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Dodge · Known Issues

2017 Dodge Journey Problems: 7 Known Issues

2017 model year · 1,585+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 1,585+ owner reports, the 2017 Dodge Journey has 7 documented known issues, with 3 rated critical. The most serious are 62TE Transmission Slipping and Solenoid Failure ($300-$4,500 repair), Pentastar 3.6L Rocker Arm Failure ($800-$3,500 repair) and Journey Cruise Control May Remain Engaged — Wiring Short Recall 18V332000. The most commonly reported issue is 62TE Transmission Slipping and Solenoid Failure with 450 owner reports. Across all issues with published estimates, repair costs range from $150 to $4,500. DIY maintenance guides at au7o.io.

In This Article

  • Journey Engine2
  • Journey Electrical2
  • Journey Transmission1
  • Journey Cooling1
  • Journey HVAC1
  • Recalls10
  • FAQ
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In This Article

  • Engine2
  • Electrical2
  • Transmission1
  • Cooling1
  • HVAC1
  • Recalls10
  • FAQ

All 7 Known Issues

Filter:
ALL YEARS202020192018201720162015201420132012201120102009
Community reported
300 owners

On the 2011-2020 Dodge Journey 3.6L V6, the 3.6L Pentastar V6 suffers from rocker arm failures producing ticking/tapping noises. If not addressed, failed rocker arms damage camshafts. Manufacturing defect in rocker arm assembly. Extended warranty for 2011-2013 models.

This issue also affects: Chrysler 300, Chrysler Aspen, Chrysler Cirrus

Common Symptoms

  • Ticking, tapping, or knocking from valve covers
  • Noise increases with engine RPM
  • Check engine light with misfire codes
  • Rough idle
  • Noise more pronounced when cold

How to Fix

Replace all rocker arms preventatively. Inspect camshafts for scoring - if damaged, camshaft replacement required. Extended warranty covers 2011-2013 models (10 years/150,000 miles on left cylinder head). Use only OEM Mopar rocker arms.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Mopar 5184296AH Pentastar rocker arm

    Replace diagnosed worn/collapsed rocker arms and inspect matching followers/cam lobes Fitment: 3.6L application; verify VIN and current supersession Live Mopar direct-product page when checked

  • Mopar 5184380AH right-side intake camshaft

    Conditional replacement only when inspection proves damage to this exact camshaft Fitment: Right intake position only; other banks/positions use different numbers Live Mopar direct-product page when checked

Typical repair cost:$800 - $3,500

Research This Issue

Based on 300 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerified300 owner reportsLast reported by owners Jul 2019Reviewed Aug 2026
Community reported
225 owners

On the 2011-2020 Dodge Journey 3.6L V6, plastic oil filter housing on 3.6L Pentastar warps, cracks, and leaks due to heat exposure. Housing located under intake manifold, making leaks difficult to detect until severe. Heat degradation causes plastic to become brittle and crack.

This issue also affects: Chrysler 300, Chrysler 200, Dodge Challenger

Common Symptoms

  • Oil leak from under intake manifold
  • Low oil level warnings
  • Oil smell when engine hot
  • Oil dripping onto ground (front passenger side)
  • Oil consumption between changes

How to Fix

Replace OEM plastic housing with upgraded aluminum aftermarket housing from Dorman or Mishimoto ($150-300). Aluminum eliminates heat-related cracking issues. Requires intake manifold removal and is labor-intensive.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Dorman 926-959 aluminum oil-filter housing assembly

    Replace a confirmed cracked/leaking 3.6L housing and cooler assembly Fitment: Journey 3.6L 2011-2019 per published application; early vehicles use the supplied later-filter conversion guidance Live manufacturer product page when checked

    dormanproducts

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$400 - $1,200

Research This Issue

Based on 225 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerified225 owner reportsLast reported by owners Jan 2020Reviewed Aug 2026

On the 2014-2018 Dodge Journey, the 2014-2018 Dodge Journey is on the list of FCA vehicles recalled under campaign 18V332000 for a cruise control system that may not disengage. Per NHTSA, a short circuit within the vehicle's wiring while cruise control is engaged can leave the driver unable to shut the system off — the brake pedal will not cancel it, and neither will manually switching it off. The Journey then keeps its current speed, or possibly accelerates. NHTSA lists the consequence as an increased risk of a crash. The correction is a control-module software flash, so a Journey that has never had this recall performed still carries the open defect no matter how the cruise control behaves day to day.

Common Symptoms

  • Cruise control does not turn off when braking
  • Cruise control cannot be cancelled with the switch
  • Vehicle holds its speed or accelerates with cruise control on

How to Fix

Have it done free at a Dodge dealer — the dealer inspects the software and flashes the engine or powertrain control module. The recall began June 4, 2018; Chrysler customer service is 1-800-853-1403. Check the VIN at nhtsa.gov/recalls to confirm whether your Journey is included and whether the repair was completed, especially on a used purchase. Until the flash is performed, do not use cruise control. If it will not disengage while driving, brake firmly and steadily, shift the transmission into neutral, and put the vehicle in park after it has stopped.

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026
Community reported
290 owners

On the 2009-2020 Dodge Journey, alternators fail prematurely due to bearing wear, voltage regulator failure, and internal diode damage. Stops charging battery properly causing electrical system problems and eventually dead battery. Sometimes overcharges, damaging electrical components.

This issue also affects: Chrysler 300, Chrysler Pacifica, Dodge Challenger

Common Symptoms

  • Battery warning light illuminated
  • Dimming headlights or interior lights
  • Lights dim or brighten with engine RPM
  • Battery dies or won't hold charge
  • Whining or grinding noise from alternator

How to Fix

Test alternator output voltage and amperage to confirm failure. Replace alternator with quality rebuilt or new unit. Inspect serpentine belt and replace if necessary. Check battery condition - failing battery can damage alternator.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Mopar 4801490AD alternator

    Replace on the exact configurations listed by Mopar after failed charging-output testing Fitment: Use the product fitment/VIN check; not a blanket 2009-2020 alternator Live Mopar direct-product page when checked

Typical repair cost:$375 - $1,100

Research This Issue

Based on 290 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerified290 owner reportsLast reported by owners Apr 2020Reviewed Aug 2026
Community reported
450 owners

On the 2009-2020 Dodge Journey, the 62TE 6-speed automatic experiences solenoid pack failures and worn sealing rings. Slips during 1-2 or 2-3 shift, delayed engagement, unexpectedly shifts to neutral. Enters "limp mode" locking in 3rd gear.

This issue also affects: Chrysler 200, Chrysler 300M, Chrysler Cirrus

Common Symptoms

  • Transmission slips to neutral during 1-2 or 2-3 shifts
  • Delayed engagement (2-3 seconds) into Drive or Reverse
  • Transmission stuck in 3rd gear (limp mode)
  • Harsh or erratic shifting
  • Engine stalls when shifting to Drive

How to Fix

Replace solenoid pack ($200-400). Worn sealing rings require transmission removal and internal repair. Always change fluid and filter first. Dealer diagnostics needed to identify failure point.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Mopar 68376696AA 62TE solenoid-pack assembly

    Replace after scan data, wiring, pressure and pan inspection isolate the pack Fitment: 62TE-equipped Journey only; verify installed transmission and supersession Live direct US product page when checked

    automaxxparts
  • Mopar 68218057AC ATF+4 fluid

    Refill after correctly diagnosed 62TE service Fitment: Use the service-manual fill and level procedure; not a generic power flush Live Mopar direct-product page when checked

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$300 - $4,500

Research This Issue

Based on 450 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerified450 owner reportsLast reported by owners Mar 2020Reviewed Aug 2026
Community reported
320 owners

On the 2009-2020 Dodge Journey, aC compressor fails due to inadequate lubrication, leaky seals, and internal mechanical failure. Evaporator develops leaks from age and moisture. Condenser prone to damage from road debris. Lack of lubrication from leaks causes compressor seizure.

This issue also affects: Chrysler 300, Dodge Challenger, Dodge Charger

Common Symptoms

  • AC blows warm air
  • AC works intermittently
  • Compressor clutch not engaging
  • Loud grinding or squealing from compressor
  • Musty odor from vents (evaporator mold)

How to Fix

Diagnose AC system to identify leak source. Replace failed compressor ($400-800), evaporator ($300-600), or condenser ($200-400) as needed. Flush AC system when replacing compressor. Replace receiver/drier whenever system opened.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Mopar 55111410AF complete A/C compressor

    Replace a compressor confirmed failed on the listed configuration Fitment: 2016-2020 Journey 2.4L on the product fitment table; not the 3.6L compressor Live OEM direct-product page when checked

    Mopar Parts Giant

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$500 - $1,800

Research This Issue

Based on 320 owner reports

GoogleRedditYouTubeNHTSA
Community Reported
Medium ConfidenceVerified320 owner reportsLast reported by owners Feb 2020Reviewed Aug 2026

On the 2009-2018 Dodge Journey, the plastic gears inside the HVAC blend door actuator strip out, a very common failure across 2009-2018 Journeys. This produces a repetitive clicking or ticking noise behind the dash and causes air to blow only hot or only cold, or different temperatures on the driver vs. passenger side on dual-zone systems.

Common Symptoms

  • Repetitive clicking/ticking behind the dashboard
  • Air blows only hot or only cold regardless of setting
  • Different temperature on driver vs passenger side
  • Temperature changes on its own

How to Fix

Replace the failed blend door actuator, then recalibrate the HVAC system (disconnect the battery or pull the HVAC fuse, then cycle the ignition ON to let the actuators self-calibrate). The part is inexpensive; cost is mostly labor depending on which actuator is affected.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Mopar 68038198AA HVAC actuator

    Replace the diagnosed actuator position, then perform recalibration Fitment: Confirm year and actuator position; mode, blend and recirculation actuators are not interchangeable by description alone Live Mopar direct-product page when che…

Typical repair cost:$150 - $450

Research This Issue

GoogleRedditYouTubeNHTSA
Community Reported
High ConfidenceVerifiedReviewed Aug 2026
NHTSA Recalls10 recalls

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Campaign #25V55200026/08/2025

VISIBILITY:REARVIEW MIRRORS/DEVICES

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Campaign #18V39600014/06/2018

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

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Frequently Asked Questions

What are the most common Dodge Journey problems?

According to Au7o's analysis of 1,585+ owner reports, the 2017 Dodge Journey has 7 documented issues. The most frequently reported are: 62TE Transmission Slipping and Solenoid Failure, Pentastar 3.6L Rocker Arm Failure, Journey Cruise Control May Remain Engaged — Wiring Short Recall 18V332000. Of these, 3 are rated critical and should be addressed promptly.

Is the Dodge Journey reliable?

The 2017 Dodge Journey has 7 known issues documented across 1,585+ owner reports. 3 issues are rated critical: 62TE Transmission Slipping and Solenoid Failure and Pentastar 3.6L Rocker Arm Failure and Journey Cruise Control May Remain Engaged — Wiring Short Recall 18V332000. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Dodge Journey problems?

Repair costs for known Dodge Journey issues range from $150 to $4,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, 62TE Transmission Slipping and Solenoid Failure, typically costs $300-$4,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2009-2020 Dodge Journey 62TE Transmission Slipping and Solenoid Failure?

The 62TE 6-speed automatic experiences solenoid pack failures and worn sealing rings. Slips during 1-2 or 2-3 shift, delayed engagement, unexpectedly shifts to neutral. Enters "limp mode" locking in 3rd gear. Repairs typically run $300-$4,500. Severity: high.

What is the 2011-2020 Dodge Journey Pentastar 3.6L Rocker Arm Failure?

The 3.6L Pentastar V6 suffers from rocker arm failures producing ticking/tapping noises. If not addressed, failed rocker arms damage camshafts. Manufacturing defect in rocker arm assembly. Extended warranty for 2011-2013 models. Repairs typically run $800-$3,500. Severity: high.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 1,585+ owner reports, NHTSA recalls, TSBs, and automotive forums.

Campaign #18V39800014/06/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Campaign #18V33200017/05/2018

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Campaign #18V52300009/08/2018

+ 5 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

What is the 2014-2018 Dodge Journey Journey Cruise Control May Remain Engaged — Wiring Short Recall 18V332000?

The 2014-2018 Dodge Journey is on the list of FCA vehicles recalled under campaign 18V332000 for a cruise control system that may not disengage. Per NHTSA, a short circuit within the vehicle's wiring while cruise control is engaged can leave the driver unable to shut the system o… Severity: high.

What is the 2009-2020 Dodge Journey AC Compressor Failure and Evaporator Leaks?

AC compressor fails due to inadequate lubrication, leaky seals, and internal mechanical failure. Evaporator develops leaks from age and moisture. Condenser prone to damage from road debris. Lack of lubrication from leaks causes compressor seizure. Repairs typically run $500-$1,800. Severity: medium.

What is the 2009-2020 Dodge Journey Alternator Failure?

Alternators fail prematurely due to bearing wear, voltage regulator failure, and internal diode damage. Stops charging battery properly causing electrical system problems and eventually dead battery. Sometimes overcharges, damaging electrical components. Repairs typically run $375-$1,100. Severity: medium.

What is the 2011-2020 Dodge Journey 3.6L Oil Filter Housing Leak?

Plastic oil filter housing on 3.6L Pentastar warps, cracks, and leaks due to heat exposure. Housing located under intake manifold, making leaks difficult to detect until severe. Heat degradation causes plastic to become brittle and crack. Repairs typically run $400-$1,200. Severity: medium.

What is the 2009-2018 Dodge Journey HVAC Blend Door Actuator Failure (Clicking Behind Dash / No Heat or AC on One Side)?

The plastic gears inside the HVAC blend door actuator strip out, a very common failure across 2009-2018 Journeys. This produces a repetitive clicking or ticking noise behind the dash and causes air to blow only hot or only cold, or different temperatures on the driver vs. passeng… Repairs typically run $150-$450. Severity: low.