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Mercedes-Benz · Known Issues

2021 Mercedes-Benz GLB Problems: 11 Known Issues

2021 model year · 1,800+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 1,800+ owner reports, the 2021 Mercedes-Benz GLB has 11 documented known issues, with 3 rated critical. The most serious are ESP/ABS Control Unit Damage Disabling Stability Control and Anti-Lock Brakes (Recall 22V679), M260 Cylinder Head Exhaust Valve Seat/Guide Wear (Misfires, Compression Loss) and Driver Airbag Module Not Built to Specification (Recall 22V078) ($0-$0 repair). The most commonly reported issue is 8G-DCT Transmission Shudder with 800 owner reports. Across all issues with published estimates, repair costs range from $150 to $2,500. DIY maintenance guides at au7o.io.

In This Article

  • GLB Safety/Recalls3
  • GLB Brakes2
  • GLB Engine2
  • GLB Electrical2
  • GLB Transmission1
  • GLB Body/Panels1
  • FAQ
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In This Article

  • Safety/Recalls3
  • Brakes2
  • Engine2
  • Electrical2
Transmission
1
  • Body/Panels1
  • FAQ
  • All 11 Known Issues

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    On the 2021 Mercedes-Benz GLB, mercedes-Benz determined that a number of Model Year 2021 GLB-Class (X247) vehicles may have left the plant with a driver airbag module that does not conform to specification. Because the module is not to spec, correct deployment behavior in a crash cannot be assured, which is a direct occupant-protection defect rather than a nuisance fault. Nothing about the condition is visible or detectable by the driver - there is typically no airbag warning lamp and no stored fault code - so the only way to know a vehicle is affected is a VIN check against the campaign. This is separate from the eCall and ESP campaigns that also hit the 2021 GLB.

    Common Symptoms

    • No driver-visible symptom in most cases
    • Airbag/SRS warning lamp in a minority of vehicles
    • Recall notice received by mail from MBUSA

    How to Fix

    Run the VIN through NHTSA campaign 22V-078 or the Mercedes-Benz recall lookup. An authorized dealer inspects the driver airbag module and replaces it where the non-conforming part is confirmed, at no cost. There is no owner-side workaround - do not attempt to disable or service the airbag module yourself, as the pyrotechnic charge and the restraint system coding both require dealer-level equipment.

    Find a Mercedes-Benz dealer

    Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

    Open Mercedes-Benz dealer map in Google Maps ↗

    Call to confirm they service Mercedes-Benz vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2021 Mercedes-Benz GLB, on certain 2021 GLB (X247) vehicles the ride-height level sensor linkage at the rear axle - the input the automatic headlamp leveling system uses to work out how far the tail has squatted - was not installed correctly at the factory. With the linkage mounted wrong, the system reads the load backwards: when the third row, rear seat, or cargo area is loaded and the rear of the vehicle sits down, the headlamp leveling motors tilt the beams UP instead of down. The result is significant glare toward oncoming traffic exactly in the loaded, family-hauling condition the GLB's optional third row invites. Mercedes-Benz AG decided on the recall May 2, 2022, notified dealers May 16, 2022, and mailed owner letters June 10, 2022.

    Common Symptoms

    • Oncoming drivers flashing high beams when the GLB is loaded with passengers or cargo
    • Headlight beams appear to point higher when the rear is loaded
    • Headlamp leveling behaves opposite to expectation
    • No dashboard warning

    How to Fix

    Dealer inspection under NHTSA campaign 22V-314: the technician checks the rear axle level sensor linkage and corrects the installation (and recalibrates the headlamp leveling system) at no charge. If your GLB's lights seem to blind oncoming drivers when the back is loaded but look normal when empty, that is the signature of this defect rather than a simple aim adjustment - have the campaign performed rather than paying for a manual headlight aiming.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2020-2022 Mercedes-Benz GLB 2.0L turbo I4 (M260), an error in the communication module's embedded SIM-card software can cause a loss of mobile-network connection on GLB-Class vehicles, which disables the automatic emergency call (eCall / Mercedes me emergency) function. In a crash the vehicle may fail to automatically alert emergency services, and connected services may stop working. This is relevant in the EU where eCall is mandated. Covered by NHTSA recall 22V365 (Mercedes campaign spanning 2017-2022 GLB and other models).

    Common Symptoms

    • Emergency call (eCall) not working
    • Mercedes me connectivity lost
    • No mobile network connection
    • Connected services unavailable

    How to Fix

    Under recall 22V365 the communication module software is updated, either over-the-air or at the dealer, at no charge. Owners should confirm Mercedes me emergency call is functional and have the software campaign performed if it shows as open for their VIN.

    Find a Mercedes-Benz dealer

    Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

    Open Mercedes-Benz dealer map in Google Maps ↗

    Call to confirm they service Mercedes-Benz vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2021 Mercedes-Benz GLB 2.0L turbo I4 (M260), recall 22V679 directly covers four model-year 2021 GLB 250 vehicles whose ESP control units may have been mechanically damaged during logistics. Moisture can enter the unit and disable functions including anti-lock braking and electronic stability control; a thermal event also cannot be ruled out. Warning messages or lamps may appear when the condition occurs. The four-vehicle recall population is not an owner-report count.

    Common Symptoms

    • VIN checked for recall 22V679
    • ABS/ESC warnings documented
    • ESP control-unit recall eligibility confirmed

    How to Fix

    Check the VIN for recall 22V679 and have an authorized Mercedes-Benz dealer replace the affected ESP control unit with the approved spare when eligible. Do not buy an ESP/ABS control unit from this page; recall eligibility, programming and fitment are VIN-specific.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2021-2025 Mercedes-Benz GLB M260 AMG, aMG GLB35 owners report a loud squeal from the brakes when coming to a stop under light pedal pressure, present from delivery and persisting well past the break-in period. The AMG uses a higher-friction pad compound on larger front rotors than the GLB250, and that compound plus the pad contact geometry sets up a resonance at low speed and low pedal effort. Mercedes-Benz has issued a technical service bulletin covering squeaky brakes on the GLA35/GLB35, confirming this is a factory-known condition rather than a one-off. Owners who accepted the common dealer answer that it is 'normal for a performance pad' generally still had the noise; those who got the TSB applied did not. GLB250 owners separately report rear rotor surface corrosion and early rotor replacement, a related low-mileage brake complaint on this platform.

    Common Symptoms

    • Loud squeal from the brakes in the last few mph of a light stop
    • Noise present from new and continuing after break-in
    • Noise absent under hard braking
    • Dealer initially calls the noise normal
    • Rear rotor surface rust and early rotor replacement on GLB250

    How to Fix

    Ask the dealer specifically for the GLA35/GLB35 squeaky-brake TSB rather than reporting it as a generic noise complaint. The remedy is replacement of the pads with the updated set followed by the prescribed bed-in drive per the bulletin - owners report this eliminating the squeal where cleaning, resurfacing, and shim/grease attempts did not. It is warranty work on in-warranty cars; out of warranty, a front pad set plus proper bed-in runs a few hundred dollars.

    Typical repair cost:$0 - $600

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Low ConfidenceVerifiedReviewed Aug 2026

    On the 2020-2022 Mercedes-Benz GLB 2.0L turbo I4 (M260), mercedes-Benz extended the exhaust-valve-system warranty to 15 years or 150,000 miles for certain model-year 2020-2022 GLB 250, GLB 250 4MATIC and AMG GLB 35 vehicles. The notice identifies valve-guide and/or seat-ring wear from increased lateral forces, which can cause cylinder misfires and an illuminated malfunction indicator lamp. Manufacturer communication 11028267 separately identifies a leaking valve seat, requires cylinder leakage testing and calls for complete cylinder-head replacement only when valve-seat damage is confirmed. Coverage and parts are VIN-specific; neither document establishes a universal manufacturing defect, owner-frequency rate or automatic cylinder-head replacement.

    Common Symptoms

    • misfire and mixture faults preserved
    • cylinder leakage measured and located
    • VIN checked for extended-warranty coverage

    How to Fix

    Preserve codes and perform the Mercedes cylinder-leakage procedure to identify whether leakage is at an intake or exhaust valve. Check the VIN in NetStar/VMI for extended-warranty coverage. Replace the complete cylinder head only if valve-seat damage is confirmed under the applicable procedure. Do not buy a cylinder head, valves, guides or timing parts from this page; coverage and parts must be determined by VIN.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2020-2024 Mercedes-Benz GLB, like other Mercedes direct-injected turbo engines, the M260 in the GLB (and the 1.3L M282 in the GLB 180/200) accumulates carbon deposits on the intake valves and intake tract over time because fuel is injected directly into the cylinder and never washes the back of the valves. This leads to unstable idle, hesitation, reduced power and worse fuel economy as mileage climbs, and German sources note the 1.3L can also develop coked injectors. It is a wear/maintenance issue, not a recall.

    Common Symptoms

    • Unstable / rough idle
    • Hesitation on acceleration
    • Loss of power
    • Reduced fuel economy
    • Cold-start stumble

    How to Fix

    Periodic walnut-blasting / intake valve cleaning resolves the deposits; some owners use quality top-tier fuel and occasional intake cleaners as mitigation. Keeping up with oil changes using MB-approved oil reduces oil-vapor contribution from the PCV system. Walnut-blast cleaning typically costs roughly 300-600 USD depending on shop.

    Typical repair cost:$300 - $600

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2020-2021 Mercedes-Benz GLB 2.0L turbo I4 (M260), recall 22V232 directly covers 15,787 model-year 2020-2021 GLB 250 vehicles and 177 model-year 2021 AMG GLB 35 vehicles whose rearview-camera software may fail to show the required image after reverse is selected. The center display may instead retain the previous image or show a black screen with an inoperability message; the recall explicitly says the rearview image does not deactivate or freeze. These population counts are not owner reports.

    Common Symptoms

    • VIN checked for recall 22V232
    • black screen and retained prior image documented
    • software version checked

    How to Fix

    Check the VIN for recall 22V232. An authorized Mercedes-Benz dealer will inspect the installed rearview-camera software and update it when necessary. Do not buy a camera, display or control module from this page; recall eligibility and any hardware diagnosis are VIN-specific.

    Find a Mercedes-Benz dealer

    Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

    Open Mercedes-Benz dealer map in Google Maps ↗

    Call to confirm they service Mercedes-Benz vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026
    Community reported
    600 owners

    On the 2020-2025 Mercedes-Benz GLB, the MBUX system freezes, reboots, or displays glitches. Apple CarPlay and Android Auto connections trigger instability in the head unit, and the voice assistant ("Hey Mercedes") intermittently stops responding.

    Common Symptoms

    • Touchscreen becomes unresponsive
    • System reboots showing Mercedes logo

    How to Fix

    Reboot MBUX by holding volume + track-forward for 10 seconds. Update to the latest software version. Factory reset the system if issues persist. Use a wired CarPlay/Android Auto connection for better stability.

    Owner tips & cautions

    • TipSwitch from wireless to wired CarPlay/Android Auto. The wireless protocol causes more MBUX crashes. A simple USB cable solves most freeze issues.
    Typical repair cost:$0 - $1,500

    Research This Issue

    Based on 600 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence600 owner reportsLast reported by owners Dec 2025Reviewed Mar 2026
    Community reported
    800 owners

    On the 2020-2025 Mercedes-Benz GLB 2.0L M282 Turbo, the 8G-DCT dual-clutch transmission exhibits shudder and hesitation during low-speed maneuvers and from a standstill. While improved over the earlier 7G-DCT, the 8G-DCT still uses a wet clutch design that can judder when the clutch packs wear or the software calibration is outdated.

    Common Symptoms

    • Shudder when pulling away slowly
    • Hesitation during low-speed parking maneuvers

    How to Fix

    Update the TCU software to the latest calibration. A transmission fluid change can improve clutch engagement feel. In persistent cases, the clutch assembly may need replacement under warranty.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Genuine Mercedes-Benz 724.1 eight-speed DCT service kit
      OEMFCP/Genuine Mercedes 724.1 DCT service kit

      VIN-confirmed 724.1 GLB250 fluid and filter maintenance branch Fitment/availability: The inspected direct U.S. Confirm VIN, transmission code, fluid specification and included quantitie

      FCP Euro

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Owner tips & cautions

    • TipThe 8G-DCT improves significantly after the TCU software update. Ask the dealer for the latest calibration — several updates have been released since the GLB launch.
    Typical repair cost:$150 - $2,500

    Research This Issue

    Based on 800 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence800 owner reportsLast reported by owners Nov 2025Reviewed Mar 2026
    Community reported
    400 owners

    On the 2020-2025 Mercedes-Benz GLB, the panoramic sunroof develops creaking and popping noises, particularly in temperature extremes and over rough roads. The large glass panel flexes differently than the metal roof structure, creating friction at the seal interfaces.

    Common Symptoms

    • Creaking or popping noise from roof
    • Noise worsens in very cold or very hot weather

    How to Fix

    Lubricate the sunroof seals and guide rails with silicone-based lubricant. The dealer can apply felt tape to the contact points under warranty. Clean and lubricate the sunroof mechanism every 6 months.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Genuine Mercedes-Benz sunroof lubricating paste 0019894651, half-ounce repack
      OEMMercedes-Benz 0019894651

      Small-quantity genuine paste for a confirmed service point that specifies this material Fitment/availability: The inspected direct U.S.

      ECS Tuning

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Owner tips & cautions

    • TipKrytox GPL-205 lubricant applied to the sunroof seals eliminates the creak. This is the same lubricant used in mechanical keyboards — it handles temperature extremes well and lasts 6+ months.
    Typical repair cost:$0 - $400

    Research This Issue

    Based on 400 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence400 owner reportsLast reported by owners Nov 2025Reviewed Mar 2026
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    Frequently Asked Questions

    What are the most common Mercedes-Benz GLB problems?

    According to Au7o's analysis of 1,800+ owner reports, the 2021 Mercedes-Benz GLB has 11 documented issues. The most frequently reported are: ESP/ABS Control Unit Damage Disabling Stability Control and Anti-Lock Brakes (Recall 22V679), M260 Cylinder Head Exhaust Valve Seat/Guide Wear (Misfires, Compression Loss), Driver Airbag Module Not Built to Specification (Recall 22V078). Of these, 3 are rated critical and should be addressed promptly.

    Is the Mercedes-Benz GLB reliable?

    The 2021 Mercedes-Benz GLB has 11 known issues documented across 1,800+ owner reports. 3 issues are rated critical: ESP/ABS Control Unit Damage Disabling Stability Control and Anti-Lock Brakes (Recall 22V679) and M260 Cylinder Head Exhaust Valve Seat/Guide Wear (Misfires, Compression Loss) and Driver Airbag Module Not Built to Specification (Recall 22V078). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Mercedes-Benz GLB problems?

    Repair costs for known Mercedes-Benz GLB issues range from $0 to $2,500, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2021 Mercedes-Benz GLB ESP/ABS Control Unit Damage Disabling Stability Control and Anti-Lock Brakes (Recall 22V679)?

    Recall 22V679 directly covers four model-year 2021 GLB 250 vehicles whose ESP control units may have been mechanically damaged during logistics. Moisture can enter the unit and disable functions including anti-lock braking and electronic stability control; a thermal event also ca… Severity: high.

    What is the 2020-2022 Mercedes-Benz GLB M260 Cylinder Head Exhaust Valve Seat/Guide Wear (Misfires, Compression Loss)?

    Mercedes-Benz extended the exhaust-valve-system warranty to 15 years or 150,000 miles for certain model-year 2020-2022 GLB 250, GLB 250 4MATIC and AMG GLB 35 vehicles. The notice identifies valve-guide and/or seat-ring wear from increased lateral forces, which can cause cylinder… Severity: high.

    What is the 2021 Mercedes-Benz GLB Driver Airbag Module Not Built to Specification (Recall 22V078)?

    Mercedes-Benz determined that a number of Model Year 2021 GLB-Class (X247) vehicles may have left the plant with a driver airbag module that does not conform to specification. Because the module is not to spec, correct deployment behavior in a crash cannot be assured, which is a… Repairs typically run $0-$0. Severity: high.

    What is the 2020-2025 Mercedes-Benz GLB 8G-DCT Transmission Shudder?

    The 8G-DCT dual-clutch transmission exhibits shudder and hesitation during low-speed maneuvers and from a standstill. While improved over the earlier 7G-DCT, the 8G-DCT still uses a wet clutch design that can judder when the clutch packs wear or the software calibration is outdat… Repairs typically run $150-$2,500. Severity: medium.

    What is the 2021 Mercedes-Benz GLB Rear Axle Headlamp Level Sensor Linkage Misinstalled, Causing Headlights to Aim Upward When Loaded (Recall 22V314)?

    On certain 2021 GLB (X247) vehicles the ride-height level sensor linkage at the rear axle - the input the automatic headlamp leveling system uses to work out how far the tail has squatted - was not installed correctly at the factory. With the linkage mounted wrong, the system rea… Repairs typically run $0-$0. Severity: medium.

    What is the 2020-2022 Mercedes-Benz GLB Emergency Call (eCall) System Disabled by Communication Module SIM Software Error (Recall 22V365)?

    An error in the communication module's embedded SIM-card software can cause a loss of mobile-network connection on GLB-Class vehicles, which disables the automatic emergency call (eCall / Mercedes me emergency) function. In a crash the vehicle may fail to automatically alert emer… Repairs typically run $0-$0. Severity: medium.

    What is the 2020-2024 Mercedes-Benz GLB Carbon Buildup on Intake Valves (Direct-Injection M260) Causing Rough Idle and Power Loss?

    Like other Mercedes direct-injected turbo engines, the M260 in the GLB (and the 1.3L M282 in the GLB 180/200) accumulates carbon deposits on the intake valves and intake tract over time because fuel is injected directly into the cylinder and never washes the back of the valves. T… Repairs typically run $300-$600. Severity: medium.

    What is the 2020-2021 Mercedes-Benz GLB Rearview Camera Fails to Display (Black Screen) Due to Software Error (Recall 22V232)?

    Recall 22V232 directly covers 15,787 model-year 2020-2021 GLB 250 vehicles and 177 model-year 2021 AMG GLB 35 vehicles whose rearview-camera software may fail to show the required image after reverse is selected. The center display may instead retain the previous image or show a… Severity: medium.

    What is the 2020-2025 Mercedes-Benz GLB MBUX Infotainment Freeze?

    The MBUX system freezes, reboots, or displays glitches. Apple CarPlay and Android Auto connections trigger instability in the head unit, and the voice assistant ("Hey Mercedes") intermittently stops responding. Repairs typically run $0-$1,500. Severity: low.

    What is the 2020-2025 Mercedes-Benz GLB Panoramic Sunroof Creak?

    The panoramic sunroof develops creaking and popping noises, particularly in temperature extremes and over rough roads. The large glass panel flexes differently than the metal roof structure, creating friction at the seal interfaces. Repairs typically run $0-$400. Severity: low.

    What is the 2021-2025 Mercedes-Benz GLB AMG GLB35 Front Brake Squeal Under Light Braking (TSB Pad Replacement and Bed-In)?

    AMG GLB35 owners report a loud squeal from the brakes when coming to a stop under light pedal pressure, present from delivery and persisting well past the break-in period. The AMG uses a higher-friction pad compound on larger front rotors than the GLB250, and that compound plus t… Repairs typically run $0-$600. Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data sourced from 1,800+ owner reports, NHTSA recalls, TSBs, and automotive forums.