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Toyota · Known Issues

2021 Toyota RAV4 Problems: 17 Known Issues

2021 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Toyota RAV4 has 17 documented known issues, with 6 rated critical. The most serious are Certain 2020-2021 RAV4/RAV4 Hybrid OCS Sensor Short Circuit - Recall 23V-865, Certain 2021 RAV4 Prime Headlamp Aiming Caps Improperly Closed - Recall 20V-698, Certain 2021 RAV4 Prime Hybrid System May Shut Down - Recall 23V-041, Certain 2021-2022 RAV4 Prime DC-DC Converter May Short - Recall 23V-478, Reported 2021 RAV4 Panoramic-Roof Shattering - Pending Allegations, No Defect Finding and 2019-2024 RAV4 Hybrid/2021-2024 Prime Milky Oil or Low Oil Pressure in Extreme Cold - T-SB-0104-21 Rev2. DIY maintenance guides at au7o.io.

In This Article

  • RAV4 Safety/Recalls6
  • RAV4 Engine2
  • RAV4 Electrical3
  • RAV4 Fuel System2
  • RAV4 Exterior1
  • RAV4 Body/Panels1
  • RAV4 Cooling1
  • RAV4 Interior1
  • Recalls11
  • FAQ
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In This Article

  • Safety/Recalls6
  • Engine2
  • Electrical3
Fuel System
2
  • Exterior1
  • Body/Panels1
  • Cooling1
  • Interior1
  • Recalls11
  • FAQ

    • All 17 Known Issues

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    On the 2020-2021 Toyota RAV4, toyota/NHTSA Safety Recall 23V-865 (Toyota 23TA15) covers certain 2020-2021 RAV4 and RAV4 Hybrid vehicles equipped with front-passenger Occupant Classification System sensors made during a specific supplier period. During production, an OCS-sensor printed circuit board may have deformed and cracked a capacitor; moisture can enter over time and create a short circuit. If that occurs, the SRS warning lamp, Passenger Airbag OFF lamp and a multi-information-display message can appear, and the front-passenger airbag may not deploy as designed in certain crashes. Model year alone does not establish VIN eligibility.

    Common Symptoms

    • SRS warning lamp illuminates
    • Passenger Airbag OFF lamp illuminates
    • Multi-information display shows an airbag-system message

    How to Fix

    Check the complete VIN through Toyota's recall lookup or an authorized Toyota dealer. Under 23TA15, the dealer inspects the OCS sensors and replaces them with improved sensors when required, free of charge. If the SRS warning light is illuminated, Toyota advises bringing the vehicle to a dealer for diagnosis and not allowing anyone to use the front passenger seat until diagnosis is complete. Do not replace a clock spring or any other airbag part based on this recall card; that is a different circuit and requires its own diagnosis.

    Owner tips & cautions

    • TipUse the complete VIN for eligibility; the recall covers only vehicles with OCS sensors from the specified supplier period.
    • WarningIf the SRS warning lamp is on, follow Toyota's owner notice and keep the front passenger seat empty until dealer diagnosis is complete.

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    On the 2021 Toyota RAV4 2.5L A25A-FXS plug-in hybrid, toyota/NHTSA Safety Noncompliance Recall 20V-698 (Toyota 20TA15) covers 413 certain 2021 RAV4 Prime vehicles. Headlight aiming caps may have been improperly closed, allowing the beam to be adjusted horizontally and causing noncompliance with FMVSS 108. If the horizontal aim is altered, glare can reduce visibility for an oncoming driver or the vehicle operator and increase crash risk. This recall does not establish a broad 2016-2021 RAV4 low-beam illumination defect; model year alone does not establish VIN eligibility.

    Common Symptoms

    • No dashboard warning is expected for an improperly closed aiming cap
    • Horizontal headlamp aim can be altered if a cap is not correctly closed

    How to Fix

    Check the complete VIN through Toyota's recall lookup or an authorized Toyota dealer. For an open 20TA15 campaign, the dealer confirms applicability and closes the aiming caps on both headlamps free of charge. Do not adjust horizontal aim or install the removed bulbs, LED assemblies or auxiliary lights based on this recall card. A dim, damaged, mis-aimed or uneven beam outside the exact recall condition needs a separate headlamp, voltage, lens and aiming inspection using the applicable service information.

    Owner tips & cautions

    • TipUse the complete VIN for eligibility; only a limited group of 2021 RAV4 Prime vehicles is included in 20TA15.
    • WarningDo not alter horizontal headlamp aim or substitute a bulb or assembly as the recall remedy; Toyota's remedy is dealer closure of the aiming caps.

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    On the 2021 Toyota RAV4 2.5L A25A-FXS plug-in hybrid, toyota/NHTSA Safety Recall 23V-041 (Toyota 23TA01) covers 16,679 certain 2021 RAV4 Prime vehicles. Hybrid Vehicle Control ECU logic may not limit high-voltage-battery output as required. If the accelerator is rapidly pressed after continuous EV-mode driving in cold temperature while battery voltage is decreasing, voltage can fall below a threshold; a warning message appears and the hybrid system can shut down, causing loss of motive power and increased crash risk at higher speed. Occurrence depends on battery parameters and operating mode, and model year alone does not establish VIN eligibility.

    Common Symptoms

    • Hybrid-system warning message after rapid acceleration
    • Hybrid system shuts down with loss of motive power
    • Condition requires the specific cold-temperature, EV-mode, battery and accelerator sequence

    How to Fix

    Check the complete VIN through Toyota's recall lookup or an authorized Toyota dealer. Under 23TA01, the dealer updates the Hybrid Vehicle Control ECU software free of charge. If a warning appears and motive power is lost, activate hazard lights, maintain steering and braking, move out of traffic if possible and arrange dealer diagnosis or towing. Do not buy or replace the HEV ECU based on this card; Toyota's campaign remedy is software reprogramming.

    Owner tips & cautions

    • TipUse the complete VIN for 23TA01 eligibility; 16,679 is the potentially involved recall population, not an owner-report count.
    • WarningThe recall remedy is HEV-ECU software reprogramming, not retail ECU replacement.

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    On the 2021-2022 Toyota RAV4 2.5L A25A-FXS plug-in hybrid, toyota/NHTSA Safety Recall 23V-478 (Toyota 23TA07) covers certain 2021-2022 RAV4 Prime vehicles. A current-rectifying module inside some DC-DC converters may have been damaged during supplier production. If the module fails, it can short rather than open, allowing current from the 12V battery to continue through the module and generate heat. Excessive heat can damage components inside and outside the converter and increase fire risk. Toyota reports the actual damaged-module percentage as unknown; model year alone does not establish VIN eligibility.

    This issue also affects: Toyota Highlander, Toyota Prius

    How to Fix

    Check the complete VIN through Toyota's recall lookup or an authorized Toyota dealer. The current 23TA07 remedy replaces the DC-DC converter with an improved part free of charge. The earlier cold-temperature charging restriction was interim guidance and should not replace completion of the available remedy. If heat, smoke or a burning odor is detected, stop safely, switch the vehicle off, move occupants away and contact emergency services as conditions require. Do not diagnose an open recall from generic warning lights, a no-start or a discharged 12V battery alone.

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    Call to confirm they service Toyota vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Owner tips & cautions

    • TipUse the complete VIN to check 23TA07 eligibility; 43,442 is the total RAV4 Prime/Lexus recall population, while Toyota lists approximately 41,500 covered RAV4 Prime vehicles.
    • WarningThe improved-converter remedy is available; do not rely on the old temporary cold-weather charging restriction instead of completing the recall.

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    On the 2021 Toyota RAV4, two named plaintiffs in Gamez v. Toyota allege that the optional panoramic glass roofs in their 2021 RAV4 vehicles shattered while driving. In May 2024, the federal court allowed some claims and the proposed California class allegations to continue past a pleading-stage motion, but it did not certify a class, find that a roof defect exists or determine how frequently shattering occurs. No Toyota recall or Toyota shattering TSB was confirmed in the July 22, 2026 audit. Toyota's T-SB-0014-23 addresses a separate rattle with the sliding roof tilted open, not glass shattering.

    Common Symptoms

    • Panoramic roof glass cracks or shatters while the vehicle is being driven
    • Loose tempered-glass fragments may enter the cabin

    How to Fix

    If roof glass cracks or shatters, stop in a safe location, keep occupants away from loose glass, do not operate the roof and arrange professional inspection or towing when visibility or glass retention is affected. Photograph the roof and surrounding impact area before cleanup, preserve invoices and report a no-impact event to Toyota and NHTSA. Coverage and repair depend on inspection and applicable warranty or insurance terms. Do not apply film or order the removed glass search result from this card; exact damage, roof configuration and VIN must be inspected first.

    Owner tips & cautions

    • TipPhotograph the glass and surrounding roof before cleanup so an inspector can distinguish impact damage from the no-impact event alleged in the pending case.
    • WarningThe lawsuit remains a putative action: the court has not certified a class or found that Toyota vehicles contain the alleged defect.

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    On the 2021-2022 Toyota RAV4 A25A-FXS 2.5L plug-in hybrid, toyota T-SB-0027-22 applies to some 2021-2022 RAV4 Prime vehicles where an outer-mirror Blind Spot Monitor indicator may remain illuminated after another vehicle passes. The bulletin does not establish a single BSM defect across every 2016-2025 RAV4. Toyota's owner guidance separately notes that dirt, snow, bumper impact or sensor misalignment can impair rear-radar operation and require cleaning or diagnosis.

    Common Symptoms

    • Left or right outer-mirror BSM indicator remains on after a vehicle has passed
    • Condition occurs on an equipped 2021-2022 RAV4 Prime

    How to Fix

    First clean the rear-bumper sensor areas and document the exact warning or indicator behavior. If a 2021-2022 RAV4 Prime matches the bulletin condition, a Toyota dealer or qualified technician should confirm it under T-SB-0027-22 and install both specified BSM covers, part numbers 88163-42020 and 88173-42020, while completing any required initialization or calibration. If the condition does not match, continue repair-manual diagnosis. The bulletin listed occurrence-only coverage under the original 36-month/36,000-mile basic warranty; confirm current coverage before authorizing work.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 88163-42020 right-hand blind-spot-monitor cover

      complete the bulletin repair on the right-hand BSM sensor area Fitment/availability: Right-hand cover explicitly specified by T-SB-0027-22 for the matching 2021-2022 RAV4 Prime condition; must be installed with the left-hand cover Fitmen…

      ToyotaPartsDeal
    • Toyota 88173-42020 left-hand blind-spot-monitor cover

      complete the bulletin repair on the left-hand BSM sensor area Fitment/availability: Left-hand cover explicitly specified by T-SB-0027-22 for the matching 2021-2022 RAV4 Prime condition; must be installed with the right-hand cover Fitment…

      ToyotaPartsDeal

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Owner tips & cautions

    • TipPhotograph the warning or stuck mirror indicator and note weather, road contamination and any recent bumper contact before cleaning the sensor areas.
    • WarningDo not apply the bulletin's cover repair to other RAV4 years or models without vehicle-specific diagnosis.

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    On the 2019-2024 Toyota RAV4 2.5L A25A-FXS hybrid/plug-in hybrid, toyota says moisture from blow-by gases may condense and accumulate in the A25A-FXS engine oil during short trips in extreme cold weather. The oil may appear milky or discolored; if the moisture freezes, oil pressure may drop and the Oil Pressure Low warning or MIL may appear with P05202A and/or P052477. This exact bulletin condition is not evidence of the previous card's gasoline-dilution defect, damaging fuel-percent threshold or permanent thicker-oil remedy.

    This issue also affects: Lexus LX, Toyota GR86, Toyota Corolla Cross

    Common Symptoms

    • Milky or discolored engine oil after short trips in extreme cold
    • Oil Pressure Low warning on the multi-information display
    • MIL illuminated with P05202A and/or P052477

    How to Fix

    Treat an Oil Pressure Low warning as a stop-and-diagnose condition. For milky/discolored oil, Toyota first requires inspection and a cooling-system pressure check; any internal coolant leak takes the vehicle outside this bulletin and must be diagnosed separately. If the cooling system holds pressure, a technician follows T-SB-0104-21 Rev2's DTC/warning gate, hybrid maintenance-mode warm-up checks and specified oil-and-filter procedure. Use the oil grade on the under-hood label and applicable manual; do not use a highway drive, owner-UOA threshold or permanent 0W-20 substitution as a repair.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Mobil 1 Advanced Fuel Economy full-synthetic 0W-16 motor oil, 5 qt

      replace moisture-contaminated oil after the bulletin's coolant-leak and warning/DTC gates Fitment/availability: Five-quart container covers the bulletin's 4.8-quart A25 service quantity; use only where the under-hood label/repair manual …

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    • Toyota 90915-YZZN1 genuine oil filter

      complete the bulletin oil-and-filter service Fitment/availability: Exact service filter named by T-SB-0104-21 Rev2 for the covered A25 engine procedure; confirm product number and pack size at checkout Fitment/availability: Add to Cart a…

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    • Toyota 90430-12031 oil-pan drain-plug gasket

      reseal the drain plug during the bulletin oil service Fitment/availability: Exact single-use drain gasket specified by T-SB-0104-21 Rev2; confirm cart quantity and applicable repair-manual torque Fitment/availability: Ships in 1-3 busine…

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    On the 2019-2021 Toyota RAV4, toyota Customer Support Program 24TE04 covers certain 2019-2021 RAV4 and RAV4 Hybrid vehicles and certain 2021 RAV4 Prime vehicles when a small engine-coolant leak from the flow shut-off valve is verified. Coolant may drip onto other components and can produce an Engine Maintenance Required message or abnormal air-conditioning operation. Toyota T-SB-0112-24 Rev1 separately applies when that message is accompanied by DTC P268111 and/or P268115. These sources do not support the old 2019-2023 scope, 2,000-report count, generic P0128/P2181 mapping, catastrophic-engine claim or fixed repair price.

    This issue also affects: Toyota Corolla, Toyota GR Corolla, Toyota Paseo

    Common Symptoms

    • Engine Maintenance Required message
    • DTC P268111 and/or P268115
    • Small engine-coolant leak at the flow shut-off valve
    • Abnormal air-conditioning operation associated with the documented condition

    How to Fix

    Check coolant level only when the engine is cool, record the exact message and diagnostic codes, and have an authorized Toyota dealer verify VIN eligibility and the CSP or bulletin condition. The CSP primary coverage ended November 30, 2025; secondary coverage is 10 years from first use or 100,000 miles, whichever occurs first. If eligible and verified, Toyota states the covered water valve or water-bypass hose assembly repair is performed at no charge. T-SB-0112-24 Rev1 identifies updated hose assemblies 16260-F0300 for gasoline RAV4 and 16260-F0310 for RAV4 Hybrid/Prime, plus Toyota Super Long Life Coolant, but parts should not be ordered until the exact diagnostic and VIN gates are met. Otherwise continue cooling-system diagnosis; an initial diagnostic fee may apply when the condition is not covered.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 16260-F0310 water-bypass hose assembly

      out-of-coverage replacement for a verified hybrid/Prime flow-shutoff-valve hose-assembly condition Fitment/availability: T-SB-0112-24 updated branch for covered RAV4 Hybrid and 2021 RAV4 Prime A25A-FXS applications; verify VIN, P268111/P…

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    Owner tips & cautions

    • WarningDo not open the cooling system while hot. Record coolant level, the exact warning text and all diagnostic codes before topping off or clearing codes.
    • TipAsk the dealer to document VIN eligibility, first-use date, mileage and whether the condition qualifies under CSP 24TE04 or T-SB-0112-24 Rev1.

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    On the 2019-2022 Toyota RAV4 2.5L A25A-FXS hybrid/plug-in hybrid, toyota Customer Support Program 22TE09 covers certain 2019-2022 RAV4 Hybrid AWD and 2021-2022 RAV4 Prime vehicles produced within the program's listed periods. Excessive corrosion at the connector between the HV floor-under wire harness and rear traction-motor cable may cause AM-radio static during specified drive selections, P0AA649 and/or P1C8049 with warning messages, or a vehicle that will not start. Toyota does not describe a blanket complete shutdown while driving, loss of AWD, P0AA6/P0A7F/P0AC4 condition or universal cable part number.

    This issue also affects: Toyota Camry, Toyota Highlander, Toyota Prius C

    Common Symptoms

    • AM-radio static that begins when Drive or Reverse is selected and stops in Park
    • Hybrid-system warning message or MIL with P0AA649 and/or P1C8049
    • Vehicle may not start after warning indicators appear

    How to Fix

    Check the complete VIN with an authorized Toyota dealer and have the connector inspected under CSP 22TE09. If Toyota's condition and inspection criteria are met, the dealer repairs or replaces the affected floor-under harness and replaces the rear traction-motor cable only when the inspection standard requires it. Program coverage is eight years from first use or 100,000 miles, whichever comes first, and applies only to dealer work under the program terms. Warning messages or a no-start require prompt diagnosis; do not touch or clean a high-voltage connector. Do not order from the removed search links because the floor harness is model-year- and plant-specific.

    Owner tips & cautions

    • TipBring the complete VIN plus any warning-message photo or scan report; CSP eligibility and the repair path depend on production data, symptoms, DTCs and Toyota's connector inspection.
    • WarningThis is a high-voltage circuit. Do not touch, disconnect, probe or clean the underbody connector; use a qualified Toyota hybrid technician.

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    On the 2020-2021 Toyota RAV4, toyota T-SB-0095-20 Rev2 applies to some 2020-2021 RAV4 and RAV4 Hybrid vehicles that may exhibit a depleted 12V battery while the ignition is off, sometimes with DTC B15A804, an abnormal SOS indicator or connected-services problems. Toyota's remedy is a DCM reset and firmware update after the bulletin's diagnostic gates. The bulletin excludes RAV4 Prime and does not support the prior 2019-2022 scope, the claim that a hybrid's 12V battery charges only while moving, or a universal battery-replacement diagnosis.

    This issue also affects: Lexus UX, Toyota Camry

    Common Symptoms

    • Depleted 12V battery while the vehicle is in IG-OFF
    • DTC B15A804 in current or history
    • Red SOS LED remains on after bulb check
    • Toyota App, remote services or Wi-Fi may be inoperative

    How to Fix

    Inspect the battery, terminals and connections and test the 12V battery with the appropriate diagnostic equipment. Toyota Tech Tip T-TT-0625-20 directs technicians to T-SB-0095-20 when the battery tests good and discharge remains; the bulletin then checks DCM firmware and SOS status before reset and update. If the firmware is current or the gate is not met, continue parasitic-draw and charging-system diagnosis. The original 36-month/36,000-mile basic-warranty window is generally expired, so confirm coverage. Do not buy a battery, maintainer, relay or meter from the old card as the DCM remedy.

    Owner tips & cautions

    • TipAsk the technician to document the battery-test result, parasitic draw and DCM firmware version before replacing the 12V battery or blaming the DCM.
    • WarningRAV4 Prime is excluded from the final T-SB-0095-20 Rev2 applicability table; do not transfer this diagnosis to a Prime or to 2019/2022 vehicles.

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    On the 2013-2024 Toyota RAV4, plaintiffs in the pending Mixon action allege that power door-lock actuators in several Toyota models, including fourth- and fifth-generation RAV4 vehicles, can stop locking or unlocking through the remote fob or interior switch. In March 2026, the federal court denied Toyota's pleading-stage motions, but it did not certify a class or find that an actuator defect, internal gear/motor mechanism, failure rate, safety consequence or Toyota liability exists. No Toyota recall or Toyota door-lock-actuator TSB was confirmed in the July 22, 2026 audit. The alleged RAV4 scope supports 2013-2024 at most, not the old 2025 claim.

    Common Symptoms

    • One door does not lock or unlock from the remote fob
    • One door does not respond to the interior power-lock switch
    • The affected door may still require checking for manual lock and latch operation

    How to Fix

    Confirm whether the door still latches and can be secured manually, then diagnose the exact failed function before replacing parts. Toyota XA40 service information checks battery voltage, the symptom table, operation, ECU terminals, data-list values and active tests; for a single passenger door it reads the lock-position switch and commands the motor lock assembly. A switch, keyless receiver, body ECU, wiring/connector, position switch, linkage, latch or motor assembly can require different repair. If the door will not latch or remain closed, treat that as a separate immediate safety condition and do not drive until inspected.

    Owner tips & cautions

    • TipRecord which command fails (fob, interior switch or both), which door is affected and whether manual locking and latch retention still work before diagnosis.
    • WarningThe Mixon case remains a putative action: the court has not certified a class or found that the alleged actuator defect exists.

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    On the 2019-2021 Toyota RAV4 2.5L A25A-FXS hybrid I4, certain 2019-2021 RAV4 Hybrid vehicles included in Customer Support Programs 20TE04, 20TE05 or 20TE06 may show less than full after the nozzle automatically clicks off, accept less fuel than expected, and/or display a lower-than-expected distance to empty. Toyota attributes the covered condition primarily to fuel-tank shape variation and possible fuel-sender inclination. RAV4 Prime is not included. Normal reserve fuel, nozzle behavior, temperature and driving history also affect dispensed gallons and distance-to-empty, so a fixed 9-10-gallon statement is not a diagnosis.

    Common Symptoms

    • Fuel gauge remains below full after nozzle auto-stop
    • Fuel dispensed is less than expected at nozzle auto-stop
    • Displayed distance to empty is less than expected

    How to Fix

    First have a Toyota dealer confirm VIN/program and current coverage eligibility. The CSP is limited to eight years from date of first use or 100,000 miles, whichever occurs first. If eligible and symptomatic, fill the tank until nozzle auto-stop immediately before the appointment. T-SB-0109-20 Rev1 requires Techstream fuel-input checks, controlled refueling and, when needed, a drain/meter-reset test. The production VIN then determines whether the fuel tank and sender, sender only, or tank only is replaced; if the gates are not met, the bulletin does not apply. Do not buy the removed aftermarket tank.

    Owner tips & cautions

    • TipAsk the Toyota dealer to document the VIN's 20TE04/20TE05/20TE06 eligibility, date of first use, mileage and the exact T-SB-0109-20 test result.
    • WarningDo not top off after nozzle auto-stop or assume the advertised 14.5-gallon capacity should equal every fill; Toyota's test distinguishes normal reserve/operating variation from the covered condition.

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    On the 2019-2022 Toyota RAV4, certain 2019-2022 RAV4 and RAV4 Hybrid vehicles, plus production/VIN-eligible 2021-2022 RAV4 Prime vehicles, may develop a persistent fuel odor from minor-corrosion-related seepage of non-pressurized fuel at the engine-mounted high-pressure fuel pump. Toyota notes that this is often noticed at startup with the HVAC drawing fresh air, but fuel odor has other possible sources and must be traced to the pump. CSP 23TE01 is separate from 20TA02, which concerns the in-tank low-pressure pump.

    Common Symptoms

    • Persistent gasoline odor in or around the engine bay
    • Fuel odor noticed in the cabin at startup with HVAC fresh-air mode
    • Fuel odor verified at the engine-mounted high-pressure fuel pump

    How to Fix

    If fuel odor is present, avoid ignition sources and arrange prompt diagnosis at an authorized Toyota dealer. Ask the dealer to verify VIN, production/engine applicability and the CSP's ten-year-from-date-of-first-use coverage, which has no mileage limit. T-SB-0008-23 requires confirmation that the odor is present in the engine bay and originates at the high-pressure pump; if verified under 23TE01, Toyota replaces the pump free of charge. A nonmatching odor continues through normal diagnosis, and the owner may owe initial diagnostic fees. Do not order a pump by the removed generic number or search links; Toyota controls the covered part by VIN/EPC.

    Owner tips & cautions

    • WarningTreat a persistent fuel odor as a prompt-inspection issue and avoid flames, sparks and smoking near the vehicle until the source is identified.
    • TipBefore the appointment, note when the odor occurs, whether HVAC is in fresh-air mode and whether the vehicle was just refueled; do not refuel immediately before the visit if avoidable.

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    On the 2019-2021 Toyota RAV4, a law-firm investigation page and owner discussion document allegations of RAV4 windshield cracking. They are not a court finding, Toyota campaign, NHTSA investigation or defect determination and do not prove no-impact causation, thin glass, frequency or blanket warranty treatment. The crack origin, edge, glass, aperture, molding, prior work and external damage require inspection.

    Common Symptoms

    • Windshield crack noticed during normal use
    • Crack spreading from an edge or an uncertain origin
    • Crack enters the driver's field of view

    How to Fix

    Avoid driving when a crack obstructs vision or compromises safe operation. Photograph the crack before repair and have the origin and surrounding glass inspected for impact and edge evidence. Replace glass by exact VIN and equipment. Toyota states that the forward camera must be recalibrated after windshield replacement; confirm driver-assistance operation before returning the vehicle to service.

    Owner tips & cautions

    • WarningDo not drive when windshield damage obstructs vision or compromises safe operation; camera-equipped vehicles require the specified calibration after glass replacement.

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    On the 2019-2021 Toyota RAV4, toyota Customer Support Program 22TE05 covers certain 2019-2021 RAV4 and RAV4 Hybrid vehicles and certain 2021 RAV4 Prime vehicles when deterioration of the sealing portion of roof-rail mounting clips causes water entry. Toyota's bulletin requires confirming that the leak originates at one or more roof-rail garnish clips, not a panoramic roof or another source. The inspection extends beyond a damp headliner to the appropriate floor areas, water-damaged parts and possible organic growth. Model year alone does not establish VIN eligibility or that the clips are the leak source.

    Common Symptoms

    • Water stain or dampness on the headliner near a roof-rail clip location
    • Water entry during rain or a controlled shower test
    • Wet floor or trim below an affected A, B or C pillar
    • Odor or visible organic growth after water intrusion
    • Interior component damage that cannot be dried

    How to Fix

    Schedule an authorized Toyota dealer inspection and reference CSP 22TE05. Coverage is offered for ten years from the vehicle's date of first use regardless of mileage, subject to program terms and a verified covered leak. The dealer confirms the source, selects revised clips, pads, retainers and seals for the installed roof-rail configuration, performs a shower test, and cleans, repairs or replaces covered water-damaged components through the program process. Remove roof-mounted accessories before the appointment as Toyota requests. Do not buy the removed campaign-part searches or simply dry the headliner before the leak source and coverage are established.

    Owner tips & cautions

    • TipPhotograph stains and wet areas before drying them and record whether the vehicle was in rain, a car wash or another water exposure; the dealer must verify the leak source.
    • WarningA wet headliner does not prove a roof-rail clip leak; Toyota's procedure specifically separates panoramic-roof and other leak sources before applying the CSP repair.
    Typical repair cost:$0 - $0

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    High ConfidenceVerifiedReviewed Jul 2026

    On the 2013-2023 Toyota RAV4 2.5L gasoline or hybrid application only after pump configuration is verified, toyota T-SB-0103-20 Rev1 provides inspection guidance for non-electric water pumps on a wider RAV4 population that includes these years. It is a diagnostic bulletin, not evidence of a common failure interval. Toyota distinguishes dry coolant residue from an active wet leak: a small amount can be discharged to cool and lubricate the mechanical seal and then evaporate, leaving residue that does not by itself justify replacement.

    Common Symptoms

    • Fresh wet coolant residue or drips at the non-electric water pump
    • Coolant level below specification with an active leak confirmed
    • Abnormal pump noise, pulley play or rough rotation requiring repair-manual diagnosis
    • Dry coolant residue without active wet leakage, which Toyota says does not by itself require replacement

    How to Fix

    With the engine cool, verify coolant level and inspect the entire cooling system so another source is not attributed to the pump. Follow T-SB-0103-20 Rev1 and document the condition: dry residue alone is a temporary-leak condition and does not call for pump replacement; fresh wet residue or drips indicate an active leak. A qualified technician should also evaluate abnormal pump noise, pulley/bearing play and rotation under the applicable repair manual. Replace only the confirmed failed component, refill with the specified coolant and verify the repair; do not schedule pump or thermostat replacement from mileage alone.

    Owner tips & cautions

    • TipPhotograph the pump area before cleaning it and distinguish dry residue from fresh wet coolant or drips; Toyota requires clear active-leak documentation for warranty claims.
    • WarningDo not replace the pump from dry residue, mileage or unrelated cam-timing DTCs alone; rule out other coolant sources and confirm the pump condition first.

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Manually Verified
    High ConfidenceVerifiedReviewed Jul 2026

    On the 2019-2021 Toyota RAV4, toyota T-SB-0014-23 applies to some 2019-2021 RAV4 and RAV4 Hybrid vehicles and 2021 RAV4 Prime vehicles that rattle from the sliding-roof assembly specifically when the roof is tilted open while driving over a bumpy road. The bulletin does not establish a 2013-2024 defect, wind buffeting at a particular speed, a closed-roof rattle, a cross-threaded frame bolt or a failed wind deflector. A different noise or operating position requires normal diagnosis.

    Common Symptoms

    • Rattle from the sliding-roof assembly when the roof is tilted open
    • Noise occurs while driving over a bumpy road

    How to Fix

    First reproduce the exact tilted-open/bumpy-road condition; Toyota states that the bulletin does not apply if that symptom is absent. The bulletin repair removes the sliding-roof glass, replaces the sliding-roof-drive service kit's adjustment nuts, cleans and applies new grease to the adjustment-nut brackets, then reinstalls the glass. Because glass removal and alignment are involved, use a Toyota dealer or qualified body/trim technician. The bulletin is not a recall; any warranty coverage depends on the vehicle's in-service date and applicable terms. Do not add felt tape, replace a wind deflector or drop the headliner based on the removed claims.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Toyota 63205-48030 sliding-roof drive service kit

      supply the revised adjustment nuts used during the glass-removal, grease and alignment repair Fitment/availability: Exact service kit named by Toyota T-SB-0014-23 for matching 2019-2021 RAV4/RAV4 Hybrid and 2021 RAV4 Prime tilted-open ra…

      YoshiParts

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Owner tips & cautions

    • TipRecord whether the roof is tilted, fully open or closed and whether the noise requires a bumpy road; Toyota's bulletin applies only to the tilted-open condition.
    • WarningThe bulletin repair removes and reinstalls the roof glass. Incorrect adjustment can create sealing, wind-noise or water-leak problems, so use a qualified technician.

    Research This Issue

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    Manually Verified
    High ConfidenceVerifiedReviewed Jul 2026
    NHTSA Recalls11 recalls

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

    Campaign #25V59500011/09/2025

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.

    Campaign #24V91100005/12/2024

    BACK OVER PREVENTION:DISPLAY FUNCTION

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Campaign #25V74400030/10/2025

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Rav4, Rav4 Hybrid, and Rav4 Prime vehicles. The front passenger seat may have been assembled with interference between internal parts that may cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Campaign #22V51900021/07/2022

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

    Campaign #23V86500020/12/2023

    + 6 more recalls. Check all on NHTSA.gov

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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    Other Toyota Models

    Toyota Corolla54Toyota Camry54Toyota Highlander51Toyota 4Runner47Toyota Tacoma46Toyota Sienna32

    Frequently Asked Questions

    What are the most common Toyota RAV4 problems?

    According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2021 Toyota RAV4 has 17 documented issues. The most frequently reported are: Certain 2020-2021 RAV4/RAV4 Hybrid OCS Sensor Short Circuit - Recall 23V-865, Certain 2021 RAV4 Prime Headlamp Aiming Caps Improperly Closed - Recall 20V-698, Certain 2021 RAV4 Prime Hybrid System May Shut Down - Recall 23V-041. Of these, 6 are rated critical and should be addressed promptly.

    Is the Toyota RAV4 reliable?

    The 2021 Toyota RAV4 has 17 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 6 issues are rated critical: Certain 2020-2021 RAV4/RAV4 Hybrid OCS Sensor Short Circuit - Recall 23V-865 and Certain 2021 RAV4 Prime Headlamp Aiming Caps Improperly Closed - Recall 20V-698 and Certain 2021 RAV4 Prime Hybrid System May Shut Down - Recall 23V-041 and Certain 2021-2022 RAV4 Prime DC-DC Converter May Short - Recall 23V-478 and Reported 2021 RAV4 Panoramic-Roof Shattering - Pending Allegations, No Defect Finding and 2019-2024 RAV4 Hybrid/2021-2024 Prime Milky Oil or Low Oil Pressure in Extreme Cold - T-SB-0104-21 Rev2. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Toyota RAV4 problems?

    Repair costs for known Toyota RAV4 issues range from $0 to $0, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2020-2021 Toyota RAV4 Certain 2020-2021 RAV4/RAV4 Hybrid OCS Sensor Short Circuit - Recall 23V-865?

    Toyota/NHTSA Safety Recall 23V-865 (Toyota 23TA15) covers certain 2020-2021 RAV4 and RAV4 Hybrid vehicles equipped with front-passenger Occupant Classification System sensors made during a specific supplier period. During production, an OCS-sensor printed circuit board may have d… Severity: high.

    What is the 2021 Toyota RAV4 Certain 2021 RAV4 Prime Headlamp Aiming Caps Improperly Closed - Recall 20V-698?

    Toyota/NHTSA Safety Noncompliance Recall 20V-698 (Toyota 20TA15) covers 413 certain 2021 RAV4 Prime vehicles. Headlight aiming caps may have been improperly closed, allowing the beam to be adjusted horizontally and causing noncompliance with FMVSS 108. If the horizontal aim is al… Severity: high.

    What is the 2021 Toyota RAV4 Certain 2021 RAV4 Prime Hybrid System May Shut Down - Recall 23V-041?

    Toyota/NHTSA Safety Recall 23V-041 (Toyota 23TA01) covers 16,679 certain 2021 RAV4 Prime vehicles. Hybrid Vehicle Control ECU logic may not limit high-voltage-battery output as required. If the accelerator is rapidly pressed after continuous EV-mode driving in cold temperature wh… Severity: high.

    What is the 2021-2022 Toyota RAV4 Certain 2021-2022 RAV4 Prime DC-DC Converter May Short - Recall 23V-478?

    Toyota/NHTSA Safety Recall 23V-478 (Toyota 23TA07) covers certain 2021-2022 RAV4 Prime vehicles. A current-rectifying module inside some DC-DC converters may have been damaged during supplier production. If the module fails, it can short rather than open, allowing current from th… Severity: high.

    What is the 2021 Toyota RAV4 Reported 2021 RAV4 Panoramic-Roof Shattering - Pending Allegations, No Defect Finding?

    Two named plaintiffs in Gamez v. Toyota allege that the optional panoramic glass roofs in their 2021 RAV4 vehicles shattered while driving. In May 2024, the federal court allowed some claims and the proposed California class allegations to continue past a pleading-stage motion, b… Severity: high.

    What is the 2019-2024 Toyota RAV4 2019-2024 RAV4 Hybrid/2021-2024 Prime Milky Oil or Low Oil Pressure in Extreme Cold - T-SB-0104-21 Rev2?

    Toyota says moisture from blow-by gases may condense and accumulate in the A25A-FXS engine oil during short trips in extreme cold weather. The oil may appear milky or discolored; if the moisture freezes, oil pressure may drop and the Oil Pressure Low warning or MIL may appear wit… Severity: high.

    What is the 2019-2021 Toyota RAV4 Certain 2019-2021 RAV4 Hybrid Refueling Performance - CSP 20TE04/05/06?

    Certain 2019-2021 RAV4 Hybrid vehicles included in Customer Support Programs 20TE04, 20TE05 or 20TE06 may show less than full after the nozzle automatically clicks off, accept less fuel than expected, and/or display a lower-than-expected distance to empty. Toyota attributes the c… Severity: medium.

    What is the 2019-2022 Toyota RAV4 2019-2022 RAV4 High-Pressure Fuel Pump Odor/Seepage - CSP 23TE01?

    Certain 2019-2022 RAV4 and RAV4 Hybrid vehicles, plus production/VIN-eligible 2021-2022 RAV4 Prime vehicles, may develop a persistent fuel odor from minor-corrosion-related seepage of non-pressurized fuel at the engine-mounted high-pressure fuel pump. Toyota notes that this is of… Severity: medium.

    What is the 2019-2021 Toyota RAV4 2019-2021 RAV4 Windshield-Cracking Allegations and Owner Reports?

    A law-firm investigation page and owner discussion document allegations of RAV4 windshield cracking. They are not a court finding, Toyota campaign, NHTSA investigation or defect determination and do not prove no-impact causation, thin glass, frequency or blanket warranty treatmen… Severity: medium.

    What is the 2019-2021 Toyota RAV4 2019-2021 RAV4 Flow Shut-Off Valve Leak or Circuit Fault - CSP 24TE04?

    Toyota Customer Support Program 24TE04 covers certain 2019-2021 RAV4 and RAV4 Hybrid vehicles and certain 2021 RAV4 Prime vehicles when a small engine-coolant leak from the flow shut-off valve is verified. Coolant may drip onto other components and can produce an Engine Maintenan… Severity: medium.

    What is the 2019-2022 Toyota RAV4 Certain 2019-2022 RAV4 Hybrid AWD/2021-2022 Prime HV Cable Corrosion - CSP 22TE09?

    Toyota Customer Support Program 22TE09 covers certain 2019-2022 RAV4 Hybrid AWD and 2021-2022 RAV4 Prime vehicles produced within the program's listed periods. Excessive corrosion at the connector between the HV floor-under wire harness and rear traction-motor cable may cause AM-… Severity: medium.

    What is the 2019-2021 Toyota RAV4 Certain 2019-2021 RAV4 Roof-Rail Clip Water Leaks - CSP 22TE05?

    Toyota Customer Support Program 22TE05 covers certain 2019-2021 RAV4 and RAV4 Hybrid vehicles and certain 2021 RAV4 Prime vehicles when deterioration of the sealing portion of roof-rail mounting clips causes water entry. Toyota's bulletin requires confirming that the leak origina… Repairs typically run $0-$0. Severity: medium.

    What is the 2013-2023 Toyota RAV4 2013-2023 RAV4 Non-Electric Water-Pump Leak Inspection - T-SB-0103-20 Rev1?

    Toyota T-SB-0103-20 Rev1 provides inspection guidance for non-electric water pumps on a wider RAV4 population that includes these years. It is a diagnostic bulletin, not evidence of a common failure interval. Toyota distinguishes dry coolant residue from an active wet leak: a sma… Severity: medium.

    What is the 2020-2021 Toyota RAV4 2020-2021 RAV4 DCM Firmware May Deplete the 12V Battery While Off?

    Toyota T-SB-0095-20 Rev2 applies to some 2020-2021 RAV4 and RAV4 Hybrid vehicles that may exhibit a depleted 12V battery while the ignition is off, sometimes with DTC B15A804, an abnormal SOS indicator or connected-services problems. Toyota's remedy is a DCM reset and firmware up… Severity: medium.

    What is the 2021-2022 Toyota RAV4 2021-2022 RAV4 Prime BSM Mirror Indicator May Stay On - T-SB-0027-22?

    Toyota T-SB-0027-22 applies to some 2021-2022 RAV4 Prime vehicles where an outer-mirror Blind Spot Monitor indicator may remain illuminated after another vehicle passes. The bulletin does not establish a single BSM defect across every 2016-2025 RAV4. Toyota's owner guidance separ… Severity: low.

    What is the 2013-2024 Toyota RAV4 Reported RAV4 Power Door-Lock Nonresponse - Pending Allegations, Diagnose First?

    Plaintiffs in the pending Mixon action allege that power door-lock actuators in several Toyota models, including fourth- and fifth-generation RAV4 vehicles, can stop locking or unlocking through the remote fob or interior switch. In March 2026, the federal court denied Toyota's p… Severity: low.

    What is the 2019-2021 Toyota RAV4 Sliding-Roof Rattle While Tilted Open on Bumpy Roads - Toyota T-SB-0014-23?

    Toyota T-SB-0014-23 applies to some 2019-2021 RAV4 and RAV4 Hybrid vehicles and 2021 RAV4 Prime vehicles that rattle from the sliding-roof assembly specifically when the roof is tilted open while driving over a bumpy road. The bulletin does not establish a 2013-2024 defect, wind… Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.