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Ford · Known Issues

2024 Ford Explorer Problems: 5 Known Issues

2024 model year · 1,023+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 1,023+ owner reports, the 2024 Ford Explorer has 5 documented known issues, with 3 rated critical. The most serious are Second-Row Outer Seat Belt Lower Anchor Bolts Improperly Secured ($0-$0 repair), Loose Trailer Hitch Assembly Bolts — Loss of Handling or Trailer Detachment While Towing ($0-$0 repair) and Easy-Entry Second-Row Seat Switch Binds — Seats Unlatch, Tip or Slide Unexpectedly ($0-$0 repair). The most commonly reported issue is 10R60 10-Speed Transmission Harsh Shifting with 567 owner reports. Across all issues with published estimates, repair costs range from $150 to $6,500. DIY maintenance guides at au7o.io.

In This Article

  • Explorer Safety/Recalls2
  • Explorer Other1
  • Explorer Transmission1
  • Explorer Electrical1
  • Recalls53
  • FAQ
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In This Article

  • Safety/Recalls2
  • Other1
  • Transmission1
  • Electrical1
Recalls
53
  • FAQ
  • All 5 Known Issues

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    On the 2024-2026 Ford Explorer, the seat belt anchor bolts at the second-row outer seating positions may not have been properly torqued during assembly, leaving the buckle or lower anchor loose. Ford recalled 2020-2026 Explorer and Aviator vehicles under NHTSA 26V159000 (Ford 26C18) in March 2026 — a repeat of the same defect Ford had addressed on an earlier population in early 2025. A loose lower anchor lets the belt pay out under crash load and will not properly restrain a second-row occupant. Owners can often detect it by pulling firmly on the buckle stalk and feeling movement at its base.

    Common Symptoms

    • Second-row seat belt buckle stalk moves or wobbles at its base
    • Visible gap or loose bolt at the seat belt lower anchor
    • Rattle from the second-row seat belt anchor area

    How to Fix

    Check the VIN against NHTSA 26V159000. Dealers inspect the second-row outer seat belt lower anchor bolts and repair or replace them as necessary, free of charge; owner letters were mailed March 30, 2026 and VINs became searchable on NHTSA.gov March 19, 2026. Do not attempt to re-torque a seat belt anchor yourself — these are specified fasteners and the bolts are replaced, not simply tightened, when found loose.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2024-2026 Ford Explorer, the switch that operates the easy-entry (tip-and-slide) second-row outer seats can bind or stick in the actuated position, causing the seat to unlatch, tip forward or slide without the occupant commanding it. Ford recalled 387,911 vehicles under NHTSA 26V451000 (Ford 26S52) in July 2026, covering 2020-2026 Explorer and 2020-2027 Aviator — which includes all 2024, 2025 and 2026 Explorers. A second-row seat that releases in a crash cannot restrain its occupant. Ford previously addressed the same mechanism on a narrower population under NHTSA 25V393000.

    Common Symptoms

    • Second-row outer seat tips or slides forward on its own
    • Seat will not stay latched in the upright position
    • Easy-entry switch feels stuck, mushy or stays depressed
    • Seat releases while driving over bumps

    How to Fix

    Check the VIN against NHTSA 26V451000. Dealers will inspect and replace the bezel around the easy-entry switch as necessary, free of charge. Interim owner notifications went out July 27, 2026, with the actual parts remedy expected January 2027. Until the repair is available, if the second-row seat has ever released on its own, avoid carrying passengers in that position. Check the seat is fully latched (push and pull on the seatback) every time it is returned upright.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2024-2026 Ford Explorer, the trailer hitch assembly bolts on certain 2024-2026 Explorers and Aviators were left loose during assembly. Ford recalled 1,412 vehicles under NHTSA 25V687000 (Ford 25SA3) in October 2025. Under towing loads the loose hitch can shift, degrading vehicle handling and control, or in the worst case allowing the hitch — and the trailer with it — to separate from the vehicle. Safety chains would be the only thing retaining the trailer at that point.

    Common Symptoms

    • Clunk or bang from the rear when starting or stopping with a trailer attached
    • Visible movement of the hitch relative to the frame
    • Trailer sway or degraded handling while towing
    • Rust streaks or witness marks around hitch mounting bolts

    How to Fix

    Check the VIN against NHTSA 25V687000. Dealers inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge; owner notification letters were mailed October 29, 2025. Before towing, get under the rear and confirm all hitch-to-frame bolts are present and tight; any rocking of the hitch by hand, rust streaks running from a bolt head, or a clunk from the rear under acceleration and braking with a trailer attached means stop towing and get it inspected.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026
    Community reported
    567 owners

    On the 2020-2024 Ford Explorer, the 10R60 10-speed automatic transmission exhibits harsh shifting, delayed gear engagement, slipping between gears, and erratic behavior. Ford identified that actuators in the transmission are sometimes too tight, causing abnormal shifts. The transmission adaptive learning can also cause issues when it incorrectly learns driving patterns.

    This issue also affects: Ford Aerostar, Ford Bronco, Ford Contour

    Common Symptoms

    • Harsh 1-2 and 3-4 gear shifts
    • Harsh 7-6 downshift
    • Delayed engagement into Reverse or Drive
    • Gear slipping during acceleration
    • Herky-jerky shifting during normal driving
    • Gear whine from transmission

    How to Fix

    Transmission control module software update (TSB 21-2046). Adaptive learning reset procedure. Transmission fluid change with Mercon ULV. Valve body replacement in severe cases. Complete transmission replacement if internal damage has occurred.

    Typical repair cost:$150 - $6,500

    Research This Issue

    Based on 567 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    High Confidence567 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026
    Community reported
    456 owners

    On the 2020-2024 Ford Explorer, a software failure in the 360-degree camera system's image processing module can cause the rearview camera to display a blank/black image when the vehicle is placed in reverse, or the image may remain frozen on the display after the backing event has ended. This affects driver visibility and increases the risk of backing collisions.

    Common Symptoms

    • Rearview camera shows blank/black screen when in reverse
    • Camera image frozen or not updating
    • Camera image remains on screen after shifting out of reverse
    • Camera is no longer operational error message
    • Intermittent camera flickering

    How to Fix

    Image processing module software update at dealership (free under recall). Camera module replacement if hardware failure. Check camera lens for dirt, debris, or condensation.

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    Typical repair cost:$0 - $800

    Research This Issue

    Based on 456 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    High Confidence456 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026
    NHTSA Recalls53 recalls

    HYBRID PROPULSION SYSTEM

    Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

    Campaign #24V68500013/09/2024

    EQUIPMENT:OTHER:LABELS

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Campaign #24V85200008/11/2024

    SEATS:MID/REAR ASSEMBLY

    Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

    Campaign #25V39300013/06/2025

    BACK OVER PREVENTION:SOFTWARE

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    Campaign #25V44200027/06/2025

    TRAILER HITCHES

    Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

    Campaign #25V68700010/10/2025

    + 48 more recalls. Check all on NHTSA.gov

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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    Other Ford Models

    Ford F-15094Ford Escape48Ford Mustang46Ford Fiesta32Ford Bronco32Ford Ranger26

    Frequently Asked Questions

    What are the most common Ford Explorer problems?

    According to Au7o's analysis of 1,023+ owner reports, the 2024 Ford Explorer has 5 documented issues. The most frequently reported are: Second-Row Outer Seat Belt Lower Anchor Bolts Improperly Secured, Loose Trailer Hitch Assembly Bolts — Loss of Handling or Trailer Detachment While Towing, Easy-Entry Second-Row Seat Switch Binds — Seats Unlatch, Tip or Slide Unexpectedly. Of these, 3 are rated critical and should be addressed promptly.

    Is the Ford Explorer reliable?

    The 2024 Ford Explorer has 5 known issues documented across 1,023+ owner reports. 3 issues are rated critical: Second-Row Outer Seat Belt Lower Anchor Bolts Improperly Secured and Loose Trailer Hitch Assembly Bolts — Loss of Handling or Trailer Detachment While Towing and Easy-Entry Second-Row Seat Switch Binds — Seats Unlatch, Tip or Slide Unexpectedly. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Ford Explorer problems?

    Repair costs for known Ford Explorer issues range from $0 to $6,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Second-Row Outer Seat Belt Lower Anchor Bolts Improperly Secured, typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2024-2026 Ford Explorer Second-Row Outer Seat Belt Lower Anchor Bolts Improperly Secured?

    The seat belt anchor bolts at the second-row outer seating positions may not have been properly torqued during assembly, leaving the buckle or lower anchor loose. Ford recalled 2020-2026 Explorer and Aviator vehicles under NHTSA 26V159000 (Ford 26C18) in March 2026 — a repeat of… Repairs typically run $0-$0. Severity: high.

    What is the 2024-2026 Ford Explorer Loose Trailer Hitch Assembly Bolts — Loss of Handling or Trailer Detachment While Towing?

    The trailer hitch assembly bolts on certain 2024-2026 Explorers and Aviators were left loose during assembly. Ford recalled 1,412 vehicles under NHTSA 25V687000 (Ford 25SA3) in October 2025. Under towing loads the loose hitch can shift, degrading vehicle handling and control, or… Repairs typically run $0-$0. Severity: high.

    What is the 2024-2026 Ford Explorer Easy-Entry Second-Row Seat Switch Binds — Seats Unlatch, Tip or Slide Unexpectedly?

    The switch that operates the easy-entry (tip-and-slide) second-row outer seats can bind or stick in the actuated position, causing the seat to unlatch, tip forward or slide without the occupant commanding it. Ford recalled 387,911 vehicles under NHTSA 26V451000 (Ford 26S52) in Ju… Repairs typically run $0-$0. Severity: high.

    What is the 2020-2024 Ford Explorer 10R60 10-Speed Transmission Harsh Shifting?

    The 10R60 10-speed automatic transmission exhibits harsh shifting, delayed gear engagement, slipping between gears, and erratic behavior. Ford identified that actuators in the transmission are sometimes too tight, causing abnormal shifts. The transmission adaptive learning can al… Repairs typically run $150-$6,500. Severity: medium.

    What is the 2020-2024 Ford Explorer 360-Degree / Rearview Camera System Failure?

    A software failure in the 360-degree camera system's image processing module can cause the rearview camera to display a blank/black image when the vehicle is placed in reverse, or the image may remain frozen on the display after the backing event has ended. This affects driver vi… Repairs typically run $0-$800. Severity: medium.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data sourced from 1,023+ owner reports, NHTSA recalls, TSBs, and automotive forums.