Au7o mascotAu7o
Known IssuesTest Hub demo
  1. Au7o
  2. /
  3. Known Issues
  4. /
  5. Chevrolet
  6. /
  7. Impala
Chevrolet · Known Issues

2000-2020 Chevrolet Impala Problems: 17 Known Issues

2000-2020 model years · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

Share:@au7o.io

All years · All trims · All engines

Choose the year and equipment for your written issues and visual request.

Known IssuesMotorcycle IssuesDTC LookupDrivePricingAboutTermsPrivacyCookiesConsentData rightsCopyrightFeedback
Share:@au7o.io

Vehicle data and repair guidance on this site are compiled with AI assistance and may contain errors. Always verify with your service manual or a qualified mechanic.

Data protection representation

DataRep representative in the United KingdomDataRep representative in the European Union
Au7o · 2026
Built for DIY mechanics. Privacy-first.
Explore free Hub demo
No email neededHow interest is saved

Interest applies to the selected vehicle and configuration; it is not a reservation. Voting stores a first-party identifier for up to 180 days to prevent repeat votes. No account or email is needed. Clearing cookies or using another device may count separately. Privacy

Choose your vehicle configuration

Choose a year to request this visual. Trim and engine are optional; omitted trim is Not specified.

Which vehicle’s visual would you like?

Choose from our year, make, model and trim catalog. This does not change the page underneath or mean a visual is already available.

Choose a vehicle configuration to continue. No request has been submitted.

Visual coming soon

Your interest helps us choose what to build next.

Visual Known Issues · Coming soon

$4.99/month plus taxes at launch · No payment today

Choose a year to request this visual. Trim and engine are optional; omitted trim is Not specified.

Optional email notification

Choose a year to request this visual. Trim and engine are optional; omitted trim is Not specified.

Which vehicle’s visual would you like?

Choose from our year, make, model and trim catalog. This does not change the page underneath or mean a visual is already available.

Choose a vehicle configuration to continue. No request has been submitted.

Preview the XT6 example
Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2000-2020 Chevrolet Impala has 17 documented known issues, with 9 rated critical. The most serious are Reduced Engine Power / Service StabiliTrak from Throttle Body Failure ($100-$450 repair), Leaking Fuel Pressure Regulator on 3800 V6 (L36) — Recall 04V090000, Passlock Security System No-Start Condition ($150-$600 repair), Key Ring / Key Head Ignition Recall 14V355000 (2006-2014 Impala), Front Valve Cover Gasket Leak — Oil on Exhaust Manifold Fire Recall (15V201000), Intake Manifold Gasket Leak (3.4L/3.8L V6) ($300-$1,000 repair), Front Valve Cover Oil Leak Fire Hazard — 3.8L V6 Impala (Recall 09V116000), 4T65-E Transmission Failure and Hard Shifts ($200-$3,500 repair) and Ignition Switch Failure and Recall (NHTSA 14V-394) ($0-$0 repair). Across all issues with published estimates, repair costs range from $30 to $3,500. DIY maintenance guides at au7o.io.

In This Article

  • Impala Electrical6
  • Impala Engine3
  • Impala Fuel System2
  • Impala Transmission1
  • Impala Brakes1
  • Impala Cooling1
  • Impala Other1
  • Impala Steering1
  • Impala HVAC1
  • Recalls1
  • FAQ
Get Started
Back to top

In This Article

  • Electrical6
  • Engine3
  • Fuel System2
Transmission
1
  • Brakes1
  • Cooling1
  • Other1
  • Steering1
  • HVAC1
  • Recalls1
  • FAQ
  • All 17 Known Issues

    Filter:
    ALL YEARS202020192018201720162015201420132012201120102009200820072006200520042003200220012000

    Impalas frequently throw a cluster of warnings at once — 'Engine Power Reduced,' 'Service StabiliTrak,' and 'Service Traction Control' — that are usually one underlying drive-by-wire fault rather than three separate failures. The most common root cause is the electronic throttle body actuator (or the dual throttle-position sensors inside it) going out of range; the accelerator pedal position sensors can also disagree. Because the ECM cross-checks these dual sensors, any disagreement forces the car into limp-home mode with drastically reduced power. Carbon buildup on the throttle plate aggravates it, especially in cold weather.

    This issue also affects: Buick Regal, Chevrolet Cobalt, Chevrolet Equinox

    Common Symptoms

    • 'Engine Power Reduced' message with limp-home mode
    • 'Service StabiliTrak' and 'Service Traction Control' lights together
    • Sudden loss of acceleration
    • Rough or surging idle, worse in cold weather
    • Intermittent recovery after key cycle

    How to Fix

    Scan for throttle/pedal DTCs before replacing parts. Start by cleaning the throttle body (a frequent cause, cheap fix). If codes/symptoms persist, replace the electronic throttle body assembly (ACDelco 12670981 fits the 2012-2013 3.6L; verify the correct unit for your engine/year). Some 3.6L applications require a relearn/idle relearn after replacement. If the pedal sensors are at fault, replace the accelerator pedal position sensor assembly.

    Typical repair cost:$100 - $450

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    The Passlock anti-theft system causes intermittent no-start conditions where the security light flashes and the fuel pump is disabled. The ignition lock cylinder contains a Hall-effect sensor that reads a resistance value; when contacts wear or corrode, the BCM detects a mismatch and locks out fuel delivery. The problem typically worsens progressively from occasional to daily. 225+ complaints were filed for the 2002 model year alone.

    This issue also affects: Chevrolet Corvette, Chevrolet Colorado, Chevrolet HHR

    Common Symptoms

    • Security/theft light flashing on dashboard
    • Engine cranks but will not start
    • No-start condition occurs more frequently over time
    • Car starts after waiting 10+ minutes
    • SECURITY telltale illuminated

    How to Fix

    Typical repair cost:$150 - $600

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence

    The Impala has the widest year span of any vehicle in GM recall 14V355000 - 2006 through 2014. The problem is not the key turning itself off on its own; it is the load hanging from it. NHTSA's record states that the weight on the key ring, combined with road conditions or some other jarring event, may cause the ignition switch to move out of the run position. Two things follow from that. First, the air bag system: with the key out of run the air bags may not deploy in a crash. Second, the driver loses engine power and, with it, power steering and power braking. GM's interim instruction to Impala owners was to drive with only the ignition key on the ring and the fob removed.

    Common Symptoms

    • Engine shuts off while driving
    • Key moves out of run over bumps or on rough roads
    • Loss of power steering assist
    • Loss of power brake assist

    How to Fix

    Chevrolet dealers perform the recall for free. The dealer provides two key rings and installs an insert in the key slot or a cover over the key head on all ignition keys for the car, so key-ring weight can no longer pull the switch out of run. Owner notification began September 23, 2014. Because this campaign spans nine model years of Impala, and because a used car may have been sold before the work was done, verify with your VIN at nhtsa.gov/recalls or call Chevrolet customer service at 1-800-222-1020 and reference GM recall 14299.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    The 2003-2006 Impala was included in the massive GM ignition switch recall affecting millions of vehicles. The ignition switch has a weak detent spring that allows the key to slip from the "Run" position to the "Accessory" or "Off" position while driving. When this happens, the engine shuts off, the power steering and brake boost are lost, and the airbags are disabled — all without warning. The issue is exacerbated by heavy key chains that add weight and leverage on the ignition cylinder. This defect was linked to numerous fatalities.

    This issue also affects: Chevrolet Camaro, Chevrolet Malibu

    Common Symptoms

    • Engine shuts off unexpectedly while driving
    • Key turns to accessory position on its own
    • Airbag warning light illuminated
    • Power steering lost suddenly
    • Dashboard goes dark momentarily while driving
    • Stalling when hitting bumps or turning

    How to Fix

    Check the NHTSA recall database (NHTSA.gov) with your VIN — this is recall 14V-394 and the repair is FREE at any GM dealer regardless of mileage or ownership history. The dealer replaces the ignition switch assembly with an updated design that has a stronger detent spring. Until the recall is completed, remove all extra keys and accessories from your key chain — use only the vehicle key with nothing else attached. NEVER ignore this recall; it is a critical safety issue.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High Confidence

    These Impala gauge clusters use small stepper motors to drive each needle, and GM's era-wide stepper-motor defect makes them fail prematurely. Typically one gauge sticks or reads wildly wrong first (speedometer stuck at 60 while parked, fuel pegged on full, temperature slammed to the red on a cold engine, or a stuck tachometer), then others follow over time. It starts intermittent and progressively worsens, and can be a safety concern when the speedometer is inaccurate.

    This issue also affects: Buick Regal, Chevrolet Equinox, Chevrolet Express

    Common Symptoms

    • Speedometer reads wrong / stuck while parked
    • Fuel or temperature gauge stuck or pegged
    • Tachometer stuck or erratic
    • Needles sweep or drop to zero randomly
    • One gauge fails, then others follow

    How to Fix

    The most recommended fix is to send the original cluster to a specialty repair shop that replaces the failed stepper motors (and burnt bulbs) — because it's your original unit, the mileage and VIN stay correct and no reprogramming is needed on reinstall. Alternatively, install a replacement/rebuilt cluster, which then requires programming to the vehicle's VIN and mileage. DIY stepper-motor kits (e.g., X27.168 motors) exist for the experienced.

    Typical repair cost:$100 - $500

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    The power window regulators in the 2006-2020 Impala fail frequently, causing windows to fall into the door, move slowly, or stop working entirely. The cable-style regulator uses thin steel cables that fray and break, or the motor gears strip. The driver window is the most commonly affected due to highest usage. In cold weather, ice can bind the window in the channel and burn out the motor when the switch is pressed. Some owners report windows falling into the door with a loud clunk.

    Common Symptoms

    • Window falls into the door suddenly
    • Window moves slowly or stops partway
    • Grinding or clicking noise when operating window
    • Window switch clicks but window does not move
    • Window operates intermittently

    How to Fix

    Replace the window regulator assembly ($60-$150 for parts) — always replace the regulator and motor as a unit since the motor is often damaged by a failed regulator. Labor is 1-2 hours per window ($100-$250). The door panel must be removed for access. Buy a quality aftermarket regulator (Dorman is widely available) or OEM ACDelco. In cold weather, never force a frozen window — use the defroster to warm the door seal before attempting to operate the window.

    Typical repair cost:$100 - $400

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence

    General Motors recalled 2004 Chevrolet Impalas manufactured April 8, 2003 through June 23, 2003 because the valve cover gasket may leak. Leaking engine oil can reach the hot surface of the exhaust manifold, and GM's stated consequence is an increased risk of fire — which is why this is a safety recall rather than a routine gasket service. GM filed the defect report with NHTSA on April 2, 2015. The Impala is one of several GM cars swept into campaign 14574; the 330,742 units listed by NHTSA is the size of the whole campaign, covering every model in it, and should not be read as an Impala-specific number. As with any build-date recall, an Impala titled as a 2004 but assembled outside that spring 2003 window is not included.

    Common Symptoms

    • Visible engine oil leak at the valve cover
    • Burning oil smell after the engine warms up
    • Light smoke from the engine compartment

    How to Fix

    The remedy is free at a Chevrolet dealer: they remove the plastic engine cover and the plastic oil fill tube extension, then replace the front valve cover along with its gasket. The recall opened to owners on April 24, 2015. On a car this age the paperwork trail is usually gone, so run the VIN through nhtsa.gov/recalls to see if 15V201000 still shows as an open recall on your Impala before paying a shop for a valve cover gasket job. Chevrolet customer service: 1-800-222-1020 (GM recall 14574).

    Find a Chevrolet dealer

    Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

    Open Chevrolet dealer map in Google Maps ↗

    Call to confirm they service Chevrolet vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    The 3.4L and 3.8L V6 engines in 2000-2005 Impalas use Dex-Cool compatible intake manifold gaskets that deteriorate over time, causing coolant to leak externally or internally into the oil. External leaks appear as dried orange coolant trails on the engine block. Internal leaks contaminate the engine oil with coolant, turning it into a milky sludge that can destroy the engine bearings. This was one of the most widespread GM engine problems of the era and led to multiple class-action lawsuits.

    This issue also affects: Buick LeSabre, Buick Park Avenue, Buick Encore GX

    Common Symptoms

    • Orange/pink coolant leaking on engine block
    • Milky or chocolate-milk colored oil on dipstick
    • Coolant level dropping with no visible external leak
    • White smoke from exhaust
    • Overheating at idle
    • Sweet coolant smell from engine bay

    How to Fix

    Replace both intake manifold gaskets with the updated Fel-Pro design (not the original GM plastic gaskets). Parts cost $30-$80 for a quality gasket set. Labor is 4-6 hours ($400-$700) due to the need to remove the upper and lower intake manifolds, fuel rail, and wiring. If coolant has mixed with oil (milky dipstick), perform multiple oil changes in rapid succession to flush the contamination. Check the oil frequently after repair to ensure no internal damage occurred.

    Typical repair cost:$300 - $1,000

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High Confidence

    GM recall 09V116000 covers 2000-2003 Chevrolet Impalas built with the 3.8L naturally aspirated V6. The problem is not the oil leak itself but where the oil ends up: under hard braking, drops of engine oil can be deposited on the exhaust manifold. If the manifold is hot enough and the oil makes its way below the heat shield, it can ignite into a small flame that may spread to the plastic spark plug wire channel and beyond, increasing the risk of an engine compartment fire. Impalas of these years fitted with other engines are outside the campaign, so confirm the engine before assuming your car is affected. The recall population NHTSA reports — 1,497,516 vehicles — is the campaign-wide total covering every GM model in the recall.

    Common Symptoms

    • Burning oil smell after hard braking or hard stops
    • Smoke from the engine compartment
    • Visible oil on or near the exhaust manifold and front valve cover

    How to Fix

    The remedy is free at a Chevrolet dealer: replacement of the engine's front valve cover and front valve cover gasket with improved-design parts, plus removal of the engine's plastic cover and the plastic oil fill tube extension. Look up your VIN at nhtsa.gov/recalls first — this is a long-standing campaign and many cars were already repaired, but any Impala still showing it open is entitled to the work at no charge. GM's Chevrolet owner line for the campaign was 1-800-630-2438.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    NHTSA lists the 2000 Impala in this recall when it left the factory with the 3800 V6 (L36) and one of the suspect Delphi fuel pressure regulators. Those regulators leak far more often than they should. On the Impala the leaked fuel does not simply drip away — it is drawn into the intake manifold through a vacuum line. Should the engine be cranked and fail to start, the fuel sitting in the manifold can be lit by a mistimed spark and backfire. NHTSA's stated consequence is a ruptured intake manifold, which can in turn displace a fuel line and pull an injector out of its bore, leaking fuel with a possibility of fire. Owner notification went out in phased mailings beginning June 30, 2004, with a second phase on September 30, 2004. Across every model in the campaign, 910,873 vehicles were involved.

    This issue also affects: Buick Envision, Chevrolet Blazer, Chevrolet Monte Carlo

    Common Symptoms

    • Engine cranks but does not start
    • Backfire while cranking
    • Fuel smell in the engine compartment
    • Fuel seepage at the pressure regulator

    How to Fix

    The fix is a replacement fuel pressure regulator with an improved diaphragm, installed free by a Chevrolet dealer under recall 04V090000. Recall repairs do not expire, so a 2000 Impala that never had the work done is still entitled to it. Look up your VIN at nhtsa.gov/recalls to confirm the campaign is still open on your car before calling for an appointment.

    Find a Chevrolet dealer

    Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

    Open Chevrolet dealer map in Google Maps ↗

    Call to confirm they service Chevrolet vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Aug 2026

    The in-tank fuel level sensor (part of the sending unit on the fuel pump module) is a common failure on the Impala. The sensor's small metal contact 'teeth' wear against the resistor card as the float arm moves, and the arm itself can stick or bind. The result is a gauge that reads inaccurately or swings erratically between full and empty, often unrelated to actual fuel level. This can leave owners stranded by a gauge that shows fuel remaining when the tank is near empty.

    This issue also affects: Buick Regal, Chevrolet Equinox, Chevrolet Express

    Common Symptoms

    • Fuel gauge fluctuates between full and empty
    • Gauge stuck on full or empty
    • Reading doesn't match actual fuel level
    • Low-fuel light behaves erratically
    • Gauge jumps when turning or braking

    How to Fix

    Distinguish sender vs. gauge: an erratic/fluctuating needle points to the fuel level sensor/sending unit, while a gauge that won't rest at E (key off) or reach F (full tank) points to the gauge/cluster. On many Impalas the sender is reachable through an access cover in the trunk floor without dropping the tank. Replace the fuel level sensor or the complete fuel pump/sender module. A GM-approved fuel system cleaner can help if deposits on the sender are the cause.

    Typical repair cost:$150 - $500

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    The 4T65-E automatic transmission used in the 2000-2013 Impala is one of the most failure-prone GM transmissions. Common failures include the 1-2 accumulator piston cracking (causing harsh 1-2 shift), pressure control solenoid failure (erratic shifts and slipping), and the forward clutch hub cracking (complete loss of forward gears). The 3.8L supercharged models are especially hard on the 4T65-E due to higher torque output. Many 4T65-E transmissions fail between 80,000-120,000 miles.

    This issue also affects: Buick Enclave, Buick Encore GX, Buick Regal

    Common Symptoms

    • Harsh or banging 1-2 shift
    • Transmission slipping under acceleration
    • Loss of 3rd or 4th gear
    • Delayed engagement when shifting to Drive
    • Check engine light with transmission codes
    • Burnt fluid smell from dipstick

    How to Fix

    For early-stage issues (harsh shifts, slipping), a fluid change with ACDelco DEXRON VI and a pressure control solenoid replacement ($200-$400) may resolve the problem. Once the transmission is slipping badly or has lost a gear, a rebuild ($2,000-$3,000) or remanufactured transmission ($2,500-$3,500 installed) is required. When rebuilding, upgrade the 1-2 accumulator piston to the updated design and install a TransGo shift kit ($50) for improved durability. Change fluid every 30,000 miles to maximize the life of this transmission.

    Typical repair cost:$200 - $3,500

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence

    The 2006-2013 Impala is notorious for internal breaks in the front ABS wheel-speed-sensor wiring harness. The factory routes and clamps the harness such that steering movement repeatedly flexes the wire; the copper conductors fracture inside the insulation while the outer jacket looks perfectly intact, making it hard to spot. The result is intermittent ABS, traction control, and StabiliTrak warnings — often appearing or clearing when the wheel is turned. Left front (C0035) is the most common, but both sides fail.

    This issue also affects: Buick Regal, Chevrolet Avalanche, Chevrolet Equinox

    Common Symptoms

    • Intermittent ABS, Traction Control, and StabiliTrak warning lights
    • Warnings appear/clear when turning the steering wheel
    • Speedometer or ABS dropout at low speed
    • No visible damage to wire insulation

    How to Fix

    Confirm with a continuity/wiggle test from the EBCM connector to the wheel-speed sensor while flexing the harness at the wheel — the break is usually near where the harness is clamped. GM offers side-specific and year-specific repair pigtails to splice in rather than replacing the entire harness; aftermarket replacement harnesses (e.g., for 2006-2013 Impala) are also available. Repair or replace the affected front harness/pigtail.

    Typical repair cost:$90 - $350

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    The 3.5L and 3.9L 'high value' V6s develop two common coolant leaks. First, the water pump leaks from its weep hole as the internal seal wears — often visible as coolant sprayed across the serpentine belt and accessories. Second, the cast-aluminum coolant crossover pipe on the right side of the engine (which links the front and rear cylinder heads) uses a gasket at each end that hardens and leaks over time, showing up as coolant near the back of the engine or the head/belt area. Either can cause gradual coolant loss and overheating if ignored.

    This issue also affects: Buick Encore GX, Cadillac Allante, Cadillac Catera

    Common Symptoms

    • Coolant drip from water pump weep hole
    • Coolant sprayed across belt/accessories
    • Sweet smell and low coolant level
    • Coolant residue at rear/right of engine
    • Rising temperature gauge / overheating

    How to Fix

    Pressure-test the cooling system to pinpoint the source. A weep-hole drip or coolant flung by the belt means the water pump — replace it (and the belt if soaked). Coolant at the rear/right of the engine points to the crossover pipe gaskets — replace both crossover gaskets. Refill with the correct Dex-Cool and bleed the system. Do not keep driving with a suspected bad water pump; overheating these aluminum engines risks head-gasket damage.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Engine Water Pump
      Cross-refWPGM-604V

      Fitment confirmed against the ShowMeTheParts catalog for this vehicle's year and engine.

      eBay

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$250 - $900

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    The 2014-2020 Impala uses an electric power steering system with a motor mounted on the steering column. The motor can fail, causing loss of power steering assist (steering becomes very heavy). The steering control module can also lose communication, triggering warnings. GM issued a recall for some model years.

    Common Symptoms

    • POWER STEERING or SERVICE STEERING warning
    • Steering suddenly becomes heavy
    • Intermittent power steering assist
    • Clunking noise from steering column

    How to Fix

    Replace the electric power steering motor/column assembly. Remanufactured units available from Cardone. Recall coverage may apply - check with dealer.

    Typical repair cost:$600 - $1,500

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence

    The intermediate steering shaft on the 2006-2020 Impala develops a clunk or pop felt through the steering wheel when turning, especially at low speeds and when going over bumps. The intermediate shaft connects the steering column to the steering gear and uses a slip joint that loses its lubrication over time, causing a binding and releasing action that creates the clunk. The noise is most noticeable when turning while going over speed bumps or entering driveways. GM issued TSB 08-02-32-007 for this issue.

    Common Symptoms

    • Clunk or pop felt in steering wheel when turning
    • Noise when turning over bumps or uneven surfaces
    • Steering feels notchy or catches during turns
    • Clunk most noticeable at low speeds
    • Pop when going from left to right turn

    How to Fix

    The intermediate shaft can be temporarily improved by injecting lithium grease into the slip joint through a small hole drilled in the shaft boot. The permanent fix is replacement of the intermediate steering shaft with the updated GM design ($150-$300 for parts, $100-$200 labor). The updated shaft has improved lubrication retention. Some owners apply grease every 6-12 months as a cheaper maintenance approach rather than full replacement.

    Typical repair cost:$30 - $500

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium Confidence

    A repetitive clicking or knocking sound from behind the dash — often constant, sometimes only when the car is running or turned off — is a classic Impala blend door actuator failure. The plastic gears inside the small actuator motor strip out, so the actuator can no longer position the blend door. On dual-zone systems there are separate left and right actuators; a stuck door means one side blows hot while the other blows cold, or the temperature won't respond to the setting.

    This issue also affects: Buick Regal, Chevrolet Equinox, Chevrolet Express

    Common Symptoms

    • Repetitive clicking/knocking behind the dash
    • One side blows hot, the other cold (dual-zone)
    • Temperature doesn't change with setting
    • Air comes from wrong vents
    • Clicking continues after engine off

    How to Fix

    Locate the clicking actuator (temperature/blend, mode, or recirc — the Dorman 604-108 covers common Impala blend-door applications). Replace the failed actuator; pulling its fuse only silences the clicking temporarily and is not a fix. Many Impala actuators self-calibrate on install: set temperature to full hot or cold, reconnect the battery, cycle the key on, and let the motors auto-calibrate.

    Typical repair cost:$100 - $400

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026
    NHTSA Recalls1 recall

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

    Campaign #18V57600030/08/2018

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

    🔧
    A mechanic who knows YOUR exact car
    Answers tuned to your year, make, model & trim — not generic advice. Save your garage so it always has the right context.
    Get ahead of Chevrolet Impala problems — free
    Leave your email and we'll alert you the moment there's a new recall or known issue for your Chevrolet Impala. Free, no account needed.

    Don't see your problem? Describe your symptoms to get a diagnosis, or get a full repair guide.

    Other Chevrolet Models

    Chevrolet Silverado 150078Chevrolet Corvette59Chevrolet Equinox58Chevrolet Malibu44Chevrolet Camaro40Chevrolet Traverse37

    Frequently Asked Questions

    What are the most common Chevrolet Impala problems?

    According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2000-2020 Chevrolet Impala has 17 documented issues. The most frequently reported are: Reduced Engine Power / Service StabiliTrak from Throttle Body Failure, Leaking Fuel Pressure Regulator on 3800 V6 (L36) — Recall 04V090000, Passlock Security System No-Start Condition. Of these, 9 are rated critical and should be addressed promptly.

    Is the Chevrolet Impala reliable?

    The 2000-2020 Chevrolet Impala has 17 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 9 issues are rated critical: Reduced Engine Power / Service StabiliTrak from Throttle Body Failure and Leaking Fuel Pressure Regulator on 3800 V6 (L36) — Recall 04V090000 and Passlock Security System No-Start Condition and Key Ring / Key Head Ignition Recall 14V355000 (2006-2014 Impala) and Front Valve Cover Gasket Leak — Oil on Exhaust Manifold Fire Recall (15V201000) and Intake Manifold Gasket Leak (3.4L/3.8L V6) and Front Valve Cover Oil Leak Fire Hazard — 3.8L V6 Impala (Recall 09V116000) and 4T65-E Transmission Failure and Hard Shifts and Ignition Switch Failure and Recall (NHTSA 14V-394). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Chevrolet Impala problems?

    Repair costs for known Chevrolet Impala issues range from $0 to $3,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Reduced Engine Power / Service StabiliTrak from Throttle Body Failure, typically costs $100-$450 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What year Chevrolet Impala is the most reliable?

    Reliability varies across model years of the Chevrolet Impala. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2000-2020 Chevrolet Impala with 17 documented issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports.

    What is the 2006-2016 Chevrolet Impala Reduced Engine Power / Service StabiliTrak from Throttle Body Failure?

    Impalas frequently throw a cluster of warnings at once — 'Engine Power Reduced,' 'Service StabiliTrak,' and 'Service Traction Control' — that are usually one underlying drive-by-wire fault rather than three separate failures. The most common root cause is the electronic throttle… Repairs typically run $100-$450. Severity: high.

    What is the 2000 Chevrolet Impala Leaking Fuel Pressure Regulator on 3800 V6 (L36) — Recall 04V090000?

    NHTSA lists the 2000 Impala in this recall when it left the factory with the 3800 V6 (L36) and one of the suspect Delphi fuel pressure regulators. Those regulators leak far more often than they should. On the Impala the leaked fuel does not simply drip away — it is drawn into the… Severity: high.

    What is the 2000-2005 Chevrolet Impala Passlock Security System No-Start Condition?

    The Passlock anti-theft system causes intermittent no-start conditions where the security light flashes and the fuel pump is disabled. The ignition lock cylinder contains a Hall-effect sensor that reads a resistance value; when contacts wear or corrode, the BCM detects a mismatch… Repairs typically run $150-$600. Severity: high.

    What is the 2006-2014 Chevrolet Impala Key Ring / Key Head Ignition Recall 14V355000 (2006-2014 Impala)?

    The Impala has the widest year span of any vehicle in GM recall 14V355000 - 2006 through 2014. The problem is not the key turning itself off on its own; it is the load hanging from it. NHTSA's record states that the weight on the key ring, combined with road conditions or some ot… Severity: high.

    What is the 2004 Chevrolet Impala Front Valve Cover Gasket Leak — Oil on Exhaust Manifold Fire Recall (15V201000)?

    General Motors recalled 2004 Chevrolet Impalas manufactured April 8, 2003 through June 23, 2003 because the valve cover gasket may leak. Leaking engine oil can reach the hot surface of the exhaust manifold, and GM's stated consequence is an increased risk of fire — which is why t… Severity: high.

    What is the 2000-2005 Chevrolet Impala Intake Manifold Gasket Leak (3.4L/3.8L V6)?

    The 3.4L and 3.8L V6 engines in 2000-2005 Impalas use Dex-Cool compatible intake manifold gaskets that deteriorate over time, causing coolant to leak externally or internally into the oil. External leaks appear as dried orange coolant trails on the engine block. Internal leaks co… Repairs typically run $300-$1,000. Severity: high.

    What is the 2000-2003 Chevrolet Impala Front Valve Cover Oil Leak Fire Hazard — 3.8L V6 Impala (Recall 09V116000)?

    GM recall 09V116000 covers 2000-2003 Chevrolet Impalas built with the 3.8L naturally aspirated V6. The problem is not the oil leak itself but where the oil ends up: under hard braking, drops of engine oil can be deposited on the exhaust manifold. If the manifold is hot enough and… Severity: high.

    What is the 2000-2013 Chevrolet Impala 4T65-E Transmission Failure and Hard Shifts?

    The 4T65-E automatic transmission used in the 2000-2013 Impala is one of the most failure-prone GM transmissions. Common failures include the 1-2 accumulator piston cracking (causing harsh 1-2 shift), pressure control solenoid failure (erratic shifts and slipping), and the forwar… Repairs typically run $200-$3,500. Severity: high.

    What is the 2003-2006 Chevrolet Impala Ignition Switch Failure and Recall (NHTSA 14V-394)?

    The 2003-2006 Impala was included in the massive GM ignition switch recall affecting millions of vehicles. The ignition switch has a weak detent spring that allows the key to slip from the "Run" position to the "Accessory" or "Off" position while driving. When this happens, the e… Repairs typically run $0-$0. Severity: high.

    What is the 2006-2013 Chevrolet Impala Erratic Fuel Gauge from Faulty Fuel Level Sensor / Sending Unit?

    The in-tank fuel level sensor (part of the sending unit on the fuel pump module) is a common failure on the Impala. The sensor's small metal contact 'teeth' wear against the resistor card as the float arm moves, and the arm itself can stick or bind. The result is a gauge that rea… Repairs typically run $150-$500. Severity: medium.

    What is the 2006-2013 Chevrolet Impala Front ABS Wheel Speed Sensor Wiring Harness Failure (C0035)?

    The 2006-2013 Impala is notorious for internal breaks in the front ABS wheel-speed-sensor wiring harness. The factory routes and clamps the harness such that steering movement repeatedly flexes the wire; the copper conductors fracture inside the insulation while the outer jacket… Repairs typically run $90-$350. Severity: medium.

    What is the 2006-2013 Chevrolet Impala Water Pump and Coolant Crossover Pipe Gasket Leaks (3.5L/3.9L)?

    The 3.5L and 3.9L 'high value' V6s develop two common coolant leaks. First, the water pump leaks from its weep hole as the internal seal wears — often visible as coolant sprayed across the serpentine belt and accessories. Second, the cast-aluminum coolant crossover pipe on the ri… Repairs typically run $250-$900. Severity: medium.

    What is the 2014-2020 Chevrolet Impala Electric Power Steering Assist Motor Failure?

    The 2014-2020 Impala uses an electric power steering system with a motor mounted on the steering column. The motor can fail, causing loss of power steering assist (steering becomes very heavy). The steering control module can also lose communication, triggering warnings. GM issue… Repairs typically run $600-$1,500. Severity: medium.

    What is the 2006-2013 Chevrolet Impala Instrument Cluster Stepper Motor Gauge Failure?

    These Impala gauge clusters use small stepper motors to drive each needle, and GM's era-wide stepper-motor defect makes them fail prematurely. Typically one gauge sticks or reads wildly wrong first (speedometer stuck at 60 while parked, fuel pegged on full, temperature slammed to… Repairs typically run $100-$500. Severity: medium.

    What is the 2006-2020 Chevrolet Impala Steering Intermediate Shaft Clunk?

    The intermediate steering shaft on the 2006-2020 Impala develops a clunk or pop felt through the steering wheel when turning, especially at low speeds and when going over bumps. The intermediate shaft connects the steering column to the steering gear and uses a slip joint that lo… Repairs typically run $30-$500. Severity: low.

    What is the 2006-2020 Chevrolet Impala Power Window Regulator and Motor Failure?

    The power window regulators in the 2006-2020 Impala fail frequently, causing windows to fall into the door, move slowly, or stop working entirely. The cable-style regulator uses thin steel cables that fray and break, or the motor gears strip. The driver window is the most commonl… Repairs typically run $100-$400. Severity: low.

    What is the 2006-2016 Chevrolet Impala HVAC Blend Door Actuator Clicking and Uneven Cabin Temperature?

    A repetitive clicking or knocking sound from behind the dash — often constant, sometimes only when the car is running or turned off — is a classic Impala blend door actuator failure. The plastic gears inside the small actuator motor strip out, so the actuator can no longer positi… Repairs typically run $100-$400. Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.