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Lincoln · Known Issues

2021 Lincoln Nautilus Problems: 5 Known Issues

2021 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Lincoln Nautilus has 5 documented known issues, with 1 rated critical. The most serious is 8F35 8-speed automatic shudder, buck, and jerk under 35 mph ($0-$4,500 repair). Across all issues with published estimates, repair costs range from $150 to $4,500. DIY maintenance guides at au7o.io.

In This Article

  • Nautilus Transmission1
  • Nautilus Electrical2
  • Nautilus Engine1
  • Nautilus Body/Panels1
  • Recalls14
  • FAQ
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In This Article

  • Transmission1
  • Electrical2
  • Engine1
  • Body/Panels1
  • Recalls14

All 5 Known Issues

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ALL YEARS20262025202420232022202120202019

On the 2019-2021 Lincoln Nautilus, nautilus models built on or before March 11, 2021 with the 8F35 8-speed automatic commonly exhibit a shudder, buck, hesitation, or jerk while accelerating from a stop up to about 35 mph (57 km/h). Ford Technical Service Bulletin 21-2389 (superseding 21-2081) attributes the condition primarily to PCM/transmission solenoid control software rather than internal mechanical wear, though severe untreated cases progressed to harsh shifting and, in a minority of CarComplaints reports, complete transmission failure. This is the single most-complained-about Nautilus problem and is the subject of a Chimicles Schwartz Kriner class-action investigation covering 2019-2021 Edge/Nautilus 8F35 vehicles.

This issue also affects: Ford Aerostar, Ford Bronco, Ford Contour

Common Symptoms

  • Shudder or vibration felt through the floor while accelerating from a stop
  • Bucking, jerking, or lurching at low speed (up to ~35 mph)
  • Hesitation or harsh engagement when shifting into low gears
  • Surging during light-throttle cruise
  • In severe cases, slipping or transmission warning light

How to Fix

First-line fix per TSB 21-2389 is to reprogram the PCM with the latest software level and update the transmission solenoid (adaptive) strategy (about 0.9 hours labor, typically covered under the 6yr/70k powertrain warranty). If the shudder persists after reprogramming, the shop should inspect for a failing torque converter, worn clutch packs, or contaminated fluid and replace as needed. A transmission fluid service with the correct Mercon ULV is recommended at the same time.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Motorcraft MERCON ULV automatic transmission fluid XT-12-QULV, 1 quart
    OEMXT-12-QULV

    Drain/fill a confirmed 8F35 that specifies MERCON ULV after fluid-condition and service diagnosis Fitment/availability: Live direct Add to Cart page identifies genuine Ford XT-12-QULV by exact part number and quart size. Confirm 2.0L 8F3…

    FordPartsGiant
  • Genuine Ford JM5Z-7902-FTC 8F35 torque converter
    OEMJM5Z-7902-FTC

    Replace a converter proven failed by post-programming 8F35 slip/pressure/contamination diagnosis Fitment/availability: Direct retailer item page identifies JM5Z-7902-FTC, Nautilus 2.0L/8F35 description, supersession of JM5Z-7902-B/-F, pr…

    Levittown Ford Parts

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$0 - $4,500

Research This Issue

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2019-2023 Lincoln Nautilus, first-generation Nautilus owners widely report the SYNC 3 center touchscreen freezing, going completely black, or spontaneously rebooting while driving — sometimes leaving only the backup camera working. Symptoms point to memory corruption in the APIM (Accessory Protocol Interface Module / SYNC module) software rather than the display panel itself, so a black or frozen screen usually traces to the APIM. Distinct from the 2024+ panoramic/center-display reboot recall (25V337), which is the newer multimedia module on the redesigned model.

This issue also affects: Ford Bronco, Ford Edge, Ford F-150

Common Symptoms

  • Center screen freezes / unresponsive to touch
  • Screen goes completely black except backup camera
  • Infotainment reboots itself while driving
  • Apple CarPlay/Android Auto drops or won't connect
  • Audio and navigation glitches

How to Fix

Try a SYNC master reset (hold the power/volume button and Seek-Right for 10 seconds) and install the latest SYNC 3 software via USB or OTA. If freezes recur, the APIM module is reprogrammed or replaced by the dealer; updating to the current software level resolves most memory-related lockups. A pending USB drive update can also stop the reboot loop.

Typical repair cost:$0 - $900

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2019-2022 Lincoln Nautilus, nautilus owners frequently report the Auto Start-Stop system behaving erratically — failing to engage, failing to auto-restart smoothly at the light, or throwing a system-fault/malfunction message. The most common root cause is the 12V battery state-of-charge falling below the threshold the system needs (the AGM start-stop battery degrades faster than a conventional battery), so the system disables itself or restarts roughly. The popularity of plug-and-play 'start-stop eliminator' modules for the Nautilus reflects how much the behavior annoys owners.

This issue also affects: Ford Bronco, Ford Edge, Ford F-150

Common Symptoms

  • Auto Start-Stop won't shut the engine off at stops
  • Rough or delayed engine auto-restart
  • Start-Stop 'not available' or fault message
  • Feature works intermittently / disables itself
  • Frequent dead or weak battery

How to Fix

Test the 12V battery and charging system; replace a weak or aged AGM battery with the correct spec and perform a Battery Monitoring System (BMS) reset so the PCM relearns state-of-charge. Ensure parasitic-draw and software are current. Owners who simply dislike the feature use the dash defeat button each drive or a plug-and-play disable module (not a repair, a preference).

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Duralast Platinum H7/94R AGM battery, 850 CCA
    OEMH7-AGM / AutoZone 319458

    Replace a failed 12-volt start-stop AGM battery after charging-system and draw/BMS diagnosis Fitment/availability: Live In Stock/Add to Cart page identifies H7-AGM, BCI 94R, AGM technology, 80 Ah, 850 CCA and matching terminal layout. Fo…

    AutoZone

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$250 - $600

Research This Issue

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Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2019-2023 Lincoln Nautilus 2.7L EcoBoost V6, nautilus models with the optional 2.7L EcoBoost V6 produce a ticking, tapping, or rattle noise from the top-front-cover area of the engine on initial start-up after a cold soak of 6 hours or more, lasting roughly 2-5 seconds. Ford TSB 23-2356 (superseding 22-2376 and 23-2049) attributes the noise to stuck internal components in the variable cam timing (VCT) / cam phaser units. Left unaddressed it can set crank/cam correlation codes (P0016). It is a well-documented EcoBoost cam-phaser pattern failure also seen on the F-150 2.7L.

This issue also affects: Ford Bronco, Ford Edge, Ford Escape

Common Symptoms

  • Ticking/tapping/rattle from front of engine for 2-5 seconds on cold start
  • Noise only after the car sits 6+ hours
  • Noise diminishes once oil pressure builds
  • Possible check engine light with cam/crank correlation codes at higher mileage

How to Fix

Per TSB 23-2356 the prescribed repair is to replace all four VCT (cam phaser) units — a substantial ~14.7-hour labor job. Using the correct oil viscosity and avoiding extended oil-change intervals helps slow phaser wear. Many out-of-warranty owners report Ford goodwill covering a large portion (one owner quoted ~$2,600 with ~2/3 covered at 88k miles).

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Ford L1MZ-6256-E intake VCT/camshaft sprocket, two required
    OEML1MZ-6256-E

    Replace both intake VCT units on a TSB-confirmed 2019-2023 Nautilus 2.7L repair Fitment/availability: Live Ships in 1-2 Business Days/Add to Cart page identifies current L1MZ-6256-E, superseding -A/-B/-C/-D, and lists 2019-2023 Lincoln N…

    FordPartsGiant
  • Genuine Ford L1MZ-6C525-C exhaust VCT unit, two required
    OEML1MZ-6C525-C

    Replace both exhaust VCT units on a TSB-confirmed 2019-2023 Nautilus 2.7L repair Fitment/availability: Live Ships in 1-2 Business Days/Add to Cart page identifies L1MZ-6C525-C, replaces -A and lists 2019-2023 Lincoln Nautilus 2.7L. Do no…

    FordPartsGiant
  • Genuine Ford CP9Z-6279-C VCT-unit bolt, four required
    OEMCP9Z-6279-C

    Confirm the current supersession and quantity for th

    FordPartsGiant

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$0 - $3,500

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026

On the 2019-2023 Lincoln Nautilus, the hands-free power liftgate frequently becomes intermittent or fully inoperative on first-generation (2019-2023) Nautilus. The system uses a single electric motor on the driver's side plus a gas strut on the passenger side; failures include the motor straining without the latch releasing, the gate not responding to the fob/dash button/kick sensor, and the gate opening or closing on its own while parked. Ford documents that many 2019-2020 cases are Rear Gate Trunk Module (RGTM) software, while others are a weak motor or a worn gas support strut (one owner quoted ~$1,200 for struts).

This issue also affects: Ford Bronco, Ford Edge, Ford F-150

Common Symptoms

  • Liftgate won't open or close with fob, dash button, or kick gesture
  • Motor runs/strains but latch doesn't release
  • Liftgate opens or closes by itself while parked
  • Gate stops partway or won't hold position
  • Intermittent operation that comes and goes

How to Fix

Start with an RGTM software reprogram and a power-liftgate re-initialization procedure, which resolves many no-open/erratic cases without parts. If the gate is mechanically weak or won't hold position, replace the failing gas support strut and/or the liftgate drive motor. Verify the kick-sensor and latch operation after repair.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Ford FA1Z-14B351-A driver-side power-liftgate drive motor
    OEMFA1Z-14B351-A

    Replace a driver-side power spindle/drive motor proven failed after RGTM programming and circuit/mechanical tests Fitment/availability: Live Ships/Add to Cart direct page identifies FA1Z-14B351-A and 2019-2023 Nautilus fitment. Catalog l…

    FordPartsGiant
  • Genuine Ford FA1Z-58406A10-B passenger-side power-liftgate gas support
    OEMFA1Z-58406A10-B

    Confirm VIN/equipment and su

    FordPartsGiant
  • Genuine Ford FA1Z-7443150-B power-liftgate latch assembly
    OEMFA1Z-7443150-B

    Confirm VIN and latch diagnosis; do not replace it for a fai

    FordPartsGiant

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$150 - $1,300

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerifiedReviewed Jun 2026
NHTSA Recalls14 recalls

CHILD SEAT:VEHICLE TETHER ANCHOR

Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Campaign #23V19800024/03/2023

SUSPENSION:REAR:SHOCK ABSORBER

Ford Motor Company (Ford) is recalling certain 2023 Lincoln Nautilus vehicles. The rear shock absorbers may have been manufactured incorrectly, which can result in damage to the rear brake hose, rear axle half shaft, wheel speed sensor, and/or stabilizer bar end links.

Campaign #23V43900023/06/2023

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

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Other Lincoln Models

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Frequently Asked Questions

What are the most common Lincoln Nautilus problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Lincoln Nautilus has 5 documented issues. The most frequently reported are: 8F35 8-speed automatic shudder, buck, and jerk under 35 mph, 2.7L EcoBoost cold-start VCT rattle (top-front-cover tick/tap on startup), Power liftgate inoperative / opens or closes on its own (RGTM software, motor, strut). Of these, 1 is rated critical and should be addressed promptly.

Is the Lincoln Nautilus reliable?

The 2021 Lincoln Nautilus has 5 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 1 issue is rated critical: 8F35 8-speed automatic shudder, buck, and jerk under 35 mph. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Lincoln Nautilus problems?

Repair costs for known Lincoln Nautilus issues range from $0 to $4,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, 8F35 8-speed automatic shudder, buck, and jerk under 35 mph, typically costs $0-$4,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2019-2021 Lincoln Nautilus 8F35 8-speed automatic shudder, buck, and jerk under 35 mph?

Nautilus models built on or before March 11, 2021 with the 8F35 8-speed automatic commonly exhibit a shudder, buck, hesitation, or jerk while accelerating from a stop up to about 35 mph (57 km/h). Ford Technical Service Bulletin 21-2389 (superseding 21-2081) attributes the condit… Repairs typically run $0-$4,500. Severity: high.

What is the 2019-2023 Lincoln Nautilus 2.7L EcoBoost cold-start VCT rattle (top-front-cover tick/tap on startup)?

Nautilus models with the optional 2.7L EcoBoost V6 produce a ticking, tapping, or rattle noise from the top-front-cover area of the engine on initial start-up after a cold soak of 6 hours or more, lasting roughly 2-5 seconds. Ford TSB 23-2356 (superseding 22-2376 and 23-2049) att… Repairs typically run $0-$3,500. Severity: medium.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

FAQ
Campaign #25V31500009/05/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign #20V57500023/09/2020

POWER TRAIN:DRIVELINE:DRIVESHAFT

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Campaign #21V01100015/01/2021

+ 9 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

What is the 2019-2023 Lincoln Nautilus Power liftgate inoperative / opens or closes on its own (RGTM software, motor, strut)?

The hands-free power liftgate frequently becomes intermittent or fully inoperative on first-generation (2019-2023) Nautilus. The system uses a single electric motor on the driver's side plus a gas strut on the passenger side; failures include the motor straining without the latch… Repairs typically run $150-$1,300. Severity: medium.

What is the 2019-2023 Lincoln Nautilus SYNC 3 / APIM infotainment freezes, black-screens, and reboots?

First-generation Nautilus owners widely report the SYNC 3 center touchscreen freezing, going completely black, or spontaneously rebooting while driving — sometimes leaving only the backup camera working. Symptoms point to memory corruption in the APIM (Accessory Protocol Interfac… Repairs typically run $0-$900. Severity: medium.

What is the 2019-2022 Lincoln Nautilus Auto Start-Stop malfunction / engine won't auto-restart (weak 12V battery)?

Nautilus owners frequently report the Auto Start-Stop system behaving erratically — failing to engage, failing to auto-restart smoothly at the light, or throwing a system-fault/malfunction message. The most common root cause is the 12V battery state-of-charge falling below the th… Repairs typically run $250-$600. Severity: low.