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Lincoln · Known Issues

2021 Lincoln Navigator Problems: 7 Known Issues

2021 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Lincoln Navigator has 7 documented known issues, with 4 rated critical. The most serious are 10R80 10-Speed Harsh/Erratic Shifting & Torque Converter Shudder ($600-$8,700 repair), 10R80 10-Speed Transmission Harsh/Erratic Shifting & Shudder ($300-$4,000 repair), Backup Camera Blanks Out or Lingers on the Display — Recall 25S72 (NHTSA 25V442) and 3.5L EcoBoost Cam Phaser Rattle / Timing Failure ($2,800-$4,000 repair). Across all issues with published estimates, repair costs range from $200 to $8,700. DIY maintenance guides at au7o.io.

In This Article

  • Navigator Transmission2
  • Navigator Safety/Recalls1
  • Navigator Engine1
  • Navigator Electrical2
  • Navigator Exterior1
  • Recalls29
  • FAQ
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In This Article

  • Transmission2
  • Safety/Recalls1
  • Engine1
  • Electrical2
Exterior
1
  • Recalls29
  • FAQ
  • All 7 Known Issues

    Filter:
    ALL YEARS2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

    On the 2018-2022 Lincoln Navigator 3.5L EcoBoost V6, the 10R80 transmission paired with the 3.5L EcoBoost suffers axial movement of the CDF clutch drum sleeve, causing internal hydraulic leaks. Owners report harsh 1-2 and 2-3 engagements, clunking on coast-down, shudder at 20-32 mph cruise, and unexpected hard downshifts. Subject of an active class-action lawsuit and multiple Ford TSBs.

    This issue also affects: Ford Aerostar, Ford Bronco, Ford Contour

    Common Symptoms

    • Harsh/clunky upshifts and downshifts
    • Shudder or vibration between 20-32 mph
    • Delayed engagement from Park or Reverse
    • Unexpected hard downshift at speed

    How to Fix

    Have dealer perform the latest TCM/PCM reflash per the current 10R80 harsh-shift TSB (currently 25-2132, superseding 25-2023/24-2046/23-2250) first. If shudder persists, request CDF clutch cylinder and torque-converter repair rather than fluid-only service - generic flushes typically don't resolve it. Document repeated complaints in writing to preserve lemon-law and class-action (O'Connor v. Ford, N.D. Ill.) standing.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Motorcraft MERCON ULV automatic transmission fluid XT-12-QULV, 1 quart
      OEMXT-12-QULV

      Service a confirmed 10R80 only when the current diagnostic/service procedure calls for drain, refill or repair fluid Fitment/availability: Live priced Add to Cart direct page identifies genuine Ford XT-12-QULV and the one-quart container…

      FordPartsGiant

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$600 - $8,700

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2018-2023 Lincoln Navigator, the 10-speed 10R80 automatic in 2018+ Navigators is widely reported to shift harshly, clunk, jerk, hesitate, or shudder between gears. Causes include a sticking torque converter clutch (TCC) regulator valve causing TCC shudder, valve body issues, CDF drum/bushing failure, and control software faults. The problem prompted a class-action lawsuit against Ford over the 10R80.

    This issue also affects: Ford Aerostar, Ford Bronco, Ford Contour

    Common Symptoms

    • Harsh or delayed engagement into gear
    • Jerking, lunging, or clunking between gears
    • Shudder or vibration (TCC shudder) at cruising speed
    • Hesitation when accelerating
    • Slipping

    How to Fix

    Ford TSBs address the issue with transmission control module/PCM software reflashes, valve body or main control valve body service, and in some cases CDF drum or TCC regulator valve replacement. A transmission fluid service with the correct spec fluid is part of the fix in many cases.

    Typical repair cost:$300 - $4,000

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2020-2021 Lincoln Navigator, the 2020 and 2021 Lincoln Navigator is included in Ford's rearview camera software recall 25S72, filed with NHTSA as campaign 25V442000. A software error in the Navigator's rearview camera system can produce either of two faults: the camera image comes up blank when the driver selects reverse, or the reversing image remains displayed after the backing maneuver is finished. Because the Navigator is a large SUV, losing the camera view leaves the driver with a reduced view of the area directly behind the vehicle. A camera image that will not clear once the SUV is back in a forward gear draws the driver's attention away from the road. Ford's filing says both conditions can increase the risk of a crash. NHTSA logged the defect under Back Over Prevention: Software.

    Common Symptoms

    • Blank rearview camera image when shifting into reverse
    • Reverse camera view stays on the display after the backing event ends

    How to Fix

    Dealers update the rearview camera software free of charge — this is a reflash, not a camera replacement, so it is typically a short visit. Ford began mailing owner letters on September 4, 2025. Because Navigators change hands often, check your own VIN at nhtsa.gov/recalls rather than relying on the letter; the campaign will appear as 25V442000 (Ford 25S72) if the work has not been done. Questions can go to Ford/Lincoln customer service at 1-866-436-7332.

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Aug 2026

    On the 2018-2021 Lincoln Navigator, fourth-generation Navigators with the twin-turbo 3.5L EcoBoost V6 commonly develop a loud rattle or diesel-like clacking from the front of the engine, most noticeable for 2-5 seconds on cold startup. The internal locking pin inside the variable camshaft timing (VCT) phasers fails, allowing oil to drain and slack to develop in the timing chain. Left unaddressed it can advance to crank/cam correlation faults and timing damage.

    This issue also affects: Ford Bronco, Ford Edge, Ford Expedition

    Common Symptoms

    • Loud rattle/clatter from front of engine on cold start
    • Diesel-like ticking at idle
    • Check engine light
    • Rough idle

    How to Fix

    Ford issued TSB 20-2315 and Customer Satisfaction Program 21N03 (extended warranty to Jan 1, 2023) covering replacement of all four VCT phasers plus a PCM reflash on 2018-2020 models. Out of warranty, repair involves replacing all four phasers, the primary chain, tensioners, and guides.

    Typical repair cost:$2,800 - $4,000

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2018-2022 Lincoln Navigator, the SYNC 3 (2018-2020) and SYNC 4 (2021+) head unit in the 4th-generation Navigator freezes, reboots mid-drive, displays a black screen with spinning loader, loses touch response, drops Bluetooth pairing, or fails to show the backup camera. Issue is typically an APIM (Accessory Protocol Interface Module) firmware bug or hardware fault. Note: The 2015 Navigator (final year of 3rd-gen) is the only Navigator that ever shipped with MyLincoln Touch / SYNC 2; 2010-2014 Navigators ran SYNC 1, a different system not affected by the MyFord/MyLincoln Touch class action.

    Common Symptoms

    • Touchscreen frozen or black
    • System reboots randomly while driving
    • Bluetooth/phone won't pair or drops calls
    • Voice commands ignored
    • Backup camera fails to display
    • Map/nav misroutes or won't load

    How to Fix

    Soft reset: hold power + seek-right ~10 seconds until reboot. If that fails, perform a master reset (Settings > General > Master Reset) and install the latest SYNC update from owner.lincoln.com via USB. For persistent failure, disconnect the negative battery cable for 10 minutes. Dealer APIM replacement runs $800-1500 if the module is dead. The MyFord/MyLincoln Touch class settlement (Case 3:13-cv-03072) only covered Ford/Lincoln vehicles purchased before August 9, 2013, and the claim period has closed — Navigator owners are not eligible since the Navigator did not receive MyLincoln Touch until MY2015.

    Typical repair cost:$0 - $2,500

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2018-2021 Lincoln Navigator, fourth-gen Navigator owners frequently report the hands-free power liftgate opening or cycling by itself, sometimes while parked or triggered by opening a driver door or even nearby beeping sounds. The root cause is typically a faulty liftgate release switch, hands-free kick sensor, or wiring harness, compounded by software glitches in the body control module.

    Common Symptoms

    • Liftgate opens randomly while parked
    • Liftgate reopens immediately after being closed
    • Liftgate triggered by door operation or external sounds
    • Hands-free kick feature unreliable

    How to Fix

    TSB 18-2089 addresses early 2018 units with a liftgate release switch and wiring harness replacement. Owners report success replacing the tailgate/hands-free sensor and applying dealer software updates; a battery reset sometimes clears intermittent glitches before hardware replacement.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Genuine Lincoln GD9Z-9C888-A release switch assembly, two required
      OEMGD9Z-9C888-A

      Replace both liftgate and liftgate-glass release switches under TSB 18-2089 Fitment/availability: Live Ships in 1-2 Business Days/Add to Cart page identifies exact GD9Z-9C888-A and Navigator fitment, although the generic retailer title c…

      FordPartsGiant
    • Genuine Ford JL7Z-13A409-K liftgate wire harness assembly
      OEMJL7Z-13A409-K (superseded by JL7Z-13A409-L)

      Confirm the early-2018 build and order the current supersession

      FordPartsGiant

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$200 - $900

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2007-2024 Lincoln Navigator, the Dorman-supplied power running board motors and pivot/swivel brackets on 2007-2014 (3rd-gen) and 2015-2017 (3rd-gen refresh) Navigators corrode and seize from road salt and water exposure, especially in northern states. Boards stop deploying, hang in mid-position, or cycle repeatedly. Brackets with dissimilar-metal mounting can crack and drop the board. On 2018+ (4th-gen) trucks the failures are more often electrical/settings-related (boards switching from AUTO to OFF, one-side-only operation) rather than pure mechanical corrosion.

    Common Symptoms

    • Running board stuck open or closed
    • Board cycles in/out repeatedly while driving
    • Grinding/whining noise on deploy
    • Visible corrosion at pivot brackets
    • One side works, the other doesn't

    How to Fix

    Pull the affected board, free the linkage with PB Blaster, lube all pivots with marine grease. If motor is dead, OE replacement (Ford 9L7Z-16A507-A family) is ~$500/side, aftermarket Dorman motor+bracket assemblies run $150-300. On 2018+ trucks, first verify board mode is set to AUTO and check battery health before replacing hardware. Scan the BCM for B-codes to confirm which side before ordering.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • A-Premium APRBM011 left/right running-board motor pair
      OEMA-Premium APRBM011

      Replace both failed motor drives on a 2007-2014 standard-wheelbase Navigator Fitment/availability: Direct item path; indexed live retailer card showed APRBM011, 2007-2014 Navigator, driver and passenger pair, 119.0-inch wheelbase only, l…

      A-Premium
    • A-Premium APRBM025 left running-board motor/bracket
      OEMA-Premium APRBM025

      Confirm L wheelbase, connect

      A-Premium
    • A-Premium APRBM022 right running-board motor/bracket
      OEMA-Premium APRBM022

      Confirm L wheelbase,

      A-Premium
    • A-Premium APRBM014 left running-board motor/bracket
      OEMA-Premium APRBM014

      Confirm wheelbase, side and connector

      A-Premium
    • A-Premium APRBM012 right running-board motor/bracket
      OEMA-Premium APRBM012

      Confirm wheelbase, side and co

      A-Premium
    • A-Premium APRBM048 left running-board motor
      OEMA-Premium APRBM048

      Replace a diagnosed driver-side motor on a 2018-2024 standard-wheelbase Navigator Fitment/availability: Indexed live card identified APRBM048, driver/left, 2018-2024 Navigator and 122.5-inch wheelbase with Add to Cart. Direct navigation …

      A-Premium
    • A-Premium APRBM046 right running-board motor
      OEMA-Premium APRBM046

      Replace a diagnosed passenger-side motor on a 2018-2024 standard-wheelbase Navigator Fitment/availability: Indexed live card identified APRBM046, passenger/right, 2018-2024 Navigator and 122.5-inch wheelbase with Add to Cart. Direct navi…

      A-Premium
    • A-Premium APRBM049 left running-board motor
      OEMA-Premium APRBM049

      Replace a diagnosed driver-side motor on a 2018-2024 Navigator L Fitment/availability: Indexed live Navigator listing identified APRBM049, driver/left and 2018-2024 fitment with Add to Cart; pair it only with the 131.6-inch L branch afte…

      A-Premium
    • A-Premium APRBM047 right running-board motor
      OEMA-Premium APRBM047

      Replace a diagnosed passenger-side motor on a 2018-2024 Navigator L Fitment/availability: Indexed live card identified APRBM047, passenger/right, 2018-2024 Navigator and 131.6-inch wheelbase with Add to Cart. Direct navigation was bot-ch…

      A-Premium

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$250 - $1,400

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Low ConfidenceVerifiedReviewed Jun 2026
    NHTSA Recalls29 recalls

    POWER TRAIN:AXLE ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.

    Campaign #23V12800024/02/2023

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

    Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.

    Campaign #25V31400009/05/2025

    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

    Campaign #25V31500009/05/2025

    EQUIPMENT:OTHER:LABELS

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Campaign #24V85200008/11/2024

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

    Campaign #23V42000009/06/2023

    + 24 more recalls. Check all on NHTSA.gov

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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    Frequently Asked Questions

    What are the most common Lincoln Navigator problems?

    According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Lincoln Navigator has 7 documented issues. The most frequently reported are: 10R80 10-Speed Harsh/Erratic Shifting & Torque Converter Shudder, 10R80 10-Speed Transmission Harsh/Erratic Shifting & Shudder, Backup Camera Blanks Out or Lingers on the Display — Recall 25S72 (NHTSA 25V442). Of these, 4 are rated critical and should be addressed promptly.

    Is the Lincoln Navigator reliable?

    The 2021 Lincoln Navigator has 7 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 4 issues are rated critical: 10R80 10-Speed Harsh/Erratic Shifting & Torque Converter Shudder and 10R80 10-Speed Transmission Harsh/Erratic Shifting & Shudder and Backup Camera Blanks Out or Lingers on the Display — Recall 25S72 (NHTSA 25V442) and 3.5L EcoBoost Cam Phaser Rattle / Timing Failure. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Lincoln Navigator problems?

    Repair costs for known Lincoln Navigator issues range from $0 to $8,700, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, 10R80 10-Speed Harsh/Erratic Shifting & Torque Converter Shudder, typically costs $600-$8,700 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2018-2022 Lincoln Navigator 10R80 10-Speed Harsh/Erratic Shifting & Torque Converter Shudder?

    The 10R80 transmission paired with the 3.5L EcoBoost suffers axial movement of the CDF clutch drum sleeve, causing internal hydraulic leaks. Owners report harsh 1-2 and 2-3 engagements, clunking on coast-down, shudder at 20-32 mph cruise, and unexpected hard downshifts. Subject o… Repairs typically run $600-$8,700. Severity: high.

    What is the 2018-2023 Lincoln Navigator 10R80 10-Speed Transmission Harsh/Erratic Shifting & Shudder?

    The 10-speed 10R80 automatic in 2018+ Navigators is widely reported to shift harshly, clunk, jerk, hesitate, or shudder between gears. Causes include a sticking torque converter clutch (TCC) regulator valve causing TCC shudder, valve body issues, CDF drum/bushing failure, and con… Repairs typically run $300-$4,000. Severity: high.

    What is the 2020-2021 Lincoln Navigator Backup Camera Blanks Out or Lingers on the Display — Recall 25S72 (NHTSA 25V442)?

    The 2020 and 2021 Lincoln Navigator is included in Ford's rearview camera software recall 25S72, filed with NHTSA as campaign 25V442000. A software error in the Navigator's rearview camera system can produce either of two faults: the camera image comes up blank when the driver se… Severity: high.

    What is the 2018-2021 Lincoln Navigator 3.5L EcoBoost Cam Phaser Rattle / Timing Failure?

    Fourth-generation Navigators with the twin-turbo 3.5L EcoBoost V6 commonly develop a loud rattle or diesel-like clacking from the front of the engine, most noticeable for 2-5 seconds on cold startup. The internal locking pin inside the variable camshaft timing (VCT) phasers fails… Repairs typically run $2,800-$4,000. Severity: high.

    What is the 2018-2022 Lincoln Navigator SYNC 3 / SYNC 4 Infotainment Freezing, Black Screen, and Touch Unresponsiveness?

    The SYNC 3 (2018-2020) and SYNC 4 (2021+) head unit in the 4th-generation Navigator freezes, reboots mid-drive, displays a black screen with spinning loader, loses touch response, drops Bluetooth pairing, or fails to show the backup camera. Issue is typically an APIM (Accessory P… Repairs typically run $0-$2,500. Severity: medium.

    What is the 2007-2024 Lincoln Navigator Deployable Power Running Board Motor Failure & Linkage Corrosion?

    The Dorman-supplied power running board motors and pivot/swivel brackets on 2007-2014 (3rd-gen) and 2015-2017 (3rd-gen refresh) Navigators corrode and seize from road salt and water exposure, especially in northern states. Boards stop deploying, hang in mid-position, or cycle rep… Repairs typically run $250-$1,400. Severity: medium.

    What is the 2018-2021 Lincoln Navigator Power Liftgate Opens / Operates on Its Own?

    Fourth-gen Navigator owners frequently report the hands-free power liftgate opening or cycling by itself, sometimes while parked or triggered by opening a driver door or even nearby beeping sounds. The root cause is typically a faulty liftgate release switch, hands-free kick sens… Repairs typically run $200-$900. Severity: medium.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.