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Jeep · Known Issues

2025 Jeep Compass Problems: 3 Known Issues

2025 model year · 623+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 623+ owner reports, the 2025 Jeep Compass has 3 documented known issues. None of the listed issues is rated critical; this is not a complete reliability assessment. The most commonly reported issue is 9-Speed Automatic Transmission Rough Shifting with 623 owner reports. Across all issues with published estimates, repair costs range from $50 to $4,000. DIY maintenance guides at au7o.io.

In This Article

  • Compass Body/Panels2
  • Compass Transmission1
  • Recalls4
  • FAQ
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In This Article

  • Body/Panels2
  • Transmission1
  • Recalls4
  • FAQ

All 3 Known Issues

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ALL YEARS2025202420232022202120202019201820172016201520142013201220112010200920082007

On the 2017-2025 Jeep Compass, the gas struts that hold the rear liftgate open on the Compass fail prematurely, causing the liftgate to drop onto the user's head or not stay open. The struts lose their gas charge due to seal deterioration, particularly in cold climates where the temperature differential accelerates seal contraction. Both power liftgate and manual liftgate models are affected. On power liftgate models, the motor can also fail, adding to the issue.

Common Symptoms

  • Liftgate drops slowly when opened
  • Liftgate will not stay open unassisted
  • Liftgate drops rapidly and hits user
  • Power liftgate struggles to open fully
  • Hissing sound from strut (gas escaping)

How to Fix

Replace both liftgate gas struts as a pair (they wear evenly). OEM Mopar struts or quality aftermarket (Stabilus, Strong Arm) last 4-5 years. For power liftgate models, if the motor fails, the power liftgate motor assembly must be replaced. After strut replacement, test the liftgate in both hot and cold temperatures to confirm proper holding force. Some owners upgrade to slightly stronger aftermarket struts for better cold-weather performance.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Mopar manual-liftgate gas support, passenger/right side
    OEMMopar 68242418AB

    A weak passenger-side support on a 2018-2025 MP Compass without power liftgate, replaced with the matching left support Fitment/availability: 68242418AB is the right/passenger support and is cataloged without power liftgate. Pair it with…

    MoparPartsGiant
  • Mopar manual-liftgate gas support, driver/left side
    OEMMopar 68242419AB

    Confirm VIN and pair it with 68242418AB.

  • Mopar power-liftgate gas support, passenger/right side
    OEMMopar 68250004AC

    A confirmed weak right support on a 2018-2025 MP Compass with power liftgate, after ruling out motor/sensor/binding faults Fitment/availability: 68250004AC is the right/passenger gas prop for the power-liftgate branch.

    MoparPartsGiant
  • Mopar power-liftgate gas support, driver/left side
    OEMMopar 68250005AC

    A confirmed weak left support on a 2018-2025 MP Compass with power liftgate, after ruling out motor/sensor/binding faults Fitment/availability: 68250005AC is the left/driver gas prop for the power-liftgate branch and supersedes AA/AB. Co…

    JeepPartsDeal

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$50 - $400

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence

On the 2017-2025 Jeep Compass, the 2017+ Compass windshield is prone to stress cracking without impact, particularly from the edges and corners. The windshield bonding adhesive and the body flex characteristics of the unibody chassis create stress points in the glass. Temperature changes (cold nights followed by hot morning sun, or using the defroster on a cold windshield) trigger crack propagation. Many owners report multiple windshield replacements during ownership.

Common Symptoms

  • Crack appearing from windshield edge with no impact
  • Crack spreading across windshield rapidly
  • Multiple stress cracks in corners
  • Crack appearing after temperature change

How to Fix

Replace the windshield with OEM or equivalent quality glass. Ensure proper installation with the correct urethane adhesive and curing time. For vehicles with ADAS cameras (forward collision warning, lane departure), recalibration is required after replacement. File through comprehensive auto insurance — many states have zero-deductible glass coverage. Consider adding a small bead of clear silicone at stress-prone edge points as a preventive measure.

Typical repair cost:$300 - $800

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence
Community reported
623 owners

On the 2017-2025 Jeep Compass, the ZF 9HP48 9-speed automatic transmission in second-generation Compass models suffers from rough shifting, delayed engagement, hunting for gears, and jerky low-speed operation. Approximately 30% of owners report transmission issues within 100,000 miles per Consumer Reports data. The transmission control module software often struggles with shift logic at low speeds.

This issue also affects: Chrysler 200, Chrysler 300M, Chrysler Cirrus

Common Symptoms

  • Harsh or jerky shifts at low speeds
  • Delayed engagement when shifting from park
  • Transmission hunting between gears on hills
  • Hesitation during acceleration
  • Rough 1-2 and 2-3 upshifts
  • Clunking noise during gear changes

How to Fix

Start with a TCM software update at the dealer (free under warranty or TSB). If persists, perform transmission fluid change with Mopar ZF 9-speed ATF (68218925AB). In severe cases, the TCM or valve body may need replacement ($800-1,500). Some owners report improvement after an adaptive learning reset procedure performed by the dealer.

Owner tips & cautions

  • TipAsk the dealer to perform the adaptive learning reset after any TCM reflash - it helps the transmission relearn shift points
  • TipKeeping the transmission fluid fresh (every 60,000 miles) significantly improves shift quality
Typical repair cost:$0 - $4,000

Research This Issue

Based on 623 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerified623 owner reportsLast reported by owners Jan 2025Reviewed Feb 2026
NHTSA Recalls4 recalls

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Campaign #23V57600014/08/2023

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign #24V43600013/06/2024

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

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Frequently Asked Questions

What are the most common Jeep Compass problems?

According to Au7o's analysis of 623+ owner reports, the 2025 Jeep Compass has 3 documented issues. The most frequently reported are: 9-Speed Automatic Transmission Rough Shifting, Liftgate Strut Failure and Liftgate Dropping, Windshield Stress Cracking. None are rated critical, but regular maintenance is recommended.

Is the Jeep Compass reliable?

The 2025 Jeep Compass has 3 known issues documented across 623+ owner reports. None of the matching records is rated critical; this is not a complete reliability assessment. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Jeep Compass problems?

Repair costs for known Jeep Compass issues range from $0 to $4,000, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2017-2025 Jeep Compass 9-Speed Automatic Transmission Rough Shifting?

The ZF 9HP48 9-speed automatic transmission in second-generation Compass models suffers from rough shifting, delayed engagement, hunting for gears, and jerky low-speed operation. Approximately 30% of owners report transmission issues within 100,000 miles per Consumer Reports data… Repairs typically run $0-$4,000. Severity: medium.

What is the 2017-2025 Jeep Compass Liftgate Strut Failure and Liftgate Dropping?

The gas struts that hold the rear liftgate open on the Compass fail prematurely, causing the liftgate to drop onto the user's head or not stay open. The struts lose their gas charge due to seal deterioration, particularly in cold climates where the temperature differential accele… Repairs typically run $50-$400. Severity: low.

What is the 2017-2025 Jeep Compass Windshield Stress Cracking?

The 2017+ Compass windshield is prone to stress cracking without impact, particularly from the edges and corners. The windshield bonding adhesive and the body flex characteristics of the unibody chassis create stress points in the glass. Temperature changes (cold nights followed… Repairs typically run $300-$800. Severity: low.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 623+ owner reports, NHTSA recalls, TSBs, and automotive forums.

Campaign #22V24800014/04/2022

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Campaign #23V05800009/02/2023

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.