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Lexus · Known Issues

2015-2026 Lexus NX Problems: 18 Known Issues

2015-2026 model years · 4,800+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 4,800+ owner reports, the 2015-2026 Lexus NX has 18 documented known issues, with 7 rated critical. The most serious are Airbag Pressure and Acceleration Sensor Failure Prevents Deployment (Recall 18V085000) ($0-$0 repair), Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000) ($0-$0 repair), Skid Control ECU False Overcurrent Reading Disables Electronic Parking Brake (Recall 22V661000) ($0-$0 repair), Missing Body Spot-Welds at Front Shock Absorber Mounts Allow Strut Separation (Recall 22V238000) ($0-$0 repair), DC-DC Converter Rectifying Module Short Circuit Creates Fire Risk on NX 450h+ PHEV (Recall 23V478000) ($0-$0 repair), ABS Actuator Internal Damage Causes Loss of Stability During ABS Events (Recall 15V341000) ($0-$1,800 repair) and Low-Pressure Fuel Pump Failure Causing Engine Stall (Recall 25V028000) ($0-$0 repair). The most commonly reported issue is Infotainment System Lag and Touchpad Issues with 3,000 owner reports. Across all issues with published estimates, repair costs range from $300 to $2,600. DIY maintenance guides at au7o.io.

In This Article

  • NX Safety/Recalls5
  • NX Brakes2
  • NX Electrical3
  • NX Suspension1
  • NX Fuel System1
  • NX Body/Panels2
  • NX Transmission2
  • NX Cooling1
  • NX Engine1
  • Recalls6
  • FAQ
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In This Article

  • Safety/Recalls5
  • Brakes2
  • Electrical3
  • Suspension1
  • Fuel System1
  • Body/Panels2
  • Transmission2
  • Cooling1
  • Engine1
  • Recalls6
  • FAQ

All 18 Known Issues

NHTSA Recalls6 recalls

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Campaign #24V48200027/06/2024

SEAT BELTS:REAR/OTHER:WEBBING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Campaign #25V05900006/02/2025

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.

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Frequently Asked Questions

What are the most common Lexus NX problems?

According to Au7o's analysis of 4,800+ owner reports, the 2015-2026 Lexus NX has 18 documented issues. The most frequently reported are: Airbag Pressure and Acceleration Sensor Failure Prevents Deployment (Recall 18V085000), Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000), Skid Control ECU False Overcurrent Reading Disables Electronic Parking Brake (Recall 22V661000). Of these, 7 are rated critical and should be addressed promptly.

Is the Lexus NX reliable?

The 2015-2026 Lexus NX has 18 known issues documented across 4,800+ owner reports. 7 issues are rated critical: Airbag Pressure and Acceleration Sensor Failure Prevents Deployment (Recall 18V085000) and Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000) and Skid Control ECU False Overcurrent Reading Disables Electronic Parking Brake (Recall 22V661000) and Missing Body Spot-Welds at Front Shock Absorber Mounts Allow Strut Separation (Recall 22V238000) and DC-DC Converter Rectifying Module Short Circuit Creates Fire Risk on NX 450h+ PHEV (Recall 23V478000) and ABS Actuator Internal Damage Causes Loss of Stability During ABS Events (Recall 15V341000) and Low-Pressure Fuel Pump Failure Causing Engine Stall (Recall 25V028000). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Lexus NX problems?

Repair costs for known Lexus NX issues range from $0 to $2,600, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Airbag Pressure and Acceleration Sensor Failure Prevents Deployment (Recall 18V085000), typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What year Lexus NX is the most reliable?

Reliability varies across model years of the Lexus NX. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2015-2026 Lexus NX with 18 documented issues documented across 4,800+ owner reports.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 4,800+ owner reports, NHTSA recalls, TSBs, and automotive forums.

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The airbag pressure sensors and acceleration sensors used to detect a crash event can fail. When they do, the side and curtain shield airbags and/or the front airbags will not deploy in a collision that warrants them. The failure is silent in normal driving — nothing tells the owner that crash protection is gone. NHTSA campaign 18V085000 covers 2015-2016 NX 200t, NX Turbo, and NX 300h alongside 2016 Toyota Prius and Lexus RX 350 and RX 450h variants. The recall was expected to begin March 12, 2018, and Toyota's campaign numbers are JLA and J0F. The remedy is limited by sensor serial number, so the dealer inspects before replacing.

Common Symptoms

  • No warning symptoms — the defect is latent until a crash
  • SRS warning light only if an unrelated airbag fault is also present

How to Fix

Check the VIN with Lexus or NHTSA and have the dealer replace the sensors as necessary under recall 18V085000, free of charge. Because the remedy is keyed to sensor serial numbers, an inspection that finds your sensors out of the affected range is a legitimate outcome and not a brush-off. Do not treat an illuminated SRS light as the indicator for this recall — the defect can be present with no warning light at all, and conversely an SRS light on this car is more often a seat occupancy sensor or a connector under a seat. Never buy salvage airbag sensors as a workaround.

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Typical repair cost:$0 - $0

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An electrical connection inside the steering column's spiral cable assembly — the coiled ribbon that carries signals to the rotating steering wheel — may be insufficiently welded. The connection can separate in service, which deactivates the driver's frontal airbag and puts the vehicle out of compliance with FMVSS 208, Occupant Crash Protection. Critically, campaign 25V040000 targets vehicles that may have been incorrectly repaired under the earlier recall 23V-480, so a car whose records show that prior repair is not necessarily safe. Owner letters were mailed March 17, 2025; the Lexus campaign number is 25LA02.

Common Symptoms

  • SRS or airbag warning light illuminated
  • Horn does not work
  • Steering wheel audio or cruise controls stop responding
  • Warning light appears after steering wheel work or a prior recall repair

How to Fix

Do not assume the earlier 23V-480 repair covered this — the entire point of campaign 25V040000 is that some of those repairs were performed incorrectly. Check the VIN with Lexus or NHTSA and have the dealer inspect and replace the spiral cable assembly as necessary, free of charge. Unlike many latent airbag defects, this one usually announces itself: a separated spiral cable typically lights the SRS warning and often disables the horn and the steering wheel controls at the same time, since they share the same ribbon. Treat that combination of symptoms as this recall until proven otherwise, and do not let an independent shop clear the code without replacing the assembly.

Typical repair cost:$0 - $0

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On NX vehicles equipped with the Panoramic View Monitor system, a software error can make the rearview camera freeze on a stale image or display a blank screen when the vehicle is shifted into reverse. A frozen image is arguably worse than a blank one, because it shows the driver a plausible but out-of-date view of what is behind the vehicle. Either way the vehicle fails to comply with FMVSS 111, Rear Visibility. NHTSA campaign 25V744000 covers 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles with the PVM system; owner letters were mailed January 2, 2026, and the Lexus campaign number is 25LB06.

Common Symptoms

  • Rearview camera image frozen on a stale frame
  • Blank screen when shifting into reverse
  • Panoramic view display fails to initialize
  • Camera image returns after an ignition cycle then fails again

How to Fix

Have the dealer update the parking assist software under recall 25LB06 / NHTSA 25V744000, free of charge. Note that 2022-2025 NX350 and NX250 are also covered by the separate camera campaign 26V162000, which addresses a different failure with a different remedy — check both, because having had one does not satisfy the other. Until the update, glance at the camera image and confirm it is live before relying on it; a frozen frame is easy to miss. Do not rely on the parking sensors as a substitute, since they do not detect low objects or a child directly behind the vehicle.

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Call to confirm they service Lexus vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0

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The rearview camera image may fail to display when the vehicle is placed in reverse, leaving the driver without the rear view the vehicle is required to provide and putting the car out of compliance with FMVSS 111, Rear Visibility. This is a separate defect from the Panoramic View Monitor software fault covered by campaign 25V744000, and the remedy differs: here the dealer updates the rearview camera software or replaces the camera itself, depending on what the inspection finds. NHTSA campaign 26V162000 covers 2022-2025 NX350 and NX250 along with 2023-2026 RX350 and 2024-2026 TX350. Owner letters were mailed May 15, 2026.

Common Symptoms

  • No image when shifting into reverse
  • Black or blue screen in place of the camera view
  • Camera image intermittent between drive cycles
  • Display works but camera view never initializes

How to Fix

Have the dealer perform recall 26LB02 / NHTSA 26V162000, free of charge — software update or camera replacement as required. Many NX owners are eligible for both this campaign and 25V744000; ask the dealer to check for and perform both in one visit rather than assuming one covers the other. If the display remains dead after both campaigns, the next suspects are the camera harness at the tailgate hinge, where repeated flexing breaks conductors, and the 12V battery, since low system voltage drops the display unit out and mimics a camera fault.

Typical repair cost:$0 - $0

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A Skid Control ECU software defect on 2022 Lexus NX vehicles leaves the Vehicle Stability Control system switched off after an ignition cycle if the driver had previously disabled VSC. Normally VSC re-arms automatically at every restart precisely because drivers forget they turned it off. With this defect the car silently restarts with stability control still disabled, so the driver believes the electronic safety net is active when it is not. The risk is highest in exactly the conditions the NX is bought for - wet or snowy roads - because the failure is invisible until the vehicle actually loses traction. This campaign was filed the same day as the spot-weld recall (22V238000) but is a completely separate defect with a separate remedy, and it covers the NX 450h+ plug-in hybrid as well as the gasoline and conventional-hybrid variants.

Common Symptoms

  • VSC OFF indicator remains lit after restarting the vehicle
  • Stability control does not intervene during wheel slip
  • Traction control inactive on wet or snowy surfaces
  • No stability control warning chime or dashboard flashing during a slide

How to Fix

Free recall remedy under NHTSA campaign 22V239000. Dealers update the Skid Control ECU software at no cost; this is a reflash with no parts involved. Until the update is performed, avoid using the VSC OFF switch at all - and if you do use it, manually confirm after every restart that the VSC OFF indicator is extinguished before driving in low-traction conditions.

Typical repair cost:$0 - $0

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On 2022 Lexus NX 250 and NX 350 models, the Skid Control ECU inside the Brake Actuator Assembly can falsely detect an overcurrent condition at the Electronic Parking Brake actuator and drop into a failsafe mode. In that state the EPB will not engage. Because the AZ20 NX has no mechanical handbrake lever - the parking brake is entirely electronic - the driver loses the only parking brake the vehicle has, and a car left on a grade can roll away. This is a software/logic calibration fault in the brake ECU, not a worn caliper motor, so it can strike a low-mileage vehicle without warning. Note this campaign covers the gasoline-only NX 250 and NX 350; it is a distinct campaign from the hybrid-specific brake and stability actions on the same platform, so confirm the VIN rather than assuming it applies to an NX 350h or 450h+.

Common Symptoms

  • Electronic parking brake will not engage
  • Parking brake warning light or 'Parking Brake Malfunction' message on the display
  • Vehicle rolls when parked on an incline
  • EPB switch does nothing when pressed
  • Brake system warning lamp illuminated

How to Fix

Free recall remedy under NHTSA campaign 22V661000. Dealers reprogram the Skid Control ECU with corrected software at no cost - no hardware replacement is required in the recall remedy. Until the reflash is done, do not rely on the EPB: always leave the transmission in Park and use a wheel chock or turn the wheels into the curb when parking on any grade. If the EPB warning light or 'Parking Brake Malfunction' message is displayed, the system is already in failsafe and the brake will not hold.

Typical repair cost:$0 - $0

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High ConfidenceVerifiedReviewed Aug 2026

Approximately 3,000 first-model-year 2015 Lexus NX 200t vehicles built between December 18, 2014 and February 2, 2015 left the plant with an internal component of the ABS actuator damaged during assembly. The damaged actuator may not modulate brake pressure correctly. Under some driving conditions, when ABS actually activates, the malfunctioning actuator can cause a loss of vehicle stability rather than preventing one - the system fails exactly when it is being asked to work. This is a launch-period assembly defect confined to a narrow production window at the very start of AZ10 production; it does not apply to the later 2016-2021 NX 200t/NX 300 or to the NX 300h hybrid, which uses a different brake actuator architecture.

Common Symptoms

  • ABS warning light illuminated
  • VSC and traction control warning lights on
  • Loss of stability or pull to one side during hard braking
  • Abnormal ABS pedal pulsation or no pulsation during an ABS stop
  • Extended stopping distance on loose or wet surfaces

How to Fix

Free recall remedy under NHTSA campaign 15V341000. Dealers inspect the ABS actuator and replace it with a new unit where necessary, at no cost. The recall began July 21, 2015. Because this is a 2015 vehicle now on its second or third owner, many affected cars may still be unremedied - run the VIN at nhtsa.gov/recalls. Outside the recall scope, an ABS actuator on this platform is an expensive assembly, typically well into four figures with programming.

Typical repair cost:$0 - $1,800

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High ConfidenceVerifiedReviewed Aug 2026

The NX 450h+ plug-in hybrid uses a DC-DC converter to step the high-voltage traction pack down to the 12-volt system. A supplier damaged the electric current rectifying module inside that converter during production, and the damaged module can short circuit. When it does, current from the 12-volt battery keeps flowing through the shorted module and generates enough heat to damage components outside the converter housing and create a fire risk. Toyota's interim guidance was unusually specific and unusually serious: owners were told not to charge the vehicle when ambient temperature was at or expected to fall below 41F (5C), because cold-weather charging loads aggravated the fault. The campaign spans the RAV4 Prime and the NX 450h+ together (43,442 vehicles across both), with the NX share being a small fraction. This is strictly a PHEV issue - the NX 250, NX 350 and NX 350h do not have this converter and are not covered.

Common Symptoms

  • Burning or hot electrical smell from under the vehicle
  • Repeated 12-volt battery discharge or failure to start
  • Hybrid system malfunction warning
  • Charging aborts or fails in cold weather
  • Warning lights across the instrument cluster

How to Fix

Free recall remedy under NHTSA campaign 23V478000 (Lexus/Toyota campaign numbers 23LB01 and 23TB07). Dealers replace the entire DC-DC converter assembly at no cost. Owner notification letters went out December 29, 2023. Until the converter is replaced, follow the interim instruction and do not plug the vehicle in when the ambient temperature is below about 41F. Any burning smell, repeated 12-volt battery discharge, or hybrid system warning on an unremedied car should be treated as urgent - park outside, away from structures, and have the vehicle towed.

Typical repair cost:$0 - $0

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Second-generation NX owners across the NX 250, NX 350, NX 350h and NX 450h+ report the 12-volt battery going flat after the vehicle sits for a few days, sometimes on cars only months old. The pattern owners and dealer service writers describe is that the Lexus connected-services app repeatedly polls the vehicle, which wakes the DCM and downstream ECUs while the car is asleep, so the 12-volt battery never fully rests. On the AZ20 the consequence is worse than a normal no-start because the NX uses an electronic door release: with a dead 12-volt battery the car can lock occupants out or in until the mechanical override is used. A second, separate contributor is that the 12-volt battery is not charged in ACC/Aux mode on the hybrids - only in READY - so owners who sit listening to the audio system with the car on but not in READY drain the battery without realizing it. This is an owner-documented pattern with dealer acknowledgement, not an NHTSA recall; no US safety campaign covers it.

Common Symptoms

  • Dead 12-volt battery after the vehicle sits several days
  • No-start or slow crank with a fully functional hybrid traction battery
  • Doors will not open electronically with a flat 12-volt battery
  • Multiple warning lights on wake-up after a low-voltage event
  • Repeat battery replacement without resolving the drain

How to Fix

There is no recall remedy. Practical fixes reported by owners: fully close or force-quit the Lexus app rather than leaving it running in the background, which markedly reduces how often the car is polled; ask the dealer to check for updated DCM/telematics software and to perform a parasitic draw test with a clamp meter after the vehicle has completed its full sleep cycle (30-60 minutes minimum); and on hybrids, always use READY rather than ACC when sitting in the parked vehicle, since only READY lets the traction pack charge the 12-volt. For cars that sit more than a week, a quality battery maintainer is the reliable answer. If the battery is genuinely degraded, replacement runs roughly $250-$450 at a dealer. Learn the mechanical door override - pull the inside handle twice - before you need it.

Typical repair cost:$0 - $450

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Medium ConfidenceVerifiedReviewed Aug 2026
Community reported
3,000 owners

The first-generation NX infotainment system with the Remote Touch Interface touchpad suffers from significant lag and poor usability. The touchpad is difficult to control precisely while driving, and the system responds slowly to inputs. Menu navigation and destination entry are frustratingly cumbersome compared to touchscreen competitors.

Common Symptoms

  • Slow response to touchpad inputs
  • Cursor overshoots desired menu item
  • System freezes or reboots
  • Bluetooth connectivity drops
  • Navigation takes long to calculate routes

How to Fix

Update the navigation and multimedia software to the latest version at the dealer. The 2018+ models received improved software. If available, use Apple CarPlay or Android Auto (added in 2020 update) to bypass the native interface. Voice commands work more reliably than the touchpad for most functions.

Owner tips & cautions

  • TipThe 2020 software update that adds Apple CarPlay support is a game-changer for first-gen NX owners. The CarPlay interface is dramatically faster and more intuitive than the native system.

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Based on 3,000 owner reports

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Certain early-build 2022 Lexus NX vehicles (AZ20, all four powertrains) left the plant with spot-welds omitted between body panels in the front shock absorber mounting area. Toyota's filing states that with welds missing, the remaining welds and surrounding sheet metal can weaken and crack over time, and the front shock absorber can ultimately separate from its mounting point, causing an abrupt loss of vehicle control. Roughly 4,215 units were recalled and Lexus estimated only about 1% actually had the defect, but the failure mode is a structural one on a brand-new platform. Lexus also placed a sales hold on affected dealer inventory. This is an assembly-line escape on the very first AZ20 production run, not a wear item, so it will not appear as a gradual complaint pattern - it presents suddenly as a clunk or handling change from the front corner.

Common Symptoms

  • Clunking or knocking from the front suspension over bumps
  • Sudden change in steering feel or vehicle stability
  • Visible cracking of sheet metal around the front strut tower
  • Abnormal front tire wear
  • Loss of control in an extreme case where the shock separates

How to Fix

Free recall remedy under NHTSA campaign 22V238000 (Lexus campaign 22LA02). Dealers inspect the front shock absorber mounting area and either add the missing welds to the body panels or replace the body panel outright where welds have already failed, at no cost. There is no owner-side maintenance that substitutes for the inspection - the missing welds are internal to the structure. Owners of early-2022 NX vehicles should run the VIN at nhtsa.gov/recalls; if any front-end knock, clunk over bumps, or change in steering feel appears on an unremedied car, stop driving it and have it towed rather than driven to the dealer.

Typical repair cost:$0 - $0

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The low-pressure fuel pump inside the fuel tank can fail, cutting fuel supply and stalling the engine — potentially at speed and in traffic. This is the same Denso low-density impeller family of failures that ran across a very large number of Toyota and Lexus products, in which the impeller absorbs fuel, swells, and binds in the pump housing. NHTSA campaign 25V028000 covers 2019 Lexus NX300 alongside the 2018 Camry and 2019 RX350L. Owner notification letters were mailed March 12, 2025, and the campaign numbers are 25LA01 for Lexus and 25TA01 for Toyota. The remedy is replacement of the fuel pump assembly.

Common Symptoms

  • Engine stalls while driving
  • Long crank or no restart when hot
  • Hesitation, sputtering, or power loss under load
  • Whining or buzzing from the fuel tank
  • Check engine light with fuel system codes

How to Fix

Have the dealer replace the fuel pump assembly under recall 25LA01 / NHTSA 25V028000, free of charge, and confirm by VIN that it was actually performed on a used purchase. The failure gives warning before it strands you: a binding impeller drags first, so long hot cranking, hesitation or sputtering under load, rough running at highway speed, and a whine from the tank are the precursors. Do not pay a shop to replace an in-tank pump on an affected VIN — this is covered. If the vehicle has already stalled, say so, since the dealer will want to check for consequential damage.

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Call to confirm they service Lexus vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0

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High ConfidenceVerifiedReviewed Aug 2026

The drain tubes that carry water from the sunroof tray and the cowl down through the A-pillars block with debris, and once blocked the water backs up and enters the cabin at the driver's side kick panel. Owners describe finding the driver footwell carpet soaked, often after the leak has been running unnoticed for weeks behind the trim. The cost of ignoring it is disproportionate: carpet and underlay that stay wet grow mildew through the padding, and replacement quotes in the region of $2,600 have been reported once the contamination is established. The water also reaches connectors and modules low in the footwell, so electrical faults often accompany the leak.

Common Symptoms

  • Soaked driver's side footwell carpet
  • Musty or mildew smell in the cabin
  • Persistent window fogging that will not clear
  • Water stains at the A-pillar or kick panel
  • Intermittent electrical faults from footwell connectors

How to Fix

Do not wait for visible water. If the cabin smells musty or the windows fog persistently, press firmly into the driver and passenger footwell carpet with your hand — trapped water under the underlay is not obvious from the surface. Clear the sunroof drain openings at the four corners of the tray and the cowl drains with low-pressure compressed air or soft weed-trimmer line fed in gently; never use a stiff wire or drain snake, which perforates the tube inside the pillar and creates a permanent leak that is far harder to trace. Verify water poured into the tray exits behind each wheel. Once the drain is clear, pull the carpet and underlay out to dry rather than drying in place, and treat the area for mildew before it establishes. Clean the cowl of leaves each autumn as preventive maintenance.

Typical repair cost:$0 - $2,600

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The AZ20 NX introduced Lexus's e-Latch system, replacing the mechanical door handle with an electronic button that signals a motor in the latch assembly. Owners of 2022-2025 NX models report the exterior handle button becoming unresponsive, most commonly in freezing weather: water enters the handle assembly, freezes around the internal switch, and physically blocks it, so pressing the button does nothing and the door cannot be opened from outside. Failures also occur intermittently outside of cold weather from switch and wiring faults within the handle. The related occupant-egress concern is that on a vehicle with a flat 12-volt battery the electronic release is dead altogether, and the mechanical backup - pulling the interior handle a second time - is not obvious to most occupants or to a first responder. NHTSA has signaled it will look at rulemaking for electronic door handles and mandatory physical redundancy, but there is no US safety recall for the NX handle.

Common Symptoms

  • Exterior door handle button does nothing when pressed
  • Door will not unlatch from outside in freezing weather
  • Intermittent failure of one or more doors to open electronically
  • Occupants unable to exit when the 12-volt battery is dead
  • Door handle works again after the vehicle warms or thaws

How to Fix

Lexus Canada issued Limited Service Campaign LB3 to replace affected exterior door handle assemblies free of charge; US owners should ask their dealer whether an equivalent campaign or warranty repair applies to their VIN before paying. The repair is replacement of the exterior door handle assembly with an updated part, typically all four. Out of warranty, a single handle assembly plus labor commonly runs $400-$800 per door. Interim workarounds owners use: keep the handle seals free of ice, avoid a car wash immediately before a hard freeze, and use the key-in-door mechanical override on the driver's door. Every occupant should be shown the interior manual release - pull the inside door handle twice in succession - because that is the only escape path if the 12-volt system is down.

Typical repair cost:$0 - $800

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Community reported
1,800 owners

The second-generation NX with the eCVT hybrid and Direct Shift CVT exhibits a droning noise and rubber band sensation during moderate acceleration. The CVT holds the engine at high RPM while vehicle speed increases gradually, creating a disconnected feeling between throttle input and vehicle response that many owners find unpleasant.

Common Symptoms

  • Engine drones at constant high RPM during acceleration
  • Disconnected feeling between throttle and speed
  • Rubber band sensation when pressing accelerator
  • Noticeable engine noise at highway merging speeds

How to Fix

This is largely a design characteristic of the CVT, though software updates have improved the shift simulation logic. Visit the dealer for the latest ECU calibration. Using Sport mode provides more responsive behavior with simulated shift points that reduce the rubber band feeling.

Owner tips & cautions

  • TipUse Sport mode in situations where you want responsive acceleration — it adds simulated gear shifts that make the CVT feel much more like a traditional automatic and largely eliminates the rubber band effect.

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Based on 1,800 owner reports

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Community Reported
Medium Confidence1,800 owner reportsLast reported by owners Mar 2026Reviewed Mar 2026

NX 350 owners report a pronounced clunk or harsh driveline engagement immediately after shifting out of Park into Drive or Reverse on the 8-speed automatic paired with the T24A-FTS 2.4 turbo. Some owners also describe having to press the brake pedal unusually hard before the shifter will move out of Park. Lexus addressed the harsh engagement with technical service bulletin L-SB-0040-23, whose remedy is recalibrated software for both the engine control and transmission control modules - confirming this is a launch-period calibration problem in the new TNGA-K powertrain, not mechanical damage. It is worth separating this from the mechanical clunking some NX 350 owners describe from the brake system, which is a different complaint with a different cause. This applies to the gasoline turbo NX 350 with the geared 8-speed automatic; it does not apply to the NX 350h or NX 450h+, which use an eCVT and have no torque converter shift to be harsh.

Common Symptoms

  • Loud clunk immediately after shifting out of Park into Drive or Reverse
  • Harsh or jolting engagement between Drive and Reverse
  • Shifter requires unusually firm brake pedal pressure to leave Park
  • Driveline shock felt through the floor at low speed engagement

How to Fix

The fix is a dealer-performed software update to the engine and transmission control modules per TSB L-SB-0040-23. Because it is an emissions-related control module reflash it falls under the Federal Emission Warranty at 8 years / 80,000 miles, so it is generally performed at no cost well past the basic warranty. Reference the TSB number directly when booking the appointment - the complaint is easy for a service advisor to dismiss as normal on a first visit. If the harshness persists after the reflash, have the transmission fluid level and condition verified before authorizing any mechanical teardown.

Typical repair cost:$0 - $250

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Community Reported
Low ConfidenceVerifiedReviewed Aug 2026

The mechanical water pump on the 8AR-FTS 2.0L turbo develops a coolant leak from its shaft seal and weep hole. The early signs are a slow, unexplained drop in the coolant reservoir and a crusty pink or orange residue below the pump on the front of the engine. What makes this more than a routine water pump job on the NX is access: the turbocharger inlet tube runs directly over the pump and must come off first, and its flange nuts are frequently seized after years of heat cycling, which is where an otherwise straightforward repair turns into a broken-stud job. Owners who let the leak run long enough to lose meaningful coolant risk overheating a turbocharged engine, which is considerably less forgiving than a naturally aspirated one.

Common Symptoms

  • Gradual coolant loss with no puddle under the car
  • Pink or orange crusty residue on the front of the engine
  • Coolant smell after driving
  • Temperature gauge creeping up under load
  • Whining or grinding from the water pump bearing
  • Low coolant warning message

How to Fix

Check the coolant reservoir monthly on this engine rather than waiting for a warning, and investigate any residue on the front of the block. Pressure-test the cooling system to confirm the pump rather than assuming, since the thermostat housing and the turbo coolant lines leak in the same area. When replacing, plan for the turbo inlet tube removal up front: soak the flange nuts with penetrant well before the job and have replacement studs and nuts on hand, because discovering a seized fastener mid-repair with the cooling system open is how this turns into a multi-day car. Replace the thermostat and the coolant while you are in there, refill with Toyota Super Long Life Coolant rather than a universal product, and bleed the system properly — an air pocket on this engine produces intermittent overheating that gets misdiagnosed as a head gasket.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • 16100-39595 genuine Lexus engine water-pump assembly
    OEM16100-39595

    Replace a leak- and inspection-confirmed mechanical engine water pump Fitment/availability: Live Add to Cart page for OEM 16100-39595; the NX300 water-pump catalog explicitly assigns it to the 8AR-FTS AGZ1# branch, including the audited …

    LexusPartsNow
  • 16271-36040 genuine Lexus water-pump gasket
    OEM16271-36040

    Renew the disturbed engine-water-pump gasket Fitment/availability: Live Add to Cart page for OEM 16271-36040; the NX300 water-pump catalog explicitly assigns this gasket to the 8AR-FTS AGZ1# branch. Confirm VIN.

    LexusPartsNow
  • 00272-SLLC2 genuine Toyota 50/50 pre-diluted Super Long Life Coolant, one gallon
    OEM00272-SLLC2

    Refill the repaired engine-cooling circuit with the specified coolant Fitment/availability: Live Add to Cart page identifies genuine 50/50 pre-diluted Toyota SLLC part 00272-SLLC2 and states Lexus compatibility subject to application con…

    Frontier Toyota

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$450 - $1,500

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Community Reported
Medium ConfidenceVerifiedReviewed Aug 2026

The 8AR-FTS 2.0 turbo in the NX 200t and NX 300 is a direct-injected engine, and Lexus direct-injection engines have a long-standing record of fouling intake valves with carbon because fuel never washes across the back of the valve. Lexus partially mitigated this on the 8AR-FTS with D-4S dual injection - a secondary set of port injectors that does spray the intake valves - which is why this engine is markedly better than a direct-injection-only design and why deposits show up later rather than early. It is not eliminated, however: NX owners posting valve inspections past roughly 60,000 miles document meaningful carbon accumulation on the intake valves, and the symptom set is the classic one - rough cold idle, misfires, hesitation and a check engine light. Buyers of higher-mileage AZ10 NX 200t/300 cars should treat this as an inspection item, not an assumption of failure. This is specific to the 8AR-FTS; the NX 300h hybrid's 2AR-FXE and the second-generation engines are not the same case.

Common Symptoms

  • Rough or unstable cold idle
  • Misfire and check engine light
  • Hesitation or stumble under light throttle
  • Reduced fuel economy over time
  • Slight loss of power and rough running on startup

How to Fix

Diagnosis is a borescope inspection through the intake ports or removal of the intake manifold to view the valves directly - do not chemically treat blind. The definitive fix is walnut shell media blasting of the intake valves with the manifold off, typically $500-$1,000 depending on shop rates. Chemical induction cleaning services are far cheaper but only slow accumulation; they do not remove established hard deposits. Prevention that actually helps on this engine: run full synthetic oil and shorten the oil change interval, since blow-by oil vapor routed through the PCV is the deposit source, and consider an oil catch can. If the check engine light is on, expect misfire codes on the affected cylinders.

Typical repair cost:$300 - $1,000

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Community Reported
Low ConfidenceVerifiedReviewed Aug 2026
Campaign #24V91100005/12/2024

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #25V74400030/10/2025

BACK OVER PREVENTION:SOFTWARE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #26V16200018/03/2026

+ 1 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

get a full repair guide

What is the 2015-2016 Lexus NX Airbag Pressure and Acceleration Sensor Failure Prevents Deployment (Recall 18V085000)?

The airbag pressure sensors and acceleration sensors used to detect a crash event can fail. When they do, the side and curtain shield airbags and/or the front airbags will not deploy in a collision that warrants them. The failure is silent in normal driving — nothing tells the ow… Repairs typically run $0-$0. Severity: high.

What is the 2023-2024 Lexus NX Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000)?

An electrical connection inside the steering column's spiral cable assembly — the coiled ribbon that carries signals to the rotating steering wheel — may be insufficiently welded. The connection can separate in service, which deactivates the driver's frontal airbag and puts the v… Repairs typically run $0-$0. Severity: high.

What is the 2022 Lexus NX Skid Control ECU False Overcurrent Reading Disables Electronic Parking Brake (Recall 22V661000)?

On 2022 Lexus NX 250 and NX 350 models, the Skid Control ECU inside the Brake Actuator Assembly can falsely detect an overcurrent condition at the Electronic Parking Brake actuator and drop into a failsafe mode. In that state the EPB will not engage. Because the AZ20 NX has no me… Repairs typically run $0-$0. Severity: high.

What is the 2022 Lexus NX Missing Body Spot-Welds at Front Shock Absorber Mounts Allow Strut Separation (Recall 22V238000)?

Certain early-build 2022 Lexus NX vehicles (AZ20, all four powertrains) left the plant with spot-welds omitted between body panels in the front shock absorber mounting area. Toyota's filing states that with welds missing, the remaining welds and surrounding sheet metal can weaken… Repairs typically run $0-$0. Severity: high.

What is the 2022 Lexus NX DC-DC Converter Rectifying Module Short Circuit Creates Fire Risk on NX 450h+ PHEV (Recall 23V478000)?

The NX 450h+ plug-in hybrid uses a DC-DC converter to step the high-voltage traction pack down to the 12-volt system. A supplier damaged the electric current rectifying module inside that converter during production, and the damaged module can short circuit. When it does, current… Repairs typically run $0-$0. Severity: high.

What is the 2015 Lexus NX ABS Actuator Internal Damage Causes Loss of Stability During ABS Events (Recall 15V341000)?

Approximately 3,000 first-model-year 2015 Lexus NX 200t vehicles built between December 18, 2014 and February 2, 2015 left the plant with an internal component of the ABS actuator damaged during assembly. The damaged actuator may not modulate brake pressure correctly. Under some… Repairs typically run $0-$1,800. Severity: high.

What is the 2019 Lexus NX Low-Pressure Fuel Pump Failure Causing Engine Stall (Recall 25V028000)?

The low-pressure fuel pump inside the fuel tank can fail, cutting fuel supply and stalling the engine — potentially at speed and in traffic. This is the same Denso low-density impeller family of failures that ran across a very large number of Toyota and Lexus products, in which t… Repairs typically run $0-$0. Severity: high.

What is the 2015-2021 Lexus NX Blocked A-Pillar and Sunroof Drain Tubes Causing Cabin Water Leak?

The drain tubes that carry water from the sunroof tray and the cowl down through the A-pillars block with debris, and once blocked the water backs up and enters the cabin at the driver's side kick panel. Owners describe finding the driver footwell carpet soaked, often after the l… Repairs typically run $0-$2,600. Severity: medium.

What is the 2022-2026 Lexus NX Panoramic View Monitor Rearview Camera Freezes or Goes Blank (Recall 25V744000)?

On NX vehicles equipped with the Panoramic View Monitor system, a software error can make the rearview camera freeze on a stale image or display a blank screen when the vehicle is shifted into reverse. A frozen image is arguably worse than a blank one, because it shows the driver… Repairs typically run $0-$0. Severity: medium.

What is the 2022-2025 Lexus NX Rearview Camera Image Fails to Display in Reverse (Recall 26V162000)?

The rearview camera image may fail to display when the vehicle is placed in reverse, leaving the driver without the rear view the vehicle is required to provide and putting the car out of compliance with FMVSS 111, Rear Visibility. This is a separate defect from the Panoramic Vie… Repairs typically run $0-$0. Severity: medium.

What is the 2015-2021 Lexus NX Water Pump Leak on 8AR-FTS Turbo Engine?

The mechanical water pump on the 8AR-FTS 2.0L turbo develops a coolant leak from its shaft seal and weep hole. The early signs are a slow, unexplained drop in the coolant reservoir and a crusty pink or orange residue below the pump on the front of the engine. What makes this more… Repairs typically run $450-$1,500. Severity: medium.

What is the 2022 Lexus NX Vehicle Stability Control Fails to Re-Enable After Restart Following Driver Deactivation (Recall 22V239000)?

A Skid Control ECU software defect on 2022 Lexus NX vehicles leaves the Vehicle Stability Control system switched off after an ignition cycle if the driver had previously disabled VSC. Normally VSC re-arms automatically at every restart precisely because drivers forget they turne… Repairs typically run $0-$0. Severity: medium.

What is the 2022-2025 Lexus NX E-Latch Electronic Door Handle Switch Failure Prevents Doors Opening from Outside?

The AZ20 NX introduced Lexus's e-Latch system, replacing the mechanical door handle with an electronic button that signals a motor in the latch assembly. Owners of 2022-2025 NX models report the exterior handle button becoming unresponsive, most commonly in freezing weather: wate… Repairs typically run $0-$800. Severity: medium.

What is the 2022-2025 Lexus NX 12-Volt Battery Parasitic Drain from Connected-Services Telematics Wake-Ups (AZ20)?

Second-generation NX owners across the NX 250, NX 350, NX 350h and NX 450h+ report the 12-volt battery going flat after the vehicle sits for a few days, sometimes on cars only months old. The pattern owners and dealer service writers describe is that the Lexus connected-services… Repairs typically run $0-$450. Severity: medium.

What is the 2015-2021 Lexus NX Infotainment System Lag and Touchpad Issues?

The first-generation NX infotainment system with the Remote Touch Interface touchpad suffers from significant lag and poor usability. The touchpad is difficult to control precisely while driving, and the system responds slowly to inputs. Menu navigation and destination entry are… Severity: low.

What is the 2022-2025 Lexus NX CVT Drone and Rubber Band Effect?

The second-generation NX with the eCVT hybrid and Direct Shift CVT exhibits a droning noise and rubber band sensation during moderate acceleration. The CVT holds the engine at high RPM while vehicle speed increases gradually, creating a disconnected feeling between throttle input… Severity: low.

What is the 2015-2021 Lexus NX Intake Valve Carbon Deposits on the 8AR-FTS Turbo Beyond 60,000 Miles?

The 8AR-FTS 2.0 turbo in the NX 200t and NX 300 is a direct-injected engine, and Lexus direct-injection engines have a long-standing record of fouling intake valves with carbon because fuel never washes across the back of the valve. Lexus partially mitigated this on the 8AR-FTS w… Repairs typically run $300-$1,000. Severity: low.

What is the 2022-2023 Lexus NX Harsh Engagement and Clunk Shifting Out of Park on the 8-Speed Automatic (TSB L-SB-0040-23)?

NX 350 owners report a pronounced clunk or harsh driveline engagement immediately after shifting out of Park into Drive or Reverse on the 8-speed automatic paired with the T24A-FTS 2.4 turbo. Some owners also describe having to press the brake pedal unusually hard before the shif… Repairs typically run $0-$250. Severity: low.