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Lexus · Known Issues

2011 Lexus IS Problems: 1 Known Issue

2011 model year · 3,800+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 3,800+ owner reports, the 2011 Lexus IS has 1 documented issue. None of the listed issues is rated critical; this is not a complete reliability assessment. The most commonly reported issue is Dashboard Melting and Sticky Surface with 3,800 owner reports. DIY maintenance guides at au7o.io.

In This Article

  • IS Interior1
  • Recalls2
  • FAQ
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In This Article

  • Interior1
  • Recalls2
  • FAQ

All 1 Known Issue

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Community reported
3,800 owners

On the 2006-2013 Lexus IS, the IS dashboard develops a sticky, melting surface identical to the ES and GS models of the same era. The dashboard material breaks down chemically in heat and sun exposure, creating a reflective glare on the windshield and a tacky feel. Lexus extended warranty coverage through Customer Support Program ZE7.

This issue also affects: Lexus ES, Lexus GS, Lexus RX

Common Symptoms

  • Dashboard surface becomes sticky and tacky
  • Shiny reflective glare on windshield
  • Dashboard material cracks and peels
  • Chemical odor from dashboard in heat

How to Fix

Obtain dashboard replacement under the Lexus Customer Support Program ZE7 extended warranty. If coverage has expired, request goodwill assistance from Lexus corporate. Aftermarket dash covers provide a temporary cosmetic fix but do not resolve the underlying material breakdown.

Owner tips & cautions

  • TipEven if you are past the official warranty extension, Lexus customer support has authorized free dashboard replacements on a case-by-case basis. Call 1-800-255-3987 and be persistent.

Research This Issue

Based on 3,800 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence3,800 owner reportsLast reported by owners Sep 2025Reviewed Mar 2026
NHTSA Recalls2 recalls

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Campaign #09V38800005/10/2009

FUEL SYSTEM, GASOLINE:DELIVERY

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.

Campaign #11V02900026/01/2011

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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Other Lexus Models

Lexus NX18Lexus ES16Lexus GS15Lexus RX14Lexus UX13Lexus LX8

Frequently Asked Questions

What are the most common Lexus IS problems?

According to Au7o's analysis of 3,800+ owner reports, the 2011 Lexus IS has 1 documented issue. The documented issue is: Dashboard Melting and Sticky Surface. None are rated critical, but regular maintenance is recommended.

Is the Lexus IS reliable?

The 2011 Lexus IS has 1 known issue documented across 3,800+ owner reports. None of the matching records is rated critical; this is not a complete reliability assessment. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

What is the 2006-2013 Lexus IS Dashboard Melting and Sticky Surface?

The IS dashboard develops a sticky, melting surface identical to the ES and GS models of the same era. The dashboard material breaks down chemically in heat and sun exposure, creating a reflective glare on the windshield and a tacky feel. Lexus extended warranty coverage through… Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 3,800+ owner reports, NHTSA recalls, TSBs, and automotive forums.