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Subaru · Known Issues

2013-2026 Subaru Crosstrek Problems: 23 Known Issues

2013-2026 model years · 4,030+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 4,030+ owner reports, the 2013-2026 Subaru Crosstrek has 23 documented known issues, with 8 rated critical. The most serious are CVT Chain Stretch and Transmission Judder ($200-$8,500 repair), FB20 Engine Excessive Oil Consumption ($0-$4,000 repair), Fuel Spillage from the Filler Neck Due to Insufficient Fuel Cap Seal (Recall 26V106000) ($0-$0 repair), Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532) ($0-$2,200 repair), EyeSight Phantom Pre-Collision Braking (2024+ Redesigned Crosstrek) ($0-$600 repair), 2019 Left-Rear Door Window Glass Improper Tempering (NHTSA 19V-404) ($0-$0 repair), Front Driveshaft Quench-Crack Failure (NHTSA 23V-754 / WRP-23) ($0-$0 repair) and Denso Low-Pressure Fuel Pump Impeller Failure Causing Stall ($0-$0 repair). The most commonly reported issue is CVT Chain Stretch and Transmission Judder with 1,200 owner reports. Across all issues with published estimates, repair costs range from $150 to $8,500. DIY maintenance guides at au7o.io.

In This Article

  • Crosstrek Fuel System2
  • Crosstrek Electrical4
  • Crosstrek Exterior4
  • Crosstrek Transmission3
  • Crosstrek Engine2
  • Crosstrek Steering2
  • Crosstrek Drivetrain2
  • Crosstrek Brakes1
  • Crosstrek Other1
  • Crosstrek Body/Panels1
  • Crosstrek Safety/Recalls1
  • Recalls2
  • FAQ
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In This Article

  • Fuel System2
  • Electrical4
  • Exterior4
Transmission
3
  • Engine2
  • Steering2
  • Drivetrain2
  • Brakes1
  • Other1
  • Body/Panels1
  • Safety/Recalls1
  • Recalls2
  • FAQ
  • All 23 Known Issues

    Filter:
    ALL YEARS20262025202420232022202120202019201820172016201520142013

    When Issues Typically Appear

    Premature Wheel Bearing Failure
    50K-90K
    CVT Chain Stretch and Transmission Judder
    80K-130K
    CVT Hesitation and Delay From Stop
    80K-120K
    038K75K113K150K mi

    Subaru of America recalled certain 2026 Crosstrek Hybrid and 2025 Forester Hybrid vehicles under NHTSA campaign 26V106000 because the fuel cap does not seal the filler neck adequately. When the tank is filled at or near capacity and ambient temperature subsequently rises, the fuel expands and, with no adequate seal to contain the resulting pressure, spills out of the filler neck. Liquid gasoline escaping onto the outside of the vehicle in the presence of an ignition source increases the risk of fire. The exposure profile is specific and predictable: it appears after topping off the tank and then parking in the sun or driving into warmer conditions, so owners who habitually stop at the first click may never see it. This affects the hybrid powertrain variants only, not the conventional gasoline 2026 Crosstrek.

    Common Symptoms

    • Gasoline spilling from the filler neck after a full fill
    • Wet fuel streaking below the fuel door
    • Strong fuel odor after parking in warm weather
    • Occurs after topping off the tank

    How to Fix

    Check your VIN against NHTSA campaign 26V106000 and have the recall performed at a Subaru dealer at no cost. Until the remedy is applied, stop fueling at the pump's first automatic shutoff and do not top off — leaving the vapor dome intact gives the expanding fuel somewhere to go and is the single most effective interim mitigation. Avoid filling completely on a cold morning before a hot day or before parking in direct sun. If you find fuel odor or wet streaking below the fuel door, do not start the vehicle in an enclosed space; have it towed or moved outdoors and inspected. Owners can confirm applicability and remedy availability by VIN at NHTSA or through Subaru customer service.

    Find a Subaru dealer

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    Open Subaru dealer map in Google Maps ↗

    Call to confirm they service Subaru vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Typical repair cost:$0 - $0

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    2019 Crosstreks (along with various 2013-2020 Subarus) were built with Denso low-pressure in-tank fuel pumps whose plastic impeller absorbs fuel and swells. The swollen impeller binds against the pump body, causing rough running, no-start, and unexpected engine stalls at highway speed. Affected vehicles were subject to NHTSA recalls (including WRD-20); related class-action litigation remains pending (Seeger Weiss case 1:20-cv-0982, D.N.J.).

    Common Symptoms

    • engine stall without warning
    • long crank or no-start when hot
    • rough running
    • check engine light with fuel pressure codes

    How to Fix

    Verify recall completion via Subaru VIN lookup; dealer will replace the in-tank low-pressure fuel pump assembly with a redesigned fuel-resistant impeller version at no charge. Eligible owners can also claim reimbursement via the Denso fuel pump class settlement.

    Find a Subaru dealer

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    Call to confirm they service Subaru vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Typical repair cost:$0 - $0

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026

    2024+ third-generation Crosstrek owners report the redesigned stereo-camera EyeSight system slamming on the brakes with no obstacle present - on empty roads, mid-lane-change, around curves, or under overpasses. A 2024-filed class action (Germano v. Subaru) covers 2024-2026 Crosstrek along with select 2022-2026 Forester/WRX, 2023-2026 Legacy/Outback/Ascent, 2024-2026 Impreza, and 2025-2026 BRZ. The new wider-FOV stereo camera and wide-angle mono camera misread shadows, expansion joints, and oncoming traffic in adjacent lanes. A settlement was finalized Nov 5, 2025 with a 4yr/48,000mi warranty extension and 75% reimbursement for one qualifying repair.

    Common Symptoms

    • sudden hard braking with no obstacle
    • false collision warning beeps
    • pre-collision braking activation during lane change
    • EyeSight intervention under overpasses or in shadows

    How to Fix

    Report each false activation to NHTSA (odi.nhtsa.dot.gov) and document at dealer for the pending class action. Temporarily disable Pre-Collision Braking via the steering-wheel button before known trigger conditions. Recalibration of cameras may help if windshield was replaced.

    Typical repair cost:$0 - $600

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Jun 2026
    Community reported
    1,100 owners

    The second-generation Crosstrek's Starlink infotainment system (both 6.5-inch and 8.0-inch units) frequently freezes, goes blank, or becomes unresponsive to touch input. The system can reboot randomly while driving, temporarily disabling the backup camera and Bluetooth. Software bugs cause lag, delayed response to inputs, and Bluetooth connectivity drops. Subaru has released numerous over-the-air and dealer-applied software updates to address stability, but issues persist for many owners.

    Common Symptoms

    • Touchscreen freezing and not responding to inputs
    • Screen going blank or black while driving
    • System rebooting spontaneously
    • Bluetooth disconnecting or failing to pair
    • Backup camera display not activating when in reverse
    • CarPlay/Android Auto disconnecting frequently

    How to Fix

    Check for and install the latest Starlink firmware update at a Subaru dealer. Perform a system reset by holding the power/volume knob for 10+ seconds. If issues persist, a full system reflash may be needed. Some owners have had the head unit replaced under warranty (Subaru part 86271FL62A for 8-inch unit). Ensure all phone Bluetooth pairings are deleted and re-paired after any update.

    Typical repair cost:$0 - $1,500

    Research This Issue

    Based on 1,100 owner reports

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    Community Reported
    High Confidence1,100 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026

    2018 Crosstrek models equipped with the Harman-built Gen 3.0 Starlink head unit suffer touchscreen freezes, backup-camera blackouts, audio that comes on at full volume, Bluetooth dropouts, and complete system lockups. Subaru settled a $6.25M class action in 2021 covering 2017-2018 Impreza/Crosstrek/Forester/Outback/Legacy/BRZ owners, extending the head-unit warranty to 5yr/100k.

    Common Symptoms

    • touchscreen freezes
    • backup camera blackout
    • radio comes on at full volume
    • Bluetooth dropouts
    • complete head unit reboot loops

    How to Fix

    Apply Subaru's head-unit reflash via dealer (free under the extended 5yr/100k Starlink settlement warranty). If reflash fails, head unit replacement is covered. Disconnect Bluetooth phones and clear paired devices before reflash.

    Typical repair cost:$0 - $1,200

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    Twenty-six of the 111 NHTSA complaints filed against the 2024 Crosstrek — the single largest complaint category for the model year — concern full-screen SiriusXM promotional messages that appear on the Starlink center display while the vehicle is in motion. The ad is delivered as an over-the-air In-Vehicle Messaging alert, occupies the entire screen, and cannot be dismissed by any means other than physically reaching over and pressing a close button. Until it is dismissed it disables Apple CarPlay, turn-by-turn navigation, HVAC controls, driver-assistance settings, and X-Mode. Complainants describe missing highway exits, and one reports swerving at 55 mph in winter conditions when the screen changed. The ads appear regardless of whether the owner holds a SiriusXM subscription and there is no in-vehicle opt-out. Subaru told The Drive the messages run roughly twice a year around Memorial Day and Thanksgiving, but complaint dates cluster in December 2025 and June 2026 and owners report additional random occurrences.

    Common Symptoms

    • Full-screen SiriusXM advertisement appears while driving
    • Ad overrides Apple CarPlay and active navigation
    • HVAC, X-Mode and driver-assist settings unusable until dismissed
    • Must be manually closed, no timeout and no opt-out
    • Occurs even without a SiriusXM subscription

    How to Fix

    There is no setting inside the vehicle that suppresses these messages, so the fix is account-side. Contact SiriusXM Listener Care and ask to have marketing and promotional communications disabled on the radio ID tied to your VIN, and separately opt out of marketing contact in your MySubaru account profile. If the vehicle was never enrolled, ask Subaru Starlink customer service to remove the vehicle from SiriusXM promotional messaging entirely. If you do not use Starlink connected services at all, deactivating the subscription stops the over-the-air message channel that delivers these alerts, at the cost of remote services and automatic collision notification. Do not attempt to dismiss the ad while moving — pull over first. File an NHTSA complaint, as the ODI volume on this is already the driver behind press coverage and is the realistic path to a software change.

    Typical repair cost:$0 - $0

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    Certain 2019 Crosstreks were built with left-side rear door window glass that was not properly tempered during the glass manufacturing process, failing FMVSS 205. If the glass breaks, it can shatter into large dangerous fragments rather than safe pebble-sized pieces, increasing injury risk to rear-seat occupants. Recall WUG-92 issued June 2019.

    Common Symptoms

    • left rear door window shatters into large shards on impact
    • FMVSS 205 non-compliance
    • no symptoms until glass actually breaks

    How to Fix

    Verify recall completion via Subaru VIN lookup or 1-844-373-6614. Dealer will replace the left-rear door window glass free of charge under NHTSA 19V-404 / WUG-92.

    Find a Subaru dealer

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    Open Subaru dealer map in Google Maps ↗

    Call to confirm they service Subaru vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Typical repair cost:$0 - $0

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    Eleven NHTSA complaints on the 2024 Crosstrek and additional ones on 2025 cars describe two linked defects in the LED headlamp beam pattern. First, the low-beam cutoff is unusually sharp and unusually close to the car: owners report the upper 15-16 inches of the windshield is completely black at night, with useful illumination ending at roughly 50-75 feet, and near-total loss of forward vision when cresting a rise or descending a grade. Second, the beam contains distinct dark squares or bands just below the cutoff line. On cars with Steering Responsive Headlights these shadows sweep sideways with steering input, and multiple owners report braking hard because a moving shadow read as an animal darting into the road (ODI 11631763, 11614683). A separate complaint (11569060) notes the deeply recessed bowl-shaped lens packs full of snow within about five minutes of driving in snowfall, extinguishing usable output. Subaru's position to owners has been that the pattern is to specification.

    Common Symptoms

    • Top 15 inches of the windshield are black at night
    • Illumination ends abruptly 50-75 feet ahead
    • Near-total loss of vision cresting hills or on grades
    • Dark square shadows in the beam that move with steering
    • Hard braking for shadows mistaken for animals
    • Headlamp lens packs with snow within minutes

    How to Fix

    Start with vertical aim, which is the one variable a dealer can legitimately change: have the headlamps measured and aimed on a proper aiming screen rather than eyeballed, and confirm the aim is at the top of the allowable range rather than the bottom. Ask specifically whether an aiming or beam-pattern service bulletin exists for your build date before accepting 'this is normal'. If your car has Steering Responsive Headlights, have the dealer verify the SRH swivel actuators are calibrated and centered — a miscalibrated actuator exaggerates the shadow sweep. Check that no aftermarket clear film or bug deflector is on the lens. For the snow-packing problem, periodic manual clearing is the only remedy; there is no factory washer retrofit. Owners who confirm the aim is correct and still cannot see should file an NHTSA complaint, since the volume of ODI reports is what would trigger an investigation.

    Typical repair cost:$0 - $200

    Research This Issue

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    Community Reported
    Medium ConfidenceVerifiedReviewed Aug 2026

    The driver-side exterior mirror on the redesigned 2024 Crosstrek vibrates enough at highway speed that the reflected image blurs, in many cases badly enough that the owner cannot resolve a car in the adjacent lane. Ten NHTSA complaints were filed on the 2024 model year and seven more on 2025 cars under the VISIBILITY component, describing shaking that begins around 60 mph and worsens on uneven pavement. A proposed class action filed in 2024 covering the 2024 Crosstrek and Ascent alleges the mirror housing is not sufficiently strong or rigid for normal driving, letting the assembly and the glass within it oscillate. The lawsuit records that the named plaintiff's mirror assembly was replaced under warranty and the replacement exhibited the identical vibration, and that the dealer said nothing further could be done. Subaru has issued no recall and dealers commonly classify the behavior as a design characteristic, offering only the workaround of tilting the mirror downward.

    Common Symptoms

    • Driver-side mirror image blurs above roughly 60 mph
    • Vibration worsens on uneven or grooved pavement
    • Cannot identify vehicles in the adjacent lane while merging
    • Replacement mirror assembly vibrates identically
    • Dealer calls the behavior normal for the model

    How to Fix

    Ask the dealer to replace the driver-side mirror assembly under the 3-year/36,000-mile basic warranty first — a small share of cars are genuinely defective units rather than the baseline design, and replacement resolves those. Have the technician verify the mirror-to-door mounting bolts are fully torqued and that the mirror base gasket is seated before condemning the assembly, since a loose base amplifies the oscillation. If a replacement assembly vibrates the same way, escalate to Subaru of America customer advocacy and file an NHTSA complaint, because a documented repeat failure is what drives an eventual bulletin. Practical mitigations owners report: an adhesive convex blind-spot insert on the mirror glass restores usable blind-spot information despite the vibration, and mirror-glass damping shims sold for earlier Subarus can reduce glass movement inside the housing. Verify blind-spot detection is functioning as a backstop.

    Typical repair cost:$0 - $450

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    2018-2019 Crosstreks painted in Sunshine Orange (Code AK) develop chips and clearcoat failure on the hood, A-pillars, and roof leading edge within the first few thousand miles. CarComplaints averages failure mileage at ~4,700 miles. Subaru issued TSB 12-256-19R (revised 05/30/19) providing paint repair procedures, covered under the 3-year new car warranty for affected vehicles.

    Common Symptoms

    • paint chips on hood from road debris
    • chips on side doors
    • Subaru warranty claim denials

    How to Fix

    Reference Subaru TSB 12-256-19R for warranty paint repair (covered under 3-year new car warranty for 2018-2019MY). For out-of-warranty vehicles, PPF (paint protection film) on hood, A-pillars, and roof edge (~$600-1,200 for partial-front kit) is the durable preventive fix.

    Typical repair cost:$200 - $1,500

    Research This Issue

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    Community Reported
    Low ConfidenceVerifiedReviewed Jun 2026
    Community reported
    1,200 owners

    The Lineartronic CVT (TR690) used in Crosstreks develops chain stretch over time, typically between 80,000-130,000 miles. The stretched chain causes slippage, resulting in judder during light acceleration, particularly between 20-45 mph. The issue worsens in cold weather and uphill conditions. Subaru addressed earlier models under warranty extension WTY-72 (10 years/100,000 miles) and released multiple software calibration updates. In severe cases, the CVT requires complete replacement.

    Common Symptoms

    • Juddering or shaking during light acceleration at 20-45 mph
    • Slipping sensation when climbing hills
    • Delayed response when pressing accelerator
    • Whining noise from transmission that increases with speed
    • Check Engine Light with CVT-related codes (P0700, P2764)

    How to Fix

    Start with CVT fluid drain and refill using Subaru CVT Fluid Lineartronic II (SOA427V1700). Have dealer apply latest transmission control module software update. If judder persists, valve body replacement may resolve the issue. For severe chain stretch, full CVT replacement is needed (Subaru reman unit available). Verify if covered under Subaru's CVT warranty extension program WTY-72.

    Typical repair cost:$200 - $8,500

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    Based on 1,200 owner reports

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    Community Reported
    High Confidence1,200 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026

    Subaru of America recalled certain 2021 Crosstrek vehicles because an insufficient weld on the transmission inhibitor (park/neutral start interlock) switch can let water get inside the switch and cause it to fail. On the Crosstrek, that switch is what tells the vehicle the transmission has been shifted into reverse, so when it fails the reverse lights may not come on and the rearview camera image may not appear on the display when you back up. NHTSA considers this a crash risk because the driver loses the camera view behind the vehicle and other road users lose the visual cue that the car is reversing. The campaign covers 95,830 vehicles in total across all of the Subaru models included in it — that figure is campaign-wide and is not a Crosstrek-specific count.

    Common Symptoms

    • Reverse lights do not illuminate when the vehicle is shifted into reverse
    • Rearview/backup camera image does not display when reversing

    How to Fix

    The repair is free at any Subaru dealer: the dealer replaces the inhibitor switch with a corrected part. Owner notification letters for this campaign were mailed January 8, 2024. If you own a 2021 Crosstrek and are unsure whether yours is included, enter your VIN at nhtsa.gov/recalls, or call Subaru customer service at 1-800-782-2783 and reference recall number WRQ-23.

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    The Crosstrek's Lineartronic CVT exhibits a noticeable 1-2 second delay when accelerating from a complete stop, particularly at intersections. The hesitation is dangerous in situations requiring quick acceleration (merging, left turns across traffic). The issue is related to the CVT's torque converter lockup strategy and throttle mapping. Multiple TSBs have been released for TCM reprogramming, but the fundamental delay persists to some degree in most units.

    Common Symptoms

    • 1-2 second delay when pressing gas from a stop
    • Vehicle feels like it is in neutral momentarily
    • Lurching or jerking when power finally engages
    • Worse when cold or in stop-and-go traffic
    • RPMs rise before vehicle moves

    How to Fix

    Have dealer apply the latest TCM software calibration — there have been multiple revisions and the most recent provides the best response. Perform CVT fluid change with Subaru Lineartronic CVT Fluid II (SOA868V9245). If hesitation is severe and persists after updates, valve body replacement may be necessary. All Subarus have extended 10-year/100,000-mile CVT warranty coverage.

    Typical repair cost:$0 - $4,500

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    Community Reported
    High Confidence
    Community reported
    950 owners

    The 2.0L FB20 engine in first-generation Crosstreks (2013-2017) shares the same oil consumption defect as the FB25 used in other Subaru models. Defective piston rings fail to maintain proper oil control, leading to oil burning at rates of 1 quart every 1,500-2,500 miles. Subaru covered this under warranty extension and the Oakes v. Subaru class-action settlement. The issue is most prevalent in 2013-2015 models.

    Common Symptoms

    • Oil level drops 1+ quart between oil changes
    • Low oil pressure warning light illumination
    • Blue-grey exhaust smoke especially on cold start
    • Fouled spark plugs from oil contamination
    • Catalytic converter failure from excess oil burning (P0420)

    How to Fix

    Perform Subaru's official oil consumption test (OCT) at a dealership. If consumption exceeds 1 qt per 3,000 miles, piston ring replacement is the fix. Check coverage under the Oakes v. Subaru settlement or Subaru's powertrain warranty extension. Short block replacement (Subaru 10103AB830) may be offered for severe cases. Monitor oil level weekly and keep records of oil additions.

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    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Genuine Subaru SOA427V1310 Synthetic 0W-20 Engine Oil - 1 Quart

      maintain the exact safe oil level during diagnosis; not a cure for oil consumption Fitment/availability: Top-off and controlled-test supply only for a 2013-2017 FB20 Crosstrek whose current owner manual/service information specifies 0W-2…

      OAKOS Automotive

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$0 - $4,000

    Research This Issue

    Based on 950 owner reports

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    Community Reported
    High Confidence950 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026

    2018-2021 Crosstrek 2.0L manual-transmission owners experience noticeable hesitation and lack of power in the 1500-3500 RPM range. Subaru TSB 09-77-21R (revised 8/19/21) traces it to the knock sensor misreading crankshaft vibration as detonation and retarding ignition timing. Fix is an ECM flash with model-year-specific .pak files via FlashWrite.

    Common Symptoms

    • bog or hesitation on tip-in
    • no power between 1500-3500 rpm
    • feels like it won't pull from low gear
    • improves above 3500 rpm

    How to Fix

    Have the dealer perform TSB 09-77-21R ECM reprogramming with the correct year-specific .pak file. Requires a Midtronics DCA-8000/GR8-1100 in power-supply mode. Covered under powertrain warranty.

    Typical repair cost:$0 - $200

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026

    A smaller but far more serious steering complaint set on the 2024-2025 Crosstrek describes complete, unannounced loss of power steering assist while driving, with dashboard warning lamps illuminating at the same time. Steering remains mechanically connected but requires very high effort, which is manageable in a straight line and dangerous mid-corner or at speed. NHTSA complaint 11744713 on a 2025 car is unusually well documented: the dealer retrieved DTC C2532 (failure in the steering gearbox assembly), opened Subaru Techline case 260518-1300094, and replaced the rack under part number 34110FN03A. Complaint 11574674 on a 2024 car describes the same sudden deactivation of assist with concurrent warning lamps, also resolved by a steering rack replacement. This is distinct from the sticky-steering complaint above — it is a hard electrical failure of the rack-mounted assist unit rather than an intermittent feel problem, and it does not resolve itself.

    Common Symptoms

    • Complete loss of power steering assist while driving
    • Steering warning lamps illuminate simultaneously
    • Very high steering effort required to reach the shoulder
    • DTC C2532 stored in the EPS module
    • Steering gearbox assembly replaced under warranty

    How to Fix

    Treat any illuminated EPS/steering warning lamp on this platform as a stop-and-diagnose item rather than a drive-until-convenient one, because the failure is sudden and total. Have the dealer pull EPS module codes; C2532 indicates the steering gearbox assembly itself and the documented repair is replacement of the rack-and-pinion assist assembly (Subaru P/N 34110FN03A on the affected 2025 build). Reference Subaru Techline case 260518-1300094 if the dealer is unfamiliar. The repair is covered under the 3-year/36,000-mile basic warranty; out of warranty the rack plus labor and post-repair alignment typically runs well into four figures. Do not accept an alignment or tire rotation as the fix — the reported repair in both documented cases was the gearbox assembly.

    Typical repair cost:$0 - $2,200

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    Community Reported
    Low ConfidenceVerifiedReviewed Aug 2026

    Owners of the redesigned (2024+) Crosstrek report that after roughly 30-60 minutes of continuous driving — typically above 50 mph and once the car is fully warmed up — the electric power steering develops a 'sticky' or notchy dead spot on center. The wheel resists small corrections, then suddenly releases, producing overcorrection and a wandering, back-and-forth path down the lane. NHTSA complaint 11697935 documents it occurring with lane centering and lane departure explicitly switched OFF, which rules out an EyeSight steering-assist intervention and points at the EPS torque sensor / column assist unit itself. Complaint 11711794 notes the fault appears above roughly 45F ambient and is absent on cold starts below 40F, a thermal signature consistent with the assist motor or torque sensor. Dealers routinely cannot reproduce it on a short test drive, so most owners are told the behavior is normal. At least seven separate 2024 complaints and two more on 2025 cars describe the identical pattern.

    Common Symptoms

    • Steering wheel feels stuck or stiff on center, then releases suddenly
    • Constant small corrections needed to hold a lane at highway speed
    • Symptom appears only after 30-60 minutes of driving
    • Worse in warm ambient temperatures, absent on cold starts
    • Dealer cannot reproduce on a short test drive

    How to Fix

    The fault is heat- and time-dependent, so document it before the dealer visit: log speed, ambient temperature, and elapsed drive time, and record video of the steering wheel. Insist on a technician ride-along of at least 45-60 minutes at highway speed rather than a short loop, because a cold test drive will not reproduce it. Have the shop scan the EPS module for stored torque-sensor or C-series steering codes and check for any open Subaru technical service bulletin or Techline case on steering feel before accepting a 'no fault found'. Rule out the cheap causes first — alignment, tire pressure, and OE tire wear — but note that owners report alignment does not resolve it. The escalation path when a fault is confirmed is replacement of the steering gearbox / column assist assembly under the 3-year/36,000-mile basic warranty, which also covers the EPS.

    Typical repair cost:$0 - $1,400

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    Community Reported
    Medium ConfidenceVerifiedReviewed Aug 2026

    2024 Crosstrek front driveshafts (along with 2024 Impreza, 2023-24 Forester, 2023 WRX) have outer races prone to quench-cracking from a supplier heat-treat defect: a cooling-water pipe leak reduced flow during heat treatment. A cracked outer race can break the shaft, causing sudden loss of drive power or rollaway when parked without the parking brake. Recall began January 2024.

    Common Symptoms

    • clunk or vibration from front axle
    • sudden loss of drive power
    • vehicle rollaway when parked without parking brake
    • AWD warning lights

    How to Fix

    Take the vehicle to a Subaru dealer for inspection and free replacement of left and/or right front driveshafts under recall WRP-23 (NHTSA 23V-754). Always engage the parking brake when stopped on a grade until repaired.

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    Typical repair cost:$0 - $0

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Jun 2026
    Community reported
    780 owners

    Crosstreks are prone to premature wheel bearing failure, particularly on the rear wheels, often occurring between 50,000-90,000 miles. The AWD system places additional stress on wheel bearings. Contamination from road salt and water intrusion accelerates bearing wear. Failed wheel bearings create a humming or growling noise that changes with vehicle speed and may be louder during turns. If ignored, a severely worn bearing can cause wheel wobble and ABS/traction control malfunctions.

    Common Symptoms

    • Humming or growling noise that increases with vehicle speed
    • Noise changes pitch or volume when turning left or right
    • Vibration felt through steering wheel or floor
    • ABS or traction control warning light
    • Play or looseness felt when rocking the wheel by hand

    How to Fix

    Replace the failed wheel bearing hub assembly. Subaru uses pressed-in bearings that require a hydraulic press - the entire knuckle must be removed. Rear bearings are more common failures. Use quality replacements: NSK 62BWKH19 (OEM supplier), SKF BR930737, or Timken HA590361. Replace in pairs (both rears or both fronts) for even wear. Torque axle nut to 162 ft-lbs per Subaru spec.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Genuine Subaru 28473FL040 Rear Hub Unit Complete (superseded by 28473FL041)

      bolt-in rear hub-and-bearing assembly for the diagnosed rear branch only Fitment/availability: Rear position only for the retailer-cataloged 2017-2021 Crosstrek Base, Limited, Premium and Sport 2.0L/2.5L applications; exclude hybrid and …

      SubaruPartsDeal

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    Typical repair cost:$300 - $800

    Research This Issue

    Based on 780 owner reports

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    Community Reported
    High Confidence780 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026

    The rear brake calipers on Crosstreks are prone to seizing, particularly in regions with road salt and wet climates. The caliper slide pins corrode and bind, causing the brake pads to drag on the rotor. This leads to premature pad and rotor wear on one side, reduced fuel economy, and a burning brake smell. If left unaddressed, the rotor can warp or the pads can wear down to metal, damaging the caliper.

    Common Symptoms

    • Vehicle pulls to one side when braking
    • Burning smell from rear brakes after driving
    • Rear wheel hot to the touch after short drive
    • Uneven brake pad wear (inner vs outer)
    • Grinding or scraping noise from rear brakes
    • Reduced fuel economy

    How to Fix

    Remove, clean, and re-grease the caliper slide pins with high-temperature silicone brake grease. If pins are heavily corroded or pitted, replace them. Replace brake pads and machine or replace rotors if they are scored or warped. In severe cases where the caliper piston is seized, replace the caliper. Apply anti-seize to the slide pin boots and inspect annually.

    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Permatex 20352 Silicone Brake Parts Lubricant

      rubber-, plastic- and metal-compatible brake hardware lubricant; never apply to pad or rotor friction surfaces Fitment/availability: Universal service chemical, not a vehicle-specific brake component; use only where the exact Subaru serv…

      AutoZone

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    Typical repair cost:$150 - $600

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    Community Reported
    Medium Confidence

    Six NHTSA complaints on the 2024 Crosstrek report original-equipment tire failure at very low mileage, concentrated on the 225/60R17 Yokohama Geolandar fitment used on 17-inch wheels. Owners describe dry rot and cracking on the inside of the tread found during routine service — in one case all four tires at 9,000 miles (ODI 11750332), in another all four condemned by the dealer during scheduled maintenance (ODI 11750003), and in a third, three of the four original tires (ODI 11724556). Two reports escalate to in-service failure: a sidewall blowout at 65 mph that dropped the front driver's corner (ODI 11704686, on the 225/55R18 Falken Ziex fitment) and a highway sidewall rupture with multiple holes (ODI 11688023). A 2024 report describes three of four OE tires failing with the first at 10,000 miles, two at the sidewall-tread shoulder. The pattern — cracking initiating on the inboard tread shoulder well before the tread is worn — points at the tire construction rather than at alignment or underinflation.

    Common Symptoms

    • Cracking and dry rot on the inboard tread shoulder under 15,000 miles
    • All four OE tires condemned at routine service
    • Sidewall blowout at highway speed
    • TPMS warning as the precursor to a tire failure
    • Tread depth still within spec when cracking is found

    How to Fix

    Inspect the inboard tread shoulder and sidewalls at every oil change rather than relying on tread depth alone, since these tires reach a dangerous state with legal tread remaining; run a hand around the inner shoulder where the cracking starts and it is not visible from outside the car. If cracking is found, the tires are covered by the Yokohama (or Falken) manufacturer workmanship-and-materials warranty, not the Subaru bumper-to-bumper warranty — file the claim with the tire manufacturer through a dealer, and expect prorated rather than free replacement, so photograph the damage and record the mileage and DOT date codes before anything is dismounted. Verify alignment and that placarded pressures are being held so the claim cannot be deflected as an owner-maintenance issue. Given the two documented highway sidewall failures, replace rather than monitor once cracking is confirmed.

    Typical repair cost:$400 - $1,000

    Research This Issue

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    Community Reported
    Low ConfidenceVerifiedReviewed Aug 2026

    The 2nd generation Crosstrek (2018+) has a windshield that is extremely prone to cracking, even from minor stone chips. The windshield's steep rake angle and thin design make it vulnerable to temperature-induced stress cracks. EyeSight-equipped models require dealer recalibration after replacement, significantly increasing the total cost. Many owners report needing 2-3 windshield replacements within the warranty period.

    Common Symptoms

    • Crack appearing from edge with no obvious impact
    • Small chip rapidly spreading into a long crack
    • Cracking near EyeSight camera housing
    • Multiple windshield replacements needed within ownership

    How to Fix

    Replace with OEM Subaru glass or Pilkington (OEM supplier) for EyeSight compatibility. After installation, dealer EyeSight recalibration is mandatory ($200-400). File an insurance claim through comprehensive coverage — many states have zero-deductible glass coverage. Consider applying a ceramic coating or clear protection film to the new windshield to reduce chip susceptibility.

    Typical repair cost:$500 - $1,100

    Research This Issue

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    Community Reported
    Medium Confidence

    Subaru of America recalled certain 2026 Crosstrek Hybrid vehicles — along with 2025-2026 Forester Hybrid and Forester and 2019-2026 Ascent — under NHTSA campaign 26V436000 because they were built with an incorrect Gross Axle Weight Rating printed on the federal certification label. The vehicles therefore fail to comply with Federal Motor Vehicle Safety Standard 110, 'Tire selection and rims.' The practical consequence is that an owner who loads the vehicle to the numbers shown on the door-jamb label may exceed the true axle capacity, overloading the tires and suspension and increasing crash risk. This matters most to Crosstrek Hybrid owners who tow, carry roof loads, or routinely travel fully loaded, and to anyone selecting replacement tires by the label's load figures rather than the true rating.

    Common Symptoms

    • Door-jamb certification label shows an incorrect axle weight rating
    • Risk of unknowingly overloading the vehicle
    • Recall notice referencing FMVSS 110 compliance

    How to Fix

    Check your VIN against NHTSA campaign 26V436000 and have the corrected certification label installed by a Subaru dealer free of charge. Until then, do not use the door-jamb GAWR figures to size a load, a roof rack payload, or replacement tires — obtain the correct axle ratings from Subaru customer service or the owner's manual specifications section and work from those. When buying replacement tires, match or exceed the load index of the original equipment fitment rather than deriving a requirement from the label. If the vehicle has been operated near the labeled limits, have tire condition and rear suspension components inspected as a precaution.

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    Choose to share your location for this search, or enter an area below. Your search location is sent to Google to find dealers.

    Open Subaru dealer map in Google Maps ↗

    Call to confirm they service Subaru vehicles and check your VIN, recall eligibility, parts availability, and appointment options.

    Typical repair cost:$0 - $0

    Research This Issue

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026
    NHTSA Recalls2 recalls

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

    Campaign #23V75400009/11/2023

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

    Campaign #23V55100004/08/2023

    Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

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    Frequently Asked Questions

    What are the most common Subaru Crosstrek problems?

    According to Au7o's analysis of 4,030+ owner reports, the 2013-2026 Subaru Crosstrek has 23 documented issues. The most frequently reported are: CVT Chain Stretch and Transmission Judder, FB20 Engine Excessive Oil Consumption, Fuel Spillage from the Filler Neck Due to Insufficient Fuel Cap Seal (Recall 26V106000). Of these, 8 are rated critical and should be addressed promptly.

    Is the Subaru Crosstrek reliable?

    The 2013-2026 Subaru Crosstrek has 23 known issues documented across 4,030+ owner reports. 8 issues are rated critical: CVT Chain Stretch and Transmission Judder and FB20 Engine Excessive Oil Consumption and Fuel Spillage from the Filler Neck Due to Insufficient Fuel Cap Seal (Recall 26V106000) and Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532) and EyeSight Phantom Pre-Collision Braking (2024+ Redesigned Crosstrek) and 2019 Left-Rear Door Window Glass Improper Tempering (NHTSA 19V-404) and Front Driveshaft Quench-Crack Failure (NHTSA 23V-754 / WRP-23) and Denso Low-Pressure Fuel Pump Impeller Failure Causing Stall. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Subaru Crosstrek problems?

    Repair costs for known Subaru Crosstrek issues range from $0 to $8,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, CVT Chain Stretch and Transmission Judder, typically costs $200-$8,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What year Subaru Crosstrek is the most reliable?

    Reliability varies across model years of the Subaru Crosstrek. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2013-2026 Subaru Crosstrek with 23 documented issues documented across 4,030+ owner reports.

    What is the 2013-2021 Subaru Crosstrek CVT Chain Stretch and Transmission Judder?

    The Lineartronic CVT (TR690) used in Crosstreks develops chain stretch over time, typically between 80,000-130,000 miles. The stretched chain causes slippage, resulting in judder during light acceleration, particularly between 20-45 mph. The issue worsens in cold weather and uphi… Repairs typically run $200-$8,500. Severity: high.

    What is the 2013-2017 Subaru Crosstrek FB20 Engine Excessive Oil Consumption?

    The 2.0L FB20 engine in first-generation Crosstreks (2013-2017) shares the same oil consumption defect as the FB25 used in other Subaru models. Defective piston rings fail to maintain proper oil control, leading to oil burning at rates of 1 quart every 1,500-2,500 miles. Subaru c… Repairs typically run $0-$4,000. Severity: high.

    What is the 2026 Subaru Crosstrek Fuel Spillage from the Filler Neck Due to Insufficient Fuel Cap Seal (Recall 26V106000)?

    Subaru of America recalled certain 2026 Crosstrek Hybrid and 2025 Forester Hybrid vehicles under NHTSA campaign 26V106000 because the fuel cap does not seal the filler neck adequately. When the tank is filled at or near capacity and ambient temperature subsequently rises, the fue… Repairs typically run $0-$0. Severity: high.

    What is the 2024-2025 Subaru Crosstrek Sudden Loss of Power Steering Assist from Steering Gearbox Failure (DTC C2532)?

    A smaller but far more serious steering complaint set on the 2024-2025 Crosstrek describes complete, unannounced loss of power steering assist while driving, with dashboard warning lamps illuminating at the same time. Steering remains mechanically connected but requires very high… Repairs typically run $0-$2,200. Severity: high.

    What is the 2024 Subaru Crosstrek EyeSight Phantom Pre-Collision Braking (2024+ Redesigned Crosstrek)?

    2024+ third-generation Crosstrek owners report the redesigned stereo-camera EyeSight system slamming on the brakes with no obstacle present - on empty roads, mid-lane-change, around curves, or under overpasses. A 2024-filed class action (Germano v. Subaru) covers 2024-2026 Crosst… Repairs typically run $0-$600. Severity: high.

    What is the 2019 Subaru Crosstrek 2019 Left-Rear Door Window Glass Improper Tempering (NHTSA 19V-404)?

    Certain 2019 Crosstreks were built with left-side rear door window glass that was not properly tempered during the glass manufacturing process, failing FMVSS 205. If the glass breaks, it can shatter into large dangerous fragments rather than safe pebble-sized pieces, increasing i… Repairs typically run $0-$0. Severity: high.

    What is the 2024 Subaru Crosstrek Front Driveshaft Quench-Crack Failure (NHTSA 23V-754 / WRP-23)?

    2024 Crosstrek front driveshafts (along with 2024 Impreza, 2023-24 Forester, 2023 WRX) have outer races prone to quench-cracking from a supplier heat-treat defect: a cooling-water pipe leak reduced flow during heat treatment. A cracked outer race can break the shaft, causing sudd… Repairs typically run $0-$0. Severity: high.

    What is the 2019 Subaru Crosstrek Denso Low-Pressure Fuel Pump Impeller Failure Causing Stall?

    2019 Crosstreks (along with various 2013-2020 Subarus) were built with Denso low-pressure in-tank fuel pumps whose plastic impeller absorbs fuel and swells. The swollen impeller binds against the pump body, causing rough running, no-start, and unexpected engine stalls at highway… Repairs typically run $0-$0. Severity: high.

    What is the 2018-2023 Subaru Crosstrek Starlink Infotainment System Freezing and Unresponsive Touchscreen?

    The second-generation Crosstrek's Starlink infotainment system (both 6.5-inch and 8.0-inch units) frequently freezes, goes blank, or becomes unresponsive to touch input. The system can reboot randomly while driving, temporarily disabling the backup camera and Bluetooth. Software… Repairs typically run $0-$1,500. Severity: medium.

    What is the 2013-2022 Subaru Crosstrek Premature Wheel Bearing Failure?

    Crosstreks are prone to premature wheel bearing failure, particularly on the rear wheels, often occurring between 50,000-90,000 miles. The AWD system places additional stress on wheel bearings. Contamination from road salt and water intrusion accelerates bearing wear. Failed whee… Repairs typically run $300-$800. Severity: medium.

    What is the 2016-2023 Subaru Crosstrek Rear Brake Caliper Seizing?

    The rear brake calipers on Crosstreks are prone to seizing, particularly in regions with road salt and wet climates. The caliper slide pins corrode and bind, causing the brake pads to drag on the rotor. This leads to premature pad and rotor wear on one side, reduced fuel economy,… Repairs typically run $150-$600. Severity: medium.

    What is the 2024-2025 Subaru Crosstrek LED Low-Beam Sharp Cutoff and Moving Shadow Artifacts Causing Phantom-Animal Braking?

    Eleven NHTSA complaints on the 2024 Crosstrek and additional ones on 2025 cars describe two linked defects in the LED headlamp beam pattern. First, the low-beam cutoff is unusually sharp and unusually close to the car: owners report the upper 15-16 inches of the windshield is com… Repairs typically run $0-$200. Severity: medium.

    What is the 2024 Subaru Crosstrek OE Yokohama Geolandar 225/60R17 Tires Cracking and Failing Below 15,000 Miles?

    Six NHTSA complaints on the 2024 Crosstrek report original-equipment tire failure at very low mileage, concentrated on the 225/60R17 Yokohama Geolandar fitment used on 17-inch wheels. Owners describe dry rot and cracking on the inside of the tread found during routine service — i… Repairs typically run $400-$1,000. Severity: medium.

    What is the 2024-2025 Subaru Crosstrek Driver-Side Mirror Housing Vibration Blurring the Blind-Spot View at Highway Speed?

    The driver-side exterior mirror on the redesigned 2024 Crosstrek vibrates enough at highway speed that the reflected image blurs, in many cases badly enough that the owner cannot resolve a car in the adjacent lane. Ten NHTSA complaints were filed on the 2024 model year and seven… Repairs typically run $0-$450. Severity: medium.

    What is the 2024-2025 Subaru Crosstrek Sticky / Notchy On-Center Electric Power Steering After Extended Highway Driving?

    Owners of the redesigned (2024+) Crosstrek report that after roughly 30-60 minutes of continuous driving — typically above 50 mph and once the car is fully warmed up — the electric power steering develops a 'sticky' or notchy dead spot on center. The wheel resists small correctio… Repairs typically run $0-$1,400. Severity: medium.

    What is the 2021 Subaru Crosstrek Inhibitor Switch Water Intrusion — No Reverse Lights or Backup Camera (NHTSA Recall 23V755000 / WRQ-23)?

    Subaru of America recalled certain 2021 Crosstrek vehicles because an insufficient weld on the transmission inhibitor (park/neutral start interlock) switch can let water get inside the switch and cause it to fail. On the Crosstrek, that switch is what tells the vehicle the transm… Severity: medium.

    What is the 2018-2021 Subaru Crosstrek 2.0L Manual Transmission Hesitation/Lack of Power at 1500-3500 RPM (TSB 09-77-21R)?

    2018-2021 Crosstrek 2.0L manual-transmission owners experience noticeable hesitation and lack of power in the 1500-3500 RPM range. Subaru TSB 09-77-21R (revised 8/19/21) traces it to the knock sensor misreading crankshaft vibration as detonation and retarding ignition timing. Fix… Repairs typically run $0-$200. Severity: medium.

    What is the 2018 Subaru Crosstrek Starlink Gen 3.0 Head Unit Freezing, Reboots and Audio Lockup?

    2018 Crosstrek models equipped with the Harman-built Gen 3.0 Starlink head unit suffer touchscreen freezes, backup-camera blackouts, audio that comes on at full volume, Bluetooth dropouts, and complete system lockups. Subaru settled a $6.25M class action in 2021 covering 2017-201… Repairs typically run $0-$1,200. Severity: medium.

    What is the 2013-2023 Subaru Crosstrek CVT Hesitation and Delay From Stop?

    The Crosstrek's Lineartronic CVT exhibits a noticeable 1-2 second delay when accelerating from a complete stop, particularly at intersections. The hesitation is dangerous in situations requiring quick acceleration (merging, left turns across traffic). The issue is related to the… Repairs typically run $0-$4,500. Severity: medium.

    What is the 2018-2025 Subaru Crosstrek Windshield Stress Cracking?

    The 2nd generation Crosstrek (2018+) has a windshield that is extremely prone to cracking, even from minor stone chips. The windshield's steep rake angle and thin design make it vulnerable to temperature-induced stress cracks. EyeSight-equipped models require dealer recalibration… Repairs typically run $500-$1,100. Severity: low.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data sourced from 4,030+ owner reports, NHTSA recalls, TSBs, and automotive forums.