Au7o mascotAu7o
Known IssuesTest Hub demo
  1. Au7o
  2. /
  3. Known Issues
  4. /
  5. Ford
  6. /
  7. Explorer
Ford · Known Issues

2021 Ford Explorer Problems: 9 Known Issues

2021 model year · 1,701+ owner reports · Updated September 2026

Share:@au7o.io

2021 · All trims · All engines

Choose the year and equipment for your written issues and visual request.

Known IssuesMotorcycle IssuesDTC LookupDrivePricingAboutTermsPrivacyCookiesConsentData rightsCopyrightFeedback
Share:@au7o.io

Vehicle data and repair guidance on this site are compiled with AI assistance and may contain errors. Always verify with your service manual or a qualified mechanic.

Data protection representation

DataRep representative in the United KingdomDataRep representative in the European Union
Au7o · 2026
Built for DIY mechanics. Privacy-first.
Explore free Hub demo
No email neededHow interest is saved

Interest applies to the selected vehicle and configuration; it is not a reservation. Voting stores a first-party identifier for up to 180 days to prevent repeat votes. No account or email is needed. Clearing cookies or using another device may count separately. Privacy

Visual coming soon

Your interest helps us choose what to build next.

Visual Known Issues · Coming soon

$4.99/month plus taxes at launch · No payment today

Preview the XT6 example
Issue summary

According to Au7o's analysis of 1,701+ owner reports, the 2021 Ford Explorer has 9 documented known issues, with 3 rated critical. The most serious are Rear Axle Mounting Bolt Fracture ($0-$2,500 repair), Front Windshield Wiper Motor Failure (Recall 26V117 / 26S14) ($0-$500 repair) and Improperly Secured Seat Belt Anchor / Buckle Bolts May Not Restrain Occupants in a Crash (Recall 25V093) ($0-$0 repair). The most commonly reported issue is Rear Axle Mounting Bolt Fracture with 678 owner reports. Across all issues with published estimates, repair costs range from $150 to $6,500. DIY maintenance guides at au7o.io.

In This Article

  • Explorer Electrical4
  • Explorer Suspension1
  • Explorer Safety/Recalls1
  • Explorer Body/Panels2
  • Explorer Transmission1
  • Recalls48
  • FAQ
Get Started
Back to top

In This Article

  • Electrical4
  • Suspension1
  • Safety/Recalls1
  • Body/Panels2
Transmission
1
  • Recalls48
  • FAQ
  • All 9 Known Issues

    Filter:
    ALL YEARS202620252024202320222021202020192018201720162015201420132012201120102009200820072006200520042003200220012000199919981997199619951994199319921991

    On the 2020-2022 Ford Explorer, the front windshield wiper motor can fail because the motor cover terminal is not properly aligned with the brush-card terminal, creating a poor internal electrical connection. This causes intermittent wiper operation or complete failure of the wipers, reducing visibility in rain/snow and increasing crash risk. In March 2026 Ford recalled 604,533 vehicles (2020-2022 Explorer and Escape, plus their Lincoln Aviator and Corsair siblings) built June 6, 2020-Dec 15, 2021; Ford counted 1,374 related warranty claims, roughly a 1% defect rate.

    Common Symptoms

    • Wipers stop mid-sweep or won't run
    • Intermittent/erratic wiper operation
    • Wipers park in wrong position
    • No wipers in rain or snow

    How to Fix

    Covered under NHTSA Recall 26V117 (Ford 26S14): dealers inspect and replace the front wiper motor free of charge. Remedy notices went out May 11-15, 2026. If out of recall scope, the front wiper motor assembly is Motorcraft LB5Z-17508-B (superseded by LB5Z-17508-D); replacement typically runs ~$250-$500 parts and labor.

    Typical repair cost:$0 - $500

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026
    Community reported
    456 owners

    On the 2020-2024 Ford Explorer, a software failure in the 360-degree camera system's image processing module can cause the rearview camera to display a blank/black image when the vehicle is placed in reverse, or the image may remain frozen on the display after the backing event has ended. This affects driver visibility and increases the risk of backing collisions.

    Common Symptoms

    • Rearview camera shows blank/black screen when in reverse
    • Camera image frozen or not updating
    • Camera image remains on screen after shifting out of reverse
    • Camera is no longer operational error message
    • Intermittent camera flickering

    How to Fix

    Image processing module software update at dealership (free under recall). Camera module replacement if hardware failure. Check camera lens for dirt, debris, or condensation.

    Find a Ford dealer

    Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

    Open Ford dealer map in Google Maps ↗

    Call to confirm they service Ford vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Typical repair cost:$0 - $800

    Research This Issue

    Based on 456 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    High Confidence456 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026

    On the 2020-2022 Ford Explorer, early sixth-generation Explorers with SYNC 3 experience the center touchscreen freezing unresponsive or going fully black — frequently when Apple CarPlay/Android Auto connects — losing audio, climate, and backup-camera display until a reset. Ford traced many cases to outdated APIM (Accessory Protocol Interface Module) software rather than failed hardware, and notes some warranty-replaced APIMs were themselves shipped with old software, so replacement alone did not fix it.

    Common Symptoms

    • Touchscreen frozen and unresponsive to taps
    • Black/blank center screen, often when connecting CarPlay/Android Auto
    • Backup camera image missing on the display
    • Screen recovers temporarily after a reset, then recurs

    How to Fix

    Per TSB MC-10179121, update the APIM to the latest software level (dealer flash or USB OTA) before replacing any hardware. A soft reset (hold power + seek for ~10s) restarts the APIM without wiping data and clears most lockups temporarily. If freezing persists after the latest software, the APIM/touchscreen digitizer is replaced under the extended SYNC warranty.

    Typical repair cost:$0 - $300

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2020-2023 Ford Explorer, sixth-generation Explorers commonly have the Auto Start-Stop feature stop functioning, showing 'Auto Start-Stop Not Ready.' The most common causes are a weak or degraded battery, a failed auxiliary/AGM battery that supports the restart function, or an inaccurate battery current (monitoring) sensor feeding bad state-of-charge data to the module. Software calibration errors are also a factor. Because the system requires a healthy battery and accurate sensor data to safely re-crank, any of these will disable it.

    This issue also affects: Ford Bronco Sport, Ford F-150, Ford Bronco

    Common Symptoms

    • 'Auto Start-Stop Not Ready' message
    • Engine no longer shuts off at stops
    • Intermittent start-stop operation
    • Slow cranking or weak battery symptoms
    • Multiple dash warnings after a weak-battery event

    How to Fix

    Test the primary and auxiliary battery state of health and replace as needed; inspect and, if faulty, replace the battery monitoring/current sensor on the negative cable. Perform a battery reset/BMS relearn and apply any available Ford software updates. Confirm charging-system output and clean grounds.

    Typical repair cost:$250 - $550

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026
    Community reported
    678 owners

    On the 2020-2022 Ford Explorer, the rear axle horizontal mounting bolt may fracture, causing the rear axle housing to move out of position. This can result in the driveshaft or half-shafts becoming disconnected, leading to loss of forward power and loss of transmission torque to the rear wheels, significantly increasing crash risk.

    Common Symptoms

    • Severe noise and vibration from rear of vehicle
    • Clunking sounds when accelerating or decelerating
    • Vehicle pulls to one side
    • Loss of forward power while driving
    • Visible movement or misalignment of rear axle

    How to Fix

    Replace rear axle bolt with updated part. Replace subframe bushing. Inspect rear axle cover for damage and replace if necessary. Replace rear subframe, differential cover, and mounting bolts if bolt has already fractured.

    Typical repair cost:$0 - $2,500

    Research This Issue

    Based on 678 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    High Confidence678 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026

    On the 2020-2021 Ford Explorer, certain 2020-2021 Explorers (and Lincoln Aviators) may have improperly secured seat belt buckle anchor bolts at one or more seating positions, and/or an improperly secured seat belt retractor anchor bolt or anchor bolt at the second-row center seating position. A loose seat belt or buckle may not properly restrain an occupant during a crash, increasing the risk of injury. The campaign covers roughly 240,000 vehicles.

    Common Symptoms

    • Loose or rattling seat belt buckle
    • Seat belt anchor feels loose when pulled
    • Visible play at the buckle base or retractor mounting

    How to Fix

    Under NHTSA recall 25V093000, dealers inspect the seat belt buckle anchor bolts at all seating positions (plus the second-row center retractor/anchor bolts if equipped) and replace affected components if loose bolts are found, free of charge. Interim letters were mailed April 10, 2025. Ford customer service: 1-866-436-7332.

    Typical repair cost:$0 - $0

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2016-2023 Ford Explorer All engines, explorers equipped with the dual-panel/panoramic moonroof are widely reported to leak water into the cabin and, less often, to have the tempered roof glass spontaneously shatter ('exploding sunroof'). Leaks typically present as water dripping from the overhead console / map-light area or pooling in the cup holders and headliner, usually from clogged, kinked, folded or factory-misrouted sunroof drain tubes or a failed glass seal. NHTSA reviewed Ford exploding-sunroof complaints (closing the review in 2021 without finding a defect), and Ford has described a 'wet seal' design as a 'controlled' leak, frustrating owners.

    This issue also affects: Ford F-150

    Common Symptoms

    • Water dripping from overhead console
    • Wet headliner or cup holders
    • Musty smell / damp carpet
    • Loud bang and shattered roof glass
    • Whistling/wind noise from seal

    How to Fix

    For leaks, clear/reroute the four sunroof drain tubes (compressed air or trimmer line), correct any folded/misrouted tube at the A/B-pillar, and renew the glass/perimeter seal if degraded; verify with a controlled water test. For shattered glass, the laminated/tempered roof panel must be replaced (often $500-$1,500+ if not goodwill-covered). Keep drains clear as preventive maintenance to avoid headliner/electronics water damage.

    Typical repair cost:$0 - $1,500

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2020-2022 Ford Explorer, sixth-generation Explorers exhibit water intrusion into the rear of the vehicle, pooling in the spare-tire well and cargo floor. Ford addressed it with TSBs (e.g., 20-2425 / 23-2181) that trace leaks to missing or poorly seated seals behind the tail lamps, unsealed liftgate/body seams and grommets, and the BLIS sensor area under the rear bumper. Standing water can damage the cargo floor panel from below, soak the spare and stored items, promote mold/mildew, and in some cases reach rear electronic modules.

    Common Symptoms

    • Water pooling in spare-tire well
    • Wet or warped rear cargo floor panel
    • Musty/mildew smell from rear of cabin
    • Damp carpet near third row
    • Corrosion on rear electrical modules in severe cases

    How to Fix

    Perform a water-leak diagnosis per the TSB: reseal or install the missing tail-lamp seals, seal the identified body seams/grommets in the liftgate area, and verify the rear bumper/BLIS sensor sealing. Dry the spare well and inspect for module or wiring corrosion. Verify the liftgate weatherstrip and drains are intact after repair.

    Typical repair cost:$150 - $700

    Research This Issue

    GoogleRedditYouTubeNHTSA
    Community Reported
    Medium ConfidenceVerifiedReviewed Jul 2026
    Community reported
    567 owners

    On the 2020-2024 Ford Explorer, the 10R60 10-speed automatic transmission exhibits harsh shifting, delayed gear engagement, slipping between gears, and erratic behavior. Ford identified that actuators in the transmission are sometimes too tight, causing abnormal shifts. The transmission adaptive learning can also cause issues when it incorrectly learns driving patterns.

    This issue also affects: Ford Aerostar, Ford Bronco, Ford Contour

    Common Symptoms

    • Harsh 1-2 and 3-4 gear shifts
    • Harsh 7-6 downshift
    • Delayed engagement into Reverse or Drive
    • Gear slipping during acceleration
    • Herky-jerky shifting during normal driving
    • Gear whine from transmission

    How to Fix

    Transmission control module software update (TSB 21-2046). Adaptive learning reset procedure. Transmission fluid change with Mercon ULV. Valve body replacement in severe cases. Complete transmission replacement if internal damage has occurred.

    Typical repair cost:$150 - $6,500

    Research This Issue

    Based on 567 owner reports

    GoogleRedditYouTubeNHTSA
    Community Reported
    High Confidence567 owner reportsLast reported by owners Feb 2024Reviewed Feb 2026
    NHTSA Recalls48 recalls

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Campaign #23V02200023/01/2023

    EQUIPMENT:OTHER:LABELS

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Campaign #24V85200008/11/2024

    SUSPENSION:FRONT:MACPHERSON STRUT

    Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

    Campaign #24V09100008/02/2024

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

    Campaign #23V34200012/05/2023

    POWER TRAIN:AUTOMATIC TRANSMISSION

    Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

    Campaign #23V07000010/02/2023

    + 43 more recalls. Check all on NHTSA.gov

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

    🔧
    A mechanic who knows YOUR exact car
    Answers tuned to your year, make, model & trim — not generic advice. Save your garage so it always has the right context.
    Get ahead of Ford Explorer problems — free
    Leave your email and we'll alert you the moment there's a new recall or known issue for your Ford Explorer. Free, no account needed.

    Don't see your problem? Describe your symptoms to get a diagnosis, or get a full repair guide.

    Other Ford Models

    Ford F-15094Ford Escape48Ford Mustang46Ford Fiesta32Ford Bronco32Ford Ranger26

    Frequently Asked Questions

    What are the most common Ford Explorer problems?

    According to Au7o's analysis of 1,701+ owner reports, the 2021 Ford Explorer has 9 documented issues. The most frequently reported are: Rear Axle Mounting Bolt Fracture, Front Windshield Wiper Motor Failure (Recall 26V117 / 26S14), Improperly Secured Seat Belt Anchor / Buckle Bolts May Not Restrain Occupants in a Crash (Recall 25V093). Of these, 3 are rated critical and should be addressed promptly.

    Is the Ford Explorer reliable?

    The 2021 Ford Explorer has 9 known issues documented across 1,701+ owner reports. 3 issues are rated critical: Rear Axle Mounting Bolt Fracture and Front Windshield Wiper Motor Failure (Recall 26V117 / 26S14) and Improperly Secured Seat Belt Anchor / Buckle Bolts May Not Restrain Occupants in a Crash (Recall 25V093). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Ford Explorer problems?

    Repair costs for known Ford Explorer issues range from $0 to $6,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Rear Axle Mounting Bolt Fracture, typically costs $0-$2,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2020-2022 Ford Explorer Rear Axle Mounting Bolt Fracture?

    The rear axle horizontal mounting bolt may fracture, causing the rear axle housing to move out of position. This can result in the driveshaft or half-shafts becoming disconnected, leading to loss of forward power and loss of transmission torque to the rear wheels, significantly i… Repairs typically run $0-$2,500. Severity: high.

    What is the 2020-2022 Ford Explorer Front Windshield Wiper Motor Failure (Recall 26V117 / 26S14)?

    The front windshield wiper motor can fail because the motor cover terminal is not properly aligned with the brush-card terminal, creating a poor internal electrical connection. This causes intermittent wiper operation or complete failure of the wipers, reducing visibility in rain… Repairs typically run $0-$500. Severity: high.

    What is the 2020-2021 Ford Explorer Improperly Secured Seat Belt Anchor / Buckle Bolts May Not Restrain Occupants in a Crash (Recall 25V093)?

    Certain 2020-2021 Explorers (and Lincoln Aviators) may have improperly secured seat belt buckle anchor bolts at one or more seating positions, and/or an improperly secured seat belt retractor anchor bolt or anchor bolt at the second-row center seating position. A loose seat belt… Repairs typically run $0-$0. Severity: high.

    What is the 2020-2024 Ford Explorer 10R60 10-Speed Transmission Harsh Shifting?

    The 10R60 10-speed automatic transmission exhibits harsh shifting, delayed gear engagement, slipping between gears, and erratic behavior. Ford identified that actuators in the transmission are sometimes too tight, causing abnormal shifts. The transmission adaptive learning can al… Repairs typically run $150-$6,500. Severity: medium.

    What is the 2020-2024 Ford Explorer 360-Degree / Rearview Camera System Failure?

    A software failure in the 360-degree camera system's image processing module can cause the rearview camera to display a blank/black image when the vehicle is placed in reverse, or the image may remain frozen on the display after the backing event has ended. This affects driver vi… Repairs typically run $0-$800. Severity: medium.

    What is the 2016-2023 Ford Explorer Panoramic Sunroof / Moonroof Water Leak and Tempered-Glass Shattering?

    Explorers equipped with the dual-panel/panoramic moonroof are widely reported to leak water into the cabin and, less often, to have the tempered roof glass spontaneously shatter ('exploding sunroof'). Leaks typically present as water dripping from the overhead console / map-light… Repairs typically run $0-$1,500. Severity: medium.

    What is the 2020-2022 Ford Explorer Water Leak Into Rear Cargo Area and Spare-Tire Well (2020+ Explorer/Aviator)?

    Sixth-generation Explorers exhibit water intrusion into the rear of the vehicle, pooling in the spare-tire well and cargo floor. Ford addressed it with TSBs (e.g., 20-2425 / 23-2181) that trace leaks to missing or poorly seated seals behind the tail lamps, unsealed liftgate/body… Repairs typically run $150-$700. Severity: medium.

    What is the 2020-2022 Ford Explorer SYNC 3 / APIM Touchscreen Freezing and Black Screen (TSB MC-10179121)?

    Early sixth-generation Explorers with SYNC 3 experience the center touchscreen freezing unresponsive or going fully black — frequently when Apple CarPlay/Android Auto connects — losing audio, climate, and backup-camera display until a reset. Ford traced many cases to outdated API… Repairs typically run $0-$300. Severity: low.

    What is the 2020-2023 Ford Explorer Auto Start-Stop System Stops Working Due to Auxiliary Battery / Current-Sensor Fault?

    Sixth-generation Explorers commonly have the Auto Start-Stop feature stop functioning, showing 'Auto Start-Stop Not Ready.' The most common causes are a weak or degraded battery, a failed auxiliary/AGM battery that supports the restart function, or an inaccurate battery current (… Repairs typically run $250-$550. Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data sourced from 1,701+ owner reports, NHTSA recalls, TSBs, and automotive forums.