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Cadillac · Known Issues

2025 Cadillac CT5 Problems: 6 Known Issues

2025 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2025 Cadillac CT5 has 6 documented known issues. None of the listed issues is rated critical; this is not a complete reliability assessment. Across all issues with published estimates, repair costs range from $150 to $4,500. DIY maintenance guides at au7o.io.

In This Article

  • CT5 Electrical2
  • CT5 Engine1
  • CT5 Interior1
  • CT5 Brakes1
  • CT5 Transmission1
  • Recalls4
  • FAQ
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In This Article

  • Electrical2
  • Engine1
  • Interior1
  • Brakes1
  • Transmission1
  • Recalls4
  • FAQ

All 6 Known Issues

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ALL YEARS2026202520242023202220212020

On the 2020-2025 Cadillac CT5, owners report the 12V battery going dead when the car sits, with factory batteries dying in as little as two years. Beyond normal high parasitic draw of modern electronics, a recurring GM culprit is the driver-seat control module / Memory Seat Module (MSM), which can develop a several-amp draw that flattens the battery overnight; GM has revised these modules multiple times. Audio/amp circuits, the BCM, and sticking door/window switches are other documented draw sources on GM platforms.

Common Symptoms

  • Dead or weak 12V battery after sitting overnight or a few days
  • Slow crank or no-start
  • Battery-saver / electrical warnings on startup
  • Repeated jump-starts needed

How to Fix

Perform a parasitic-draw test: with everything asleep, pull fuses one at a time to isolate the offending circuit. If the seat-control/Memory Seat Module is drawing current, replace it with the latest GM-revised part. Confirm the battery itself still holds charge (replace AGM battery if degraded) and check for sticking door/window switches keeping modules awake. A correct battery and an updated MSM resolve most cases.

Typical repair cost:$250 - $900

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2024-2025 Cadillac CT5, Owners report Super Cruise repeatedly displays an 'Unavailable' message and cannot be activated; OnStar troubleshooting fails and dealers escalate to GM engineering with no ETA, citing PIC6557B (Super Cruise Unavailable Message, dated Sept. 25, 2024) . Multiple 2025 CT5 owners report the feature did not work from purchase, with open engineering tickets and wait times of months for a fix . The customer paid for a $2,500 option that is non-functional, with some cases escalating to GM buyback.

Common Symptoms

  • 'Super Cruise Unavailable' message
  • Hands-free mode cannot be engaged
  • Adaptive cruise works but no hands-free
  • Forward Collision warning light on
  • Standard cruise control will not set

How to Fix

First confirm an active OnStar Super Cruise plan in My Account on Cadillac.com or the mobile app, then verify the road is mapped, system conditions are met, and correct activation steps are followed . Clean the forward camera/radar sensors of dirt and ensure GPS reception; weather and lane-line visibility affect availability . If 'Unavailable' persists, dealer must reference GM document PIC6557B and request an SC system update; persistent failures require GM engineering escalation. In severe cases owners have invoked lemon-law buyback.

Typical repair cost:$0 - $0

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Community Reported
High ConfidenceLast reported by owners May 2026Reviewed May 2026

On the 2020-2025 Cadillac CT5 2.0L Turbo I4 (LSY), owners of four-cylinder CT5 550T (and CT4-shared LSY platform) models report higher-than-expected oil consumption, often exceeding GM's 'acceptable' threshold of one quart per ~2,000 miles. The valve-cover-integrated PCV system is a frequent contributor, and on worse cases worn piston rings or turbo seals allow oil into the combustion chamber. Symptoms commonly appear between 40,000 and 80,000 miles and are accompanied by low-oil warnings between changes, a lit check-engine light, and sometimes boost/lean codes. The PCV diaphragm is built into the valve cover, so a failed PCV requires valve-cover replacement rather than a standalone valve on some service variants.

This issue also affects: Buick LeSabre, Buick Park Avenue, Cadillac Allante

Common Symptoms

  • Frequent low-oil level warnings between oil changes
  • Burning-oil smell or light blue exhaust smoke
  • Rough idle or hesitation from a vacuum leak
  • Check engine light with lean or boost-pressure codes

How to Fix

Have the dealer run a documented oil-consumption test; consumption beyond GM's spec can qualify for warranty repair. First-line fix is the PCV/valve-cover assembly (ACDelco PCV service part 12714149 applies to LSY CT5 on standalone-valve variants); persistent consumption after PCV service points to a piston-ring or turbo-seal repair under powertrain warranty. Maintain 5,000-mile changes with dexos1 Gen 3 0W-20 to protect the turbo and rings. Out-of-warranty PCV/valve-cover work is modest; a ring/teardown repair is the expensive end.

Typical repair cost:$150 - $4,500

Research This Issue

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2020-2025 Cadillac CT5, a widely reported CT5 interior failure: the driver-seat massage and adjustable lumbar/bolster functions stop working. Dealers diagnose this as a failed seat 'module' — an all-in-one air-pump, valve and electronics unit feeding the seat air bladders. Owners report the failure from as early as factory delivery up through ~20,000 miles, and some have waited months for the part. Both standard and Recaro/performance seats are affected.

Common Symptoms

  • Massage function inoperative
  • Lumbar or side-bolster adjustment does not move
  • Audible pump runs but seat does not inflate
  • No air-bladder response from seat controls

How to Fix

The fix is replacement of the seat bolster/massage pump-and-valve module (and occasionally the air bladders or hoses), typically covered under the new-vehicle warranty. Confirm the dealer has GM repair information for the specific seat variant, as parts availability has caused long delays. Out-of-warranty, expect module-plus-labor cost in the listed range.

Typical repair cost:$350 - $1,200

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2020-2025 Cadillac CT5, cT5 and CT5-V owners (and especially CT5-V Blackwing buyers with the optional Brembo carbon-ceramic package) report loud brake squeal, and at low speed a grindy or metal-on-metal sound, sometimes as early as ~5,000 miles. The copper-free friction-material formulation now mandated, combined with the aggressive performance pad compounds, makes the brakes noisy particularly in warm weather and at low speed. This is a comfort/noise issue rather than a stopping-performance defect, but Blackwing carbon-ceramic rotor replacement is extremely expensive if components are damaged.

Common Symptoms

  • Loud brake squeal, worse above ~50F ambient
  • Low-speed grinding or metal-on-metal sound
  • Squeal when pulling away from a stop
  • Heavy brake dust

How to Fix

Verify pad and rotor wear and that no wheel cleaner has been used on carbon-ceramic discs (wheel cleaners degrade the carbon fibers). Re-bedding the pads or switching to a quieter aftermarket compound resolves most cases — owners report PowerStop carbon-ceramic pads (Z26-1405 front / 1053 rear-equivalent) eliminate the squeal and reduce dust on iron-rotor cars. Anti-squeal shims/lubricant on pad backing plates help. Avoid spraying any wheel/brake cleaner near carbon-ceramic rotors.

Typical repair cost:$250 - $3,000

Research This Issue

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2020-2025 Cadillac CT5, the CT5 uses GM's 10-speed automatic (10L80) that can exhibit harsh shifts, delayed engagement, and shift hunting, particularly when the adaptive learning resets. The 10-speed has very complex shift logic and can take 500+ miles to fully adapt to a driver's pattern after a battery disconnect, TCM update, or reset. Some CT5 owners report persistent shift quality issues even after adaptation. The CT5-V and CT5-V Blackwing have refined calibrations but can still exhibit occasional harsh shifts.

This issue also affects: Buick Encore GX, Buick Envision, Buick Regal

Common Symptoms

  • Harsh 1-2 or 3-4 shifts
  • Delayed shift from Park to Drive/Reverse
  • Transmission hunting between gears on hills
  • Shift quality changes after battery disconnect or service
  • Clunky low-speed maneuvers

How to Fix

Have dealer perform latest TCM software calibration - GM releases regular updates. Allow 500+ miles after any reset for the transmission to relearn. For persistent issues, a full transmission fluid exchange with Mobil 1 LV ATF HP can improve shift quality. Very few CT5s require hardware repair.

Typical repair cost:$0 - $500

Research This Issue

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Community Reported
Medium ConfidenceLast reported by owners Feb 2026Reviewed Feb 2026
NHTSA Recalls4 recalls

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Campaign #25V14800006/03/2025

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Campaign #22V90300008/12/2022

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

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Frequently Asked Questions

What are the most common Cadillac CT5 problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2025 Cadillac CT5 has 6 documented issues. The most frequently reported are: 2.0L Turbo (LSY) Excessive Oil Consumption and PCV System Failure, Premature 12V Battery Drain / Parasitic Draw (Memory Seat Module), Super Cruise 'Unavailable' Message — System Inoperative from Delivery. None are rated critical, but regular maintenance is recommended.

Is the Cadillac CT5 reliable?

The 2025 Cadillac CT5 has 6 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. None of the matching records is rated critical; this is not a complete reliability assessment. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Cadillac CT5 problems?

Repair costs for known Cadillac CT5 issues range from $0 to $4,500, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2020-2025 Cadillac CT5 2.0L Turbo (LSY) Excessive Oil Consumption and PCV System Failure?

Owners of four-cylinder CT5 550T (and CT4-shared LSY platform) models report higher-than-expected oil consumption, often exceeding GM's 'acceptable' threshold of one quart per ~2,000 miles. The valve-cover-integrated PCV system is a frequent contributor, and on worse cases worn p… Repairs typically run $150-$4,500. Severity: medium.

What is the 2020-2025 Cadillac CT5 Premature 12V Battery Drain / Parasitic Draw (Memory Seat Module)?

Owners report the 12V battery going dead when the car sits, with factory batteries dying in as little as two years. Beyond normal high parasitic draw of modern electronics, a recurring GM culprit is the driver-seat control module / Memory Seat Module (MSM), which can develop a se… Repairs typically run $250-$900. Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

Campaign #21V42100010/06/2021

AIR BAGS:SIDE/WINDOW:CURTAIN

General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Campaign #21V61100005/08/2021

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

What is the 2024-2025 Cadillac CT5 Super Cruise 'Unavailable' Message — System Inoperative from Delivery?

Owners report Super Cruise repeatedly displays an 'Unavailable' message and cannot be activated; OnStar troubleshooting fails and dealers escalate to GM engineering with no ETA, citing PIC6557B (Super Cruise Unavailable Message, dated Sept. 25, 2024) . Multiple 2025 CT5 owners… Repairs typically run $0-$0. Severity: medium.

What is the 2020-2025 Cadillac CT5 Driver Seat Massage and Lumbar/Bolster Module Failure?

A widely reported CT5 interior failure: the driver-seat massage and adjustable lumbar/bolster functions stop working. Dealers diagnose this as a failed seat 'module' — an all-in-one air-pump, valve and electronics unit feeding the seat air bladders. Owners report the failure from… Repairs typically run $350-$1,200. Severity: medium.

What is the 2020-2025 Cadillac CT5 Performance and Carbon-Ceramic Brake Squeal and Grinding Noise?

CT5 and CT5-V owners (and especially CT5-V Blackwing buyers with the optional Brembo carbon-ceramic package) report loud brake squeal, and at low speed a grindy or metal-on-metal sound, sometimes as early as ~5,000 miles. The copper-free friction-material formulation now mandated… Repairs typically run $250-$3,000. Severity: low.

What is the 2020-2025 Cadillac CT5 10-Speed Transmission Adaptive Learning and Shift Quality?

The CT5 uses GM's 10-speed automatic (10L80) that can exhibit harsh shifts, delayed engagement, and shift hunting, particularly when the adaptive learning resets. The 10-speed has very complex shift logic and can take 500+ miles to fully adapt to a driver's pattern after a batter… Repairs typically run $0-$500. Severity: low.