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Ford · Known Issues

2016 Ford Explorer Problems: 21 Known Issues

2016 model year · 3,179+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 3,179+ owner reports, the 2016 Ford Explorer has 21 documented known issues, with 5 rated critical. The most serious are Exhaust Fumes / Carbon Monoxide Cabin Intrusion (NHTSA Investigation Closed Without Recall) ($0-$500 repair), 3.5L Internal Water Pump Failure ($1,500-$8,000 repair), Exhaust/carbon monoxide odor entering the cabin (NHTSA investigation PE16007) ($0-$1,200 repair), Internal timing-chain-driven water pump failure leading to coolant-in-oil and possible engine destruction ($2,000-$4,000 repair) and Power Transfer Unit (PTU) overheating and bearing failure on AWD models ($1,500-$3,100 repair). The most commonly reported issue is Exhaust Fumes / Carbon Monoxide Cabin Intrusion (NHTSA Investigation Closed Without Recall) with 1,500 owner reports. Across all issues with published estimates, repair costs range from $25 to $8,000. DIY maintenance guides at au7o.io.

In This Article

  • Explorer Cooling2
  • Explorer Safety/Recalls1
  • Explorer Exhaust1
  • Explorer Drivetrain1
  • Explorer HVAC4
  • Explorer Engine3
  • Explorer Body/Panels3
  • Explorer Transmission2
  • Explorer Electrical2
  • Explorer Emissions1
  • Explorer Interior1
  • Recalls49
  • FAQ
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In This Article

  • Cooling2
  • Safety/Recalls1
  • Exhaust1
Drivetrain
1
  • HVAC4
  • Engine3
  • Body/Panels3
  • Transmission2
  • Electrical2
  • Emissions1
  • Interior1
  • Recalls49
  • FAQ
  • All 21 Known Issues

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    Community reported
    890 owners

    On the 2011-2019 Ford Explorer, the 3.5L V6 engine (both naturally aspirated and EcoBoost versions) features an internal water pump located under the engine front cover. When this pump fails, it can leak coolant internally into the engine crankcase, contaminating the oil and potentially causing catastrophic engine damage if not caught immediately.

    Common Symptoms

    • Coolant level dropping with no visible external leak
    • Engine overheating
    • Milky or frothy engine oil on dipstick
    • Sweet smell from engine compartment
    • Coolant weeping from front of engine
    • White smoke from exhaust

    How to Fix

    Replace internal water pump (requires removing timing cover). If coolant contaminated oil: complete engine oil flush and new oil/filter. If engine damage occurred: engine rebuild or replacement. Monitor coolant levels regularly as preventive measure.

    Typical repair cost:$1,500 - $8,000

    Research This Issue

    Based on 890 owner reports

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    Community Reported
    High Confidence890 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026

    On the 2011-2019 Ford Explorer, on the 2011-2019 transverse Explorer, Ford located the water pump INSIDE the engine, behind the timing cover, driven off the primary timing chain. When the pump's internal shaft seal fails, coolant first weeps from a passage on the passenger side of the block, but if ignored (or if the bearing fails) coolant is dumped directly into the crankcase, contaminating the oil ('milky' oil) and risking bearing/engine destruction. Because the pump is buried behind the timing cover, replacement is a 10-12+ hour teardown. This generated a class-action lawsuit (no recall was issued). Typical onset is roughly 100k-200k miles but failures as early as ~60k miles are documented in NHTSA complaints.

    Common Symptoms

    • Coolant leak/weep from passenger side of engine
    • Slowly dropping coolant reservoir with no obvious external leak
    • Milky/tan oil on dipstick or under oil fill cap
    • Engine overheating / temperature warning light
    • Cold-start timing chain rattle as coolant thins the oil

    How to Fix

    At the first sign of a passenger-side coolant weep or low coolant, have the internal water pump replaced before coolant reaches the oil. Best practice is to replace the timing chain, guides and tensioners while the front of the engine is open. If oil is already milky, stop driving and tow it in, then flush the oil after repair. Some owners preemptively replace the pump around 100k miles.

    Typical repair cost:$2,000 - $4,000

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    High ConfidenceVerifiedReviewed Jun 2026
    Community reported
    1,500 owners

    On the 2011-2017 Ford Explorer, nHTSA opened an investigation in July 2016 into 2011-2017 Ford Explorer carbon monoxide intrusion after 6,500+ complaints, 657 alleged injuries, and 3 deaths. After 6 years of testing, NHTSA closed the investigation in January 2023 WITHOUT a recall — agency findings concluded that CO levels in the cabin met current health standards in correctly-configured vehicles, and elevated levels traced to (a) aftermarket upfitter modifications on Police Interceptor variants and (b) rear-end collision damage compromising exhaust seals. Ford issued Field Service Action 17B25 (NOT a recall) for affected Police Interceptors, addressing sealing issues and adding HVAC reprogramming. Consumer Explorers were generally cleared. Owners experiencing odors should have the exhaust system inspected for collision damage or aftermarket leaks; sealing repairs and HVAC reprogramming are available.

    Common Symptoms

    • Exhaust odor inside vehicle cabin
    • Headaches, dizziness, or nausea while driving
    • Symptoms worsen during highway driving or going uphill
    • Symptoms increase when A/C is on recirculation mode
    • Drowsiness while driving

    How to Fix

    Inspect and seal rear lift gate gaskets. Check and repair drain valves. Reprogram HVAC system to increase fresh air intake. Inspect and repair exhaust system leaks. Ford Customer Satisfaction Program 17B27 provides free repairs.

    Typical repair cost:$0 - $500

    Research This Issue

    Based on 1,500 owner reports

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    High Confidence1,500 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026

    On the 2011-2017 Ford Explorer, owners across the fifth-generation Explorer reported exhaust fumes and carbon monoxide odor entering the cabin, particularly under hard acceleration with the climate system in recirculate. NHTSA opened investigation PE16-007 (later EA17-002), reviewed more than 6,500 complaints, and recorded reports of three deaths and 657 injuries allegedly linked to fumes. Root causes traced to body sealing gaps at the rear of the vehicle and cracked/leaking exhaust manifolds; police-fleet units were worst due to aftermarket holes drilled for lights/sirens. NHTSA closed the investigation in January 2023 concluding measured CO was not high enough to require a recall, but Ford had already offered a free Customer Satisfaction Program repair.

    Common Symptoms

    • Exhaust/rotten-egg odor in cabin under acceleration
    • Odor strongest with A/C on recirculate
    • Headaches, nausea, drowsiness reported by occupants
    • Worse in heavily-modified police/fleet units

    How to Fix

    Take the vehicle to a Ford dealer for the free Customer Satisfaction Program: seal the rear liftgate/body openings, recalibrate the HVAC to bring in more fresh air during heavy acceleration, and replace any cracked exhaust manifolds. Avoid driving with the rear hatch/windows open with HVAC on recirculate. Police/upfit vehicles should have any aftermarket body penetrations properly resealed.

    Typical repair cost:$0 - $1,200

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    High ConfidenceVerifiedReviewed Jun 2026

    On the 2011-2019 Ford Explorer, aWD Explorers use a compact Power Transfer Unit bolted to the transaxle that sends drive to the rear wheels. It holds only ~300-400ml of 'lifetime fill' fluid and sits next to the exhaust, so heat cooks the fluid and it degrades well before 100k miles. Once the fluid breaks down, the internal bearings and gears fail, producing whine/grind, a burnt/propane-like odor, vibration, and AWD warning lights; the case-mounted bearing often destroys the housing, making rebuild impossible. Ford TSB (2013-2014 AWD Explorer/Taurus/MKS) also covers PTU fluid leaks from a missing/disconnected vent hose.

    Common Symptoms

    • Whine or grind from front of vehicle that changes with speed
    • Burnt/propane or natural-gas odor
    • Drivetrain vibration or shudder on takeoff
    • AWD warning light
    • Fluid leak near the transaxle/PTU

    How to Fix

    Treat the PTU fluid as a service item, not lifetime: drain and refill every 30,000-60,000 miles with the correct synthetic fluid before it breaks down. If there is whine, grinding, burnt odor or fluid leaking from the vent, the PTU is failing and must be replaced (it cannot be rebuilt once the case bearing is gone). Verify the vent hose is connected per Ford TSB.

    Typical repair cost:$1,500 - $3,100

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    High ConfidenceVerifiedReviewed Jun 2026

    On the 2016-2020 Ford Explorer, explorer owners frequently report the A/C compressor failing internally, leaving the system unable to produce cold air. A failing compressor can seize or shed metal debris, sometimes accompanied by a whining noise and a burning smell. When the compressor comes apart it can contaminate the entire A/C system with debris, requiring flushing and replacement of additional components. Refrigerant leaks and electrical clutch/climate-control faults are related contributors reported by RepairPal and owner forums.

    Common Symptoms

    • A/C blows warm despite max setting
    • Whining or grinding from compressor
    • Burning smell with A/C on
    • Compressor clutch not engaging
    • Repeated loss of refrigerant charge

    How to Fix

    Diagnose with manifold gauges: confirm compressor clutch engagement, system pressures and refrigerant charge. If the compressor is failed or contaminating the system, replace the compressor, receiver/drier (accumulator), and orifice tube/expansion valve, flush the lines and condenser, and recharge to spec. Address any refrigerant leak found first.

    Typical repair cost:$800 - $1,600

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    Medium ConfidenceVerifiedReviewed Jul 2026

    On the 2011-2019 Ford Explorer All engines, the aluminum A/C lines running to the rear evaporator corrode and crack, leaking out the refrigerant. Ford's design uses a loose slip-over thermal wrap that traps sand, grit and moisture against the aluminum tubing, accelerating corrosion and rock-strike damage—especially at the 90-degree bends where the lines turn up into the rear evaporator. Owners lose A/C cooling (front and rear, since the whole system loses charge), and the lines are tucked under the body, making repair labor-intensive. Road-salt regions are hit hardest.

    Common Symptoms

    • No cold air front and/or rear
    • A/C blows warm after recharge
    • Refrigerant leak / low charge
    • Oily residue on underbody A/C lines
    • Corroded aluminum A/C tubing at bends

    How to Fix

    Recover the system, replace the corroded rear A/C line(s)/manifold (not just recharge—the leak will return), evacuate and recharge with the correct R-134a charge (~41 oz) and PAG oil. Full repair commonly runs $1,000-$2,200 at a shop; some owners cap/delete the rear A/C circuit (~$1,000) to keep front A/C if the line is unobtainable. Inspect the wrapped rear lines proactively in rust-belt vehicles.

    Typical repair cost:$600 - $2,200

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    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2011-2019 Ford Explorer All engines, the temperature/blend door actuator is a very common failure on the Explorer (shared with Taurus, Flex and Lincoln MKS/MKT). The actuator's internal plastic gears strip, producing a repeated clicking or knocking sound behind the dash and leaving the cabin stuck on hot or cold, or blowing the wrong temperature on one side. On older (2002-2010) Explorers the same symptom appears on the floor/mode and blend actuators. It is an inexpensive part but the noise and inability to control cabin temperature are constant annoyances.

    Common Symptoms

    • Repeated clicking/knocking behind dash
    • No heat or no cold air
    • Different temperature left vs right
    • Air won't change temperature with knob

    How to Fix

    Replace the failed blend door actuator. For 2011-2019 Explorer the OEM unit is Motorcraft YH-1779 (Ford AA5Z-19E616-C; aftermarket Dorman 604-234), about $25-$35; labor is short for the accessible actuator (~0.5 hr) but can be much higher if it is a deep-dash unit. Confirm the blend door itself isn't broken (door drive can shear) before/after replacement if clicking persists.

    Typical repair cost:$25 - $350

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    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2011-2019 Ford Explorer, the Explorer's HVAC blower motor resistor commonly fails, leaving the fan working only on the highest speed (which bypasses the resistor) or operating intermittently. The typical root cause is an aging blower motor drawing excessive current, which overheats the resistor and melts its electrical connector. If a new resistor is installed into a burnt connector, it will quickly fail again.

    Common Symptoms

    • Fan only blows on highest setting
    • No airflow on one or more lower speeds
    • Fan speed inconsistent or cuts out
    • Intermittent blower operation
    • Burning smell or melted connector at resistor

    How to Fix

    Replace the blower motor resistor, and always inspect the wiring connector - if it shows melting or corrosion, replace the connector/pigtail too. If the blower motor is drawing high current (the underlying cause), replace the blower motor as well to prevent repeat resistor failure.

    Typical repair cost:$150 - $350

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    Medium ConfidenceVerifiedReviewed Jul 2026

    On the 2013-2019 Ford Explorer 3.5L EcoBoost V6, 3.5L EcoBoost-equipped Explorers (Sport, Platinum, and Police Interceptor Utility) commonly develop a rattling/knocking noise for 1-3 seconds on cold start-up caused by worn variable camshaft timing (VCT) phasers. The phaser lock pins fail to hold the cam sprockets in position after shutdown, so the phasers rattle against the timing chain until oil pressure builds. Over time the phasers and primary chain wear further, the rattle lengthens, and severe cases can throw cam/crank correlation codes or cause internal timing damage. Ford issued a TSB and released redesigned phasers with improved locking pins.

    Common Symptoms

    • Metallic rattle or knock for 1-3 seconds on cold start
    • Rattle at idle after warm restart in severe cases
    • Ticking that grows longer over time
    • Check-engine light with cam timing codes in advanced cases
    • Rough idle or hesitation if timing has slipped

    How to Fix

    Confirm the noise is phaser-related (not the timing-chain-driven water pump). The permanent repair is replacement of all four updated VCT phasers plus the primary timing chain, guides, and tensioner; use 5W-30 full-synthetic and maintain strict oil-change intervals to slow wear. A longer initial crank or priming oil pressure before start can temporarily reduce the noise but is not a fix.

    Typical repair cost:$1,800 - $3,500

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    Medium ConfidenceVerifiedReviewed Jul 2026

    On the 2011-2019 Ford Explorer, first-generation gasoline direct-injection (GTDI) EcoBoost engines in the Explorer spray fuel directly into the cylinder, so no fuel washes the backs of the intake valves. Oil vapor and debris from the PCV system bake onto the valves over time, forming carbon deposits that restrict airflow. Owners typically notice rough idle, hesitation, reduced power, and occasional misfires after roughly 60,000-80,000 miles. Ford's later dual-injection EcoBoost (port + direct) mitigates this on newer engines.

    Common Symptoms

    • Rough or unstable idle
    • Hesitation and reduced power
    • Misfires, especially cold
    • Reduced fuel economy
    • Symptoms building gradually after 60k+ miles

    How to Fix

    Confirm carbon buildup via borescope of the intake valves. The most effective repair is walnut-shell blasting the valves (intake manifold removal required); chemical GDI intake-valve cleaners used periodically help slow accumulation. Maintain oil-change intervals and consider an oil catch can to reduce PCV oil carryover.

    Typical repair cost:$400 - $800

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026

    On the 2013-2020 Ford Explorer 3.5L EcoBoost V6 (twin-turbo), explorers (especially the Sport and Platinum) with the twin-turbocharged 3.5L EcoBoost are widely reported to develop cylinder misfires, a flashing check-engine light, rough idle and a loss of power that owners frequently chase by replacing ignition coils and spark plugs. The turbocharged, high-heat environment is hard on plugs; the factory Motorcraft SP-534 plug wears its ground strap prematurely and pre-2018 engines (which lacked port injection) suffered intake-valve carbon buildup that aggravates misfires. A recurring root cause traced on the forums is broken/seized exhaust manifold studs that create a vacuum-style exhaust leak right at the cylinder head, which repeatedly destroys coils and triggers misfire codes until the bolts are addressed. Ford never issued a recall for the manifold studs.

    Common Symptoms

    • Flashing or steady check-engine light
    • Cylinder misfire / rough idle
    • Loss of power or hesitation under boost
    • Ticking/exhaust-leak noise on cold start
    • Repeated coil failures after replacement

    How to Fix

    Replace all six spark plugs with the updated Motorcraft SP-580 (supersedes SP-534, pre-gapped to ~0.032 in) and renew failed coil-on-plug units; do plugs as a set on or before the 60,000-100,000 mi interval (severe-duty/towing service much sooner). If misfires recur after coil/plug replacement, inspect for broken exhaust manifold studs/bolts and an exhaust leak at the head and replace the studs. Adding a catch can and the updated SP-580 plug reduces fouling on pre-2018 (DI-only) engines.

    What you need to fix it

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    Typical repair cost:$120 - $900

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    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2011-2019 Ford Explorer, ford recalled approximately 1.9 million 2011-2019 Explorers because the exterior A-pillar trim applique (the molding flanking the windshield) may not be properly secured—the retention clips can be unengaged due to improper assembly or prior repair—allowing the trim to detach during driving. A piece coming off at highway speed creates a road hazard for following traffic and increases crash risk. NHTSA campaign 24V031; Ford recall number 24S02.

    Common Symptoms

    • A-pillar trim molding lifting, loose or rattling
    • Wind noise from the windshield pillar
    • Missing trim piece after highway driving

    How to Fix

    Take the vehicle to a Ford dealer for the free recall (24S02): they inspect and, if needed, replace/re-secure the A-pillar trim with properly engaged clips/adhesive. If the trim is visibly loose or lifting, avoid highway speeds until repaired.

    Typical repair cost:$0 - $0

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    High ConfidenceVerifiedReviewed Jun 2026

    On the 2016-2023 Ford Explorer All engines, explorers equipped with the dual-panel/panoramic moonroof are widely reported to leak water into the cabin and, less often, to have the tempered roof glass spontaneously shatter ('exploding sunroof'). Leaks typically present as water dripping from the overhead console / map-light area or pooling in the cup holders and headliner, usually from clogged, kinked, folded or factory-misrouted sunroof drain tubes or a failed glass seal. NHTSA reviewed Ford exploding-sunroof complaints (closing the review in 2021 without finding a defect), and Ford has described a 'wet seal' design as a 'controlled' leak, frustrating owners.

    Common Symptoms

    • Water dripping from overhead console
    • Wet headliner or cup holders
    • Musty smell / damp carpet
    • Loud bang and shattered roof glass
    • Whistling/wind noise from seal

    How to Fix

    For leaks, clear/reroute the four sunroof drain tubes (compressed air or trimmer line), correct any folded/misrouted tube at the A/B-pillar, and renew the glass/perimeter seal if degraded; verify with a controlled water test. For shattered glass, the laminated/tempered roof panel must be replaced (often $500-$1,500+ if not goodwill-covered). Keep drains clear as preventive maintenance to avoid headliner/electronics water damage.

    Typical repair cost:$0 - $1,500

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    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2011-2020 Ford Explorer All engines, the aluminum hood (and to a lesser extent other aluminum panels) develops paint bubbling, blistering and flaking, most often along the leading edge of the hood. The defect is attributed to iron particle contamination of the aluminum panel before paint, which corrodes from within and pushes the paint up. Ford issued four TSBs covering 2000-2017 Explorers but never a recall; multiple class-action lawsuits (filed 2018 and 2019, also naming Expedition/Mustang aluminum panels) followed. Class certification was denied and a 2021 case was dismissed after a settlement with the named plaintiffs, so most owners are left repairing it out of pocket or under goodwill.

    Common Symptoms

    • Paint bubbling/blistering along hood edge
    • Flaking or peeling clearcoat
    • White/chalky corrosion under paint
    • Spreading bubbles over time

    How to Fix

    Cosmetic, not a safety issue. Repair requires stripping the affected panel to bare aluminum, treating/etching the corrosion and repainting, or replacing the hood; budget roughly $500-$1,500 at a body shop. Some owners obtained goodwill assistance from Ford within the corrosion warranty period or via TSB; document early and pursue dealer/Ford Customer Relationship Center before the perforation/corrosion warranty expires.

    Typical repair cost:$500 - $1,500

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    Medium ConfidenceVerifiedReviewed Jun 2026
    Community reported
    789 owners

    On the 2011-2019 Ford Explorer, the Power Transfer Unit (PTU) on AWD-equipped Explorers is prone to premature failure due to its proximity to the exhaust pipe and catalytic converter, causing overheating. Fluid leaks from disconnected vent hoses are common, and if fluid level drops too low, the PTU can fail completely, disabling the AWD system.

    Common Symptoms

    • Fluid leak underneath vehicle near front of transmission
    • Whining or grinding noise from front of drivetrain
    • AWD system malfunction warning
    • Shuddering during acceleration
    • Burning smell from drivetrain area
    • Complete loss of AWD functionality

    How to Fix

    Check and reconnect PTU vent hose if disconnected. Replace PTU seals if leaking. Complete PTU replacement if internal damage has occurred. Install aftermarket PTU cooler to prevent overheating. Regular PTU fluid changes every 30,000 miles.

    Typical repair cost:$400 - $2,200

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    Based on 789 owner reports

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    High Confidence789 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026

    On the 2011-2019 Ford Explorer, the 2011+ transverse Explorer switched to the 6F50/6F55 six-speed automatic, which is widely reported for a sluggish 0-5 mph roll-out followed by a harsh 'bump' or clunk, plus torque-converter shudder and occasional shift flare. Ford addressed the low-speed bump with TSB 11-12-10 and the sluggish-acceleration-then-harsh-bump pattern with TSB 13-3-18, both calling for a PCM/TCM reflash; check-ball and separator-plate revisions were also used. Higher-mileage units can develop internal clutch/drum wear and lose 3rd/5th or reverse.

    Common Symptoms

    • Harsh bump/clunk from a rolling stop (0-5 mph)
    • Sluggish or delayed acceleration then sudden engagement
    • Torque-converter shudder/vibration at light throttle
    • Shift flare or harsh/jerky 1-2 shifts
    • High-mileage loss of 3rd, 5th or reverse

    How to Fix

    Have the dealer apply the latest PCM/TCM calibration per TSB 13-3-18 / 11-12-10 to fix the harsh-bump and sluggish-roll-out behavior. Service the fluid with the correct Mercon LV (do not mix fluids); for shudder, a proper fluid exchange or torque-converter service helps. Persistent slipping/loss of gears at high mileage indicates an internal rebuild.

    Typical repair cost:$150 - $3,500

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    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2016-2020 Ford Explorer All engines, owners report repeated dead batteries from a parasitic draw that exceeds Ford's ~50 mA key-off spec; affected Explorers have measured ~200 mA, killing a battery in about three days of sitting. Culprits traced on the forums include the in-vehicle WiFi hotspot/modem module, the APIM (SYNC) module not sleeping, an always-hot USB/media port back-feeding through plugged-in cables, and stuck door/dome circuits. Ford's factory battery is also widely criticized as short-lived (2-3 years), which masks the underlying draw until the battery gives out.

    Common Symptoms

    • Battery dead after sitting a few days
    • Repeated no-start / needs jump
    • Battery replaced but drain returns
    • Interior electronics not sleeping
    • Short battery life (2-3 yrs)

    How to Fix

    Perform a key-off parasitic-draw test and pull fuses to isolate the offending module; common fixes are an APIM/SYNC software update, disabling/repairing the WiFi/modem module, and not leaving cables in always-hot ports. Replace a weak battery with a quality AGM and verify draw returns to spec (<50 mA). Address any door-latch/ajar fault (see door-latch issue) that keeps interior lights on.

    Typical repair cost:$100 - $600

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    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2011-2019 Ford Explorer All engines, the door latch assembly contains the ajar sensor and lock actuator; when the latch/actuator fails, the vehicle thinks a closed door is open. This produces a 'Door Ajar' message that won't clear, interior lights that stay on (parasitic battery drain and dead batteries), an alarm that won't set, locks that buzz/grind or work intermittently, and on some cars the door won't latch reliably. Ford issued Customer Satisfaction Program 19N09 extending the driver's-door-latch warranty on some 2011-2014 Explorers tied to the door-ajar concern, but many owners pay for latch replacement.

    Common Symptoms

    • Persistent 'Door Ajar' message
    • Interior lights won't shut off
    • Repeated dead/drained battery
    • Buzzing/grinding power locks
    • Door won't latch or alarm won't arm

    How to Fix

    Diagnose which door is reporting ajar (cycle each latch / check via FORScan or the message center), then replace the failed door latch assembly (which integrates the ajar switch and lock actuator). Check eligibility for CSP 19N09 on 2011-2014 cars first. Latch assemblies run roughly $80-$200 each plus labor; address promptly to prevent repeated dead batteries from the dome lights staying on.

    Typical repair cost:$80 - $450

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    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2011-2020 Ford Explorer, a very common check-engine cause on the Explorer is an EVAP small-leak code, most often from a stuck or leaking canister purge valve, but also from the capless fuel filler seal, vent valve, or a loose/faulty gas cap. The purge valve controls fuel-vapor flow from the charcoal canister to the intake; when it sticks open or leaks it sets a small/medium EVAP leak code. It rarely affects drivability but will fail emissions testing and, if stuck open, can cause rough idle or hard hot-starts.

    Common Symptoms

    • Check-engine light with EVAP small-leak code
    • Occasional fuel smell
    • Rough idle or stumble if purge valve stuck open
    • Hard hot restart
    • Emissions test failure

    How to Fix

    Start with the cheapest checks: inspect/replace the gas cap and check the capless filler seal. Perform an EVAP smoke test to pinpoint the leak; replace the canister purge valve (or vent valve/canister) as indicated, then clear codes and run the EVAP monitor to confirm.

    Typical repair cost:$150 - $350

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    Medium ConfidenceVerifiedReviewed Jul 2026

    On the 2016-2019 Ford Explorer, explorers with the power-folding third-row seat frequently have the seat get stuck up or refuse to fold/unfold. Reported causes include failed seat drive motors, broken linkages, blown fuses (under-dash fuse 1 and under-hood fuse 78), and latch-to-anchor or load-floor misalignment that prevents the seat from latching/unlatching. Dealers have acknowledged a control-module/software component to the problem on some vehicles.

    Common Symptoms

    • Third-row seat stuck upright or folded
    • No motor sound when button pressed
    • Seat will not latch or unlatch
    • Motor runs but seat does not move
    • Intermittent operation resolved by fuse reset

    How to Fix

    Check the relevant fuses first, then cycle the PowerFold button to reset. Scan the seat modules for stored faults. Repair misaligned latch/anchor or load-floor brackets, and replace the failed seat drive motor or broken linkage as required. Apply any Ford software update if the module is implicated.

    Typical repair cost:$300 - $900

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    Medium ConfidenceVerifiedReviewed Jul 2026
    NHTSA Recalls49 recalls

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Campaign #23V02200023/01/2023

    EQUIPMENT:OTHER:LABELS

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Campaign #24V85200008/11/2024

    SUSPENSION:FRONT:MACPHERSON STRUT

    Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

    Campaign #24V09100008/02/2024

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Campaign #23V34200012/05/2023

    POWER TRAIN:AUTOMATIC TRANSMISSION

    Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

    Campaign #23V07000010/02/2023

    + 44 more recalls. Check all on NHTSA.gov

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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    Frequently Asked Questions

    What are the most common Ford Explorer problems?

    According to Au7o's analysis of 3,179+ owner reports, the 2016 Ford Explorer has 21 documented issues. The most frequently reported are: Exhaust Fumes / Carbon Monoxide Cabin Intrusion (NHTSA Investigation Closed Without Recall), 3.5L Internal Water Pump Failure, Exhaust/carbon monoxide odor entering the cabin (NHTSA investigation PE16007). Of these, 5 are rated critical and should be addressed promptly.

    Is the Ford Explorer reliable?

    The 2016 Ford Explorer has 21 known issues documented across 3,179+ owner reports. 5 issues are rated critical: Exhaust Fumes / Carbon Monoxide Cabin Intrusion (NHTSA Investigation Closed Without Recall) and 3.5L Internal Water Pump Failure and Exhaust/carbon monoxide odor entering the cabin (NHTSA investigation PE16007) and Internal timing-chain-driven water pump failure leading to coolant-in-oil and possible engine destruction and Power Transfer Unit (PTU) overheating and bearing failure on AWD models. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Ford Explorer problems?

    Repair costs for known Ford Explorer issues range from $0 to $8,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Exhaust Fumes / Carbon Monoxide Cabin Intrusion (NHTSA Investigation Closed Without Recall), typically costs $0-$500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2011-2017 Ford Explorer Exhaust Fumes / Carbon Monoxide Cabin Intrusion (NHTSA Investigation Closed Without Recall)?

    NHTSA opened an investigation in July 2016 into 2011-2017 Ford Explorer carbon monoxide intrusion after 6,500+ complaints, 657 alleged injuries, and 3 deaths. After 6 years of testing, NHTSA closed the investigation in January 2023 WITHOUT a recall — agency findings concluded tha… Repairs typically run $0-$500. Severity: high.

    What is the 2011-2019 Ford Explorer 3.5L Internal Water Pump Failure?

    The 3.5L V6 engine (both naturally aspirated and EcoBoost versions) features an internal water pump located under the engine front cover. When this pump fails, it can leak coolant internally into the engine crankcase, contaminating the oil and potentially causing catastrophic eng… Repairs typically run $1,500-$8,000. Severity: high.

    What is the 2011-2017 Ford Explorer Exhaust/carbon monoxide odor entering the cabin (NHTSA investigation PE16007)?

    Owners across the fifth-generation Explorer reported exhaust fumes and carbon monoxide odor entering the cabin, particularly under hard acceleration with the climate system in recirculate. NHTSA opened investigation PE16-007 (later EA17-002), reviewed more than 6,500 complaints,… Repairs typically run $0-$1,200. Severity: high.

    What is the 2011-2019 Ford Explorer Internal timing-chain-driven water pump failure leading to coolant-in-oil and possible engine destruction?

    On the 2011-2019 transverse Explorer, Ford located the water pump INSIDE the engine, behind the timing cover, driven off the primary timing chain. When the pump's internal shaft seal fails, coolant first weeps from a passage on the passenger side of the block, but if ignored (or… Repairs typically run $2,000-$4,000. Severity: high.

    What is the 2011-2019 Ford Explorer Power Transfer Unit (PTU) overheating and bearing failure on AWD models?

    AWD Explorers use a compact Power Transfer Unit bolted to the transaxle that sends drive to the rear wheels. It holds only ~300-400ml of 'lifetime fill' fluid and sits next to the exhaust, so heat cooks the fluid and it degrades well before 100k miles. Once the fluid breaks down,… Repairs typically run $1,500-$3,100. Severity: high.

    What is the 2011-2019 Ford Explorer PTU (Power Transfer Unit) Failure?

    The Power Transfer Unit (PTU) on AWD-equipped Explorers is prone to premature failure due to its proximity to the exhaust pipe and catalytic converter, causing overheating. Fluid leaks from disconnected vent hoses are common, and if fluid level drops too low, the PTU can fail com… Repairs typically run $400-$2,200. Severity: medium.

    What is the 2013-2019 Ford Explorer Cam Phaser (Variable Cam Timing) Rattle on 3.5L EcoBoost Causing Cold-Start Knock?

    3.5L EcoBoost-equipped Explorers (Sport, Platinum, and Police Interceptor Utility) commonly develop a rattling/knocking noise for 1-3 seconds on cold start-up caused by worn variable camshaft timing (VCT) phasers. The phaser lock pins fail to hold the cam sprockets in position af… Repairs typically run $1,800-$3,500. Severity: medium.

    What is the 2016-2020 Ford Explorer Parasitic Battery Drain From WiFi/APIM and Accessory Modules Causing Repeated Dead Batteries?

    Owners report repeated dead batteries from a parasitic draw that exceeds Ford's ~50 mA key-off spec; affected Explorers have measured ~200 mA, killing a battery in about three days of sitting. Culprits traced on the forums include the in-vehicle WiFi hotspot/modem module, the API… Repairs typically run $100-$600. Severity: medium.

    What is the 2011-2019 Ford Explorer 6F50/6F55 six-speed automatic harsh 'bump' shifts, sluggish low-speed response and torque-converter shudder?

    The 2011+ transverse Explorer switched to the 6F50/6F55 six-speed automatic, which is widely reported for a sluggish 0-5 mph roll-out followed by a harsh 'bump' or clunk, plus torque-converter shudder and occasional shift flare. Ford addressed the low-speed bump with TSB 11-12-10… Repairs typically run $150-$3,500. Severity: medium.

    What is the 2016-2020 Ford Explorer A/C Compressor Failure Causing Loss of Cold Air and Whining/Burning Smell?

    Explorer owners frequently report the A/C compressor failing internally, leaving the system unable to produce cold air. A failing compressor can seize or shed metal debris, sometimes accompanied by a whining noise and a burning smell. When the compressor comes apart it can contam… Repairs typically run $800-$1,600. Severity: medium.

    What is the 2011-2019 Ford Explorer Door Latch / Door Lock Actuator Failure Causing Persistent Door-Ajar Warning and Battery Drain?

    The door latch assembly contains the ajar sensor and lock actuator; when the latch/actuator fails, the vehicle thinks a closed door is open. This produces a 'Door Ajar' message that won't clear, interior lights that stay on (parasitic battery drain and dead batteries), an alarm t… Repairs typically run $80-$450. Severity: medium.

    What is the 2011-2019 Ford Explorer Exterior A-pillar windshield trim can detach and become a road hazard (Recall 24V031 / 24S02)?

    Ford recalled approximately 1.9 million 2011-2019 Explorers because the exterior A-pillar trim applique (the molding flanking the windshield) may not be properly secured—the retention clips can be unengaged due to improper assembly or prior repair—allowing the trim to detach duri… Repairs typically run $0-$0. Severity: medium.

    What is the 2011-2019 Ford Explorer Intake-Valve Carbon Buildup on Direct-Injected EcoBoost Engines Causing Rough Idle and Misfire?

    First-generation gasoline direct-injection (GTDI) EcoBoost engines in the Explorer spray fuel directly into the cylinder, so no fuel washes the backs of the intake valves. Oil vapor and debris from the PCV system bake onto the valves over time, forming carbon deposits that restri… Repairs typically run $400-$800. Severity: medium.

    What is the 2016-2023 Ford Explorer Panoramic Sunroof / Moonroof Water Leak and Tempered-Glass Shattering?

    Explorers equipped with the dual-panel/panoramic moonroof are widely reported to leak water into the cabin and, less often, to have the tempered roof glass spontaneously shatter ('exploding sunroof'). Leaks typically present as water dripping from the overhead console / map-light… Repairs typically run $0-$1,500. Severity: medium.

    What is the 2011-2019 Ford Explorer Rear A/C Line Corrosion and Leak Causing No Rear Air Conditioning?

    The aluminum A/C lines running to the rear evaporator corrode and crack, leaking out the refrigerant. Ford's design uses a loose slip-over thermal wrap that traps sand, grit and moisture against the aluminum tubing, accelerating corrosion and rock-strike damage—especially at the… Repairs typically run $600-$2,200. Severity: medium.

    What is the 2013-2020 Ford Explorer 3.5L EcoBoost Ignition Coil and Spark Plug Misfire (Often Caused by Broken Exhaust Manifold Studs)?

    Explorers (especially the Sport and Platinum) with the twin-turbocharged 3.5L EcoBoost are widely reported to develop cylinder misfires, a flashing check-engine light, rough idle and a loss of power that owners frequently chase by replacing ignition coils and spark plugs. The tur… Repairs typically run $120-$900. Severity: medium.

    What is the 2011-2019 Ford Explorer HVAC Blend Door Actuator Failure Causing Clicking Noise and No Heat or A/C?

    The temperature/blend door actuator is a very common failure on the Explorer (shared with Taurus, Flex and Lincoln MKS/MKT). The actuator's internal plastic gears strip, producing a repeated clicking or knocking sound behind the dash and leaving the cabin stuck on hot or cold, or… Repairs typically run $25-$350. Severity: low.

    What is the 2011-2020 Ford Explorer EVAP Canister Purge Valve Failure Triggering Small-Leak Check-Engine Codes?

    A very common check-engine cause on the Explorer is an EVAP small-leak code, most often from a stuck or leaking canister purge valve, but also from the capless fuel filler seal, vent valve, or a loose/faulty gas cap. The purge valve controls fuel-vapor flow from the charcoal cani… Repairs typically run $150-$350. Severity: low.

    What is the 2011-2020 Ford Explorer Aluminum Hood Paint Bubbling and Corrosion (Filiform/Iron-Contamination Defect)?

    The aluminum hood (and to a lesser extent other aluminum panels) develops paint bubbling, blistering and flaking, most often along the leading edge of the hood. The defect is attributed to iron particle contamination of the aluminum panel before paint, which corrodes from within… Repairs typically run $500-$1,500. Severity: low.

    What is the 2011-2019 Ford Explorer HVAC Blower Motor Resistor Failure With Melted Connector (Fan Only Works on High)?

    The Explorer's HVAC blower motor resistor commonly fails, leaving the fan working only on the highest speed (which bypasses the resistor) or operating intermittently. The typical root cause is an aging blower motor drawing excessive current, which overheats the resistor and melts… Repairs typically run $150-$350. Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data sourced from 3,179+ owner reports, NHTSA recalls, TSBs, and automotive forums.