Ford · Suspension · Moderate code

U0131 on Ford: How to Diagnose & Fix

Lost Communication with Power Steering Module

6 Ford models · 6 documented issues · 6 critical · $300-$3,500 repair

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U0131 on Ford by model: symptoms, diagnosis and fix

Community reported
2,800 owners

NHTSA recall 15V340 covers 2011-2012 Ford Fusion without the 3.5L engine (plus Lincoln MKZ Hybrid and 2011 Mercury Milan). A steering motor sensor fault can cause the electric power steering assist to shut down while driving. Owners notice heavier steering effort especially at low speeds, increasing crash risk. Dealers check the Power Steering Control Module (PSCM) for DTCs; if any loss-of-assist codes are stored, the steering gear is replaced free. 2010 Fusions had the same parts but were not included in the recall; NHTSA closed its investigation without adding 2010 models. 2010 owners can see the same symptoms, but those cars are not covered by the recall.

Common Symptoms

  • Power steering warning message on dashboard
  • Steering becomes heavy or requires extra force
  • Intermittent loss of power steering assist
  • Steering wheel off-center after loss of assist
  • Clunking or grinding from steering column area
  • Complete loss of power steering (requires significant force to turn)
  • Steering assist comes and goes unpredictably
  • Check engine light or power steering fault code stored

How to Fix

Check if your vehicle is covered under Ford recall (2011-2012 Fusion/MKZ power steering failure recall - free repair). For non-recall vehicles, the electric power steering rack must be replaced as a complete unit since the motor and control electronics are integrated. RepairPal estimates $1,958-3,362 installed. Remanufactured racks from PWR Steer or Cardone are available at $800-1,500, significantly cheaper than new OEM ($2,000+). Have the alignment performed after rack replacement.

Typical repair cost:$1,200 - $3,500
Sources for this issue (1)

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Based on 2,800 owner reports

Community Reported
Medium Confidence2,800 owner reportsLast reported by owners Feb 2026Updated Oct 27, 2026
Community reported
567 owners

On certain 2011-2013 Explorers built at Chicago Assembly from May 17, 2010 to February 28, 2012 (about 179,000 vehicles), the electric power steering can suddenly stop assisting. Inside the TRW-supplied steering gear, an intermittent electrical connection can drop the motor position sensor signal. Ford traced it to contamination of the ribbon cable's conformal coating or to misaligned ribbon cable pins in the steering motor. When the steering control module loses that signal, it sets a fault code and turns the assist off. The steering stays mechanically connected, so the vehicle can still be steered, but it takes much more effort, especially at parking-lot speeds. A chime sounds and a power steering fault message appears in the instrument cluster. NHTSA opened an investigation (PE12-017) after owner complaints of assist loss. Some owners reported that turning the engine off and back on restored the assist, but it often failed again. By April 2014 Ford knew of 15 low-speed crash allegations and two minor injury allegations. Ford fixed the parts problem at the supplier in late 2011. Owner reports show some gears failed even after the recall software update.

Common Symptoms

  • Power steering warning light illuminated
  • Chime plus a power steering assist fault message in the instrument cluster
  • Sudden loss of power steering assist
  • Steering becomes very heavy/difficult to turn, especially at low speeds and when parking
  • Intermittent power steering operation
  • Assist returns after restarting the engine, then cuts out again

How to Fix

1. Check your VIN for open Ford recall 14S06 (NHTSA 14V286) and Ford extended coverage program 15N01, either through Ford's recall lookup or by asking a Ford dealer to check the VIN in OASIS. 2. Under the recall, the dealer reads the power steering control module for codes. With no loss-of-assist codes, the dealer reprograms the module (IDS 91.03 or later) so that assist stays on for the rest of the drive if the sensor fault occurs. With loss-of-assist codes, the dealer replaces the steering gear. Both repairs are free. 3. If you only got the software update, program 15N01 gives a one-time free steering gear replacement (parts and labor) if loss-of-assist codes are present later. It lasts 10 years or 150,000 miles from the warranty start date, whichever comes first, and transfers to later owners. A May 2019 Ford supplement tells dealers to ask Ford for approval to replace the gear even past those limits when recall 14S06 is still open, and to contact owners who were denied for that reason. 4. If assist fails and the dealer finds no loss-of-assist codes, the repair isn't covered under 15N01 and gets normal diagnosis. If you paid for a covered gear replacement yourself, ask the dealer or Ford about a refund under 14S06/15N01. 5. If nothing covers the repair, owners report paying about $1,400-$1,600 for a steering gear replacement.

Find a nearby Ford dealer in Google Maps ↗

Call to confirm they can assess your vehicle and perform the stated work. Search results do not confirm qualification, eligibility or coverage.

Typical repair cost:$1,400 - $1,600
Sources for this issue (6)

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Based on 567 owner reports

Community Reported
High Confidence567 owner reportsLast reported by owners Feb 2024Updated Nov 7, 2026
Community reported
290 owners

The 2010-2012 Ford Flex with the 3.5L EcoBoost and all 2013 Flex models use an electric power steering system that is prone to sudden failure, leaving the driver with extremely heavy steering that requires significant effort to turn. The power steering control module can overheat or fail internally, and the steering motor itself can burn out. The failure often occurs without warning, typically during low-speed maneuvers like parking lot turns.

Common Symptoms

  • Steering suddenly becomes very heavy and difficult to turn
  • Power steering warning light illuminates on dashboard
  • Steering assist intermittently cuts in and out
  • Grinding or whining noise from the steering column
  • Steering feels normal at highway speed but fails at low speed

How to Fix

Have the power steering control module and motor tested at a Ford dealer or independent shop with Ford-specific scan tools. The steering gear assembly with motor costs $400-$800 for the part, plus $300-$500 labor. Some owners have had success with aftermarket rebuilt units for $200-$400. Ford issued safety recall 15S18 (NHTSA 15V340) for 2011-2012 EcoBoost and all 2013 Flexes: dealers check the PSCM for loss-of-assist codes and replace the steering gear free of charge if found, otherwise update the PSCM software — check your VIN for open recalls.

Find a nearby Ford dealer in Google Maps ↗

Call to confirm they can assess your vehicle and perform the stated work. Search results do not confirm qualification, eligibility or coverage.

Typical repair cost:$300 - $1,300
Sources for this issue (5)

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Based on 290 owner reports

Community Reported
High Confidence290 owner reportsLast reported by owners Mar 2026Updated Nov 7, 2026

The 2011-2016 F-150 uses a belt/column electric power-assist steering (EPAS) system that replaced the old hydraulic pump. Owners report the dash lighting up with a 'Power Steering Assist Fault — Service Now' or wrench warning, after which the assist cuts out and the wheel becomes very heavy, often at low speed in parking lots or during a turn. The failure is usually an intermittent electrical connection or a failed torque/steering-angle sensor or the EPAS motor buried in the rack, sometimes triggered by low battery voltage or a software calibration fault. While the F-150 was not part of Ford's large 2011-2013 sedan EPAS recall (423k Flex/Taurus/MKS), the truck shares the failure mode and it is heavily reported on owner forums.

Common Symptoms

  • 'Power Steering Assist Fault' or wrench warning on dash
  • Steering wheel suddenly very heavy / hard to turn
  • Intermittent loss of assist, often at low speed or when turning
  • Fault clears after restart then returns
  • Whining or clunk from steering when assist drops

How to Fix

Scan for EPAS/steering DTCs and check battery voltage and the C-connector at the steering gear first (a poor connection or low voltage can trip the fault without a bad rack). Reflash the PSCM with the latest Ford calibration if applicable. If the motor or internal sensor has failed, the fix is a complete steering rack/gear assembly replacement (motor is non-serviceable). Always verify charging system health before condemning the rack.

Typical repair cost:$1,000 - $1,900
Sources for this issue (3)

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Community Reported
Medium ConfidenceVerifiedUpdated Oct 27, 2026

The Transit Connect uses an electric power steering (EPAS) system that owners report failing, with reports ranging from under 20,000 to over 100,000 miles. Symptoms range from intermittent loss of power assist to complete failure requiring significant steering effort. The steering warning light illuminates and the system may enter a reduced-assist mode. Failures are more common in vehicles used for delivery routes with frequent low-speed turning.

Common Symptoms

  • Power steering warning light on dashboard
  • Intermittent heavy steering, especially at low speeds
  • Complete loss of power steering assist
  • Steering assist cuts in and out randomly
  • Whining or grinding noise from steering column area

How to Fix

Before replacing hardware, check Ford Special Service Messages 47792 (2019 models: lack of assist or power steering fault message; recover the PSCM by module programming, or replace the PSCM if it will not communicate) and 48233 (2019-2020: loss of assist with DTC U0131, lost communication with the PSCM). If the assist unit itself has failed, replace the electric power steering gear assembly. After replacement, a steering angle sensor calibration must be performed with a Ford IDS or compatible scan tool. Used/remanufactured EPAS units from reputable rebuilders can save 40-60% over new OEM.

Typical repair cost:$600 - $1,500
Sources for this issue (3)

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Community Reported
High ConfidenceUpdated Oct 27, 2026

The 2012 Mk3 Focus was the first Focus with a fully electric rack-mounted power steering assist (EPAS). The torque/position sensor and motor assembly inside the rack, and the power steering control module (PSCM) integrated with it, fail intermittently - often heat-soaked on long drives or hot days. The dash shows "Power Steering Assist Fault - Service Now", the wheel goes heavy with no warning, and steering no longer self-centers. Failures are frequently intermittent at first (assist returns after a key cycle) and then become permanent. Because the assist motor is integral to the rack, Ford's repair is a complete steering gear replacement. Unlike the Fusion/Taurus/Flex family, which got NHTSA recall 15V340 for the same motor-sensor defect, the Focus was never recalled despite hundreds of NHTSA complaints, and was instead the subject of a class-action suit covering 2012-2014 Focus and Focus Electric.

Common Symptoms

  • Power Steering Assist Fault - Service Now message
  • Steering suddenly becomes very heavy while driving
  • Assist comes back after restarting the car
  • Steering does not return to center after a turn
  • Fault appears more often on hot days or after long drives

How to Fix

Scan the PSCM for stored codes first (low battery voltage and corroded connectors at the rack can mimic the fault). If EPAS-internal codes are present, Ford's only repair is replacement of the complete electric steering gear assembly and PSCM software programming; some cars are fixed by a PSCM reflash alone when no hard codes are stored. Verify battery and alternator output before condemning the rack, since low system voltage will drop assist and set the same message.

Typical repair cost:$900 - $2,500
Sources for this issue (5)

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Community Reported
High ConfidenceVerifiedReviewed Oct 27, 2026

U0131 code reference

General diagnostic-code context. The code alone does not confirm a cause for your vehicle; use the applicable issue card and its sources.

Frequently asked questions

What does U0131 mean on a Ford?

U0131 stands for "Lost Communication with Power Steering Module." This is a network communication code meaning the vehicle's computers have lost communication with the power steering control module over the data bus (CAN). Modern cars link control modules so they can share data, and this code sets when other modules stop receiving expected messages from the power steering unit. The most common result is loss or reduction of power-assisted steering, making the wheel feel heavy, along with a warning light. It generally points to a wiring/connector or power problem at the steering module, a bus fault, or a failed module rather than a mechanical steering issue. On Ford it is documented across 6 models: Fusion, Explorer, Flex, F-150, Transit Connect, Focus.

What are the most common causes of U0131?

The most common causes of U0131 are: Loss of power or ground to the power steering module, Open or shorted CAN bus wiring to the module, Corroded or loose connector at the steering module, Blown fuse feeding the power steering system, Failed power steering control module, Other module or wiring fault disrupting the data bus, Software/configuration mismatch after a repair. The specific cause varies by vehicle.

How much does it cost to fix U0131 on a Ford?

Published repair estimates on Ford range from $300 to $3,500 depending on the model and root cause. If an issue mentions a recall or campaign, check your VIN with the manufacturer or NHTSA and confirm eligibility and coverage with a dealer.

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Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.

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