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Nissan · Known Issues

2021 Nissan Murano Problems: 6 Known Issues

2021 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Nissan Murano has 6 documented known issues, with 3 rated critical. The most serious are Automatic Emergency Braking / Forward Collision Phantom Activation, Front Radar/Sensor Malfunctions Triggering AEB, ICC, and Forward Collision Warnings and Rearview Camera Image Blank, Distorted, or Intermittent Due to AV Control Unit/Camera Fault ($0-$1,200 repair). Across all issues with published estimates, repair costs range from $100 to $1,400. DIY maintenance guides at au7o.io.

In This Article

  • Murano Safety/Recalls3
  • Murano Interior1
  • Murano Electrical1
  • Murano Body/Panels1
  • Recalls3
  • FAQ
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In This Article

  • Safety/Recalls3
  • Interior1
  • Electrical1
  • Body/Panels1
  • Recalls3
  • FAQ

All 6 Known Issues

Filter:
ALL YEARS2024202320222021202020192018201720162015201420132012201120102009200820072006200520042003

When Issues Typically Appear

Rearview Camera Image Blank, Distorted, or Intermittent Due to AV Control Unit/Camera Fault
0K-60K
Battery Drain and No-Start from Telematics/Infotainment Modules Staying Awake
0K-40K
Front Driver Seat Frame/Track Looseness Causing Rocking, Clicking, or Unintended Movement
5K-50K
Sunroof Drain or Roof Area Water Intrusion Causing Wet Headliner/Carpet and Electrical Issues
5K-80K
025K50K75K100K mi

On the 2015-2024 Nissan Murano, third-generation Muranos with Nissan's Forward Emergency Braking (FEB)/Automatic Emergency Braking (AEB) have widely reported 'phantom braking' — the system suddenly and forcefully brakes when no obstacle is present, creating rear-end collision and loss-of-control risk. The problem is associated with the front grille radar/sensor module (Bosch-supplied) misreading the road. The Murano is named in AEB class-action litigation alongside other Nissan models, and Nissan issued TSBs addressing false AEB/FCW activation on 2019-2024 Murano (Z52).

Common Symptoms

  • Sudden hard braking with no obstacle present
  • Phantom deceleration on open road
  • Forward collision warning with nothing ahead
  • Unintended braking near overpasses or oncoming cars

How to Fix

Dealer diagnosis per the applicable TSB; remedies have included radar sensor recalibration, software/ECU reprogramming, or sensor replacement. Keep the front emblem/grille radar area clean and free of obstructions (snow, mud, badges). The FEB system can be temporarily disabled via the vehicle settings menu while driving in conditions that trigger false activation.

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Jun 2026

On the 2021-2024 Nissan Murano, nissan NTB19-033G applies to 2015-2024 Murano Z52 vehicles when ICC stops working, the AEB/FEB warning illuminates, or a front-radar obstruction message appears and C1A16, C1A16-97, C2582 or C2582-97 is the only stored DTC. Its flow separates obstruction and weather from repeat incidents, sensor manufacture date, replacement where authorized and required sensor alignment. The frozen 2021-2024 page is inside that exact boundary.

This issue also affects: Infiniti QX60, Nissan Rogue, Nissan Sentra

Common Symptoms

  • ICC inoperative or AEB/FEB warning documented
  • front-radar obstruction message and conditions recorded
  • C1A16/C2582-only path confirmed before hardware action

How to Fix

Preserve all DTCs and confirm whether obstruction or severe weather explains the event. Use NTB19-033G only when one listed radar DTC is the sole stored code; the bulletin repeatedly says not to replace the distance sensor outside its flow. When replacement is authorized, use the EPC for the VIN-specific sensor and perform alignment. Do not buy a radar sensor or bracket from this page; DTC state, manufacture date, diagnosis, calibration and VIN fitment must be established first.

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026

On the 2021-2024 Nissan Murano, multiple Murano owners in the 2021-2024 range have reported the backup camera showing a black screen, frozen image, blue screen, or distorted picture when shifting into reverse. This is also covered by Nissan/NHTSA recall actions affecting rearview camera display reliability on Nissan vehicles, including Murano, because the image may not display as required by FMVSS 111. Owners typically experience intermittent failure at first, then more frequent loss of image, especially after startup or in hot/cold weather.

This issue also affects: Infiniti QX60, Nissan Pathfinder, Nissan Rogue

Common Symptoms

  • backup camera screen is black
  • blue or frozen rear camera image
  • distorted or flickering camera display
  • camera works intermittently in reverse
  • parking guidelines appear with no image

How to Fix

Confirm the concern by repeatedly cycling ignition and selecting reverse while monitoring the display. Diagnosis usually involves checking for AV control unit software/hardware faults, camera harness connection issues, and camera module failure; Nissan recall/TSB procedures generally call for software update, AV control unit reprogramming, or replacement of the camera/control unit if the image remains unstable. If the vehicle is covered by an open recall, the recall remedy should be completed before paid repairs.

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Call to confirm they service Nissan vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

Owner tips & cautions

  • TipCheck for open recalls by VIN before replacing the camera or display parts out of pocket.
  • TipIf intermittent, record a video of the failed camera display to help the dealer reproduce the issue.
Typical repair cost:$0 - $1,200

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence

On the 2021-2024 Nissan Murano, owners have reported the driver's seat rocking front-to-back, clicking during braking/acceleration, or feeling loose on its track. Nissan has issued service information on seat track/frame-related movement complaints on late-model vehicles, and owner reports indicate the issue can appear at relatively low mileage. The problem is usually caused by play in the seat track assembly, frame hardware, or worn internal seat adjuster components rather than the floor mounting points themselves.

This issue also affects: Nissan Rogue

Common Symptoms

  • driver seat rocks during braking
  • clicking from seat base
  • seat shifts slightly on acceleration
  • loose feeling in seat track
  • movement felt through seat cushion

How to Fix

Road-test the vehicle and confirm whether the movement occurs during throttle tip-in, braking, or over bumps. Inspect seat track bolts, rail alignment, and the seat adjuster assembly; repairs typically involve tightening hardware to spec, replacing the seat track/adjuster assembly, or replacing the seat frame if internal play is present. If the seat has power functions, verify all positions after repair and recalibrate memory settings if equipped.

Owner tips & cautions

  • TipHave the dealer verify torque on seat mounting fasteners before replacing expensive seat components.
  • TipDocument exactly when the seat moves—braking, acceleration, or cornering—to help isolate track vs. frame play.
Typical repair cost:$150 - $1,400

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High Confidence

On the 2021-2024 Nissan Murano, a recurring owner complaint on newer Nissan crossovers, including Murano, is a dead battery after sitting overnight or for a few days despite the battery testing good initially. Reports often point to parasitic draw from telematics, AV control, or body control modules that fail to enter sleep mode, sometimes accompanied by app connectivity glitches or infotainment oddities. The issue can be intermittent, making it difficult to catch unless a proper draw test is performed after module timeout.

This issue also affects: Infiniti QX50, Nissan Pathfinder, Nissan Rogue

Common Symptoms

  • dead battery after sitting
  • slow cranking or no-start
  • needs jump start repeatedly
  • battery tests weak prematurely
  • infotainment or NissanConnect glitches

How to Fix

Start with battery state-of-health and charging-system checks, then perform a parasitic draw test with the vehicle fully asleep. If draw remains excessive, isolate the circuit by pulling fuses and checking telematics, AV, and BCM-related branches; software updates, module resets, or replacement of the offending module may be required. Replacing the battery alone often provides only temporary relief if the root draw remains.

What you need to diagnose it

The fix here starts with a test, not a part — which repair you need depends on what the test finds.At least one code uses a manufacturer-specific format. No scanner recommendation is shown because family-level coverage cannot prove it can read that code.

  • UNI-T UT210E Low-Current DC Clamp Meter

    1 mA resolution on the 2 A range — a 0.1 A meter reads a 50 mA drain as zero

    $40–$70View

As an Amazon Associate, we earn from qualifying purchases. Prices are approximate and may vary.

Testing and isolating the fault is DIY work. Replacing or reprogramming a control module is not — most are VIN-programmed, so a new one does nothing until a shop codes it to your car. Check for an open recall or service bulletin before buying anything.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Genuine Nissan Group H5/L2 battery 999M1-NCH5C

    Confirm VIN, dimensions, terminals, CCA and current installed group.

    Nissan Official Parts Store
  • NOCO GENIUS5 5-amp smart charger and maintainer

    Universal 6V/12V charger for supported lead-acid/AGM or lithium modes. Select the mode matching the installed battery and follow safe connection/ventilation instructions; not a no-start booster or draw repair.

    NOCO

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Owner tips & cautions

  • TipAsk for a true parasitic draw test after all modules time out; many quick battery tests miss the actual problem.
  • TipIf the vehicle sits for long periods, a smart maintainer can prevent deep discharge while diagnosis is pending.
Typical repair cost:$200 - $1,200

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence

On the 2021-2024 Nissan Murano, murano owners continue to report water leaks into the cabin, often showing up as damp headliner edges, wet front footwells, musty odor, or water near A-pillars after rain or car washes. The most common causes are restricted sunroof drains, disconnected drain tubes, or seal/body seam issues around the roof opening area. If ignored, the leak can damage carpet padding, connectors, and interior electronics.

Common Symptoms

  • wet carpet after rain
  • musty smell in cabin
  • water stains on headliner
  • dripping near A-pillar
  • foggy windows from interior moisture

How to Fix

Water-test the roof and windshield perimeter while inspecting the sunroof cassette drains and A-pillar drain routing. Clear clogged drains with low-pressure air or line, repair or reconnect drain tubes, and inspect for seal or seam leaks if drains flow normally. Dry the carpet and underlayment thoroughly afterward to prevent mold and corrosion in connectors under the carpet.

Owner tips & cautions

  • TipUse only low-pressure air or flexible trimmer line to clear drains; high pressure can disconnect the drain tube.
  • TipAfter fixing the leak, lift and dry the carpet padding fully—surface drying alone often leaves odor and corrosion behind.
Typical repair cost:$100 - $1,200

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
Medium Confidence
NHTSA Recalls3 recalls

VISIBILITY:GLASS, SIDE/REAR

Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.

Campaign #24V05300030/01/2024

SUSPENSION:REAR:AXLE:SPINDLE

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Campaign #21V40200027/05/2021

STEERING:LINKAGES

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Campaign #21V17000011/03/2021

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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Other Nissan Models

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Frequently Asked Questions

What are the most common Nissan Murano problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Nissan Murano has 6 documented issues. The most frequently reported are: Automatic Emergency Braking / Forward Collision Phantom Activation, Front Radar/Sensor Malfunctions Triggering AEB, ICC, and Forward Collision Warnings, Rearview Camera Image Blank, Distorted, or Intermittent Due to AV Control Unit/Camera Fault. Of these, 3 are rated critical and should be addressed promptly.

Is the Nissan Murano reliable?

The 2021 Nissan Murano has 6 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 3 issues are rated critical: Automatic Emergency Braking / Forward Collision Phantom Activation and Front Radar/Sensor Malfunctions Triggering AEB, ICC, and Forward Collision Warnings and Rearview Camera Image Blank, Distorted, or Intermittent Due to AV Control Unit/Camera Fault. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Nissan Murano problems?

Repair costs for known Nissan Murano issues range from $0 to $1,400, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2015-2024 Nissan Murano Automatic Emergency Braking / Forward Collision Phantom Activation?

Third-generation Muranos with Nissan's Forward Emergency Braking (FEB)/Automatic Emergency Braking (AEB) have widely reported 'phantom braking' — the system suddenly and forcefully brakes when no obstacle is present, creating rear-end collision and loss-of-control risk. The probl… Severity: high.

What is the 2021-2024 Nissan Murano Front Radar/Sensor Malfunctions Triggering AEB, ICC, and Forward Collision Warnings?

Nissan NTB19-033G applies to 2015-2024 Murano Z52 vehicles when ICC stops working, the AEB/FEB warning illuminates, or a front-radar obstruction message appears and C1A16, C1A16-97, C2582 or C2582-97 is the only stored DTC. Its flow separates obstruction and weather from repeat i… Severity: high.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

What is the 2021-2024 Nissan Murano Rearview Camera Image Blank, Distorted, or Intermittent Due to AV Control Unit/Camera Fault?

Multiple Murano owners in the 2021-2024 range have reported the backup camera showing a black screen, frozen image, blue screen, or distorted picture when shifting into reverse. This is also covered by Nissan/NHTSA recall actions affecting rearview camera display reliability on N… Repairs typically run $0-$1,200. Severity: high.

What is the 2021-2024 Nissan Murano Front Driver Seat Frame/Track Looseness Causing Rocking, Clicking, or Unintended Movement?

Owners have reported the driver's seat rocking front-to-back, clicking during braking/acceleration, or feeling loose on its track. Nissan has issued service information on seat track/frame-related movement complaints on late-model vehicles, and owner reports indicate the issue ca… Repairs typically run $150-$1,400. Severity: medium.

What is the 2021-2024 Nissan Murano Battery Drain and No-Start from Telematics/Infotainment Modules Staying Awake?

A recurring owner complaint on newer Nissan crossovers, including Murano, is a dead battery after sitting overnight or for a few days despite the battery testing good initially. Reports often point to parasitic draw from telematics, AV control, or body control modules that fail t… Repairs typically run $200-$1,200. Severity: medium.

What is the 2021-2024 Nissan Murano Sunroof Drain or Roof Area Water Intrusion Causing Wet Headliner/Carpet and Electrical Issues?

Murano owners continue to report water leaks into the cabin, often showing up as damp headliner edges, wet front footwells, musty odor, or water near A-pillars after rain or car washes. The most common causes are restricted sunroof drains, disconnected drain tubes, or seal/body s… Repairs typically run $100-$1,200. Severity: medium.