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Lexus · Known Issues

2023 Lexus LS Problems: 2 Known Issues

2023 model year · 3,500+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 3,500+ owner reports, the 2023 Lexus LS has 2 documented known issues. None of the listed issues is rated critical; this is not a complete reliability assessment. The most commonly reported issue is Infotainment System Lag and Touchpad Frustration with 3,500 owner reports. DIY maintenance guides at au7o.io.

In This Article

  • LS Safety/Recalls1
  • LS Electrical1
  • Recalls4
  • FAQ
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In This Article

  • Safety/Recalls1
  • Electrical1
  • Recalls4
  • FAQ

All 2 Known Issues

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ALL YEARS202520242023202220212020201920182017201620152014201320122011201020092008200720042001

On the 2023-2025 Lexus LS, the 2023-2025 Lexus LS is among the vehicles named in NHTSA recall 25V744000 when equipped with the Panoramic View Monitor system. Toyota describes a software error that can freeze the rearview camera image or leave the display blank when the LS is shifted into reverse, so the flagship sedan fails to comply with FMVSS 111, "Rear Visibility." Toyota's stated consequence is straightforward: a rearview camera that does not display an image reduces what the driver can see behind the car and increases the risk of a crash. NHTSA lists 1,024,407 units for the campaign overall, spanning multiple Toyota, Lexus, and Subaru models.

Common Symptoms

  • Frozen rearview camera image while in reverse
  • Blank display when reverse is engaged
  • Panoramic View Monitor shows no rear view

How to Fix

Take the LS to a Lexus dealer for a free update of the parking assist software, which is the entire remedy for this campaign (Toyota numbers 25TB13 and 25LB06). Owner letters were mailed January 2, 2026. If yours did not arrive, run the VIN at nhtsa.gov/recalls or phone Toyota customer service at 1-800-331-4331.

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026
Community reported
3,500 owners

On the 2018-2025 Lexus LS, the LS500 infotainment system suffers from significant input lag and an unintuitive touchpad controller that makes basic navigation tasks difficult while driving. The Remote Touch Interface trackpad requires excessive concentration to use accurately, and the system frequently freezes or responds slowly to inputs. This has been a consistent complaint since launch.

This issue also affects: Lexus LC, Lexus NX, Lexus UX

Common Symptoms

  • Multi-second delay between input and screen response
  • Touchpad overshoots or misselects menu items
  • System freezes requiring vehicle restart
  • Navigation destination entry takes excessive time
  • Bluetooth audio connection drops intermittently

How to Fix

Update to the latest infotainment software at the dealer, which improves responsiveness somewhat. Lexus has released multiple software updates since 2018. The 2022+ models received a touchscreen that partially addresses the issue. For older models, using voice commands or Apple CarPlay/Android Auto bypasses the native interface.

Owner tips & cautions

  • TipUse voice commands for navigation and phone calls — it is significantly faster and safer than trying to use the touchpad while driving. Say "Hey Lexus" to activate.

Research This Issue

Based on 3,500 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence3,500 owner reportsLast reported by owners Mar 2026Reviewed Mar 2026
NHTSA Recalls4 recalls

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign #24V12400021/02/2024

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #25V74400030/10/2025

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

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Other Lexus Models

Lexus NX18Lexus ES16Lexus GS15Lexus RX14Lexus UX13Lexus IS12

Frequently Asked Questions

What are the most common Lexus LS problems?

According to Au7o's analysis of 3,500+ owner reports, the 2023 Lexus LS has 2 documented issues. The most frequently reported are: Reverse Camera Freezes or Blanks Out Due to Parking Assist Software (Recall 25V744000), Infotainment System Lag and Touchpad Frustration. None are rated critical, but regular maintenance is recommended.

Is the Lexus LS reliable?

The 2023 Lexus LS has 2 known issues documented across 3,500+ owner reports. None of the matching records is rated critical; this is not a complete reliability assessment. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

What is the 2023-2025 Lexus LS Reverse Camera Freezes or Blanks Out Due to Parking Assist Software (Recall 25V744000)?

The 2023-2025 Lexus LS is among the vehicles named in NHTSA recall 25V744000 when equipped with the Panoramic View Monitor system. Toyota describes a software error that can freeze the rearview camera image or leave the display blank when the LS is shifted into reverse, so the fl… Severity: medium.

What is the 2018-2025 Lexus LS Infotainment System Lag and Touchpad Frustration?

The LS500 infotainment system suffers from significant input lag and an unintuitive touchpad controller that makes basic navigation tasks difficult while driving. The Remote Touch Interface trackpad requires excessive concentration to use accurately, and the system frequently fre… Severity: low.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 3,500+ owner reports, NHTSA recalls, TSBs, and automotive forums.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Campaign #25V59500011/09/2025

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign #24V27500017/04/2024

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.