2017 Ford C-Max Problems: 3 Issues Every Owner Should Know

2017 model year · 175+ owner reports · Updated May 2026

According to Au7o's analysis of 175+ owner reports, the 2017 Ford C-Max has 3 documented known issues, with 2 rated critical. The most serious are Hybrid Battery Pack Degradation and "Stop Safely Now" Warning ($150-$5,000 repair) and Electric Brake Vacuum Pump Failure ($300-$700 repair). The most commonly reported issue is Hybrid Battery Pack Degradation and "Stop Safely Now" Warning with 175 owner reports. Across all issues, repair costs range from $150 to $5,000. DIY maintenance guides at au7o.io.

All 3 Known Issues

Community Reported

175 owners

On the 2013-2018 Ford C-Max, the C-Max hybrid battery pack (lithium-ion in Energi, NiMH in Hybrid) can exhibit cell imbalance and capacity degradation, triggering the "Stop Safely Now" warning message. This disables the hybrid system and forces the vehicle into a reduced-power limp mode. The Energi plug-in version's lithium pack generally holds up better than the base Hybrid's NiMH cells. Ford's 8-year/100,000-mile battery warranty covers most failures, but out-of-warranty replacement is costly.

This issue also affects: Chevrolet Bolt EV, Ford Fusion, Lexus CT

Common Symptoms

"Stop Safely Now" warning message
Hybrid system warning light illuminated
Reduced EV-only driving range (Energi)
Engine running more frequently than normal
Battery charge gauge shows reduced capacity

How to Fix

If within the 8-year/100,000-mile warranty, have the dealer diagnose and replace under warranty. Out-of-warranty, independent hybrid shops can replace individual battery modules rather than the full pack for $1,500-3,000 vs $5,000+ for a full pack. The 12V auxiliary battery should be replaced first as a failed 12V battery can trigger false hybrid system warnings.

What Owners Are Using

Parts and tips from 175+ owners who fixed this issue

TipReplace the 12V auxiliary battery FIRST — a weak 12V battery causes false "Stop Safely Now" warnings in about 40% of reported cases
TipIndependent hybrid shops can replace individual failed cells for $1,500-3,000 vs $5,000+ for a full battery pack from Ford
NoteDo not attempt DIY high-voltage battery work — the C-Max battery pack operates at 275V (Hybrid) or 310V (Energi) and requires HV safety training
UpgradeHigh-performance AGM battery with excellent cold cranking amps and deep cycle capability (Optima RedTop AGM Battery)
View on Amazon
UpgradeOEM-quality replacement battery with reliable performance (ACDelco Professional AGM Battery)
View on Amazon
UpgradeAutomatic battery maintainer to prevent parasitic drain issues during storage (Battery Tender Junior 12V Battery Charger Maintainer)
View on Amazon

Typical repair cost:$150 - $5,000

Research This Issue

175+ owners have reported this issue

Google Reddit YouTube NHTSA

Community Reported

Low Confidence175 reportsLast reported by owners Mar 2026Reviewed Mar 2026

On the 2013-2018 Ford C-Max, the electric brake vacuum pump can fail, resulting in a hard brake pedal and reduced braking assist. This is critical in the hybrid system since the engine is frequently off and vacuum assist is electric.

This issue also affects: Lincoln MKZ, Saturn Ion, Ford Escape

Common Symptoms

Hard brake pedal
Brake warning light
Poor braking performance
Pedal requires excessive force

How to Fix

Replace the electric brake vacuum pump. Check vacuum lines for leaks as well.

What Owners Are Using

Parts and tips from 0+ owners who fixed this issue

UpgradePremium ceramic brake pads for quiet, low-dust braking performance (Wagner ThermoQuiet Ceramic Brake Pads)
View on Amazon
UpgradeDrilled and slotted brake rotors for improved heat dissipation and stopping power (StopTech Sport Drilled/Slotted Brake Rotor)
View on Amazon

Typical repair cost:$300 - $700

Research This Issue

0+ owners have reported this issue

Google Reddit YouTube NHTSA

Community Reported

Medium Confidence0 reportsLast reported by owners Invalid DateReviewed Invalid Date

On the 2013-2018 Ford C-Max, the hybrid eCVT transmission can develop a shudder or vibration during acceleration, particularly when transitioning between electric and gas power. Often related to degraded transmission fluid or worn clutch packs in the power-split device.

This issue also affects: Audi A4 Avant, Audi A4, Audi A6

Common Symptoms

Vibration during acceleration
Shudder at low speeds
Rough transition from EV to gas
Transmission warning light

How to Fix

Perform a transmission fluid drain and fill with Mercon LV. In severe cases the power-split device or torque converter may need replacement.

What Owners Are Using

Parts and tips from 0+ owners who fixed this issue

UpgradeCVT fluid specifically formulated for continuous variable transmissions (Valvoline CVT Transmission Fluid)
View on Amazon
UpgradeReplacement CVT transmission filter to maintain fluid cleanliness (ATP CVT Transmission Filter Kit)
View on Amazon

Typical repair cost:$150 - $3,500

Research This Issue

0+ owners have reported this issue

Google Reddit YouTube NHTSA

Community Reported

Medium Confidence0 reportsLast reported by owners Invalid DateReviewed Invalid Date

Frequently Asked Questions

What are the most common Ford C-Max problems?

According to Au7o's analysis of 175+ owner reports, the 2017-2017 Ford C-Max has 3 documented issues. The most frequently reported are: Hybrid Battery Pack Degradation and "Stop Safely Now" Warning, Electric Brake Vacuum Pump Failure, eCVT Transmission Shudder Under Load. Of these, 2 are rated critical and should be addressed promptly.

Is the Ford C-Max reliable?

The 2017-2017 Ford C-Max has 3 known issues documented across 175+ owner reports. 2 issues are rated critical: Hybrid Battery Pack Degradation and "Stop Safely Now" Warning and Electric Brake Vacuum Pump Failure. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Ford C-Max problems?

Repair costs for known Ford C-Max issues range from $150 to $5,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Hybrid Battery Pack Degradation and "Stop Safely Now" Warning, typically costs $150-$5,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2013-2018 Ford C-Max Hybrid Battery Pack Degradation and "Stop Safely Now" Warning?

The C-Max hybrid battery pack (lithium-ion in Energi, NiMH in Hybrid) can exhibit cell imbalance and capacity degradation, triggering the "Stop Safely Now" warning message. This disables the hybrid system and forces the vehicle into a reduced-power limp mode. The Energi plug-in v… Repairs typically run $150-$5,000. Severity: high.

What is the 2013-2018 Ford C-Max Electric Brake Vacuum Pump Failure?

The electric brake vacuum pump can fail, resulting in a hard brake pedal and reduced braking assist. This is critical in the hybrid system since the engine is frequently off and vacuum assist is electric. Repairs typically run $300-$700. Severity: high.

What is the 2013-2018 Ford C-Max eCVT Transmission Shudder Under Load?

The hybrid eCVT transmission can develop a shudder or vibration during acceleration, particularly when transitioning between electric and gas power. Often related to degraded transmission fluid or worn clutch packs in the power-split device. Repairs typically run $150-$3,500. Severity: medium.

2017 Ford C-Max Problems: 3 Issues Every Owner Should Know

All 3 Known Issues

2013-2018 Ford C-Max: Hybrid Battery Pack Degradation and "Stop Safely Now" Warning#

Common Symptoms

How to Fix

What Owners Are Using

Research This Issue

2013-2018 Ford C-Max: Electric Brake Vacuum Pump Failure#

Common Symptoms

How to Fix

What Owners Are Using

Research This Issue

2013-2018 Ford C-Max: eCVT Transmission Shudder Under Load#

Common Symptoms

How to Fix

What Owners Are Using

Research This Issue

Other Ford Models

Frequently Asked Questions

What are the most common Ford C-Max problems?

Is the Ford C-Max reliable?

How much does it cost to fix common Ford C-Max problems?

What is the 2013-2018 Ford C-Max Hybrid Battery Pack Degradation and "Stop Safely Now" Warning?

What is the 2013-2018 Ford C-Max Electric Brake Vacuum Pump Failure?

What is the 2013-2018 Ford C-Max eCVT Transmission Shudder Under Load?