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Infiniti · Known Issues

2020 Infiniti Q60 Problems: 4 Known Issues

2020 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2020 Infiniti Q60 has 4 documented known issues, with 1 rated critical. The most serious is Rear Seat Belt Locking Mechanism May Not Lock (Recall 20V145000) ($0-$0 repair). Across all issues with published estimates, repair costs range from $80 to $1,500. DIY maintenance guides at au7o.io.

In This Article

  • Q60 Safety/Recalls1
  • Q60 Electrical1
  • Q60 Engine1
  • Q60 Steering1
  • FAQ
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In This Article

  • Safety/Recalls1
  • Electrical1
  • Engine1
  • Steering1
  • FAQ

All 4 Known Issues

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On the 2020 Infiniti Q60, certain 2020 Q60 vehicles have rear seat belt assemblies with a dual-mode locking mechanism in which the webbing sensor lock may not engage as intended. In a crash involving multiple impacts — a common real-world sequence where the vehicle strikes one object then another — a belt that fails to lock will not properly restrain the rear occupant. NHTSA campaign 20V145000 covers the defect and began May 4, 2020. The remedy is limited by seat belt assembly production date, so the dealer inspects before replacing.

Common Symptoms

  • Rear seat belt webbing does not lock when pulled sharply
  • Belt pays out under load instead of restraining
  • Retractor feels inconsistent between locking modes

How to Fix

Have the dealer inspect the rear seat belt assembly production dates under recall 20V145000 and replace the assemblies where necessary, free of charge. You can perform a rough functional check yourself: pull the rear belt webbing out sharply and confirm it locks immediately. A belt that pays out smoothly under a hard yank is not locking, though passing this test does not substitute for the dealer inspection since the defect involves the dual-mode mechanism specifically. Do not attempt to repair or lubricate a retractor — seat belt assemblies are not serviceable and a partially working retractor is more dangerous than an obviously broken one.

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Typical repair cost:$0 - $0

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High ConfidenceVerifiedReviewed Aug 2026

On the 2017-2026 Infiniti Q60, the Q60 shares the same dual-screen InTouch system as the Q50, inheriting its lag, freezing, and connectivity issues. The aging hardware platform struggles with modern smartphone integration and navigation processing.

This issue also affects: Infiniti Q50, Infiniti QX50, Infiniti QX55

Common Symptoms

  • Screens freezing during use
  • Slow navigation response
  • Bluetooth pairing failures
  • Camera display lag

How to Fix

Update firmware to the latest version. Perform hard resets when screens freeze. Some owners upgrade to aftermarket Android Auto/CarPlay units for improved functionality.

Typical repair cost:$0 - $1,500

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Community Reported
High Confidence

On the 2017-2022 Infiniti Q60 VR30DDTT, the VR30DDTT is direct-injected and turbocharged, and like most engines of that configuration it washes a measurable amount of unburned fuel past the rings into the sump — heavily so on short trips, cold running, and stop-start city use where the oil never reaches full temperature to boil the fuel back off. Diluted oil loses viscosity and film strength, which matters more here than on a naturally aspirated engine because the turbo bearings and the timing chain tensioners depend on that film. The factory oil change interval was written without much margin for this, and the owner community has largely converged on halving it. Left unaddressed, dilution is a contributing factor to the turbocharger bearing wear this engine is already known for.

This issue also affects: Infiniti Q50, Nissan Z

Common Symptoms

  • Oil level rising on the dipstick between changes
  • Strong fuel smell from the engine oil
  • Oil thinner than expected at the change interval
  • Mostly short-trip or cold-weather driving pattern

How to Fix

Cut the oil change interval to 5,000 miles using the correct 0W-20 full synthetic rather than following the factory recommendation, and shorten it further if the car lives on short trips. Check the level regularly and watch for the opposite of consumption: oil that is rising on the dipstick and smells of fuel is diluted, and that is a reason to change it immediately rather than wait. Get the engine to full operating temperature regularly — a weekly drive long enough to fully warm the oil does more than any additive. If dilution is severe and accompanied by rough running, have the injectors checked for leak-down before assuming it is just driving pattern.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • OEM Infiniti Q50/Q60 VR30 0W-20 oil-change kit
    OEMZ1 36652 assembled OEM service kit

    Maintenance service after diagnosis or correction of the dilution source Fitment/availability: Exact listing for 2017+ Q60 VR30 3.0t includes six quarts Genuine Nissan 0W-20, one Nissan filter and one crush washer. The page states approx…

    Z1 Motorsports

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$80 - $200

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Community Reported
Medium ConfidenceVerifiedReviewed Aug 2026

On the 2017-2026 Infiniti Q60, the Q60 with Direct Adaptive Steering exhibits a disconnected, artificial steering feel that many enthusiasts find unsatisfying. The steer-by-wire system filters out road imperfections but also removes valuable feedback for spirited driving.

Common Symptoms

  • Numb steering feel at highway speeds
  • Inconsistent steering effort
  • Lack of road surface feedback

How to Fix

Switch to Sport+ steering mode for the most direct feel. Software updates from Infiniti have progressively improved the DAS calibration. Consider the non-DAS equipped models for a more traditional steering feel.

Typical repair cost:$0 - $200

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Other Infiniti Models

Infiniti G3723Infiniti FX3520Infiniti Q5011Infiniti G3511Infiniti QX508Infiniti QX558

Frequently Asked Questions

What are the most common Infiniti Q60 problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2020 Infiniti Q60 has 4 documented issues. The most frequently reported are: Rear Seat Belt Locking Mechanism May Not Lock (Recall 20V145000), InTouch Infotainment Freezing and Slow Response, Fuel Dilution of Engine Oil on Direct-Injected VR30DDTT. Of these, 1 is rated critical and should be addressed promptly.

Is the Infiniti Q60 reliable?

The 2020 Infiniti Q60 has 4 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 1 issue is rated critical: Rear Seat Belt Locking Mechanism May Not Lock (Recall 20V145000). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Infiniti Q60 problems?

Repair costs for known Infiniti Q60 issues range from $0 to $1,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Rear Seat Belt Locking Mechanism May Not Lock (Recall 20V145000), typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2020 Infiniti Q60 Rear Seat Belt Locking Mechanism May Not Lock (Recall 20V145000)?

Certain 2020 Q60 vehicles have rear seat belt assemblies with a dual-mode locking mechanism in which the webbing sensor lock may not engage as intended. In a crash involving multiple impacts — a common real-world sequence where the vehicle strikes one object then another — a belt… Repairs typically run $0-$0. Severity: high.

What is the 2017-2026 Infiniti Q60 InTouch Infotainment Freezing and Slow Response?

The Q60 shares the same dual-screen InTouch system as the Q50, inheriting its lag, freezing, and connectivity issues. The aging hardware platform struggles with modern smartphone integration and navigation processing. Repairs typically run $0-$1,500. Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

What is the 2017-2022 Infiniti Q60 Fuel Dilution of Engine Oil on Direct-Injected VR30DDTT?

The VR30DDTT is direct-injected and turbocharged, and like most engines of that configuration it washes a measurable amount of unburned fuel past the rings into the sump — heavily so on short trips, cold running, and stop-start city use where the oil never reaches full temperatur… Repairs typically run $80-$200. Severity: medium.

What is the 2017-2026 Infiniti Q60 Direct Adaptive Steering Feel Disconnect?

The Q60 with Direct Adaptive Steering exhibits a disconnected, artificial steering feel that many enthusiasts find unsatisfying. The steer-by-wire system filters out road imperfections but also removes valuable feedback for spirited driving. Repairs typically run $0-$200. Severity: low.