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2025 Jeep Grand Cherokee Problems: 6 Known Issues

2025 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2025 Jeep Grand Cherokee has 6 documented known issues, with 4 rated critical. The most serious are 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion ($300-$12,000 repair), 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000, 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741) ($0-$0 repair) and 2023-2025 Grand Cherokee 4xe Engine Sand-Contamination Recall (78C / 25V-766) ($0-$0 repair). Across all issues with published estimates, repair costs range from $150 to $12,000. DIY maintenance guides at au7o.io.

In This Article

  • Grand Cherokee Electrical4
  • Grand Cherokee Engine1
  • Grand Cherokee Body/Panels1
  • Recalls31
  • FAQ
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In This Article

  • Electrical4
  • Engine1
  • Body/Panels1
  • Recalls31
FAQ

All 6 Known Issues

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On the 2022-2025 Jeep Grand Cherokee 2.0L turbo plug-in hybrid, grand Cherokee 4xe models have generated substantial owner complaints for hybrid system warnings, charging faults, propulsion loss, and no-start conditions tied to the high-voltage battery pack, battery coolant heater, or related control logic. Several recalls and service actions have addressed fire risk, battery pack concerns, and software behavior in 4xe vehicles. Owners commonly describe a check engine light with 'service charging system' or 'service hybrid electric vehicle system' messages, sometimes leaving the vehicle unable to charge or drive normally.

This issue also affects: Jeep Grand Wagoneer, Chrysler Voyager

Common Symptoms

  • service hybrid electric vehicle system message
  • service charging system message
  • vehicle will not charge
  • reduced power or limp mode
  • check engine light on
  • no-start condition

How to Fix

Diagnose with a scan tool capable of reading hybrid control modules, then inspect for active recalls, battery pack faults, coolant heater issues, and software updates. Repairs range from module reprogramming and battery coolant heater replacement to high-voltage battery pack replacement depending on the fault path. Because of the high-voltage system and fire-related campaigns, dealer-level diagnosis is strongly recommended.

Owner tips & cautions

  • TipBefore troubleshooting, check VIN-specific open recalls and software campaigns; many 4xe complaints are tied to updates or battery-related safety actions.
  • TipOwners recommend documenting charge level, ambient temperature, and whether Level 1 or Level 2 charging was used when faults occur, since intermittent charging issues can be pattern-dependent.
Typical repair cost:$300 - $12,000

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence

On the 2022-2026 Jeep Grand Cherokee, chrysler (FCA US, LLC) has recalled 2022-2026 Jeep Grand Cherokee 4xe plug-in hybrid models under NHTSA campaign 25V741000. The high-voltage traction battery in these vehicles may fail internally, and that internal failure can lead to a vehicle fire. NHTSA's record is explicit that the fire can start either while the Grand Cherokee is being driven or while it is sitting parked, so simply not driving the vehicle does not remove the hazard. The consequence stated by the agency is that a vehicle fire increases the risk of injury. The campaign as a whole covers 320,068 vehicles across all of the models included in it (Wrangler 4xe and Grand Cherokee 4xe); that figure is campaign-wide and is not a count of Grand Cherokees. Because this is a defect in the propulsion traction battery itself rather than in a charging accessory or 12-volt system, Chrysler's interim guidance to Grand Cherokee 4xe owners is unusually restrictive: park the vehicle outside and away from structures such as garages, carports and buildings, and do not charge it until the recall work has been performed.

Common Symptoms

  • Vehicle fire originating from the high-voltage battery while driving
  • Vehicle fire while the vehicle is parked, including while unattended

How to Fix

The repair is free at any Jeep/Chrysler dealer. Dealers will update the high-voltage battery software and, where the battery is found to require it, replace the high-voltage battery itself at no charge. Until that work is done, follow Chrysler's interim instructions for your Grand Cherokee 4xe: park it outdoors and away from your house, garage or any other structure, and do not plug it in to charge. Some owner notification letters began going out December 17, 2025, with the rest to be mailed later, so a letter may not have reached you yet even though your vehicle is included. Enter your VIN at nhtsa.gov/recalls to confirm whether your specific Grand Cherokee is covered, then call your dealer to schedule the recall service. You may also contact Chrysler customer service and reference NHTSA campaign 25V741000.

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

On the 2022-2026 Jeep Grand Cherokee 2.0L Turbo I4 plug-in hybrid (4xe), certain 2022-2026 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 68C / NHTSA 25V-741. FCA's amended report lists 91,847 potentially involved Grand Cherokee PHEVs built from July 23, 2021 through November 25, 2025. In rare circumstances, cells in the high-voltage battery pack may have separator damage which, combined with other internal cell interactions, can lead to a vehicle fire while parked or driving. FCA identifies no warning before the condition. The prior card used the wrong recall number and offered a complete traction-battery purchase even though the remedy is a free VIN-specific campaign.

Common Symptoms

  • FCA identifies no advance warning before the battery condition
  • Smoke, heat, or fire from the high-voltage battery area

How to Fix

Check the VIN for open recall 68C and contact an authorized Jeep dealer. Until the recall remedy is completed, follow FCA and NHTSA's instruction not to recharge the vehicle and to park it outside, away from structures and other vehicles. FCA's remedy is a software flash followed by high-voltage battery replacement if needed; the amended report also provides an unlimited-years/unlimited-mileage warranty extension for impacted customers who receive defect-related messaging and need a battery. Vehicles previously repaired under superseded recall 95B / 24V-720 still need the new 68C remedy if the VIN is included. If smoke, heat, a burning smell, or fire is observed, move away from the vehicle and call emergency services. Do not buy or install a salvage or retail high-voltage pack in place of the recall.

Find a Jeep dealer

Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

Open Jeep dealer map in Google Maps ↗

Call to confirm they service Jeep vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Owner tips & cautions

  • WarningFCA identifies no advance warning. Until recall 68C is completed, do not recharge the vehicle and park outside away from structures and other vehicles.
  • WarningRecall 68C / 25V-741 replaces the prior battery-fire campaign for this population. A vehicle repaired under 95B / 24V-720 may still require the new remedy; verify by VIN.
  • TipThe dealer performs the software flash and replaces the battery only when the recall analysis indicates it is needed. The full pack is not a self-purchase recommendation.
Typical repair cost:$0 - $0

Research This Issue

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NHTSA Verified
High ConfidenceVerifiedReviewed Jul 2026

On the 2022-2026 Jeep Grand Cherokee, owners of 2022-2026 Grand Cherokee and Grand Cherokee L (WL) report severe parasitic battery drain: control modules (infotainment/radio, keyless entry, body modules) fail to enter sleep mode after the vehicle is shut off, rapidly draining the 12V battery. Some report a completely dead battery after the vehicle sits just 7-10 days, with repeated jump-starts and premature battery replacements early in the vehicle's life. The condition can disable safety and convenience features and has prompted a class-action investigation. Chrysler has acknowledged related concerns through TSBs addressing excessive module wake cycles and radio/infotainment-related drain.

This issue also affects: Chrysler 300, Chrysler Pacifica, Dodge Challenger

Common Symptoms

  • dead battery after sitting a few days
  • no-start / clicking
  • repeated jump-starts
  • warning messages on restart
  • premature battery replacement

How to Fix

Have the dealer perform an ignition-off-draw (IOD) parasitic draw test to isolate the offending module, and apply the latest software/TSB updates (e.g., bulletins addressing radio/infotainment module wake cycles). Updating control-module software often reduces the drain. A battery test/replacement may be needed if the original was repeatedly deep-cycled. A battery maintainer helps if the vehicle sits for extended periods.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • DieHard Platinum H6 / Group 48 AGM main battery
    OEMDieHard H6-AGM

    Replacement only when a fully charged battery fails testing after the source of the draw is addressed Fitment/availability: H6/Group 48/LN3 AGM, 760 CCA. Match the installed battery label, physical tray, terminals and VIN before purchase.

    Advance Auto Parts

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$150 - $600

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Jun 2026

On the 2023-2025 Jeep Grand Cherokee 2.0L Turbo I4 plug-in hybrid (4xe), certain 2023-2025 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 78C / NHTSA 25V-766. FCA's amended report lists 39,975 potentially involved Grand Cherokee PHEVs built from July 19, 2023 through April 10, 2025. Sand left from the engine-block casting process can contaminate internal components and lead to catastrophic engine failure, an engine-compartment fire, or an unexpected and unrecoverable loss of propulsion. FCA says a knocking noise from the engine compartment and/or a malfunction indicator lamp may occur before failure, but recall inclusion is VIN-specific.

Common Symptoms

  • Knocking noise from the engine compartment
  • Malfunction indicator lamp
  • Unexpected loss of propulsion
  • Engine-compartment smoke or fire

How to Fix

Check the VIN for open recall 78C and contact an authorized Jeep dealer. FCA's current remedy reprograms the Powertrain Control Module with software that detects and monitors for potential pending engine-bearing failure. If the software confirms bearing failure, FCA replaces the long block or engine. FCA's March 2026 report also identifies warranty extension XC2 with unlimited years and unlimited mileage for impacted customers who receive defect-related messaging and need a long block or engine. Follow the official do-not-drive and park-outside advisories until the VIN-specific remedy is completed; if knocking, a malfunction light, smoke, fire, or loss of propulsion occurs, stop safely, move occupants away, and arrange dealer/towing or emergency assistance as appropriate. Do not self-source an engine for a free safety-recall repair.

Find a Jeep dealer

Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

Open Jeep dealer map in Google Maps ↗

Call to confirm they service Jeep vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Owner tips & cautions

  • WarningRecall eligibility is VIN-specific. Use the NHTSA or Jeep VIN lookup and follow FCA's do-not-drive and park-outside advisories until recall 78C is completed.
  • TipThe current recall remedy starts with PCM software monitoring; a long block or complete engine is replaced only when the remedy confirms the covered bearing-failure condition.
  • WarningDo not buy the old 68412483AF retail engine link. FCA's free VIN-specific recall process and warranty extension determine the covered replacement.
Typical repair cost:$0 - $0

Research This Issue

GoogleRedditYouTubeNHTSA
NHTSA Verified
High ConfidenceVerifiedReviewed Jul 2026

On the 2022-2025 Jeep Grand Cherokee, owners have reported the hands-free/power liftgate on the WL Grand Cherokee opening unexpectedly, reversing while closing, beeping without completing the cycle, or failing to latch. Reports point to latch alignment issues, pinch-sensor calibration problems, weak struts, or software/body control faults. While not usually catastrophic, it is a recurring nuisance and can create injury risk or battery drain if the gate remains ajar.

Common Symptoms

  • liftgate beeps but does not close
  • liftgate reverses while closing
  • rear hatch says open when shut
  • hands-free liftgate works intermittently
  • battery drain from hatch not fully latched

How to Fix

Check for stored body/liftgate module faults, verify latch alignment and striker position, inspect pinch sensors and wiring in the hinge area, and test strut force. Dealers often address this with software updates, latch adjustment, sensor replacement, or liftgate module relearn procedures. If the gate bounces back or will not latch, avoid forcing it repeatedly because that can damage the cinch motor.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Mopar 68364385AE power-liftgate latch
    OEMMopar 68364385AE

    Power-liftgate latch/cinch replacement after switch and mechanical testing confirms failure Fitment/availability: The exact catalog identifies 68364385AE as the with-power-liftgate latch for specified 2022 applications. Confirm VIN and W…

    MoparPartsGiant
  • Genuine Mopar 68342104AA driver-side power-liftgate support strut
    OEMMopar 68342104AA

    Driver-side support replacement after measured weakness, leakage or binding is confirmed Fitment/availability: 2022-2025 Grand Cherokee with power liftgate, driver side. Confirm VIN and installed power-liftgate hardware; it is not the pa…

    MoparPartsGiant
  • Genuine Mopar 68371475AC passenger-side power-liftgate support strut
    OEMMopar 68371475AC

    Passenger-side support replacement after measured weakness, leakage or binding is confirmed Fitment/availability: 2022-2025 Grand Cherokee with power liftgate, passenger side. Confirm VIN and installed hardware; it is not the driver supp…

    MoparPartsGiant

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Owner tips & cautions

  • TipClean the latch and striker area and verify no cargo mat or weatherstrip interference before assuming a module failure.
  • TipOwners recommend performing the power liftgate height/memory relearn after battery replacement or low-voltage events.
Typical repair cost:$200 - $1,400

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence
NHTSA Recalls31 recalls

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Campaign #25V57600004/09/2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Campaign #25V74100030/10/2025

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Campaign #26V32800021/05/2026

VISIBILITY:WINDSHIELD WIPER/WASHER

Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Grand Cherokee and Grand Cherokee L vehicles. Due to a software issue in the body control module (BCM), the windshield wipers may fail.

Campaign #26V52900013/08/2026

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #26V53100013/08/2026

+ 26 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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Frequently Asked Questions

What are the most common Jeep Grand Cherokee problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2025 Jeep Grand Cherokee has 6 documented issues. The most frequently reported are: 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion, 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000, 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741). Of these, 4 are rated critical and should be addressed promptly.

Is the Jeep Grand Cherokee reliable?

The 2025 Jeep Grand Cherokee has 6 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 4 issues are rated critical: 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion and 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000 and 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741) and 2023-2025 Grand Cherokee 4xe Engine Sand-Contamination Recall (78C / 25V-766). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Jeep Grand Cherokee problems?

Repair costs for known Jeep Grand Cherokee issues range from $0 to $12,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion, typically costs $300-$12,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2022-2025 Jeep Grand Cherokee 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion?

Grand Cherokee 4xe models have generated substantial owner complaints for hybrid system warnings, charging faults, propulsion loss, and no-start conditions tied to the high-voltage battery pack, battery coolant heater, or related control logic. Several recalls and service actions… Repairs typically run $300-$12,000. Severity: high.

What is the 2022-2026 Jeep Grand Cherokee 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000?

Chrysler (FCA US, LLC) has recalled 2022-2026 Jeep Grand Cherokee 4xe plug-in hybrid models under NHTSA campaign 25V741000. The high-voltage traction battery in these vehicles may fail internally, and that internal failure can lead to a vehicle fire. NHTSA's record is explicit th… Severity: high.

What is the 2022-2026 Jeep Grand Cherokee 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741)?

Certain 2022-2026 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 68C / NHTSA 25V-741. FCA's amended report lists 91,847 potentially involved Grand Cherokee PHEVs built from July 23, 2021 through November 25, 2025. In rare circumstances, cells in the high-volta… Repairs typically run $0-$0. Severity: high.

What is the 2023-2025 Jeep Grand Cherokee 2023-2025 Grand Cherokee 4xe Engine Sand-Contamination Recall (78C / 25V-766)?

Certain 2023-2025 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 78C / NHTSA 25V-766. FCA's amended report lists 39,975 potentially involved Grand Cherokee PHEVs built from July 19, 2023 through April 10, 2025. Sand left from the engine-block casting process c… Repairs typically run $0-$0. Severity: high.

What is the 2022-2025 Jeep Grand Cherokee Power Liftgate Opens or Closes Erratically / Fails to Latch?

Owners have reported the hands-free/power liftgate on the WL Grand Cherokee opening unexpectedly, reversing while closing, beeping without completing the cycle, or failing to latch. Reports point to latch alignment issues, pinch-sensor calibration problems, weak struts, or softwa… Repairs typically run $200-$1,400. Severity: medium.

What is the 2022-2026 Jeep Grand Cherokee Parasitic Battery Drain / Ignition-Off Draw Causing Dead Battery and No-Start (5th-Gen WL)?

Owners of 2022-2026 Grand Cherokee and Grand Cherokee L (WL) report severe parasitic battery drain: control modules (infotainment/radio, keyless entry, body modules) fail to enter sleep mode after the vehicle is shut off, rapidly draining the 12V battery. Some report a completely… Repairs typically run $150-$600. Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.