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Chevrolet · Known Issues

2024 Chevrolet Equinox EV Problems: 9 Known Issues

2024 model year · 230+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 230+ owner reports, the 2024 Chevrolet Equinox EV has 9 documented known issues, with 2 rated critical. The most serious are Adaptive Cruise Control Braking Failure ($0-$0 repair) and High-Voltage Battery Fault / Sudden State-of-Charge Drop to 0% (Bricking). The most commonly reported issue is 12V Auxiliary Battery Drain and Charging System Issues with 110 owner reports. DIY maintenance guides at au7o.io.

In This Article

  • Equinox EV Electrical4
  • Equinox EV Safety/Recalls2
  • Equinox EV Exterior1
  • Equinox EV Body/Panels1
  • Equinox EV Drivetrain1
  • Recalls7
  • FAQ
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In This Article

  • Electrical4
  • Safety/Recalls2
  • Exterior1
  • Body/Panels1
  • Drivetrain1
  • Recalls7
  • FAQ

All 9 Known Issues

NHTSA Recalls7 recalls

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Campaign #24V92500012/12/2024

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.

Campaign #24V73700002/10/2024

SERVICE BRAKES, HYDRAULIC

General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.

Campaign #25V01200016/01/2025
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Other Chevrolet Models

Chevrolet Silverado 150078Chevrolet Corvette59Chevrolet Equinox58Chevrolet Malibu44Chevrolet Camaro40Chevrolet Traverse37

Frequently Asked Questions

What are the most common Chevrolet Equinox EV problems?

According to Au7o's analysis of 230+ owner reports, the 2024 Chevrolet Equinox EV has 9 documented issues. The most frequently reported are: Adaptive Cruise Control Braking Failure, High-Voltage Battery Fault / Sudden State-of-Charge Drop to 0% (Bricking), 12V Auxiliary Battery Drain and Charging System Issues. Of these, 2 are rated critical and should be addressed promptly.

Is the Chevrolet Equinox EV reliable?

The 2024 Chevrolet Equinox EV has 9 known issues documented across 230+ owner reports. 2 issues are rated critical: Adaptive Cruise Control Braking Failure and High-Voltage Battery Fault / Sudden State-of-Charge Drop to 0% (Bricking). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Chevrolet Equinox EV problems?

Repair costs for known Chevrolet Equinox EV issues range from $0 to $500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Adaptive Cruise Control Braking Failure, typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2024 Chevrolet Equinox EV Adaptive Cruise Control Braking Failure?

The 2025 Equinox EV (and some late-production 2024 models) were recalled for an adaptive cruise control issue where the system may fail to apply the brakes when approaching a slower vehicle or stopped traffic. The issue is related to software calibration in the forward collision… Repairs typically run $0-$0. Severity: high.

What is the 2024-2025 Chevrolet Equinox EV High-Voltage Battery Fault / Sudden State-of-Charge Drop to 0% (Bricking)?

Some Equinox EV owners have experienced high-voltage battery faults where the vehicle abruptly drops from a healthy state of charge to 0% and loses all drive power, requiring a tow, sometimes preceded by an in-app 'high-voltage battery' warning. A widely reported case (Tom Moloug… Severity: high.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 230+ owner reports, NHTSA recalls, TSBs, and automotive forums.

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ALL YEARS20252024

On the 2024-2025 Chevrolet Equinox EV, some Equinox EV owners have experienced high-voltage battery faults where the vehicle abruptly drops from a healthy state of charge to 0% and loses all drive power, requiring a tow, sometimes preceded by an in-app 'high-voltage battery' warning. A widely reported case (Tom Moloughney's ~9,500-mile Equinox EV dropping from 46% to 0%) is documented by InsideEVs. NHTSA characterizes this as a software error usually cleared by resetting codes; note it is a shared GM Ultium phenomenon (also Blazer EV, Cadillac Lyriq/Optiq/Vistiq) and is rare relative to fleet size, and is distinct from the separate 12V auxiliary-battery bricking issue.

Common Symptoms

  • App or cluster high-voltage battery fault warning
  • State of charge dropping suddenly from a normal level to 0%
  • Complete loss of drive power requiring a tow
  • 'Service High Voltage System' message
  • Vehicle temporarily unresponsive / non-recognition of charger

How to Fix

Treat any sudden drop to 0% or a high-voltage warning as a fault: stop, use roadside assistance, and have the vehicle towed to a GM EV-certified dealer to pull BMS logs. Reported fixes to date involve clearing error codes / software updates (and in some cases correcting a corroded battery-cable pin or a failing 12V battery) under warranty; keep the vehicle on the latest BMS/control software.

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Community Reported
Low ConfidenceVerifiedReviewed Jun 2026
Community reported
110 owners

On the 2024 Chevrolet Equinox EV, the 2024 Equinox EV experiences 12V auxiliary battery drain issues, with ancillary systems drawing power from the 12V battery nearly constantly even when the vehicle is off. GM released software update N25-249834 to improve 12V battery charging behavior and reduce drain. If the HV battery falls below 12% state of charge, the automatic 12V maintenance mode stops working, leaving the 12V battery to drain completely. Dead 12V battery prevents the vehicle from starting even with a full HV battery.

Common Symptoms

  • Vehicle fails to start after sitting for several days
  • 12V battery warning messages on display
  • SHVS (Stop/Start) system warning messages
  • Electronics behave erratically at startup
  • Key fob range reduced or fob stops communicating

How to Fix

Visit dealer for software update N25-249834 which improves 12V battery management. Keep the vehicle plugged in when parked for extended periods to maintain both HV and 12V batteries. If the 12V battery dies, use the jump-start terminals under the front hood. Consider a trickle charger for vehicles stored for more than a week.

Typical repair cost:$0 - $400

Research This Issue

Based on 110 owner reports

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Community Reported
High Confidence110 owner reportsLast reported by owners Mar 2026Reviewed Mar 2026

On the 2024-2025 Chevrolet Equinox EV, the Equinox EV underdelivers on DC fast charging relative to rivals: independent tests show peak power drops sharply (thermal derate) after roughly 10 minutes, falling from ~154 kW to as low as ~63 kW by ~29% SOC, with 10-80% sessions taking ~50 minutes on both 150 kW and 350 kW stations. The cause is the pack's low ~288 V nominal architecture (requiring very high amperage to hit peak) plus conservative battery thermal management on this first-generation Ultium platform. Owners also report occasional charging stalls/handshake failures at public stations.

Common Symptoms

  • DC fast-charge rate well below the rated peak
  • Charge speed drops sharply after about 10 minutes (thermal derate)
  • Minimal benefit from 350 kW vs 150 kW stations
  • Charging session stalls or fails to initiate at public chargers
  • Longer-than-expected 10-80% charge times (~50 min)

How to Fix

Pre-condition the battery before fast charging when possible, use high-current stations, and keep the vehicle on the latest software (GM has tuned charging behavior via updates). Persistent stalls at one station should be reported and rechecked against another charger to isolate vehicle- vs. charger-side faults. This is a platform characteristic, not a recall.

Research This Issue

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2024-2025 Chevrolet Equinox EV, as a first-model-year EV on GM's Ultium platform, the Equinox EV experiences various software glitches including infotainment freezing, incorrect range estimates, phantom driver assistance warnings, and occasional 12V auxiliary battery management issues. These are typical new-platform teething problems.

This issue also affects: Chevrolet Cruze, GMC Hummer EV, GMC Sierra 3500HD

Common Symptoms

  • Infotainment screen freezes or goes black
  • Incorrect range estimate
  • False collision warnings
  • Vehicle fails to enter Ready mode
  • 12V battery drain overnight

How to Fix

Keep the vehicle software updated via OTA updates — GM is actively pushing fixes. Perform a vehicle reset by parking, locking, and waiting 5 minutes before restarting. For persistent issues, the dealer can perform a full system reflash. The 12V battery may need replacement if it was drained by a software bug.

Typical repair cost:$0 - $500

Research This Issue

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Community Reported
Medium Confidence

On the 2024 Chevrolet Equinox EV, the 2025 Equinox EV (and some late-production 2024 models) were recalled for an adaptive cruise control issue where the system may fail to apply the brakes when approaching a slower vehicle or stopped traffic. The issue is related to software calibration in the forward collision avoidance system. This creates a serious collision risk when the driver relies on adaptive cruise control for following distance management.

Common Symptoms

  • Adaptive cruise control does not slow down for vehicles ahead
  • Forward collision warning does not trigger when expected
  • Vehicle maintains speed when approaching stopped traffic
  • Adaptive cruise control disengages without warning
  • Inconsistent braking response in ACC mode

How to Fix

Contact Chevrolet dealer for a software update to the adaptive cruise control and forward collision avoidance system. Do not rely solely on adaptive cruise control for collision avoidance. Always be prepared to brake manually. The fix is a free software update under the recall.

Typical repair cost:$0 - $0

Research This Issue

Based on 45 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence45 owner reportsLast reported by owners Mar 2026Reviewed Mar 2026
Community reported
75 owners

On the 2024 Chevrolet Equinox EV, gM recalled 23,700 model year 2024 Equinox EV vehicles due to an incorrect software calibration in the pedestrian alert sound system. The vehicles do not produce a sufficient change in volume when accelerating from a stopped position to 10 km/h (6.2 mph), failing to meet FMVSS 141 Section 5.4 requirements. This means pedestrians and cyclists may not hear the approaching vehicle at low speeds, increasing the risk of pedestrian-vehicle incidents.

Common Symptoms

  • Vehicle is unusually quiet when accelerating from a stop
  • Pedestrians not reacting to vehicle approach at low speeds
  • No change in exterior warning sound volume from 0-6 mph
  • Recall notification letter received
  • Pedestrian alert sound noticeably quieter than other EVs

How to Fix

Contact Chevrolet dealer for recall service. The fix requires a body control module (BCM) software update. The 2025 model year uses a different noise generation strategy that will likely be adapted for 2024 models. Contact Chevrolet at 1-800-222-1020 with recall number N252527170.

Typical repair cost:$0 - $0

Research This Issue

Based on 75 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence75 owner reportsLast reported by owners Mar 2026Reviewed Mar 2026

On the 2024-2025 Chevrolet Equinox EV, in snow and slush, the Equinox EV's deeply recessed LED headlamps progressively pack with snow/ice and dim or black out, because the LEDs produce almost no waste heat to melt accumulation (unlike halogen units) and the deep-set lens design traps buildup. Owners across the Equinox EV forum and complaint sites report having to stop and manually clear the lamps during winter driving, a genuine nighttime visibility/safety concern.

Common Symptoms

  • Headlights dim or go dark in snow/slush
  • Visible snow or ice packed into the headlamp recess
  • Reduced forward visibility at night in winter
  • Need to stop and manually clear the lamps repeatedly

How to Fix

No factory fix or recall; mitigation is owner-side. Periodically stop and manually clear snow/slush from the headlamp recesses, apply a hydrophobic coating, or fit aftermarket lens protection. There is no headlight washer/heater on these units, so proactive clearing in heavy snow is required.

Research This Issue

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2024-2025 Chevrolet Equinox EV, owners of 2024-2025 Equinox EVs report water pooling in the front (often passenger) footwell, especially with A/C running while driving or after rain. GM traced it to the HVAC drain tube becoming disconnected from the bulkhead and to gaps in the body seam sealer under the carpet, and issued Service Update N252528650 / TSB 25-NA-149 directing dealers to water-test, reseal the body seam, and reconnect the drain. Standing water risks soaked carpet, odor/mold, and corrosion of underfloor electrical connectors.

Common Symptoms

  • Water pooling in the front (often passenger) footwell
  • Wet or soaked carpet and floor padding
  • Leak appears mainly with A/C on while driving
  • Musty / mildew odor in the cabin
  • Damp underfloor wiring or connectors

How to Fix

Per GM TSB 25-NA-149 / Service Update N252528650, technicians pull back the carpet, inspect and reseat the HVAC drain tube, confirm the leak with a water test, and seal the body seam with compound (no parts required). Dealers also remediate unsold lot inventory. Dry out carpet/padding to prevent mold.

Research This Issue

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Community Reported
High ConfidenceVerifiedReviewed Jun 2026

On the 2024-2025 Chevrolet Equinox EV, the regenerative braking system exhibits inconsistent behavior depending on battery state of charge and temperature. One-pedal driving mode can feel jerky or abrupt at low speeds, and the transition between regenerative and friction braking is not always smooth. Cold weather significantly reduces regen capacity.

Common Symptoms

  • Jerky deceleration in one-pedal mode
  • Inconsistent braking feel
  • Regen reduced warning in cold weather
  • Abrupt transition from regen to friction braking

How to Fix

GM has released software updates that improve regen braking calibration — ensure the latest version is installed. Pre-condition the battery in cold weather by using the scheduled departure feature. If the jerkiness is severe, the dealer can recalibrate the brake blending module. Regen limitations in cold weather are normal for all EVs.

Typical repair cost:$0 - $150

Research This Issue

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Community Reported
Medium Confidence

TIRES:TREAD/BELT

General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.

Campaign #25V70400016/10/2025

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Campaign #25V87800018/12/2025

+ 2 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

get a full repair guide

What is the 2024 Chevrolet Equinox EV 12V Auxiliary Battery Drain and Charging System Issues?

The 2024 Equinox EV experiences 12V auxiliary battery drain issues, with ancillary systems drawing power from the 12V battery nearly constantly even when the vehicle is off. GM released software update N25-249834 to improve 12V battery charging behavior and reduce drain. If the H… Repairs typically run $0-$400. Severity: medium.

What is the 2024 Chevrolet Equinox EV Pedestrian Alert Sound System Non-Compliance Recall?

GM recalled 23,700 model year 2024 Equinox EV vehicles due to an incorrect software calibration in the pedestrian alert sound system. The vehicles do not produce a sufficient change in volume when accelerating from a stopped position to 10 km/h (6.2 mph), failing to meet FMVSS 14… Repairs typically run $0-$0. Severity: medium.

What is the 2024-2025 Chevrolet Equinox EV LED Headlamp Snow and Slush Buildup (Winter Visibility)?

In snow and slush, the Equinox EV's deeply recessed LED headlamps progressively pack with snow/ice and dim or black out, because the LEDs produce almost no waste heat to melt accumulation (unlike halogen units) and the deep-set lens design traps buildup. Owners across the Equinox… Severity: medium.

What is the 2024-2025 Chevrolet Equinox EV Front Footwell Water Leak (HVAC Drain / Body Seam Seal)?

Owners of 2024-2025 Equinox EVs report water pooling in the front (often passenger) footwell, especially with A/C running while driving or after rain. GM traced it to the HVAC drain tube becoming disconnected from the bulkhead and to gaps in the body seam sealer under the carpet,… Severity: medium.

What is the 2024-2025 Chevrolet Equinox EV Slow DC Fast Charging and Early Thermal Derating?

The Equinox EV underdelivers on DC fast charging relative to rivals: independent tests show peak power drops sharply (thermal derate) after roughly 10 minutes, falling from ~154 kW to as low as ~63 kW by ~29% SOC, with 10-80% sessions taking ~50 minutes on both 150 kW and 350 kW… Severity: medium.

What is the 2024-2025 Chevrolet Equinox EV Infotainment and Vehicle Software Glitches Requiring Reboot?

As a first-model-year EV on GM's Ultium platform, the Equinox EV experiences various software glitches including infotainment freezing, incorrect range estimates, phantom driver assistance warnings, and occasional 12V auxiliary battery management issues. These are typical new-pla… Repairs typically run $0-$500. Severity: medium.

What is the 2024-2025 Chevrolet Equinox EV Regenerative Braking Inconsistency and One-Pedal Driving Jerkiness?

The regenerative braking system exhibits inconsistent behavior depending on battery state of charge and temperature. One-pedal driving mode can feel jerky or abrupt at low speeds, and the transition between regenerative and friction braking is not always smooth. Cold weather sign… Repairs typically run $0-$150. Severity: low.