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Lexus · Known Issues

2024 Lexus NX Problems: 6 Known Issues

2024 model year · 1,800+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 1,800+ owner reports, the 2024 Lexus NX has 6 documented known issues, with 1 rated critical. The most serious is Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000) ($0-$0 repair). The most commonly reported issue is CVT Drone and Rubber Band Effect with 1,800 owner reports. DIY maintenance guides at au7o.io.

In This Article

  • NX Safety/Recalls3
  • NX Body/Panels1
  • NX Electrical1
  • NX Transmission1
  • Recalls6
  • FAQ
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In This Article

  • Safety/Recalls3
  • Body/Panels1
  • Electrical1
  • Transmission1
  • Recalls6
  • FAQ

All 6 Known Issues

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On the 2023-2024 Lexus NX, an electrical connection inside the steering column's spiral cable assembly — the coiled ribbon that carries signals to the rotating steering wheel — may be insufficiently welded. The connection can separate in service, which deactivates the driver's frontal airbag and puts the vehicle out of compliance with FMVSS 208, Occupant Crash Protection. Critically, campaign 25V040000 targets vehicles that may have been incorrectly repaired under the earlier recall 23V-480, so a car whose records show that prior repair is not necessarily safe. Owner letters were mailed March 17, 2025; the Lexus campaign number is 25LA02.

This issue also affects: Lexus LX, Toyota Corolla, Toyota Tacoma

Common Symptoms

  • SRS or airbag warning light illuminated
  • Horn does not work
  • Steering wheel audio or cruise controls stop responding
  • Warning light appears after steering wheel work or a prior recall repair

How to Fix

Do not assume the earlier 23V-480 repair covered this — the entire point of campaign 25V040000 is that some of those repairs were performed incorrectly. Check the VIN with Lexus or NHTSA and have the dealer inspect and replace the spiral cable assembly as necessary, free of charge. Unlike many latent airbag defects, this one usually announces itself: a separated spiral cable typically lights the SRS warning and often disables the horn and the steering wheel controls at the same time, since they share the same ribbon. Treat that combination of symptoms as this recall until proven otherwise, and do not let an independent shop clear the code without replacing the assembly.

Typical repair cost:$0 - $0

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

On the 2022-2026 Lexus NX, on NX vehicles equipped with the Panoramic View Monitor system, a software error can make the rearview camera freeze on a stale image or display a blank screen when the vehicle is shifted into reverse. A frozen image is arguably worse than a blank one, because it shows the driver a plausible but out-of-date view of what is behind the vehicle. Either way the vehicle fails to comply with FMVSS 111, Rear Visibility. NHTSA campaign 25V744000 covers 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles with the PVM system; owner letters were mailed January 2, 2026, and the Lexus campaign number is 25LB06.

Common Symptoms

  • Rearview camera image frozen on a stale frame
  • Blank screen when shifting into reverse
  • Panoramic view display fails to initialize
  • Camera image returns after an ignition cycle then fails again

How to Fix

Have the dealer update the parking assist software under recall 25LB06 / NHTSA 25V744000, free of charge. Note that 2022-2025 NX350 and NX250 are also covered by the separate camera campaign 26V162000, which addresses a different failure with a different remedy — check both, because having had one does not satisfy the other. Until the update, glance at the camera image and confirm it is live before relying on it; a frozen frame is easy to miss. Do not rely on the parking sensors as a substitute, since they do not detect low objects or a child directly behind the vehicle.

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Typical repair cost:$0 - $0

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

On the 2022-2025 Lexus NX, the rearview camera image may fail to display when the vehicle is placed in reverse, leaving the driver without the rear view the vehicle is required to provide and putting the car out of compliance with FMVSS 111, Rear Visibility. This is a separate defect from the Panoramic View Monitor software fault covered by campaign 25V744000, and the remedy differs: here the dealer updates the rearview camera software or replaces the camera itself, depending on what the inspection finds. NHTSA campaign 26V162000 covers 2022-2025 NX350 and NX250 along with 2023-2026 RX350 and 2024-2026 TX350. Owner letters were mailed May 15, 2026.

Common Symptoms

  • No image when shifting into reverse
  • Black or blue screen in place of the camera view
  • Camera image intermittent between drive cycles
  • Display works but camera view never initializes

How to Fix

Have the dealer perform recall 26LB02 / NHTSA 26V162000, free of charge — software update or camera replacement as required. Many NX owners are eligible for both this campaign and 25V744000; ask the dealer to check for and perform both in one visit rather than assuming one covers the other. If the display remains dead after both campaigns, the next suspects are the camera harness at the tailgate hinge, where repeated flexing breaks conductors, and the 12V battery, since low system voltage drops the display unit out and mimics a camera fault.

Typical repair cost:$0 - $0

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

On the 2022-2025 Lexus NX, the AZ20 NX introduced Lexus's e-Latch system, replacing the mechanical door handle with an electronic button that signals a motor in the latch assembly. Owners of 2022-2025 NX models report the exterior handle button becoming unresponsive, most commonly in freezing weather: water enters the handle assembly, freezes around the internal switch, and physically blocks it, so pressing the button does nothing and the door cannot be opened from outside. Failures also occur intermittently outside of cold weather from switch and wiring faults within the handle. The related occupant-egress concern is that on a vehicle with a flat 12-volt battery the electronic release is dead altogether, and the mechanical backup - pulling the interior handle a second time - is not obvious to most occupants or to a first responder. NHTSA has signaled it will look at rulemaking for electronic door handles and mandatory physical redundancy, but there is no US safety recall for the NX handle.

Common Symptoms

  • Exterior door handle button does nothing when pressed
  • Door will not unlatch from outside in freezing weather
  • Intermittent failure of one or more doors to open electronically
  • Occupants unable to exit when the 12-volt battery is dead
  • Door handle works again after the vehicle warms or thaws

How to Fix

Lexus Canada issued Limited Service Campaign LB3 to replace affected exterior door handle assemblies free of charge; US owners should ask their dealer whether an equivalent campaign or warranty repair applies to their VIN before paying. The repair is replacement of the exterior door handle assembly with an updated part, typically all four. Out of warranty, a single handle assembly plus labor commonly runs $400-$800 per door. Interim workarounds owners use: keep the handle seals free of ice, avoid a car wash immediately before a hard freeze, and use the key-in-door mechanical override on the driver's door. Every occupant should be shown the interior manual release - pull the inside door handle twice in succession - because that is the only escape path if the 12-volt system is down.

Typical repair cost:$0 - $800

Research This Issue

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

On the 2022-2025 Lexus NX, second-generation NX owners across the NX 250, NX 350, NX 350h and NX 450h+ report the 12-volt battery going flat after the vehicle sits for a few days, sometimes on cars only months old. The pattern owners and dealer service writers describe is that the Lexus connected-services app repeatedly polls the vehicle, which wakes the DCM and downstream ECUs while the car is asleep, so the 12-volt battery never fully rests. On the AZ20 the consequence is worse than a normal no-start because the NX uses an electronic door release: with a dead 12-volt battery the car can lock occupants out or in until the mechanical override is used. A second, separate contributor is that the 12-volt battery is not charged in ACC/Aux mode on the hybrids - only in READY - so owners who sit listening to the audio system with the car on but not in READY drain the battery without realizing it. This is an owner-documented pattern with dealer acknowledgement, not an NHTSA recall; no US safety campaign covers it.

Common Symptoms

  • Dead 12-volt battery after the vehicle sits several days
  • No-start or slow crank with a fully functional hybrid traction battery
  • Doors will not open electronically with a flat 12-volt battery
  • Multiple warning lights on wake-up after a low-voltage event
  • Repeat battery replacement without resolving the drain

How to Fix

There is no recall remedy. Practical fixes reported by owners: fully close or force-quit the Lexus app rather than leaving it running in the background, which markedly reduces how often the car is polled; ask the dealer to check for updated DCM/telematics software and to perform a parasitic draw test with a clamp meter after the vehicle has completed its full sleep cycle (30-60 minutes minimum); and on hybrids, always use READY rather than ACC when sitting in the parked vehicle, since only READY lets the traction pack charge the 12-volt. For cars that sit more than a week, a quality battery maintainer is the reliable answer. If the battery is genuinely degraded, replacement runs roughly $250-$450 at a dealer. Learn the mechanical door override - pull the inside handle twice - before you need it.

Typical repair cost:$0 - $450

Research This Issue

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Community Reported
Medium ConfidenceVerifiedReviewed Aug 2026
Community reported
1,800 owners

On the 2022-2025 Lexus NX, the second-generation NX with the eCVT hybrid and Direct Shift CVT exhibits a droning noise and rubber band sensation during moderate acceleration. The CVT holds the engine at high RPM while vehicle speed increases gradually, creating a disconnected feeling between throttle input and vehicle response that many owners find unpleasant.

This issue also affects: Lexus ES, Lexus UX

Common Symptoms

  • Engine drones at constant high RPM during acceleration
  • Disconnected feeling between throttle and speed
  • Rubber band sensation when pressing accelerator
  • Noticeable engine noise at highway merging speeds

How to Fix

This is largely a design characteristic of the CVT, though software updates have improved the shift simulation logic. Visit the dealer for the latest ECU calibration. Using Sport mode provides more responsive behavior with simulated shift points that reduce the rubber band feeling.

Owner tips & cautions

  • TipUse Sport mode in situations where you want responsive acceleration — it adds simulated gear shifts that make the CVT feel much more like a traditional automatic and largely eliminates the rubber band effect.

Research This Issue

Based on 1,800 owner reports

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Community Reported
Medium Confidence1,800 owner reportsLast reported by owners Mar 2026Reviewed Mar 2026
NHTSA Recalls6 recalls

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Campaign #24V48200027/06/2024

SEAT BELTS:REAR/OTHER:WEBBING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Campaign #25V05900006/02/2025

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.

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Other Lexus Models

Lexus ES16Lexus GS15Lexus RX14Lexus UX13Lexus IS12Lexus LX8

Frequently Asked Questions

What are the most common Lexus NX problems?

According to Au7o's analysis of 1,800+ owner reports, the 2024 Lexus NX has 6 documented issues. The most frequently reported are: Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000), Panoramic View Monitor Rearview Camera Freezes or Goes Blank (Recall 25V744000), Rearview Camera Image Fails to Display in Reverse (Recall 26V162000). Of these, 1 is rated critical and should be addressed promptly.

Is the Lexus NX reliable?

The 2024 Lexus NX has 6 known issues documented across 1,800+ owner reports. 1 issue is rated critical: Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Lexus NX problems?

Repair costs for known Lexus NX issues range from $0 to $800, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000), typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2023-2024 Lexus NX Steering Column Spiral Cable Weld Failure Deactivates Driver Airbag (Recall 25V040000)?

An electrical connection inside the steering column's spiral cable assembly — the coiled ribbon that carries signals to the rotating steering wheel — may be insufficiently welded. The connection can separate in service, which deactivates the driver's frontal airbag and puts the v… Repairs typically run $0-$0. Severity: high.

What is the 2022-2026 Lexus NX Panoramic View Monitor Rearview Camera Freezes or Goes Blank (Recall 25V744000)?

On NX vehicles equipped with the Panoramic View Monitor system, a software error can make the rearview camera freeze on a stale image or display a blank screen when the vehicle is shifted into reverse. A frozen image is arguably worse than a blank one, because it shows the driver… Repairs typically run $0-$0. Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 1,800+ owner reports, NHTSA recalls, TSBs, and automotive forums.

Campaign #24V91100005/12/2024

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #25V74400030/10/2025

BACK OVER PREVENTION:SOFTWARE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #26V16200018/03/2026

+ 1 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

What is the 2022-2025 Lexus NX Rearview Camera Image Fails to Display in Reverse (Recall 26V162000)?

The rearview camera image may fail to display when the vehicle is placed in reverse, leaving the driver without the rear view the vehicle is required to provide and putting the car out of compliance with FMVSS 111, Rear Visibility. This is a separate defect from the Panoramic Vie… Repairs typically run $0-$0. Severity: medium.

What is the 2022-2025 Lexus NX E-Latch Electronic Door Handle Switch Failure Prevents Doors Opening from Outside?

The AZ20 NX introduced Lexus's e-Latch system, replacing the mechanical door handle with an electronic button that signals a motor in the latch assembly. Owners of 2022-2025 NX models report the exterior handle button becoming unresponsive, most commonly in freezing weather: wate… Repairs typically run $0-$800. Severity: medium.

What is the 2022-2025 Lexus NX 12-Volt Battery Parasitic Drain from Connected-Services Telematics Wake-Ups (AZ20)?

Second-generation NX owners across the NX 250, NX 350, NX 350h and NX 450h+ report the 12-volt battery going flat after the vehicle sits for a few days, sometimes on cars only months old. The pattern owners and dealer service writers describe is that the Lexus connected-services… Repairs typically run $0-$450. Severity: medium.

What is the 2022-2025 Lexus NX CVT Drone and Rubber Band Effect?

The second-generation NX with the eCVT hybrid and Direct Shift CVT exhibits a droning noise and rubber band sensation during moderate acceleration. The CVT holds the engine at high RPM while vehicle speed increases gradually, creating a disconnected feeling between throttle input… Severity: low.