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Audi · Known Issues

2009-2025 Audi Q5 Problems: 10 Known Issues

2009-2025 model years · 3,400+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 3,400+ owner reports, the 2009-2025 Audi Q5 has 10 documented known issues, with 6 rated critical. The most serious are EA888 Timing Chain Tensioner Failure ($1,800-$4,000 repair), 2011-2017 Q5 2.0T Coolant Leak at Pump or Thermostat - TSB 2061604/5, 2011-2023 Q5 Panoramic-Sunroof Water Entry - Recall 69P1 / TSB 2075969/2, 2021-2024 Audi Q5 PHEV High-Voltage Battery Overheating - Recall 25V080000, 2011-2012 Q5 Timing Chain/Tensioner Diagnosis - Warranty Key U35 and 2013-2017 Q5 After-Run Coolant Pump Campaign 19N8 - VIN Check Required. The most commonly reported issue is EA888 Timing Chain Tensioner Failure with 2,100 owner reports. Across all issues with published estimates, repair costs range from $400 to $4,000. DIY maintenance guides at au7o.io.

In This Article

  • Q5 Engine4
  • Q5 Safety/Recalls2
  • Q5 Electrical1
  • Q5 Cooling1
  • Q5 Transmission1
  • Q5 Fuel System1
  • Recalls12
  • FAQ
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In This Article

  • Engine4
  • Safety/Recalls2
  • Electrical1
  • Cooling1
  • Transmission1
  • Fuel System1
  • Recalls12
  • FAQ

All 10 Known Issues

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ALL YEARS20252024202320222021202020192018201720162015201420132012201120102009
Community reported
2,100 owners

The Q5 2.0T uses the EA888 engine with the well-documented timing chain tensioner weakness. The 8R Q5 (2009-2017) is particularly affected as the heavier SUV puts more load on the engine. The tensioner loses pressure overnight, allowing chain slack on cold starts that progressively worsens until the chain jumps timing.

This issue also affects: Audi A4, Audi A1, Audi A5

Common Symptoms

  • Rattling on cold start lasting 1-5 seconds
  • Rattle gets progressively longer over weeks
  • Check engine light with timing codes
  • Engine misfires
  • Loss of power
  • Engine runs rough after sitting overnight

How to Fix

Replace timing chain, tensioner (latest revision 06K109467K), guides, and upper chain tensioner as a complete kit. The Q5 requires more labor than the A4 due to engine bay packaging. Preventive replacement at 80,000 miles is strongly recommended, especially on pre-2013 engines.

Typical repair cost:$1,800 - $4,000

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Based on 2,100 owner reports

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Community Reported
High Confidence2,100 owner reportsLast reported by owners May 2023Reviewed Mar 2026

Audi TSB 2061604/5 applies to 2011-2017 Q5 2.0TFSI vehicles when the coolant-temperature warning is on or clear coolant marks are visible under the front of the vehicle or engine compartment, the leak can be reproduced, and its source is localized to the coolant pump or coolant thermostat housing. The bulletin does not establish a universal hose/flange defect, fixed failure mileage or preventive replacement schedule.

Common Symptoms

  • Coolant-temperature warning illuminated
  • Clear coolant marks under the front end or engine compartment

How to Fix

Photograph the leak with date and VIN reference and pressure-test the cooling system according to Audi workshop instructions. Replace only the component confirmed to be leaking: the coolant pump or the thermostat housing. Follow Elsa for removal, assembly, belt-tension checking and current ETKA fitment. Do not replace every plastic cooling component, buy a bundled module or infer the source from a warning or puddle alone.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Engine Coolant Thermostat
    Cross-refTHRVG-0001

    Fitment confirmed against the ShowMeTheParts catalog for this vehicle's year and engine.

    eBay

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

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Manually Verified
High ConfidenceVerifiedReviewed Jul 2026

Audi documented a timing-chain and timing-chain-tensioner limited warranty extension for certain 2011-2012 Q5 vehicles with the 2.0L EA888 engine, but only when the VIN carried Warranty Key U35 in ElsaPro. The bulletin recognized failed chains or tensioners and consequential engine damage; it did not publish a Q5 DTC list, preventive replacement mileage or universal symptom rule. The original term was 10 years or 100,000 miles from in-service date and will generally be expired now, so this record does not promise present coverage.

This issue also affects: Audi A4, Audi A1, Audi A5

How to Fix

If timing noise, a timing fault, a no-start or suspected mechanical timing damage is present, stop driving when safe operation is uncertain and obtain engine-specific diagnosis. Ask an Audi dealer to check the VIN, Warranty Key U35 history and repair history, but do not assume current settlement coverage. Repair only after the chain, tensioner, timing relationship and any consequential engine damage are confirmed; do not buy a tensioner or kit from this record.

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Manually Verified
High ConfidenceVerifiedReviewed Jul 2026

Audi TSB 2027731/7 provides a complaint-driven service procedure for the 2011 Q5 with the CAEB 2.0L TFSI engine. It addresses crankcase-pressure conditions, specifies a current pressure-regulating valve when required, a front crankshaft seal and bolt, Q5-specific ECM software and an electronic oil-consumption measurement. Historical extension eligibility used Warranty Key U24 and limited time/mileage terms; this card does not promise present coverage or establish universal piston-ring or turbo failure.

This issue also affects: Audi A4, Audi Q8, Audi S4

Common Symptoms

  • Documented excessive engine-oil consumption complaint
  • Low-oil warning during Audi’s measurement procedure

How to Fix

Verify the VIN and CAEB engine, document actual oil use and have an Audi-capable shop follow TSB 2027731/7. Check the crankcase-pressure regulating valve, use the current ETKA valve when required, replace the specified front seal and bolt, perform the Q5 SVM software update and run the electronic oil-consumption measurement exactly as directed. If the low-oil warning appears during the test, return for evaluation rather than adding oil. Do not replace pistons, rings, a turbo or a PCV part from this record alone.

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Manually Verified
High ConfidenceVerifiedReviewed Jul 2026

Certain 2011-2017 Q5 vehicles with a panoramic sunroof are covered by Safety Recall 69P1 when VIN-eligible. Audi warned that an impaired drainage system can let water saturate foam around a side head-curtain-airbag canister, causing corrosion and possible canister fracture. Separately, TSB 2075969/2 applies to 2018-2023 panoramic-roof Q5 vehicles when kinked or dirt-blocked drain hoses allow water into the cabin. The two generation paths must not be treated as one universal drain-tube defect.

Common Symptoms

  • Water visible at the headliner or rear cabin
  • Soaked carpet or other cabin water damage

How to Fix

For a 2011-2017 panoramic-roof Q5, check the VIN for Recall 69P1 first and follow Audi’s dealer precautions and remedy; until an open recall is completed, do not use the second row and seek prompt inspection if headliner or rear-cabin leakage is visible. For a 2018-2023 panoramic-roof Q5, have the drain hoses inspected under TSB 2075969/2; the workshop lowers the headliner, replaces kinked hoses and cleans all four hoses with the specified tool when substantial dirt is present. Do not use compressed air, weed-trimmer line or a generic drain-tube kit from this record.

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Research This Issue

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NHTSA Verified
High ConfidenceVerifiedReviewed Jul 2026

NHTSA 18V229 covers affected 2013-2017 Q5 vehicles with the 2.0L TFSI EA888 Evo2 engine whose electric after-run coolant pump can become blocked by cooling-system debris and overheat, or short-circuit from internal moisture, creating a fire risk. The production population ran from July 4, 2012 through December 20, 2016 with nonsequential VIN endpoints WA1LFAFP4DA001703 and WA1M2AFP6HA095315; eligibility must be checked by VIN. This is not the main mechanical coolant pump or thermostat assembly.

Common Symptoms

  • EPC warning related to a blocked electric after-run coolant pump

How to Fix

Check the VIN and current open-action status with an Audi dealer. When Service Action 19N8 is open, Audi directs installation of the revised electric after-run coolant pump and an ECM software update. An EPC warning can indicate a blocked pump on vehicles with the relevant software; contact a dealer without delay. Do not buy a main pump, thermostat module, impeller kit or generic replacement from this campaign card, and do not infer eligibility from model year alone.

Find a Audi dealer

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Open Audi dealer map in Google Maps ↗

Call to confirm they service Audi vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Research This Issue

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NHTSA Verified
High ConfidenceVerifiedReviewed Jul 2026

Volkswagen Group of America has recalled 2021-2024 Audi Q5 plug-in hybrid vehicles because the high-voltage traction battery may overheat. NHTSA lists the defect under Electrical System: Propulsion System: Traction Battery, and states that a high-voltage battery that overheats increases the risk of a fire. The campaign as a whole (which also includes the 2022 Audi A7 e-hybrid PHEV) covers 20,201 vehicles across all models involved - that figure is campaign-wide and is not a count of affected Q5s. Because the fire risk is tied to the battery itself, Volkswagen's interim instruction to affected owners is to stop charging the vehicle until the battery can be replaced, which makes this a recall Q5 PHEV owners should act on rather than defer.

Common Symptoms

  • High-voltage battery overheating
  • Contact from Volkswagen/Audi advising you to stop charging the vehicle

How to Fix

The repair is free of charge at any Audi dealer. Dealers install advanced diagnostic software on the high-voltage battery system. Volkswagen is also monitoring available online vehicle data and will contact owners individually as necessary to advise them not to charge the vehicle until the battery can be replaced; where online data is not available for a vehicle, owners are advised on their own not to charge the high-voltage battery until the final remedy becomes available. This is a phased recall, so notification and the final remedy may reach owners at different times. Enter your VIN at nhtsa.gov/recalls to confirm whether your Q5 is included and whether the remedy has been completed.

Research This Issue

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026
Community reported
1,300 owners

The 2.0T thermostat housing in the 8R Q5 is made of plastic and develops cracks and seal failures due to thermal cycling. Located at the front of the engine, the housing leaks coolant that can drip onto the serpentine belt and accessory drive. The leak starts small and gradually worsens, typically appearing between 60,000 and 100,000 miles.

This issue also affects: Audi A5, Audi Q3, Audi Q7

Common Symptoms

  • Coolant leak from front of engine
  • Low coolant warning
  • Coolant dripping on serpentine belt
  • Sweet coolant smell
  • Temperature gauge slightly elevated
  • Coolant residue around thermostat housing
  • Small coolant puddle under front of vehicle

How to Fix

Replace the thermostat housing assembly with updated part. Consider an aluminum aftermarket housing for better durability. Replace the water pump and thermostat at the same time since they share access points and have similar failure intervals. Use G13 coolant specification for refill.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Engine Coolant Thermostat Housing Assembly
    Cross-ref143-0881

    Fitment confirmed against the ShowMeTheParts catalog for this vehicle's year and engine.

    eBayAmazon

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$400 - $1,200

Research This Issue

Based on 1,300 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence1,300 owner reportsLast reported by owners Jul 2023Reviewed Mar 2026

Audi TSB 2032812/9 applies to 2011-2012 Q5 vehicles with the 2.0L engine and 0BK 8-speed Tiptronic when the driver reports hesitation, harsh downshifts while braking or harsh 1-2 upshifts. Audi identifies TCM J217 and ECM J623 calibration as the technical background, while early-production vehicles may also require a crankcase-pressure-valve check and conditional front-seal/bolt service before the software update. The bulletin does not identify a failed mechatronic unit, valve body or transmission from these symptoms and specifies no DTC.

Common Symptoms

  • Hesitation
  • Harsh downshift while braking
  • Harsh 1-2 upshift

How to Fix

Reproduce the exact hesitation or harsh-shift concern and confirm the 2.0L/0BK-8-speed application. Check the installed crankcase-pressure regulating valve first: if 06H103495AE is already fitted, do not replace those parts; otherwise TSB 2032812/9 directs replacement with 06H103495AE plus front crankshaft seal 06L103085B and bolt WHT001760 before the software update. Check both TCM and ECM software levels and apply only matching SVM updates. For model year 2011, clear adaptations and perform the GFF test-drive adaptation; for 2012, perform the standstill adaptation. Continue diagnosis if the condition or any separate DTC remains. Do not replace a mechatronic unit, valve body or transmission or prescribe a fluid interval from this record.

Research This Issue

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Manually Verified
High ConfidenceVerifiedReviewed Jul 2026

Audi states that contaminated gasoline or gasoline with insufficient deposit-control additives can contribute to deposits on intake valves, the intake manifold, fuel injectors and combustion chambers. Possible results include rough running after cold start, extended cranking, hesitation, rough idle, reduced performance, poor fuel economy or an MIL with misfire, lean-system or air/fuel-ratio-imbalance faults. This does not establish a universal Q5 intake-valve defect, a mandatory walnut-blasting interval or a fixed failure mileage.

This issue also affects: Audi S8, Audi A4, Audi A1

Common Symptoms

  • Rough running after a cold start
  • Excessive engine cranking time
  • Hesitation while driving
  • Rough idle
  • Reduced engine performance
  • Poor fuel economy
  • MIL with misfire, lean-system or air/fuel-ratio-imbalance faults

How to Fix

Confirm the exact gasoline-powered vehicle, fuel quality, symptoms and stored DTCs before cleaning or replacing components. If contaminated gasoline is suspected, change fuel source; if detergent quality is suspect, Audi recommends Top Tier detergent gasoline. Continue guided diagnosis if the condition persists and identify the actual deposit location before selecting any cleaning procedure. Do not prescribe routine walnut blasting, a catch can, chemical cleaner or high-RPM driving from this record.

Research This Issue

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Manually Verified
High ConfidenceVerifiedReviewed Jul 2026
NHTSA Recalls12 recalls

SEAT BELTS:PRETENSIONER

Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.

Campaign #26V26600024/04/2026

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

Campaign #25V08000012/02/2025

ENGINE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Campaign #25V29400007/05/2025

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

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Frequently Asked Questions

What are the most common Audi Q5 problems?

According to Au7o's analysis of 3,400+ owner reports, the 2009-2025 Audi Q5 has 10 documented issues. The most frequently reported are: EA888 Timing Chain Tensioner Failure, 2011-2017 Q5 2.0T Coolant Leak at Pump or Thermostat - TSB 2061604/5, 2011-2023 Q5 Panoramic-Sunroof Water Entry - Recall 69P1 / TSB 2075969/2. Of these, 6 are rated critical and should be addressed promptly.

Is the Audi Q5 reliable?

The 2009-2025 Audi Q5 has 10 known issues documented across 3,400+ owner reports. 6 issues are rated critical: EA888 Timing Chain Tensioner Failure and 2011-2017 Q5 2.0T Coolant Leak at Pump or Thermostat - TSB 2061604/5 and 2011-2023 Q5 Panoramic-Sunroof Water Entry - Recall 69P1 / TSB 2075969/2 and 2021-2024 Audi Q5 PHEV High-Voltage Battery Overheating - Recall 25V080000 and 2011-2012 Q5 Timing Chain/Tensioner Diagnosis - Warranty Key U35 and 2013-2017 Q5 After-Run Coolant Pump Campaign 19N8 - VIN Check Required. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Audi Q5 problems?

Repair costs for known Audi Q5 issues range from $400 to $4,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, EA888 Timing Chain Tensioner Failure, typically costs $1,800-$4,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What year Audi Q5 is the most reliable?

Reliability varies across model years of the Audi Q5. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2009-2025 Audi Q5 with 10 documented issues documented across 3,400+ owner reports.

What is the 2009-2017 Audi Q5 EA888 Timing Chain Tensioner Failure?

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 3,400+ owner reports, NHTSA recalls, TSBs, and automotive forums.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Campaign #22V75300007/10/2022

SEAT BELTS:REAR/OTHER:RETRACTOR

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign #21V60600005/08/2021

+ 7 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

The Q5 2.0T uses the EA888 engine with the well-documented timing chain tensioner weakness. The 8R Q5 (2009-2017) is particularly affected as the heavier SUV puts more load on the engine. The tensioner loses pressure overnight, allowing chain slack on cold starts that progressive… Repairs typically run $1,800-$4,000. Severity: high.

What is the 2011-2017 Audi Q5 2011-2017 Q5 2.0T Coolant Leak at Pump or Thermostat - TSB 2061604/5?

Audi TSB 2061604/5 applies to 2011-2017 Q5 2.0TFSI vehicles when the coolant-temperature warning is on or clear coolant marks are visible under the front of the vehicle or engine compartment, the leak can be reproduced, and its source is localized to the coolant pump or coolant t… Severity: high.

What is the 2011-2023 Audi Q5 2011-2023 Q5 Panoramic-Sunroof Water Entry - Recall 69P1 / TSB 2075969/2?

Certain 2011-2017 Q5 vehicles with a panoramic sunroof are covered by Safety Recall 69P1 when VIN-eligible. Audi warned that an impaired drainage system can let water saturate foam around a side head-curtain-airbag canister, causing corrosion and possible canister fracture. Separ… Severity: high.

What is the 2021-2024 Audi Q5 2021-2024 Audi Q5 PHEV High-Voltage Battery Overheating - Recall 25V080000?

Volkswagen Group of America has recalled 2021-2024 Audi Q5 plug-in hybrid vehicles because the high-voltage traction battery may overheat. NHTSA lists the defect under Electrical System: Propulsion System: Traction Battery, and states that a high-voltage battery that overheats in… Severity: high.

What is the 2011-2012 Audi Q5 2011-2012 Q5 Timing Chain/Tensioner Diagnosis - Warranty Key U35?

Audi documented a timing-chain and timing-chain-tensioner limited warranty extension for certain 2011-2012 Q5 vehicles with the 2.0L EA888 engine, but only when the VIN carried Warranty Key U35 in ElsaPro. The bulletin recognized failed chains or tensioners and consequential engi… Severity: high.

What is the 2013-2017 Audi Q5 2013-2017 Q5 After-Run Coolant Pump Campaign 19N8 - VIN Check Required?

NHTSA 18V229 covers affected 2013-2017 Q5 vehicles with the 2.0L TFSI EA888 Evo2 engine whose electric after-run coolant pump can become blocked by cooling-system debris and overheat, or short-circuit from internal moisture, creating a fire risk. The production population ran fro… Severity: high.

What is the 2009-2017 Audi Q5 Thermostat Housing Leak and Coolant Loss?

The 2.0T thermostat housing in the 8R Q5 is made of plastic and develops cracks and seal failures due to thermal cycling. Located at the front of the engine, the housing leaks coolant that can drip onto the serpentine belt and accessory drive. The leak starts small and gradually… Repairs typically run $400-$1,200. Severity: medium.

What is the 2011-2012 Audi Q5 2011-2012 Q5 2.0T Hesitation or Harsh-Shift Service - TSB 2032812/9?

Audi TSB 2032812/9 applies to 2011-2012 Q5 vehicles with the 2.0L engine and 0BK 8-speed Tiptronic when the driver reports hesitation, harsh downshifts while braking or harsh 1-2 upshifts. Audi identifies TCM J217 and ECM J623 calibration as the technical background, while early-… Severity: medium.

What is the 2009-2025 Audi Q5 2009-2025 Q5 Gasoline-Quality Deposit Diagnosis - TSB 2014753/13?

Audi states that contaminated gasoline or gasoline with insufficient deposit-control additives can contribute to deposits on intake valves, the intake manifold, fuel injectors and combustion chambers. Possible results include rough running after cold start, extended cranking, hes… Severity: medium.

What is the 2011 Audi Q5 2011 Q5 2.0T CAEB Oil-Consumption Procedure - TSB 2027731/7?

Audi TSB 2027731/7 provides a complaint-driven service procedure for the 2011 Q5 with the CAEB 2.0L TFSI engine. It addresses crankcase-pressure conditions, specifies a current pressure-regulating valve when required, a front crankshaft seal and bolt, Q5-specific ECM software and… Severity: medium.