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Subaru · Known Issues

2024 Subaru Crosstrek Problems: 9 Known Issues

2024 model year · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated September 2026

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Issue summary

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2024 Subaru Crosstrek has 9 documented known issues, with 3 rated critical. The most serious are Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532) ($0-$2,200 repair), EyeSight Phantom Pre-Collision Braking (2024+ Redesigned Crosstrek) ($0-$600 repair) and Front Driveshaft Quench-Crack Failure (NHTSA 23V-754 / WRP-23) ($0-$0 repair). Across all issues with published estimates, repair costs range from $400 to $2,200. DIY maintenance guides at au7o.io.

In This Article

  • Crosstrek Steering2
  • Crosstrek Electrical2
  • Crosstrek Drivetrain1
  • Crosstrek Exterior2
  • Crosstrek Other1
  • Crosstrek Body/Panels1
  • Recalls2
  • FAQ
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In This Article

  • Steering2
  • Electrical2
  • Drivetrain1
  • Exterior2
Other
1
  • Body/Panels1
  • Recalls2
  • FAQ

    • All 9 Known Issues

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    ALL YEARS20262025202420232022202120202019201820172016201520142013

    On the 2024-2025 Subaru Crosstrek, a smaller but far more serious steering complaint set on the 2024-2025 Crosstrek describes complete, unannounced loss of power steering assist while driving, with dashboard warning lamps illuminating at the same time. Steering remains mechanically connected but requires very high effort, which is manageable in a straight line and dangerous mid-corner or at speed. NHTSA complaint 11744713 on a 2025 car is unusually well documented: the dealer retrieved DTC C2532 (failure in the steering gearbox assembly), opened Subaru Techline case 260518-1300094, and replaced the rack under part number 34110FN03A. Complaint 11574674 on a 2024 car describes the same sudden deactivation of assist with concurrent warning lamps, also resolved by a steering rack replacement. This is distinct from the sticky-steering complaint above — it is a hard electrical failure of the rack-mounted assist unit rather than an intermittent feel problem, and it does not resolve itself.

    Common Symptoms

    • Complete loss of power steering assist while driving
    • Steering warning lamps illuminate simultaneously
    • Very high steering effort required to reach the shoulder
    • DTC C2532 stored in the EPS module
    • Steering gearbox assembly replaced under warranty

    How to Fix

    Treat any illuminated EPS/steering warning lamp on this platform as a stop-and-diagnose item rather than a drive-until-convenient one, because the failure is sudden and total. Have the dealer pull EPS module codes; C2532 indicates the steering gearbox assembly itself and the documented repair is replacement of the rack-and-pinion assist assembly (Subaru P/N 34110FN03A on the affected 2025 build). Reference Subaru Techline case 260518-1300094 if the dealer is unfamiliar. The repair is covered under the 3-year/36,000-mile basic warranty; out of warranty the rack plus labor and post-repair alignment typically runs well into four figures. Do not accept an alignment or tire rotation as the fix — the reported repair in both documented cases was the gearbox assembly.

    Typical repair cost:$0 - $2,200

    Research This Issue

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    Community Reported
    Low ConfidenceVerifiedReviewed Aug 2026

    On the 2024-2025 Subaru Crosstrek, owners of the redesigned (2024+) Crosstrek report that after roughly 30-60 minutes of continuous driving — typically above 50 mph and once the car is fully warmed up — the electric power steering develops a 'sticky' or notchy dead spot on center. The wheel resists small corrections, then suddenly releases, producing overcorrection and a wandering, back-and-forth path down the lane. NHTSA complaint 11697935 documents it occurring with lane centering and lane departure explicitly switched OFF, which rules out an EyeSight steering-assist intervention and points at the EPS torque sensor / column assist unit itself. Complaint 11711794 notes the fault appears above roughly 45F ambient and is absent on cold starts below 40F, a thermal signature consistent with the assist motor or torque sensor. Dealers routinely cannot reproduce it on a short test drive, so most owners are told the behavior is normal. At least seven separate 2024 complaints and two more on 2025 cars describe the identical pattern.

    Common Symptoms

    • Steering wheel feels stuck or stiff on center, then releases suddenly
    • Constant small corrections needed to hold a lane at highway speed
    • Symptom appears only after 30-60 minutes of driving
    • Worse in warm ambient temperatures, absent on cold starts
    • Dealer cannot reproduce on a short test drive

    How to Fix

    The fault is heat- and time-dependent, so document it before the dealer visit: log speed, ambient temperature, and elapsed drive time, and record video of the steering wheel. Insist on a technician ride-along of at least 45-60 minutes at highway speed rather than a short loop, because a cold test drive will not reproduce it. Have the shop scan the EPS module for stored torque-sensor or C-series steering codes and check for any open Subaru technical service bulletin or Techline case on steering feel before accepting a 'no fault found'. Rule out the cheap causes first — alignment, tire pressure, and OE tire wear — but note that owners report alignment does not resolve it. The escalation path when a fault is confirmed is replacement of the steering gearbox / column assist assembly under the 3-year/36,000-mile basic warranty, which also covers the EPS.

    Typical repair cost:$0 - $1,400

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Aug 2026

    On the 2024 Subaru Crosstrek, 2024+ third-generation Crosstrek owners report the redesigned stereo-camera EyeSight system slamming on the brakes with no obstacle present - on empty roads, mid-lane-change, around curves, or under overpasses. A 2024-filed class action (Germano v. Subaru) covers 2024-2026 Crosstrek along with select 2022-2026 Forester/WRX, 2023-2026 Legacy/Outback/Ascent, 2024-2026 Impreza, and 2025-2026 BRZ. The new wider-FOV stereo camera and wide-angle mono camera misread shadows, expansion joints, and oncoming traffic in adjacent lanes. A settlement was finalized Nov 5, 2025 with a 4yr/48,000mi warranty extension and 75% reimbursement for one qualifying repair.

    Common Symptoms

    • sudden hard braking with no obstacle
    • false collision warning beeps
    • pre-collision braking activation during lane change
    • EyeSight intervention under overpasses or in shadows

    How to Fix

    Report each false activation to NHTSA (odi.nhtsa.dot.gov) and document at dealer for the pending class action. Temporarily disable Pre-Collision Braking via the steering-wheel button before known trigger conditions. Recalibration of cameras may help if windshield was replaced.

    Typical repair cost:$0 - $600

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026

    On the 2024-2026 Subaru Crosstrek, twenty-six of the 111 NHTSA complaints filed against the 2024 Crosstrek — the single largest complaint category for the model year — concern full-screen SiriusXM promotional messages that appear on the Starlink center display while the vehicle is in motion. The ad is delivered as an over-the-air In-Vehicle Messaging alert, occupies the entire screen, and cannot be dismissed by any means other than physically reaching over and pressing a close button. Until it is dismissed it disables Apple CarPlay, turn-by-turn navigation, HVAC controls, driver-assistance settings, and X-Mode. Complainants describe missing highway exits, and one reports swerving at 55 mph in winter conditions when the screen changed. The ads appear regardless of whether the owner holds a SiriusXM subscription and there is no in-vehicle opt-out. Subaru told The Drive the messages run roughly twice a year around Memorial Day and Thanksgiving, but complaint dates cluster in December 2025 and June 2026 and owners report additional random occurrences.

    Common Symptoms

    • Full-screen SiriusXM advertisement appears while driving
    • Ad overrides Apple CarPlay and active navigation
    • HVAC, X-Mode and driver-assist settings unusable until dismissed
    • Must be manually closed, no timeout and no opt-out
    • Occurs even without a SiriusXM subscription

    How to Fix

    There is no setting inside the vehicle that suppresses these messages, so the fix is account-side. Contact SiriusXM Listener Care and ask to have marketing and promotional communications disabled on the radio ID tied to your VIN, and separately opt out of marketing contact in your MySubaru account profile. If the vehicle was never enrolled, ask Subaru Starlink customer service to remove the vehicle from SiriusXM promotional messaging entirely. If you do not use Starlink connected services at all, deactivating the subscription stops the over-the-air message channel that delivers these alerts, at the cost of remote services and automatic collision notification. Do not attempt to dismiss the ad while moving — pull over first. File an NHTSA complaint, as the ODI volume on this is already the driver behind press coverage and is the realistic path to a software change.

    Typical repair cost:$0 - $0

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2024 Subaru Crosstrek, 2024 Crosstrek front driveshafts (along with 2024 Impreza, 2023-24 Forester, 2023 WRX) have outer races prone to quench-cracking from a supplier heat-treat defect: a cooling-water pipe leak reduced flow during heat treatment. A cracked outer race can break the shaft, causing sudden loss of drive power or rollaway when parked without the parking brake. Recall began January 2024.

    This issue also affects: Subaru Forester, Subaru Legacy

    Common Symptoms

    • clunk or vibration from front axle
    • sudden loss of drive power
    • vehicle rollaway when parked without parking brake
    • AWD warning lights

    How to Fix

    Take the vehicle to a Subaru dealer for inspection and free replacement of left and/or right front driveshafts under recall WRP-23 (NHTSA 23V-754). Always engage the parking brake when stopped on a grade until repaired.

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    Typical repair cost:$0 - $0

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    On the 2024-2025 Subaru Crosstrek, eleven NHTSA complaints on the 2024 Crosstrek and additional ones on 2025 cars describe two linked defects in the LED headlamp beam pattern. First, the low-beam cutoff is unusually sharp and unusually close to the car: owners report the upper 15-16 inches of the windshield is completely black at night, with useful illumination ending at roughly 50-75 feet, and near-total loss of forward vision when cresting a rise or descending a grade. Second, the beam contains distinct dark squares or bands just below the cutoff line. On cars with Steering Responsive Headlights these shadows sweep sideways with steering input, and multiple owners report braking hard because a moving shadow read as an animal darting into the road (ODI 11631763, 11614683). A separate complaint (11569060) notes the deeply recessed bowl-shaped lens packs full of snow within about five minutes of driving in snowfall, extinguishing usable output. Subaru's position to owners has been that the pattern is to specification.

    Common Symptoms

    • Top 15 inches of the windshield are black at night
    • Illumination ends abruptly 50-75 feet ahead
    • Near-total loss of vision cresting hills or on grades
    • Dark square shadows in the beam that move with steering
    • Hard braking for shadows mistaken for animals
    • Headlamp lens packs with snow within minutes

    How to Fix

    Start with vertical aim, which is the one variable a dealer can legitimately change: have the headlamps measured and aimed on a proper aiming screen rather than eyeballed, and confirm the aim is at the top of the allowable range rather than the bottom. Ask specifically whether an aiming or beam-pattern service bulletin exists for your build date before accepting 'this is normal'. If your car has Steering Responsive Headlights, have the dealer verify the SRH swivel actuators are calibrated and centered — a miscalibrated actuator exaggerates the shadow sweep. Check that no aftermarket clear film or bug deflector is on the lens. For the snow-packing problem, periodic manual clearing is the only remedy; there is no factory washer retrofit. Owners who confirm the aim is correct and still cannot see should file an NHTSA complaint, since the volume of ODI reports is what would trigger an investigation.

    Typical repair cost:$0 - $200

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Aug 2026

    On the 2024-2025 Subaru Crosstrek, the driver-side exterior mirror on the redesigned 2024 Crosstrek vibrates enough at highway speed that the reflected image blurs, in many cases badly enough that the owner cannot resolve a car in the adjacent lane. Ten NHTSA complaints were filed on the 2024 model year and seven more on 2025 cars under the VISIBILITY component, describing shaking that begins around 60 mph and worsens on uneven pavement. A proposed class action filed in 2024 covering the 2024 Crosstrek and Ascent alleges the mirror housing is not sufficiently strong or rigid for normal driving, letting the assembly and the glass within it oscillate. The lawsuit records that the named plaintiff's mirror assembly was replaced under warranty and the replacement exhibited the identical vibration, and that the dealer said nothing further could be done. Subaru has issued no recall and dealers commonly classify the behavior as a design characteristic, offering only the workaround of tilting the mirror downward.

    Common Symptoms

    • Driver-side mirror image blurs above roughly 60 mph
    • Vibration worsens on uneven or grooved pavement
    • Cannot identify vehicles in the adjacent lane while merging
    • Replacement mirror assembly vibrates identically
    • Dealer calls the behavior normal for the model

    How to Fix

    Ask the dealer to replace the driver-side mirror assembly under the 3-year/36,000-mile basic warranty first — a small share of cars are genuinely defective units rather than the baseline design, and replacement resolves those. Have the technician verify the mirror-to-door mounting bolts are fully torqued and that the mirror base gasket is seated before condemning the assembly, since a loose base amplifies the oscillation. If a replacement assembly vibrates the same way, escalate to Subaru of America customer advocacy and file an NHTSA complaint, because a documented repeat failure is what drives an eventual bulletin. Practical mitigations owners report: an adhesive convex blind-spot insert on the mirror glass restores usable blind-spot information despite the vibration, and mirror-glass damping shims sold for earlier Subarus can reduce glass movement inside the housing. Verify blind-spot detection is functioning as a backstop.

    Typical repair cost:$0 - $450

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    On the 2024 Subaru Crosstrek, six NHTSA complaints on the 2024 Crosstrek report original-equipment tire failure at very low mileage, concentrated on the 225/60R17 Yokohama Geolandar fitment used on 17-inch wheels. Owners describe dry rot and cracking on the inside of the tread found during routine service — in one case all four tires at 9,000 miles (ODI 11750332), in another all four condemned by the dealer during scheduled maintenance (ODI 11750003), and in a third, three of the four original tires (ODI 11724556). Two reports escalate to in-service failure: a sidewall blowout at 65 mph that dropped the front driver's corner (ODI 11704686, on the 225/55R18 Falken Ziex fitment) and a highway sidewall rupture with multiple holes (ODI 11688023). A 2024 report describes three of four OE tires failing with the first at 10,000 miles, two at the sidewall-tread shoulder. The pattern — cracking initiating on the inboard tread shoulder well before the tread is worn — points at the tire construction rather than at alignment or underinflation.

    Common Symptoms

    • Cracking and dry rot on the inboard tread shoulder under 15,000 miles
    • All four OE tires condemned at routine service
    • Sidewall blowout at highway speed
    • TPMS warning as the precursor to a tire failure
    • Tread depth still within spec when cracking is found

    How to Fix

    Inspect the inboard tread shoulder and sidewalls at every oil change rather than relying on tread depth alone, since these tires reach a dangerous state with legal tread remaining; run a hand around the inner shoulder where the cracking starts and it is not visible from outside the car. If cracking is found, the tires are covered by the Yokohama (or Falken) manufacturer workmanship-and-materials warranty, not the Subaru bumper-to-bumper warranty — file the claim with the tire manufacturer through a dealer, and expect prorated rather than free replacement, so photograph the damage and record the mileage and DOT date codes before anything is dismounted. Verify alignment and that placarded pressures are being held so the claim cannot be deflected as an owner-maintenance issue. Given the two documented highway sidewall failures, replace rather than monitor once cracking is confirmed.

    Typical repair cost:$400 - $1,000

    Research This Issue

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    Community Reported
    Low ConfidenceVerifiedReviewed Aug 2026

    On the 2018-2025 Subaru Crosstrek, the 2nd generation Crosstrek (2018+) has a windshield that is extremely prone to cracking, even from minor stone chips. The windshield's steep rake angle and thin design make it vulnerable to temperature-induced stress cracks. EyeSight-equipped models require dealer recalibration after replacement, significantly increasing the total cost. Many owners report needing 2-3 windshield replacements within the warranty period.

    This issue also affects: Subaru Impreza, Subaru Outback

    Common Symptoms

    • Crack appearing from edge with no obvious impact
    • Small chip rapidly spreading into a long crack
    • Cracking near EyeSight camera housing
    • Multiple windshield replacements needed within ownership

    How to Fix

    Replace with OEM Subaru glass or Pilkington (OEM supplier) for EyeSight compatibility. After installation, dealer EyeSight recalibration is mandatory ($200-400). File an insurance claim through comprehensive coverage — many states have zero-deductible glass coverage. Consider applying a ceramic coating or clear protection film to the new windshield to reduce chip susceptibility.

    Typical repair cost:$500 - $1,100

    Research This Issue

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    Community Reported
    Medium Confidence
    NHTSA Recalls2 recalls

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

    Campaign #23V75400009/11/2023

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

    Campaign #23V55100004/08/2023

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    Frequently Asked Questions

    What are the most common Subaru Crosstrek problems?

    According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2024 Subaru Crosstrek has 9 documented issues. The most frequently reported are: Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532), EyeSight Phantom Pre-Collision Braking (2024+ Redesigned Crosstrek), Front Driveshaft Quench-Crack Failure (NHTSA 23V-754 / WRP-23). Of these, 3 are rated critical and should be addressed promptly.

    Is the Subaru Crosstrek reliable?

    The 2024 Subaru Crosstrek has 9 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 3 issues are rated critical: Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532) and EyeSight Phantom Pre-Collision Braking (2024+ Redesigned Crosstrek) and Front Driveshaft Quench-Crack Failure (NHTSA 23V-754 / WRP-23). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Subaru Crosstrek problems?

    Repair costs for known Subaru Crosstrek issues range from $0 to $2,200, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532), typically costs $0-$2,200 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What is the 2024-2025 Subaru Crosstrek Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532)?

    A smaller but far more serious steering complaint set on the 2024-2025 Crosstrek describes complete, unannounced loss of power steering assist while driving, with dashboard warning lamps illuminating at the same time. Steering remains mechanically connected but requires very high… Repairs typically run $0-$2,200. Severity: high.

    What is the 2024 Subaru Crosstrek EyeSight Phantom Pre-Collision Braking (2024+ Redesigned Crosstrek)?

    2024+ third-generation Crosstrek owners report the redesigned stereo-camera EyeSight system slamming on the brakes with no obstacle present - on empty roads, mid-lane-change, around curves, or under overpasses. A 2024-filed class action (Germano v. Subaru) covers 2024-2026 Crosst… Repairs typically run $0-$600. Severity: high.

    What is the 2024 Subaru Crosstrek Front Driveshaft Quench-Crack Failure (NHTSA 23V-754 / WRP-23)?

    2024 Crosstrek front driveshafts (along with 2024 Impreza, 2023-24 Forester, 2023 WRX) have outer races prone to quench-cracking from a supplier heat-treat defect: a cooling-water pipe leak reduced flow during heat treatment. A cracked outer race can break the shaft, causing sudd… Repairs typically run $0-$0. Severity: high.

    What is the 2024-2025 Subaru Crosstrek LED Low-Beam Sharp Cutoff and Moving Shadow Artifacts Causing Phantom-Animal Braking?

    Eleven NHTSA complaints on the 2024 Crosstrek and additional ones on 2025 cars describe two linked defects in the LED headlamp beam pattern. First, the low-beam cutoff is unusually sharp and unusually close to the car: owners report the upper 15-16 inches of the windshield is com… Repairs typically run $0-$200. Severity: medium.

    What is the 2024 Subaru Crosstrek OE Yokohama Geolandar 225/60R17 Tires Cracking and Failing Below 15,000 Miles?

    Six NHTSA complaints on the 2024 Crosstrek report original-equipment tire failure at very low mileage, concentrated on the 225/60R17 Yokohama Geolandar fitment used on 17-inch wheels. Owners describe dry rot and cracking on the inside of the tread found during routine service — i… Repairs typically run $400-$1,000. Severity: medium.

    What is the 2024-2025 Subaru Crosstrek Driver-Side Mirror Housing Vibration Blurring the Blind-Spot View at Highway Speed?

    The driver-side exterior mirror on the redesigned 2024 Crosstrek vibrates enough at highway speed that the reflected image blurs, in many cases badly enough that the owner cannot resolve a car in the adjacent lane. Ten NHTSA complaints were filed on the 2024 model year and seven… Repairs typically run $0-$450. Severity: medium.

    What is the 2024-2025 Subaru Crosstrek Sticky / Notchy On-Center Electric Power Steering After Extended Highway Driving?

    Owners of the redesigned (2024+) Crosstrek report that after roughly 30-60 minutes of continuous driving — typically above 50 mph and once the car is fully warmed up — the electric power steering develops a 'sticky' or notchy dead spot on center. The wheel resists small correctio… Repairs typically run $0-$1,400. Severity: medium.

    What is the 2018-2025 Subaru Crosstrek Windshield Stress Cracking?

    The 2nd generation Crosstrek (2018+) has a windshield that is extremely prone to cracking, even from minor stone chips. The windshield's steep rake angle and thin design make it vulnerable to temperature-induced stress cracks. EyeSight-equipped models require dealer recalibration… Repairs typically run $500-$1,100. Severity: low.

    What is the 2024-2026 Subaru Crosstrek Full-Screen SiriusXM Pop-Up Ads Locking the Starlink Infotainment Screen While Driving?

    Twenty-six of the 111 NHTSA complaints filed against the 2024 Crosstrek — the single largest complaint category for the model year — concern full-screen SiriusXM promotional messages that appear on the Starlink center display while the vehicle is in motion. The ad is delivered as… Repairs typically run $0-$0. Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.