Au7o mascotAu7o
Known IssuesTest Hub demo
  1. Au7o
  2. /
  3. Known Issues
  4. /
  5. Mercedes-Benz
  6. /
  7. Metris
Mercedes-Benz · Known Issues

2016 Mercedes-Benz Metris Problems: 2 Known Issues

2016 model year · 1,380+ owner reports · Updated September 2026

Share:@au7o.io

2016 · All trims · All engines

Choose the year and equipment for your written issues and visual request.

No email neededHow interest is saved

Interest applies to the selected vehicle and configuration; it is not a reservation. Voting stores a first-party identifier for up to 180 days to prevent repeat votes. No account or email is needed. Clearing cookies or using another device may count separately. Privacy

Visual coming soon

Your interest helps us choose what to build next.

Visual Known Issues · Coming soon

$4.99/month plus taxes at launch · No payment today

Preview the XT6 example
Known IssuesMotorcycle IssuesDTC LookupDrivePricingAboutTermsPrivacyCookiesConsentData rightsCopyrightFeedback
Share:@au7o.io

Vehicle data and repair guidance on this site are compiled with AI assistance and may contain errors. Always verify with your service manual or a qualified mechanic.

Data protection representation

DataRep representative in the United KingdomDataRep representative in the European Union
Au7o · 2026
Built for DIY mechanics. Privacy-first.
Explore free Hub demo
Issue summary

According to Au7o's analysis of 1,380+ owner reports, the 2016 Mercedes-Benz Metris has 2 documented known issues. None of the listed issues is rated critical; this is not a complete reliability assessment. The most commonly reported issue is Power Sliding Door Cable Failure with 820 owner reports. Across all issues with published estimates, repair costs range from $300 to $3,000. DIY maintenance guides at au7o.io.

In This Article

  • Metris Body/Panels1
  • Metris Transmission1
  • Recalls18
  • FAQ
Get Started
Back to top

In This Article

  • Body/Panels1
  • Transmission1
  • Recalls18
  • FAQ

All 2 Known Issues

Filter:
ALL YEARS20232022202120202019201820172016
Community reported
820 owners

On the 2016-2023 Mercedes-Benz Metris 2.0L Turbo I4, the power sliding door cable on the Metris is prone to fraying and snapping, leaving the door stuck open or closed. This is a common fleet complaint and typically occurs between 40,000-80,000 miles due to repeated cycling and poor cable routing.

This issue also affects: Jeep Wrangler

Common Symptoms

  • Sliding door stops mid-travel
  • Grinding noise when operating door
  • Door stuck open or closed
  • Warning message on dash for sliding door malfunction

How to Fix

Replace the sliding door cable assembly. Use updated Mercedes part to reduce recurrence. Lubricate the cable tracks every 10,000 miles with dry silicone spray to extend cable life.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Mercedes Metris right opening motor/door-drive assembly 447760330064
    OEMMercedes-Benz 447760330064

    Confirmed failure of the right-side power sliding-door opening drive/cable assembly Fitment/availability: The inspected official Mercedes U.S.

    Mercedes-Benz USA Parts
  • Genuine Mercedes Metris left opening motor/door-drive assembly 447760340064
    OEMMercedes-Benz 447760340064

    Confirmed failure of the left-side power sliding-door opening drive/cable assembly Fitment/availability: The inspected official Mercedes U.S.

    Mercedes-Benz USA Parts

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Owner tips & cautions

  • TipLubricate the sliding door track and cable guides with dry silicone spray every 10,000 miles. Avoid slamming the door manually when the power function is engaged — it stresses the cable.
Typical repair cost:$600 - $1,400

Research This Issue

Based on 820 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence820 owner reportsLast reported by owners Sep 2025Reviewed Mar 2026
Community reported
560 owners

On the 2016-2023 Mercedes-Benz Metris, the 7G-Tronic automatic transmission in the Metris exhibits harsh shifts, particularly the 2-3 and 4-5 upshifts, along with delayed engagement when shifting from park to drive. The issue worsens as the transmission fluid ages and the valve body accumulates debris from clutch material.

This issue also affects: Mercedes-Benz C-Class, Mercedes-Benz GLA, Mercedes-Benz GLS

Common Symptoms

  • Hard 2-3 upshift under light acceleration
  • Delayed engagement from Park to Drive
  • Clunking noise on downshift
  • Occasional flare between gears

How to Fix

Perform a full transmission fluid and filter change using MB-approved 236.14 specification fluid. If harsh shifting persists, the valve body may need replacement or rebuild. A transmission software update from Mercedes can recalibrate shift points and improve shift quality.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Fuchs 722.9 late-transmission service kit 7229LATE
    OEMFCP/Fuchs KIT-7229LATE

    VIN-confirmed due or contamination-justified service on a 2016-2020 U.S. Confirm the exact 722.9 unit,

    FCP Euro
  • Genuine Mercedes 725.0 transmission service kit 7252703707
    OEMMercedes-Benz 7252703707

    VIN-confirmed due or contamination-justified service on a 2021-2023 U.S. Confirm

    FCP Euro

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Owner tips & cautions

  • TipChange transmission fluid every 40,000 miles rather than the factory "lifetime" interval. Use only MB 236.14 spec fluid. This alone resolves the harsh shifting in most cases.
Typical repair cost:$300 - $3,000

Research This Issue

Based on 560 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence560 owner reportsLast reported by owners Aug 2025Reviewed Mar 2026
NHTSA Recalls18 recalls

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Campaign #22V13400008/03/2022

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Campaign #23V44400026/06/2023

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Campaign #23V88100021/12/2023

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

🔧
A mechanic who knows YOUR exact car
Answers tuned to your year, make, model & trim — not generic advice. Save your garage so it always has the right context.
Get ahead of Mercedes-Benz Metris problems — free
Leave your email and we'll alert you the moment there's a new recall or known issue for your Mercedes-Benz Metris. Free, no account needed.

Don't see your problem? Describe your symptoms to get a diagnosis, or get a full repair guide.

Other Mercedes-Benz Models

Mercedes-Benz GLE24Mercedes-Benz E-Class23Mercedes-Benz GLS23Mercedes-Benz Sprinter22Mercedes-Benz A-Class22Mercedes-Benz GLC22

Frequently Asked Questions

What are the most common Mercedes-Benz Metris problems?

According to Au7o's analysis of 1,380+ owner reports, the 2016 Mercedes-Benz Metris has 2 documented issues. The most frequently reported are: Power Sliding Door Cable Failure, Harsh Shifting and Delayed Engagement in 7G-Tronic Transmission. None are rated critical, but regular maintenance is recommended.

Is the Mercedes-Benz Metris reliable?

The 2016 Mercedes-Benz Metris has 2 known issues documented across 1,380+ owner reports. None of the matching records is rated critical; this is not a complete reliability assessment. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Mercedes-Benz Metris problems?

Repair costs for known Mercedes-Benz Metris issues range from $300 to $3,000, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2016-2023 Mercedes-Benz Metris Power Sliding Door Cable Failure?

The power sliding door cable on the Metris is prone to fraying and snapping, leaving the door stuck open or closed. This is a common fleet complaint and typically occurs between 40,000-80,000 miles due to repeated cycling and poor cable routing. Repairs typically run $600-$1,400. Severity: medium.

What is the 2016-2023 Mercedes-Benz Metris Harsh Shifting and Delayed Engagement in 7G-Tronic Transmission?

The 7G-Tronic automatic transmission in the Metris exhibits harsh shifts, particularly the 2-3 and 4-5 upshifts, along with delayed engagement when shifting from park to drive. The issue worsens as the transmission fluid ages and the valve body accumulates debris from clutch mate… Repairs typically run $300-$3,000. Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 1,380+ owner reports, NHTSA recalls, TSBs, and automotive forums.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

Campaign #26V07000006/02/2026

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #25V46300011/07/2025

+ 13 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.