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Toyota · Known Issues

2020 Toyota Highlander Problems: 14 Known Issues

2020 model year · 920+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 920+ owner reports, the 2020 Toyota Highlander has 14 documented known issues, with 3 rated critical. The most serious are UA80 8-Speed Transmission Whine/Grind — Front Carrier Pinion Shaft Failure ($0-$12,000 repair), Incorrect Front Seat Trim Covers Block Seat-Mounted Side Air Bag Deployment (Recall 20V633000) ($0-$0 repair) and Occupant Classification System (OCS) Sensor Short Circuit — Front Passenger Air Bag Will Not Deploy (Recall 23V865000) ($0-$1,300 repair). The most commonly reported issue is 8-Speed Automatic Transmission Shudder and Hesitation with 920 owner reports. Across all issues with published estimates, repair costs range from $100 to $12,000. DIY maintenance guides at au7o.io.

In This Article

  • Highlander Safety/Recalls4
  • Highlander Transmission2
  • Highlander Electrical2
  • Highlander Body/Panels2
  • Highlander Fuel System1
  • Highlander Brakes1
  • Highlander HVAC1
  • Highlander Cooling1
  • Recalls14
  • FAQ
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In This Article

  • Safety/Recalls4
  • Transmission2
  • Electrical2
  • Body/Panels2
Fuel System
1
  • Brakes1
  • HVAC1
  • Cooling1
  • Recalls14
  • FAQ
  • All 14 Known Issues

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    On the 2020 Toyota Highlander, approximately 3,121 model-year 2020 Highlander and Highlander Hybrid vehicles were built with incorrect trim covers on one or both front seats. The seat-mounted side air bag deploys through a tear seam in the seat trim; a cover without the correct seam construction can suffocate or misdirect the deployment, so the side air bag may not deploy properly (or at all) in a side impact. Because this is a build-line trim error rather than a component failure, there is no warning light and no symptom an owner can detect — the only way to know is a VIN check. It affects only early 2020-build XU70 vehicles.

    Common Symptoms

    • No owner-detectable symptom — no warning light
    • Side air bag fails to deploy in a side-impact crash
    • Seat side bolster trim seam appears different side-to-side

    How to Fix

    Free recall remedy under NHTSA 20V633000 — dealers inspect both front seats and replace the seat trim covers as necessary at no charge. Because this recall is small and silent, any used 2020 Highlander should have its VIN run at nhtsa.gov/recalls before purchase; aftermarket seat covers installed over the front seats can independently defeat side air bag deployment and should be removed.

    Typical repair cost:$0 - $0

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2020-2022 Toyota Highlander, the front passenger seat on 2020-2022 Highlander and Highlander Hybrid vehicles carries an Occupant Classification System sensor mat that weighs the occupant and tells the air bag control module whether — and how hard — to fire the passenger air bag. Improperly manufactured sensors can develop an internal short circuit, so the system can no longer classify the occupant's weight correctly and the front passenger air bag may not deploy as designed in a crash. Owners typically see the air bag warning light on and the PASSENGER AIR BAG OFF indicator stuck on with an adult seated. Toyota covered the defect under NHTSA 23V865000 (Toyota campaign 22TA03 series); interim owner letters went out February 2024, with final remedy letters mailed October 31, 2024.

    Common Symptoms

    • Air bag / SRS warning light on
    • PASSENGER AIR BAG OFF light stays lit with an adult in the seat
    • Passenger air bag status light flickers between on and off
    • Front passenger air bag does not deploy in a crash

    How to Fix

    Free recall remedy under NHTSA 23V865000 — dealers inspect and replace the OCS sensor as necessary at no charge. Do not accept a diagnosis of 'reset the OCS calibration' on an affected VIN; the sensor mat itself is the defect. Out of campaign, OCS sensor mat replacement plus seat disassembly and re-zeroing is a substantial job.

    Typical repair cost:$0 - $1,300

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2020-2022 Toyota Highlander A25A-FXS Hybrid, on 2020-2022 Highlander Hybrid vehicles the Skid Control ECU software does not turn Vehicle Stability Control back on when the vehicle is restarted after the driver has manually switched VSC off. The car therefore restarts with stability control still disabled, which does not comply with FMVSS 126 — the driver believes VSC is active because the dash indicator behaviour is not what they expect, and the car has no yaw intervention in an emergency manoeuvre. The recall (NHTSA 22V239000, Toyota 22TA03) covered 458,054 vehicles across Toyota and Lexus lines including the Highlander Hybrid; owner letters were mailed May 27, 2022. This is a software non-compliance, not a hardware failure, and is unrelated to the hybrid ABS/brake actuator accumulator fault.

    Common Symptoms

    • VSC remains off after the vehicle is restarted
    • VSC OFF indicator behaviour inconsistent with driver input
    • No traction/stability intervention on slippery surfaces
    • Wheel spin or yaw with no system intervention

    How to Fix

    Free recall remedy under NHTSA 22V239000 — dealers reflash the Skid Control ECU software at no charge. Until the update is applied, avoid using the VSC OFF switch at all; if it has been used, cycle it back on manually before driving rather than assuming a restart restores it.

    Typical repair cost:$0 - $0

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2020-2024 Toyota Highlander, owners of Toyota Safety Sense-equipped Highlanders frequently report the windshield cracking easily from minor stone chips, and the replacement is far more involved and expensive than a traditional windshield because the forward camera below the rearview mirror (used for pre-collision braking and lane-keep) must be recalibrated. Improper replacement glass or a botched recalibration leaves Pre-Collision System, Lane Departure Alert, and auto-high-beam warnings, and some owners have had the camera damaged during the job requiring full camera replacement, not just recalibration.

    Common Symptoms

    • Windshield cracks from small chips
    • Pre-Collision / Lane Departure warning lights after glass replacement
    • Auto high-beam or radar-cruise faults
    • Camera calibration error messages

    How to Fix

    Use OEM or OEM-equivalent glass with the correct camera bracket/openings, and ensure the shop performs the required static/dynamic Safety Sense camera recalibration after installation. Confirm in advance the shop can recalibrate (some can do glass + recalibration in one visit). Expect roughly $350 with aftermarket glass and recalibration up to $1,000+ with genuine Toyota glass; budget extra if the camera itself must be replaced. After install, verify no TSS warning lights remain.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 56101-0E610 genuine windshield glass sub-assembly

      OEM windshield for the exact base configuration before required ADAS calibration Fitment/availability: VIN-confirmed 2020-2024 Highlander base/no-rain-sensor glass branch; confirm all camera, heater, acoustic and mirror options Fitment/a…

      Modern Toyota Wholesale Direct
    • Toyota 56101-0E641 genuine windshield glass sub-assembly

      OEM option-specific glass before required forward-camera calibration Fitment/availability: VIN-confirmed 2020-2024 Highlander branch equipped with rain sensor and digital mirror; verify camera/heater/acoustic options Fitment/availability…

      Modern Toyota Wholesale Direct

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$350 - $1,100

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2020-2024 Toyota Highlander 3.5L 2GR-FKS V6, the UA80E/UA80F 8-speed automatic in V6 Highlanders can develop a whine or grind noise traced to defective front carrier assembly pinion shafts/bearings. As the bearings delaminate they shed metal debris through the fluid, which can progressively damage the torque converter and transaxle internals. This is a hard mechanical failure distinct from the more common torque-converter shudder/hesitation driveability complaint, and Toyota's prescribed repair is full transaxle replacement.

    Common Symptoms

    • Whining noise from transmission that rises with vehicle speed
    • Grinding noise from the transaxle
    • Metal shavings found in transmission fluid
    • Eventual harsh shifting or shudder as damage spreads
    • Complete transmission failure in severe cases

    How to Fix

    Toyota TSB T-SB-0008-21 covers the whine/grind noise and directs replacement of the transaxle assembly (the pinion shafts are not serviced individually). Repairs are covered under the 5-year/60,000-mile powertrain warranty; out-of-warranty owners have faced $9,000-$12,000 quotes. Early diagnosis and a fluid inspection for metal can catch it before torque-converter contamination spreads.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 30500-0E100 genuine UA80E automatic transaxle assembly

      complete FWD transaxle only after the bulletin noise and serial criteria are met Fitment/availability: Bulletin- and production-serial-confirmed 2021 Highlander FWD with UA80E; seller model-year aggregation is broader, so do not use it t…

      ToyotaPartsDeal
    • Toyota 30500-0E160 genuine UA80F automatic transaxle assembly

      complete AWD transaxle only after the bulletin noise and serial criteria are met Fitment/availability: Bulletin- and production-serial-confirmed 2021 Highlander AWD with UA80F; verify current supersession by VIN Fitment/availability: Liv…

      ToyotaPartsDeal

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    Typical repair cost:$0 - $12,000

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026
    Community reported
    920 owners

    On the 2020-2024 Toyota Highlander, the Direct Shift 8AT transmission in 4th-gen Highlanders exhibits shudder, hesitation on acceleration, and rough downshifts. The torque converter lockup clutch causes vibration at low speeds, particularly between 25-45 mph.

    Common Symptoms

    • Shudder at 25-45 mph under light throttle
    • Hesitation on acceleration from stop
    • Rough downshifts when slowing
    • Vibration felt through seat and steering wheel

    How to Fix

    Visit dealer for TCM software update (TSB 0011-21). Transmission fluid drain and refill with Toyota WS ATF may help. Some owners report improvement after the transmission 'learns' driving habits over 5,000+ miles. Persistent cases may need torque converter replacement.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 00289-ATFWS genuine World Standard automatic transmission fluid, 1 quart

      correct fluid only when level correction or a repair-manual drain-and-refill is indicated after diagnosis Fitment/availability: VIN-confirmed 2020-2024 Highlander automatic transaxle that specifies Toyota WS; quantity follows the measure…

      Elmhurst Toyota Parts

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$0 - $2,500

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    Based on 920 owner reports

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    Community Reported
    Medium Confidence920 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026

    On the 2014-2020 Toyota Highlander, owners report a 'Charging System Malfunction' warning and intermittent hard-start / no-start conditions traced to a failing alternator that no longer maintains battery voltage. A healthy unit should read ~13.5–14.8 V at the battery with the engine running; below ~13 V confirms a charging fault. Because the alternator solely charges the battery, a jump start is only a temporary band-aid and the vehicle strands again once the battery drains.

    Common Symptoms

    • "Charging System Malfunction" warning message
    • Dim/flickering headlights and slow cranking
    • Battery warning light
    • Repeated dead battery / no-start
    • Electrical accessories act erratically

    How to Fix

    Load-test the battery and measure charging voltage before condemning parts. If output is low with a good belt/tensioner, replace the alternator (use a quality OEM-grade Denso unit). Inspect the serpentine belt/tensioner and battery cable connections, and replace a weak battery at the same time so the new alternator isn't overworked.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 27060-0P241 genuine 150 A alternator assembly

      replacement alternator only after testing proves the 150 A 2GR-FE unit has failed Fitment/availability: VIN-confirmed 2014-2016 Highlander 3.5L 2GR-FE 150 A branch; confirm amperage, connector and current supersession before ordering Fit…

      ToyotaPartsDeal
    • Toyota 27060-0V080 genuine 150 A alternator assembly

      replacement alternator only after testing proves the 150 A 1AR-FE unit has failed Fitment/availability: VIN-confirmed 2014-2019 Highlander 2.7L 1AR-FE 150 A branch; do not apply the seller's broad model-level fitment without checking the…

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    • Toyota 27060-31410 genuine 180 A alternator assembly

      current replacement alternator for the diagnosed 180 A 2GR-FKS branch Fitment/availability: VIN-confirmed 2017-2020 Highlander gas 3.5L 2GR-FKS 180 A branch that supersedes 27060-0P420; exclude Hybrid and verify engine, amperage and conn…

      ToyotaPartsDeal
    • Toyota 90916-A2026 genuine V-ribbed accessory belt

      conditional replacement when inspection finds the alternator-drive belt cracked, glazed, frayed, contaminated or otherwise unserviceable Fitment/availability: VIN-confirmed 2016-2020 Highlander gas branch whose current catalog specifies …

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    • Toyota 16620-0P010 genuine V-ribbed belt tensioner assembly

      conditional replacement when inspection or testing proves weak tension, bearing noise, binding or travel failure Fitment/availability: VIN-confirmed 2016-2018 Highlander gas branch only; 2014-2015 and 2019-2020 vehicles require separate …

      ToyotaPartsDeal

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$350 - $950

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    On the 2020-2023 Toyota Highlander, fourth-generation Highlanders and Highlander Hybrids repeatedly kill their 12V battery while parked, sometimes over just a few days and often with a battery only weeks old. Owners on ToyotaNation trace it to modules that never go to sleep: the Data Communication Module (the telematics unit behind Safety Connect / Remote Connect) continuing to search when cell signal is weak, a remote-start component that fails to shut off, kick-sensor and door-switch circuits, and the general low reserve of the small AGM battery the hybrid uses. Toyota has published DCM power-saving software updates for related Toyota models on the same telematics platform. The hybrid is particularly unforgiving because its 12V battery is small and is only recharged when the vehicle is in READY mode — short trips never fully replenish it.

    Common Symptoms

    • Dead 12V battery after the car sits a few days
    • Brand-new battery goes flat within days
    • Multiple warning lights and system faults on a weak battery
    • Vehicle will not enter READY / will not crank
    • Remote start or connected services behaving oddly before the drain

    How to Fix

    Measure parasitic draw with a clamp meter or in-line ammeter after the modules time out; normal is under about 50 mA. If draw stays high, pull fuses one at a time to isolate the circuit, checking the DCM/telematics, remote start and door/kick-sensor circuits first, and ask the dealer whether a DCM power-saving software update applies to your VIN. Confirm the battery is the correct spec and fully charged — a hybrid 12V battery that has been deeply discharged repeatedly will not recover and should be replaced. Owners who drive mostly short trips benefit from a maintainer. Disabling remote-start/connected services is a valid diagnostic step to prove the DCM is the drain.

    What you need to diagnose it

    The fix here starts with a test, not a part — which repair you need depends on what the test finds.

    • UNI-T UT210E Low-Current DC Clamp Meter

      1 mA resolution on the 2 A range — a 0.1 A meter reads a 50 mA drain as zero

      $40–$70View

    As an Amazon Associate, we earn from qualifying purchases. Prices are approximate and may vary.

    Testing and isolating the fault is DIY work. Replacing or reprogramming a control module is not — most are VIN-programmed, so a new one does nothing until a shop codes it to your car. Check for an open recall or service bulletin before buying anything.

    Typical repair cost:$100 - $700

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    Community Reported
    Medium ConfidenceVerifiedReviewed Aug 2026

    On the 2020-2024 Toyota Highlander, fourth-generation (XU70) Highlanders with the panoramic/twin-panel moonroof are widely reported to develop a rattle or creaking noise over bumps and on angled driveway approaches, caused by the glass and seal rubbing against the folded sheet-metal roof edge. A separate but related complaint is water intrusion at the roof rail / moonroof drains, staining the headliner and A-pillar trim when the drains clog or seals fail. Both issues are persistent and often recur after initial dealer attempts.

    Common Symptoms

    • Creak or rattle from roof area over bumps and driveway inclines
    • Wind noise around the moonroof at speed
    • Water dripping from headliner or A-pillar after rain/car wash
    • Stained or wet headliner near roof rail
    • Damp carpet from clogged moonroof drains

    How to Fix

    For the rattle, dealers apply felt/foam tape or adjust the glass-to-frame clearance and seal; persistent cases may need seal or glass reseating. For leaks, clear the four moonroof drain tubes and reseat or replace the moonroof seal/drain grommets; verify drains route water out at the rocker/door areas. Periodic drain cleaning prevents recurrence.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 63251-0E100 genuine panoramic sliding-roof weatherstrip

      replace only after inspection or water testing proves perimeter weatherstrip damage or leakage Fitment/availability: VIN-confirmed 2020-2024 Highlander equipped with the panoramic moonroof Fitment/availability: Live direct product page s…

      ToyotaPartsDeal

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$0 - $600

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2020-2023 Toyota Highlander, fourth-generation Highlander owners widely report excessive wind noise that intensifies at highway speed (typically 40 mph and up) — a whistle near the windshield/upper A-pillar or sunroof area and noise off the exterior mirror housings — which Toyota has acknowledged as a poor-seal issue. Separately, the panoramic/standard moonroof rattles and creaks over bumps and on inclines, traced to the glass/actuators in the roof rail channel. These are top-searched NVH complaints for the current generation despite TSB-level seal corrections.

    Common Symptoms

    • Whistling wind noise at 40+ mph
    • Rattle/creak from the sunroof over bumps
    • Noise off the side mirrors at speed
    • Noise that changes when pressing up on the sunroof glass

    How to Fix

    For wind noise, have the A-pillar/windshield weatherstrip and mirror seals inspected and the applicable TSB seal correction applied; owner-level fixes include adding window/foam insulation under the hood weatherstrip and reseating the A-pillar trim. For the sunroof rattle, applying 3M clear silicone paste to the moonroof rail channel and the black glass actuators is a common, effective owner fix; a dealer may reseat or shim the glass. Costs are usually low ($0-$200) and largely labor/diagnostic; under warranty the seal TSB should be free.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 53115-0E010 genuine revised radiator grille bracket

      Toyota bulletin repair for the specifically diagnosed front grille-bracket whistle—not a sunroof, mirror or A-pillar repair Fitment/availability: Only a VIN-confirmed non-XSE 2020-2022 Highlander or Highlander Hybrid that reproduces the …

      ToyotaPartsDeal

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    Typical repair cost:$0 - $250

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2020-2021 Toyota Highlander 2.5L A25A-FXS Hybrid, on 2020-2021 Highlander Hybrids a fuel-tank venting/charcoal-canister defect causes the gas pump's automatic shut-off to trigger prematurely. The advertised 17.1-gallon tank typically accepts only ~12-14 gallons from empty before the nozzle clicks off, and forcing more fuel can cause spillback. This shortens single-tank range well below the rated ~615 miles and the gauge often never reads truly full. A class action (later voluntarily dismissed) and owner reports tie it to inadequate tank venting on the hybrid's bladder-style/double-wall tank.

    Common Symptoms

    • Fuel pump nozzle shuts off after only 12-14 gallons on an empty tank
    • Fuel spits back / spills when trying to add more
    • Fuel gauge rarely reads completely full
    • Driving range much shorter than advertised
    • Repeated click-offs while refueling

    How to Fix

    Toyota issued a service bulletin and dealers replaced the fuel tank assembly and fuel sender under warranty, which restored fill capacity to roughly 14.5 gallons (up from ~12). Owners who report the problem during fueling should reference the TSB; using a slow, single-click fueling technique and not topping off mitigates spillback in the interim.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 77001-0E161 genuine updated fuel tank sub-assembly

      updated tank required with the sender and bracket only after the bulletin diagnostic criteria are met Fitment/availability: Production-VIN-confirmed plant-code-S 2020-2021 Highlander Hybrid covered by T-SB-0008-22; current part replaces …

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    • Toyota 77173-0E021 genuine updated fuel-gauge bracket

      updated bracket installed with the revised tank and sender under the bulletin procedure Fitment/availability: VIN-confirmed 2020-2021 Highlander Hybrid branch covered by T-SB-0008-22; replaces 77173-0E020 Fitment/availability: Live direc…

      ToyotaPartsDeal
    • Toyota 83320-0E061 genuine updated fuel-gauge sending unit

      updated sender installed together with the revised tank and bracket Fitment/availability: VIN-confirmed applicable 2020-2021 Highlander Hybrid; replaces TSB-listed 83320-0E060 Fitment/availability: Live direct product page showing a curr…

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    • Toyota 77169-0R030 genuine fuel-suction gasket

      single-use sealing part required during sender/tank transfer Fitment/availability: 2020-2021 Highlander Hybrid fuel-suction-tube seal specified by T-SB-0008-22; verify VIN and current supersession Fitment/availability: Live direct produc…

      ToyotaPartsDeal

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$0 - $1,200

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2014-2022 Toyota Highlander, owners report steering-wheel shimmy and brake-pedal pulsation from warped/unevenly-deposited front rotors at surprisingly low mileage (some as early as 10,000–37,000 miles). The mechanism is usually uneven pad-material transfer ('rotor painting') from heat rather than literal warping, but the result is the same vibration. Because Toyota classifies rotors as a wear item warranted only briefly, many owners are denied coverage and pay out of pocket, generating numerous CarComplaints entries.

    Common Symptoms

    • Steering wheel vibration when braking at speed
    • Brake pedal pulsation
    • Seat/body shudder under braking (rear rotors)
    • Vibration worsens as brakes heat up

    How to Fix

    Machine the rotors if within spec, but replacement is usually the durable fix at this mileage. Install quality rotors and pads, and — critically — torque the wheels to spec in a star pattern and bed the pads properly to prevent recurrence. Address any sticking caliper slide pins that cause localized overheating.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 43512-0E030 genuine front brake rotor

      front rotor pair when runout, thickness variation or minimum thickness makes machining unsuitable Fitment/availability: VIN-confirmed 2014-2019 Highlander front axle within this issue; catalog also lists adjacent years, so stay within th…

      ToyotaPartsDeal
    • Toyota 04465-0E010 genuine front brake pad set

      front axle pad set when pads are worn, tapered, contaminated or being renewed with damaged rotors Fitment/availability: VIN-confirmed 2014-2019 Highlander front pad branch; shims and fitting hardware may be separate Fitment/availability:…

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    • Toyota 43512-0E060 genuine front brake rotor

      fourth-generation front rotor pair when measured condition requires replacement Fitment/availability: VIN-confirmed 2020-2022 Highlander front axle within this record Fitment/availability: Live direct product page showing Add to Cart and…

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    • Toyota 04465-0E060 genuine front brake pad set

      fourth-generation front axle pad set when inspection supports replacement Fitment/availability: VIN-confirmed 2020-2022 Highlander front pad branch within this issue; verify gas/hybrid service procedure Fitment/availability: Live direct …

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    • Toyota 47715-04080 genuine front caliper main slide pin

      replace a corroded, scored or seized main pin after caliper inspection Fitment/availability: VIN-confirmed 2014-2019 Highlander front caliper branch within this issue; quantity and upper/lower position must follow the exact diagram Fitme…

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    • Toyota 47769-50010 genuine cylinder slide bushing

      replace a swollen, hardened, torn or missing slide-pin bushing that prevents free caliper movement Fitment/availability: VIN- and caliper-position-confirmed 2014-2022 Highlander service branch; use the repair diagram because the same bus…

      ToyotaPartsDeal

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    Typical repair cost:$250 - $700

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    On the 2014-2021 Toyota Highlander, the front-mounted A/C condenser on the Highlander is built with thin fins/tubes that owners say cannot survive a stray rock, so it develops small refrigerant leaks and loses cooling — and because the condenser sits low and forward, it gets struck more often than on many vehicles. CarComplaints documents A/C condenser damage on the 2020 Highlander, and forum owners report the same on earlier third-gen cars. Repairs almost never hold; the condenser must be replaced.

    Common Symptoms

    • A/C blows warm or cools weakly
    • Visible damage/bent fins on the front condenser
    • Refrigerant leak (oily residue) at the condenser
    • A/C works then loses cooling again after a recharge

    How to Fix

    Diagnose with a leak/dye test and pressure check. Replace the condenser (sealant/weld repairs rarely hold and can contaminate the system), then evacuate and recharge with the correct refrigerant and oil charge. The condenser itself is usually ~$100-$250; full replacement with evacuate/recharge commonly runs $600-$1,100 at a dealer (roughly a 2-hour job plus refrigerant). A protective grille/condenser screen can reduce repeat rock damage.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 88460-0E070 genuine A/C condenser assembly

      replacement condenser after a leak is positively localized to the gas-model condenser Fitment/availability: VIN-confirmed 2014-2019 Highlander gas/non-hybrid branch; seller lists 2.7L and 3.5L fitment, but confirm exact model code before…

      ToyotaPartsDeal
    • Toyota 88460-48190 genuine A/C condenser assembly

      replacement condenser after a leak is positively localized to the hybrid-model condenser Fitment/availability: VIN-confirmed 2014-2019 Highlander Hybrid branch only; do not interchange with 88460-0E070 gas-model plumbing Fitment/availabi…

    • Toyota 884A0-0E010 genuine A/C condenser assembly

      early-production XU70 condenser replacement after the leak and exact catalog branch are confirmed Fitment/availability: VIN- and production-date-confirmed 2020-2021 Highlander branch whose current Toyota catalog calls for 884A0-0E010; do…

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    • Toyota 884A0-0E060 genuine A/C condenser assembly

      later-production XU70 gas-model condenser replacement after the leak and production-date split are confirmed Fitment/availability: VIN-confirmed late-production 2020-2021 Highlander gas branch, described by dealer catalog as from Decembe…

      ToyotaPartsDeal

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$600 - $1,100

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2014-2020 Toyota Highlander, the engine-driven water pump on V6 Highlanders commonly leaks coolant from its weep hole as the internal seal and bearing wear, typically around 90,000-120,000 miles. Early signs are a pink/green crusty residue or puddle at the front of the engine and sometimes a squeal or whine. Left unaddressed, a failing pump can cause sudden overheating and risk warped heads or engine damage. The pump sits deep in the timing-cover area, making it a labor-intensive replacement.

    Common Symptoms

    • Pink or green coolant crust/puddle at front of engine
    • Coolant smell or low-coolant warnings
    • Whining or grinding noise from front of engine
    • Engine overheating / temperature gauge climbing
    • Visible drip from water-pump weep hole

    How to Fix

    Replace the water pump (and gasket) at the first sign of seepage; many shops replace the thermostat and serpentine belt at the same time to save on the substantial labor. Maintain Toyota's ~50,000-mile coolant change interval with SLLC to slow seal/bearing corrosion. Watch the weep hole at each service for the early pink-crust warning.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 16100-09442 genuine water pump assembly

      early production water-pump assembly after leak or bearing failure is confirmed Fitment/availability: VIN- and production-date-confirmed early 2014-2017 Highlander V6 branch, principally 2GR-FE; verify plant and supersession Fitment/avai…

      ToyotaPartsDeal
    • Toyota 16100-09690 genuine water pump assembly

      later production pump after pressure testing localizes the failure Fitment/availability: VIN- and production-date-confirmed later 2016-2020 Highlander V6 branch including applicable 2GR-FKS builds Fitment/availability: Live direct produc…

      ToyotaPartsDeal
    • Toyota 16271-0P010 genuine water-pump gasket

      required sealing component only for the matching early pump configuration Fitment/availability: VIN-confirmed applicable 2014-2017 Highlander V6 pump branch; later pumps must use the seal specified for that exact assembly Fitment/availab…

      ToyotaPartsDeal
    • Toyota 90916-A3003 genuine thermostat

      optional while-access-is-open replacement when testing, age or condition supports it Fitment/availability: VIN-confirmed applicable 2014-2019 Highlander V6 branch; do not apply to a 2020 inlet-with-thermostat configuration Fitment/availa…

      ToyotaPartsDeal
    • Toyota 90916-A2019 genuine V-ribbed serpentine belt

      condition-based early-branch drive-belt replacement while pump access is open Fitment/availability: VIN-confirmed 2014-2017 Highlander V6 branch Fitment/availability: Live direct product page showing a 1-3 business-day ship estimate

      ToyotaPartsDeal
    • Toyota 90916-A2026 genuine V-ribbed serpentine belt

      condition-based later-branch drive-belt replacement while pump access is open Fitment/availability: VIN-confirmed 2018-2020 Highlander V6 within this issue; seller catalog begins this belt in 2016, so production confirmation remains requ…

      ToyotaPartsDeal

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$500 - $1,500

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026
    NHTSA Recalls14 recalls

    TIRES

    Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Campaign #24V41900006/06/2024

    TIRES

    Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Campaign #24V45200018/06/2024

    EQUIPMENT:OTHER:LABELS

    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Campaign #24V54800023/07/2024

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

    Campaign #25V59500011/09/2025

    BACK OVER PREVENTION:DISPLAY FUNCTION

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Campaign #25V74400030/10/2025

    + 9 more recalls. Check all on NHTSA.gov

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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    Other Toyota Models

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    Frequently Asked Questions

    What are the most common Toyota Highlander problems?

    According to Au7o's analysis of 920+ owner reports, the 2020 Toyota Highlander has 14 documented issues. The most frequently reported are: UA80 8-Speed Transmission Whine/Grind — Front Carrier Pinion Shaft Failure, Incorrect Front Seat Trim Covers Block Seat-Mounted Side Air Bag Deployment (Recall 20V633000), Occupant Classification System (OCS) Sensor Short Circuit — Front Passenger Air Bag Will Not Deploy (Recall 23V865000). Of these, 3 are rated critical and should be addressed promptly.

    Is the Toyota Highlander reliable?

    The 2020 Toyota Highlander has 14 known issues documented across 920+ owner reports. 3 issues are rated critical: UA80 8-Speed Transmission Whine/Grind — Front Carrier Pinion Shaft Failure and Incorrect Front Seat Trim Covers Block Seat-Mounted Side Air Bag Deployment (Recall 20V633000) and Occupant Classification System (OCS) Sensor Short Circuit — Front Passenger Air Bag Will Not Deploy (Recall 23V865000). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Toyota Highlander problems?

    Repair costs for known Toyota Highlander issues range from $0 to $12,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, UA80 8-Speed Transmission Whine/Grind — Front Carrier Pinion Shaft Failure, typically costs $0-$12,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2020-2024 Toyota Highlander UA80 8-Speed Transmission Whine/Grind — Front Carrier Pinion Shaft Failure?

    The UA80E/UA80F 8-speed automatic in V6 Highlanders can develop a whine or grind noise traced to defective front carrier assembly pinion shafts/bearings. As the bearings delaminate they shed metal debris through the fluid, which can progressively damage the torque converter and t… Repairs typically run $0-$12,000. Severity: high.

    What is the 2020 Toyota Highlander Incorrect Front Seat Trim Covers Block Seat-Mounted Side Air Bag Deployment (Recall 20V633000)?

    Approximately 3,121 model-year 2020 Highlander and Highlander Hybrid vehicles were built with incorrect trim covers on one or both front seats. The seat-mounted side air bag deploys through a tear seam in the seat trim; a cover without the correct seam construction can suffocate… Repairs typically run $0-$0. Severity: high.

    What is the 2020-2022 Toyota Highlander Occupant Classification System (OCS) Sensor Short Circuit — Front Passenger Air Bag Will Not Deploy (Recall 23V865000)?

    The front passenger seat on 2020-2022 Highlander and Highlander Hybrid vehicles carries an Occupant Classification System sensor mat that weighs the occupant and tells the air bag control module whether — and how hard — to fire the passenger air bag. Improperly manufactured senso… Repairs typically run $0-$1,300. Severity: high.

    What is the 2020-2024 Toyota Highlander 8-Speed Automatic Transmission Shudder and Hesitation?

    The Direct Shift 8AT transmission in 4th-gen Highlanders exhibits shudder, hesitation on acceleration, and rough downshifts. The torque converter lockup clutch causes vibration at low speeds, particularly between 25-45 mph. Repairs typically run $0-$2,500. Severity: medium.

    What is the 2014-2020 Toyota Highlander Charging System Malfunction / Alternator Failure (No-Start, Battery Not Charging)?

    Owners report a 'Charging System Malfunction' warning and intermittent hard-start / no-start conditions traced to a failing alternator that no longer maintains battery voltage. A healthy unit should read ~13.5–14.8 V at the battery with the engine running; below ~13 V confirms a… Repairs typically run $350-$950. Severity: medium.

    What is the 2020-2021 Toyota Highlander Hybrid Fuel Tank Venting Defect — Tank Cannot Be Filled to Capacity?

    On 2020-2021 Highlander Hybrids a fuel-tank venting/charcoal-canister defect causes the gas pump's automatic shut-off to trigger prematurely. The advertised 17.1-gallon tank typically accepts only ~12-14 gallons from empty before the nozzle clicks off, and forcing more fuel can c… Repairs typically run $0-$1,200. Severity: medium.

    What is the 2020-2023 Toyota Highlander 12-Volt Battery Parasitic Drain — Repeated No-Start From Data Communication Module / Remote Start?

    Fourth-generation Highlanders and Highlander Hybrids repeatedly kill their 12V battery while parked, sometimes over just a few days and often with a battery only weeks old. Owners on ToyotaNation trace it to modules that never go to sleep: the Data Communication Module (the telem… Repairs typically run $100-$700. Severity: medium.

    What is the 2020-2022 Toyota Highlander Vehicle Stability Control Fails to Re-Enable After Restart — Skid Control ECU Software (Recall 22V239000)?

    On 2020-2022 Highlander Hybrid vehicles the Skid Control ECU software does not turn Vehicle Stability Control back on when the vehicle is restarted after the driver has manually switched VSC off. The car therefore restarts with stability control still disabled, which does not com… Repairs typically run $0-$0. Severity: medium.

    What is the 2014-2022 Toyota Highlander Premature Front Brake Rotor Warping / Brake Pedal Pulsation at Low Mileage?

    Owners report steering-wheel shimmy and brake-pedal pulsation from warped/unevenly-deposited front rotors at surprisingly low mileage (some as early as 10,000–37,000 miles). The mechanism is usually uneven pad-material transfer ('rotor painting') from heat rather than literal war… Repairs typically run $250-$700. Severity: medium.

    What is the 2014-2021 Toyota Highlander A/C Condenser Leak / Thin-Fin Failure (Rock-Strike Refrigerant Loss)?

    The front-mounted A/C condenser on the Highlander is built with thin fins/tubes that owners say cannot survive a stray rock, so it develops small refrigerant leaks and loses cooling — and because the condenser sits low and forward, it gets struck more often than on many vehicles. Repairs typically run $600-$1,100. Severity: medium.

    What is the 2020-2024 Toyota Highlander Windshield Cracks Easily and Costly Safety Sense Camera Recalibration?

    Owners of Toyota Safety Sense-equipped Highlanders frequently report the windshield cracking easily from minor stone chips, and the replacement is far more involved and expensive than a traditional windshield because the forward camera below the rearview mirror (used for pre-coll… Repairs typically run $350-$1,100. Severity: medium.

    What is the 2014-2020 Toyota Highlander V6 Engine Water Pump Leak and Failure (Weep-Hole Coolant Loss)?

    The engine-driven water pump on V6 Highlanders commonly leaks coolant from its weep hole as the internal seal and bearing wear, typically around 90,000-120,000 miles. Early signs are a pink/green crusty residue or puddle at the front of the engine and sometimes a squeal or whine. Repairs typically run $500-$1,500. Severity: medium.

    What is the 2020-2024 Toyota Highlander Panoramic Moonroof Rattle/Creak and Water Leak?

    Fourth-generation (XU70) Highlanders with the panoramic/twin-panel moonroof are widely reported to develop a rattle or creaking noise over bumps and on angled driveway approaches, caused by the glass and seal rubbing against the folded sheet-metal roof edge. A separate but relate… Repairs typically run $0-$600. Severity: low.

    What is the 2020-2023 Toyota Highlander Highway Wind Noise and Sunroof/Moonroof Rattle (A-Pillar Seal / Mirror Whistle)?

    Fourth-generation Highlander owners widely report excessive wind noise that intensifies at highway speed (typically 40 mph and up) — a whistle near the windshield/upper A-pillar or sunroof area and noise off the exterior mirror housings — which Toyota has acknowledged as a poor-s… Repairs typically run $0-$250. Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data sourced from 920+ owner reports, NHTSA recalls, TSBs, and automotive forums.