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Infiniti · Known Issues

2011-2026 Infiniti QX80 Problems: 8 Known Issues

2011-2026 model years · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2011-2026 Infiniti QX80 has 8 documented known issues, with 5 rated critical. The most serious are Fuel Pump Impeller Swells and Binds Causing Engine Stall (Recall 21V373000) ($0-$0 repair), Hydraulic Body Motion Control System Leak ($500-$3,000 repair), Driver Airbag Inflator Built With Incorrect Part May Rupture (Recall 14V668000) ($0-$0 repair), VK56VD Timing Chain Stretch ($2,000-$5,000 repair) and Fuel Pressure Sensor Under-Torqued Causing Fuel Leak and Fire Risk (Recall 14V683000) ($0-$0 repair). Across all issues with published estimates, repair costs range from $500 to $5,000. DIY maintenance guides at au7o.io.

In This Article

  • QX80 Fuel System2
  • QX80 Suspension2
  • QX80 Safety/Recalls2
  • QX80 Engine1
  • QX80 Electrical1
  • Recalls4
  • FAQ
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In This Article

  • Fuel System2
  • Suspension2
  • Safety/Recalls2
  • Engine1
  • Electrical1
  • Recalls4
  • FAQ

All 8 Known Issues

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The impeller inside the fuel pump module can absorb fuel, swell, and bind against the pump housing. Once it binds the pump fails and fuel delivery stops, stalling the engine — potentially at speed and without warning. This is the same low-density impeller defect that ran through a large number of Nissan and Infiniti products of the period. NHTSA campaign 21V373000 covers 2020-2021 QX80 and Nissan Armada with V8 engines; owner letters were mailed February 4, 2022, and the campaign numbers are R21A3 for Infiniti and R21A2 for Nissan. The remedy is replacement of the fuel pump module, not a software change.

Common Symptoms

  • Engine stalls while driving without warning
  • Long crank or failure to restart when hot
  • Hesitation or loss of power under load
  • Whining or buzzing from the fuel tank area
  • Check engine light with fuel pressure codes

How to Fix

Have the dealer replace the fuel pump module under recall R21A3 / NHTSA 21V373000, free of charge, and verify by VIN that it was actually performed on a used purchase. The failure mode gives some warning: a swelling impeller drags before it seizes, so hard hot starts, extended cranking, hesitation under load, and a whining fuel pump are the precursors to the stall. Do not let a shop replace an in-tank pump at your expense before checking recall eligibility — this is a covered repair on affected VINs. If the vehicle has already stalled and been recovered, mention that specifically, since the dealer will want to check for consequential damage.

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Typical repair cost:$0 - $0

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High ConfidenceVerifiedReviewed Aug 2026

Fuel pressure sensors were not sufficiently tightened during production. As the vehicle is driven, vibration and thermal cycling allow the under-torqued sensor to loosen further until fuel escapes past its seal. A fuel leak in the engine bay, next to hot exhaust components and ignition sources, is a vehicle fire risk. NHTSA campaign 14V683000 covers QX80 alongside 2012-2014 Nissan Juke, 2012-2013 M56 and QX56, and 2014-2015 Q70 V8 vehicles. The recall began January 25, 2015 and the remedy is simply re-torquing the sensors.

Common Symptoms

  • Fuel smell from the engine bay
  • Visible fuel wetness or staining around the fuel rail
  • Check engine light with fuel pressure or rail pressure codes
  • Hard starting or rough running from lost rail pressure

How to Fix

Have the dealer re-torque the fuel pressure sensors under recall 14V683000, free of charge — this is a quick job, not a parts replacement. Independent of the recall, treat any fuel smell from the engine bay on this vehicle as urgent rather than a curiosity: stop driving it, and do not idle it in an attached garage. Look for wetness or a varnish-like stain around the fuel rail and the sensor boss. If the sensor has been loose long enough to damage its seal, re-torquing alone will not stop the leak and the sensor and seal need replacing.

Find a Infiniti dealer

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Open Infiniti dealer map in Google Maps ↗

Call to confirm they service Infiniti vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Typical repair cost:$0 - $0

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

The QX80 equipped with Hydraulic Body Motion Control (HBMC) develops fluid leaks from the hydraulic actuators and lines. The system uses high-pressure hydraulic fluid to control body roll, and seal degradation leads to leaks and reduced effectiveness.

Common Symptoms

  • Increased body roll in corners
  • Hydraulic fluid puddle under vehicle
  • HBMC warning light on dashboard
  • Clunking noise over bumps

How to Fix

Inspect and replace leaking hydraulic lines and actuator seals. The HBMC fluid reservoir should be checked regularly. Complete system replacement is expensive but may be necessary if multiple components have failed.

Typical repair cost:$500 - $3,000

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Community Reported
Medium Confidence

QX80 vehicles with the rear self-leveling air suspension develop a persistent rear sag that makes the truck look permanently loaded, and the failure usually cascades in a predictable order. The rubber air springs crack and leak with age, typically after five to seven years. The compressor then runs constantly trying to hold ride height, and running constantly is what burns it out — so an owner who ignores a slow sag ends up paying for the compressor as well as the springs. Separately and very commonly, the rear ride height sensor, which connects the frame to the lower control arm on the driver's side, fails when water infiltrates it and shorts, causing the system to command the wrong height or give up entirely. RepairPal puts height sensor replacement around $690-$719 and compressor replacement around $824-$858 before any air spring work.

Common Symptoms

  • Rear end sagging as though loaded when empty
  • Vehicle sits low on all four corners after sitting overnight
  • Air compressor running constantly or far more than normal
  • Suspension warning light or ride height fault message
  • Vehicle fails to raise or lower on command
  • Harsh or bottoming ride at the rear

How to Fix

Diagnose in the right order and you avoid paying twice. Listen for the compressor running far longer or more often than normal, which is the earliest sign and means the system is chasing a leak. Spray soapy water on the rear air springs and their fittings and look for bubbles. Have the height sensor checked with a scan tool that reads live ride height values before replacing it on suspicion, since a failed sensor and a leaking spring produce a similar sag. Replace leaking air springs promptly rather than nursing them — every day of a leak is compressor life burned. If the compressor has already failed, replace the leaking springs at the same time or the new compressor follows the old one. Owners keeping a high-mileage QX80 long term sometimes convert to a conventional coil setup, which eliminates the failure mode at the cost of the self-leveling function; that is a reasonable choice on a truck that never tows, and a poor one on a truck that does.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Infiniti non-HBMC rear self-leveling shock absorber
    OEME6210-1LA8A

    Confirmed leaking or failed pneumatic rear-shock branch on the cataloged non-HBMC/LE-High configuration Fitment/availability: E6210-1LA8A is a rear shock cataloged for 2014-2024 QX80 LE/High and the retailer states quantity two with the …

    InfinitiPartsDeal
  • Genuine Infiniti rear ride-height sensor for the non-HBMC rear-leveling branch
    OEM53820-1LA2A

    Scan-data- and circuit-confirmed rear height-sensor failure branch Fitment/availability: 53820-1LA2A is the rear height sensor cataloged across 2014-2024 QX80, with the official ride-control listing distinguishing the rear sensor without…

    InfinitiPartsDeal
  • Genuine Infiniti rear-leveling air compressor assembly
    OEM53400-1LA4C

    Pressure/output/electrical-confirmed compressor failure branch after all leaks are repaired Fitment/availability: 53400-1LA4C is the current compressor assembly replacing 1LA4A/1LA4B and is cataloged for 2014-2024 QX80. Confirm VIN and s…

    InfinitiPartsDeal

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$690 - $3,000

Research This Issue

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

The driver's frontal airbag inflator on affected vehicles was manufactured with an incorrect internal part. In a crash severe enough to demand deployment, the wrong part can block the flow of propellant, which causes the inflator to over-pressurize and rupture. A ruptured inflator sprays metal fragments into the cabin at the driver, turning the safety device into the injury source. NHTSA campaign 14V668000 covers 2014 QX80 vehicles built June 18, 2013 to February 11, 2014 and 2013 QX56 built September 1, 2012 to April 26, 2013. The recall began December 1, 2014. This is a manufacturing defect specific to these builds and is separate from the Takata inflator campaigns.

Common Symptoms

  • No warning symptoms — the defect is latent until deployment
  • SRS warning light if an unrelated airbag fault is also present

How to Fix

Check the VIN against NHTSA or Infiniti immediately — this is a build-date-limited campaign and the consequence is inflator rupture, which puts it in the highest urgency tier regardless of the vehicle's age or mileage. The dealer replaces the front driver airbag inflator free of charge. Do not defer this one behind routine maintenance, and do not accept a used or salvage steering wheel assembly as a substitute repair. If the SRS warning light is on, that is a separate fault needing diagnosis and does not indicate whether this recall was performed.

Typical repair cost:$0 - $0

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

On QX80 vehicles fitted with 22-inch wheels, the Gross Axle Weight Rating printed on the certification label is incorrect and higher than the true rating. An owner loading the vehicle to the posted number — a realistic scenario on a three-row SUV used for towing, hauling, or family road trips — can overload the axle and the tires without any indication of doing so, which puts the vehicle out of compliance with FMVSS 110, Tire Selection and Rims. NHTSA campaign 26V455000 covers 2014-2027 QX80 with 22-inch wheels alongside 2020-2026 Nissan Armada and 2011-2013 QX56. VINs became searchable on NHTSA.gov July 16, 2026, and interim owner letters were expected to mail August 21, 2026. This is a very recent campaign with the final remedy still pending.

Common Symptoms

  • No mechanical symptoms — the defect is an incorrect information label
  • Vehicle can be unknowingly overloaded when loaded to the posted rating

How to Fix

The remedy is a corrected certification label: dealers will install new labels and Infiniti will also mail replacement labels to owners. Because the final remedy is still being rolled out, the practical near-term action is to stop relying on the door-jamb GAWR figure when loading a 22-inch-wheel QX80. Load conservatively, weigh the vehicle at a public scale if you tow or haul near capacity, and confirm the load rating stamped on the tires themselves rather than trusting the label. Note that the earlier campaign 14V129000 addressed the same class of error on 2014 QX80s with 20-inch wheels, so a given vehicle's history may show a prior label correction that does not satisfy this one.

Typical repair cost:$0 - $0

Research This Issue

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Community Reported
High ConfidenceVerifiedReviewed Aug 2026

The 5.6L VK56VD engine can develop timing chain stretch, particularly when oil changes are neglected. The primary and secondary timing chains elongate over time, causing rough idle, reduced power, and potential engine damage if not addressed.

Common Symptoms

  • Rattling noise at cold start
  • Check engine light with timing codes
  • Rough idle
  • Reduced engine power

How to Fix

Replace the timing chain, tensioners, and guides as a complete kit. This is a labor-intensive repair requiring significant engine disassembly. Strict adherence to 5,000-mile oil change intervals helps prevent premature chain wear.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Infiniti right/passenger camshaft timing chain
    OEM13028-1LA6A

    Confirmed right-bank chain wear/damage branch Fitment/availability: 13028-1LA6A is the current Japan-made passenger/right timing chain replacing 1LA3A/1LA4A and is cataloged for 2014-2024 QX80 VK56VD. Confirm the 2014-2017 VIN, measured …

    InfinitiPartsDeal
  • Genuine Infiniti left/driver camshaft timing chain
    OEM13028-1CA6A

    Confirmed left-bank chain wear/damage branch Fitment/availability: 13028-1CA6A is the current Japan-made driver/left timing chain replacing 1CA3A/1CA4A and is cataloged for 2014-2024 QX80 VK56VD. Confirm the 2014-2017 VIN, measured fault…

    InfinitiPartsDeal
  • Genuine Infiniti right/passenger timing-chain tensioner
    OEM13070-1LA2B

    The retailer page confusingly calls it a belt tensioner; rely on the OE diagram and confirm VIN/position before ordering.

    InfinitiPartsDeal
  • Genuine Infiniti left/driver timing-chain tensioner
    OEM13070-1CA2C

    Confirm the 2014-2017 VIN and position in the current diagram.

    InfinitiPartsDeal
  • Genuine Infiniti right-bank tension-side chain guide
    OEM13085-1LA3A

    Confirm VIN and right-bank position.

    InfinitiPartsDeal
  • Genuine Infiniti right-bank slack-side chain guide
    OEM13091-1LA3A

    Confirm VIN and right-bank position.

    InfinitiPartsDeal
  • Genuine Infiniti left-bank tension-side chain guide
    OEM13085-1CA2B

    Confirm VIN and left-bank position.

    InfinitiPartsDeal
  • Genuine Infiniti left-bank slack-side chain guide
    OEM13091-1CA2B

    Confirm VIN and left-bank position.

    InfinitiPartsDeal

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$2,000 - $5,000

Research This Issue

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Community Reported
Medium Confidence

The QX80 infotainment system exhibits noticeable lag when navigating menus, inputting destinations, and switching between audio sources. The aging hardware platform cannot keep pace with modern connected car expectations for a luxury SUV.

Common Symptoms

  • Slow touchscreen response
  • Navigation route calculation delays
  • Audio source switching lag
  • Backup camera delayed display

How to Fix

Update to the latest available firmware. Reduce the number of paired Bluetooth devices. The 2025+ models received an updated system, but earlier models remain limited by hardware constraints.

Typical repair cost:$0 - $500

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Community Reported
High Confidence
NHTSA Recalls4 recalls

BACK OVER PREVENTION

Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign #24V74800003/10/2024

BACK OVER PREVENTION:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Campaign #24V74700003/10/2024

BACK OVER PREVENTION:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

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Frequently Asked Questions

What are the most common Infiniti QX80 problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2011-2026 Infiniti QX80 has 8 documented issues. The most frequently reported are: Fuel Pump Impeller Swells and Binds Causing Engine Stall (Recall 21V373000), Hydraulic Body Motion Control System Leak, Driver Airbag Inflator Built With Incorrect Part May Rupture (Recall 14V668000). Of these, 5 are rated critical and should be addressed promptly.

Is the Infiniti QX80 reliable?

The 2011-2026 Infiniti QX80 has 8 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 5 issues are rated critical: Fuel Pump Impeller Swells and Binds Causing Engine Stall (Recall 21V373000) and Hydraulic Body Motion Control System Leak and Driver Airbag Inflator Built With Incorrect Part May Rupture (Recall 14V668000) and VK56VD Timing Chain Stretch and Fuel Pressure Sensor Under-Torqued Causing Fuel Leak and Fire Risk (Recall 14V683000). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Infiniti QX80 problems?

Repair costs for known Infiniti QX80 issues range from $0 to $5,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Fuel Pump Impeller Swells and Binds Causing Engine Stall (Recall 21V373000), typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What year Infiniti QX80 is the most reliable?

Reliability varies across model years of the Infiniti QX80. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2011-2026 Infiniti QX80 with 8 documented issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

Campaign #25V82100026/11/2025

EQUIPMENT:OTHER:LABELS

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Campaign #26V45500015/07/2026

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

What is the 2020-2021 Infiniti QX80 Fuel Pump Impeller Swells and Binds Causing Engine Stall (Recall 21V373000)?

The impeller inside the fuel pump module can absorb fuel, swell, and bind against the pump housing. Once it binds the pump fails and fuel delivery stops, stalling the engine — potentially at speed and without warning. This is the same low-density impeller defect that ran through… Repairs typically run $0-$0. Severity: high.

What is the 2018-2026 Infiniti QX80 Hydraulic Body Motion Control System Leak?

The QX80 equipped with Hydraulic Body Motion Control (HBMC) develops fluid leaks from the hydraulic actuators and lines. The system uses high-pressure hydraulic fluid to control body roll, and seal degradation leads to leaks and reduced effectiveness. Repairs typically run $500-$3,000. Severity: high.

What is the 2014 Infiniti QX80 Driver Airbag Inflator Built With Incorrect Part May Rupture (Recall 14V668000)?

The driver's frontal airbag inflator on affected vehicles was manufactured with an incorrect internal part. In a crash severe enough to demand deployment, the wrong part can block the flow of propellant, which causes the inflator to over-pressurize and rupture. A ruptured inflato… Repairs typically run $0-$0. Severity: high.

What is the 2011-2017 Infiniti QX80 VK56VD Timing Chain Stretch?

The 5.6L VK56VD engine can develop timing chain stretch, particularly when oil changes are neglected. The primary and secondary timing chains elongate over time, causing rough idle, reduced power, and potential engine damage if not addressed. Repairs typically run $2,000-$5,000. Severity: high.

What is the 2014-2015 Infiniti QX80 Fuel Pressure Sensor Under-Torqued Causing Fuel Leak and Fire Risk (Recall 14V683000)?

Fuel pressure sensors were not sufficiently tightened during production. As the vehicle is driven, vibration and thermal cycling allow the under-torqued sensor to loosen further until fuel escapes past its seal. A fuel leak in the engine bay, next to hot exhaust components and ig… Repairs typically run $0-$0. Severity: high.

What is the 2014-2026 Infiniti QX80 Certification Label Lists Incorrect Gross Axle Weight Rating (Recall 26V455000)?

On QX80 vehicles fitted with 22-inch wheels, the Gross Axle Weight Rating printed on the certification label is incorrect and higher than the true rating. An owner loading the vehicle to the posted number — a realistic scenario on a three-row SUV used for towing, hauling, or fami… Repairs typically run $0-$0. Severity: medium.

What is the 2014-2022 Infiniti QX80 Rear Self-Leveling Air Suspension Sag from Air Spring Leak, Height Sensor, or Compressor Failure?

QX80 vehicles with the rear self-leveling air suspension develop a persistent rear sag that makes the truck look permanently loaded, and the failure usually cascades in a predictable order. The rubber air springs crack and leak with age, typically after five to seven years. The c… Repairs typically run $690-$3,000. Severity: medium.

What is the 2018-2026 Infiniti QX80 Infotainment System Slow Response?

The QX80 infotainment system exhibits noticeable lag when navigating menus, inputting destinations, and switching between audio sources. The aging hardware platform cannot keep pace with modern connected car expectations for a luxury SUV. Repairs typically run $0-$500. Severity: low.