2021 Infiniti Q50 Problems: 1 Issues Every Owner Should Know
2021 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated May 2026
According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Infiniti Q50 has 1 documented known issues. No issues are rated critical, indicating generally reliable ownership. Across all issues, repair costs range from $ to $1,500. DIY maintenance guides at au7o.io.
All 1 Known Issues
On the 2014-2026 Infiniti Q50, the dual-screen InTouch infotainment system suffers from significant lag, freezing, and occasional black screens. The system uses an outdated processor that struggles with modern navigation and connectivity demands.
Common Symptoms
- Touchscreen unresponsive to inputs
- Navigation freezing mid-route
- Bluetooth disconnecting frequently
- Black screen on upper or lower display
How to Fix
Perform a system reset by holding the power button for 10 seconds. Update to the latest firmware via USB. In persistent cases, the infotainment module may need replacement. Some owners have had success with aftermarket head units.