,000-mile rotation interval is too long to mask it, and dealers frequently blame driving style before anyone puts the vehicle on an alignment rack.

Common Symptoms

  • Rear tires worn to cords on the inner shoulder by 5,000-10,000 miles
  • Uneven inner-edge wear
  • Tire noise increasing with mileage
  • Front tires wearing out shortly after the rears

How to Fix

Insist on a four-wheel alignment with a printed before/after sheet — do not accept 'it's within spec' verbally. Rear toe and camber are adjustable; a correct alignment on an early car often takes a large correction. Have this done at delivery or as soon as uneven inner-shoulder wear appears, and shorten rotation to every 3,000-4,000 miles. Keep the alignment printout to support a goodwill tire claim with Kia.

Typical repair cost:$150 - $1,600

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

The most-reported non-recall driveability complaint from EV9 owners is a persistent vibration felt through the steering wheel, and often through the center console and floor, that appears above roughly 60-65 mph and holds steady on smooth, newly paved road surfaces. NHTSA has logged this under both steering (16 complaints) and suspension/wheel categories for the 2024-2025 EV9, and it is discussed extensively in owner forums and Facebook groups. The pattern points at the wheel-and-tire assemblies rather than the steering rack: many owners report multiple dealer visits where a standard spin balance fixes nothing, then have the vibration disappear or drop dramatically after a proper road-force balance, and in a number of cases after the dealer replaced tires for excessive radial force variation. The EV9's mass (over 5,500 lb) and its large-diameter low-profile tires make it unusually intolerant of the residual imbalance and out-of-round condition a conventional static balance leaves behind. This is a rotating-assembly uniformity issue and is separate from a rear alignment fault; it typically presents from delivery or within the first few thousand miles.

Common Symptoms

  • Steering wheel vibration starting around 60-65 mph
  • Center console and floor buzz at highway speed
  • Vibration present even on smooth new pavement
  • Vibration returns after standard tire balancing
  • Repeat dealer visits with no permanent fix

How to Fix

Ask specifically for a road-force balance on a Hunter GSP9700-class machine, not a conventional spin balance - the dealer must measure radial force variation and match-mount the tire to the wheel to minimize it. Where road force remains high after match-mounting, the tire itself is out of round and should be replaced under the tire manufacturer's warranty (the tire maker, not Kia, is usually the warranting party on original fitments, though Kia dealers have replaced them under goodwill). Also have the wheels checked for lateral and radial runout and confirm correct hub-centric seating and lug torque. Road-force balance runs roughly $25-50 per wheel where not covered; a set of replacement tires is $1,200-1,800. Have the alignment checked at the same visit so a separate rear alignment fault is not confused with this.

Typical repair cost:$100 - $1,800

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerifiedReviewed Aug 2026

On EV9s equipped with power second-row seats and the one-touch easy-entry function, the seat control module loses its stored 'seat limit position' parameter. Once that happens the third-row easy-access button on the seat shoulder stops responding entirely, and the second-row fold-flat buttons in the cargo area stop working too - the seat either does nothing or starts moving forward and halts partway without folding. Owners also report a touchscreen prompt asking them to verify the driver seat position when they press the control, which is the module refusing to run the motion because it has no valid travel limit stored. On a three-row family SUV this is not cosmetic: it blocks third-row access for children and blocks the seat fold needed to load cargo, and there is no manual override on the powered seats. This condition is distinct from the SC329 missing seat mounting bolt recall, which is a structural fastener defect rather than a control-module memory fault.

Common Symptoms

  • One-touch third-row access button does nothing
  • Second-row fold-flat buttons in the cargo area stop working
  • Seat starts moving forward then stops before folding
  • Touchscreen message asking to verify the driver seat position
  • Second-row seat unresponsive to both the seat button and the touchscreen control

How to Fix

The seat cannot be re-initialized by the owner. The dealer must reprogram the seat limit position with a Kia diagnostic scan tool, which restores both the easy-access button and the cargo-area fold buttons. This is normally covered under the 5-year/60,000-mile basic warranty; out of warranty expect roughly $150-250 of diagnostic and programming labour. If the position keeps being lost after reprogramming, ask the dealer to check for seat control module software updates and to inspect the seat harness under the rail for chafing or an intermittent connector, since a dropped connection mid-travel is what wipes the learned limit. Before booking, confirm the front seat is not positioned so far rearward that it mechanically blocks second-row travel - the system refuses to move in that case, which mimics the fault.

Typical repair cost:$0 - $250

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerifiedReviewed Aug 2026

Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign #26V54500021/08/2026

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Campaign #26V04600027/01/2026

+ 5 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

get a full repair guide

What is the 2024-2025 Kia EV9 Missing Second- and Third-Row Seat Mounting Bolts (Recall SC329)?

On EV9s built 9/25/2023 through 10/15/2024, one or more mounting bolts securing the second-row and/or third-row seat frames to the floor pan were never installed at the factory, or were installed without being torqued. Kia recalled 22,883 vehicles (NHTSA 24V-962). A seat that is… Repairs typically run $0-$0. Severity: high.

What is the 2025 Kia EV9 Rear Gear Drive Unit Motor Shaft Weld Failure Causing Loss of Drive Power (Recall SC337)?

Dual-motor e-AWD EV9s built at Kia Georgia between 10/11/2024 and 12/19/2024 received rear gear drive units (GDU) whose motor shaft was improperly welded by the supplier. The weld can fail in service, damaging the shaft inside the rear GDU and cutting rear-axle torque. Kia recall… Repairs typically run $0-$0. Severity: high.

What is the 2024-2025 Kia EV9 Level 2 AC Charging Terminates Early or Will Not Start While DC Fast Charging Still Works?

A recurring EV9 pattern distinct from the well-known 12V/drive-power failure story: the vehicle refuses to begin, or silently drops out of, an AC Level 2 session at home while DC fast charging on the same car remains completely normal. The EV9 has no separate onboard charger — th… Repairs typically run $0-$3,500. Severity: high.

What is the 2024 Kia EV9 Windshield Wipers Stopping During Snow and Ice Conditions?

On April 29, 2025, NHTSA opened Preliminary Evaluation PE25004 after receiving five owner questionnaires alleging that windshield wipers stopped while 2024-2025 EV9 vehicles were being driven with snow or ice accumulated on or near the bottom of the windshield. At opening, NHTSA… Severity: high.

What is the 2024 Kia EV9 High-Voltage Battery Cell Electrode Misalignment Causing Internal Short and Fire Risk (Recall SC375 / 26V431)?

Kia recalled certain 2024 EV9 vehicles (alongside 2022-2024 EV6 models) because high-voltage battery cells supplied by SK On may contain misaligned electrodes. A misaligned electrode can produce an internal short circuit inside the cell, which can lead to a thermal event and a fi… Repairs typically run $0-$0. Severity: high.

What is the 2024 Kia EV9 Under-Torqued Differential Gear Bolts Inside the Gear Drive Unit Cause Grinding and Differential Lock-Up (Recall SC308 / 24V271)?

Certain 2024 EV9 vehicles built October 27 through December 14, 2023 (recalled alongside the 2023 Niro EV) have differential gear bolts inside the Gear Drive Unit that were not properly torqued by the differential supplier during assembly. Over time and under drive load the bolts… Repairs typically run $0-$0. Severity: high.

What is the 2024 Kia EV9 Front Passenger Seat Belt Retractor Cover Not Secured - ALR/ELR Locking Fails (Recall SC312 / 24V338)?

A small number of 2024 EV9 vehicles built on October 17, 2023 left the plant with the front passenger seat belt retractor cover improperly secured. With the cover loose, the retractor's automatic locking retractor (ALR) and emergency locking retractor (ELR) mechanisms may not ope… Repairs typically run $0-$0. Severity: high.

What is the 2024 Kia EV9 Remote Smart Parking Assist Applies Insufficient Brake Pressure - Integrated Electronic Brake Software Fault (Recall SC324 / 24V693)?

About 12,400 2024 EV9 GT-Line and Land models built between September 25, 2023 and May 28, 2024 were recalled because of a logic error in the Integrated Electronic Brake (IEB) software. When Remote Smart Parking Assist (RSPA) is used to move the vehicle in or out of a parking spa… Repairs typically run $0-$0. Severity: high.

What is the 2024 Kia EV9 ICCU Failure Causing 12V Battery Drain and Loss of Drive Power?

Kia Service Action SA568 applies to certain 2024 EV9 vehicles and updates Integrated Charging Control Unit (ICCU) logic to counter auxiliary-battery charging interruptions and unintended warning lights. SA570 covers a narrower 2024 population where sensed ICCU temperature can dif… Severity: high.

What is the 2024-2026 Kia EV9 Rear Alignment Out of Spec From the Factory Wearing Rear Tires Out Under 10,000 Miles?

A large number of EV9s — heavily concentrated in the 2024 launch year but still appearing on later builds — were delivered with rear toe and camber outside specification. Combined with roughly 5,900 lb curb weight, instant torque to the rear axle, and factory tires that start at… Repairs typically run $150-$1,600. Severity: medium.

What is the 2024-2026 Kia EV9 Charge Port Door Actuator Fails to Release or Freezes Shut in Winter?

The EV9's motorized charge port door is a recurring owner complaint in two distinct failure modes. Electrically, the release actuator does not wake with the vehicle — the door will not pop when pushed or when commanded from the fob or screen, and owners sometimes hear the motor r… Repairs typically run $0-$500. Severity: medium.

What is the 2024 Kia EV9 Headliner Impact-Absorbing Plates Fail FMVSS 201 Occupant Head-Impact Protection (Recall SC317 / 24V400)?

Kia recalled 2,401 2024 EV9 Light models produced between September 25, 2023 and March 21, 2024 because the impact-absorbing plates mounted behind the headliner do not provide the energy absorption required by Federal Motor Vehicle Safety Standard 201, 'Occupant Protection In Int… Repairs typically run $0-$0. Severity: medium.

What is the 2024-2026 Kia EV9 12V Auxiliary Battery Repeatedly Drains Flat From Parasitic Module Wake - Vehicle Will Not Enter Ready Mode?

EV9 owners report the 12V auxiliary battery going flat repeatedly while the high-voltage pack is nearly full, leaving the vehicle completely dead - doors, screens and the start button unresponsive, and no way to enter Ready mode no matter how much range is showing. NHTSA has 6 lo… Repairs typically run $0-$350. Severity: medium.

What is the 2024-2025 Kia EV9 Steering Wheel and Center Console Vibration Above 60 mph From Factory Wheel/Tire Assembly Imbalance?

The most-reported non-recall driveability complaint from EV9 owners is a persistent vibration felt through the steering wheel, and often through the center console and floor, that appears above roughly 60-65 mph and holds steady on smooth, newly paved road surfaces. NHTSA has log… Repairs typically run $100-$1,800. Severity: medium.

What is the 2024-2026 Kia EV9 Highway Driving Assist 2 Lane Centering Oscillates Side-to-Side (Ping-Ponging) as Lane Following Assist Drops Out?

EV9 owners using Highway Driving Assist 2 report the vehicle wandering rhythmically from one lane edge to the other instead of tracking the lane center, a behaviour owners call ping-ponging. The pattern described is Lane Following Assist going dormant while the camera still sees… Repairs typically run $0-$400. Severity: medium.

What is the 2024-2026 Kia EV9 Software Update and Infotainment Issues?

As a new electric vehicle, the Kia EV9 has experienced typical first-generation software issues including infotainment freezes, occasional display glitches, OTA update failures, and EV charging session interruptions. The dual-screen display setup occasionally desynchronizes, and… Repairs typically run $0-$0. Severity: low.

What is the 2024-2025 Kia EV9 Power Liftgate Unlatches but Will Not Power-Open (Tailgate Drive Motor/Module Failure)?

Owners report the tailgate releasing its latch when the license-plate button, fob, or interior button is pressed, but the power struts never lift it — the gate pops an inch and stops, leaving it to be opened by hand. In some cases the gate also refuses to power-close or reverses… Repairs typically run $0-$1,200. Severity: low.

What is the 2024-2026 Kia EV9 Power Second-Row Seats Lose Stored Limit Position - One-Touch Third-Row Access and Cargo Fold Buttons Stop Working?

On EV9s equipped with power second-row seats and the one-touch easy-entry function, the seat control module loses its stored 'seat limit position' parameter. Once that happens the third-row easy-access button on the seat shoulder stops responding entirely, and the second-row fold… Repairs typically run $0-$250. Severity: low.