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Chrysler · Known Issues

2025 Chrysler Pacifica Problems: 5 Known Issues

2025 model year · 300+ owner reports · Updated September 2026

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Issue summary

According to Au7o's analysis of 300+ owner reports, the 2025 Chrysler Pacifica has 5 documented known issues. None of the listed issues is rated critical; this is not a complete reliability assessment. The most commonly reported issue is Power Sliding Door Actuator and Motor Failure with 300 owner reports. Across all issues with published estimates, repair costs range from $80 to $2,000. DIY maintenance guides at au7o.io.

In This Article

  • Pacifica Electrical2
  • Pacifica Body/Panels1
  • Pacifica Cooling1
  • Pacifica Transmission1
  • Recalls23
  • FAQ
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In This Article

  • Electrical2
  • Body/Panels1
  • Cooling1
  • Transmission1
  • Recalls23
  • FAQ

All 5 Known Issues

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ALL YEARS202520242023202220212020201920182017

On the 2017-2025 Chrysler Pacifica, the power liftgate struts, latch assembly, and control module fail, causing the liftgate to not open or close fully, reverse direction mid-travel, or stop responding to button presses entirely. The hydraulic struts lose pressure and cannot hold the liftgate open, letting it fall. The latch assembly sensor can also malfunction, causing the system to think the liftgate is not fully latched and triggering warning chimes. Minivan owners with frequent cargo access are most affected.

This issue also affects: Chrysler Voyager

Common Symptoms

  • Liftgate does not open or close with button press
  • Liftgate reverses direction mid-travel
  • Liftgate will not stay open — falls slowly or quickly
  • Warning chime indicating liftgate not latched
  • Liftgate opens only partway then stops

How to Fix

Start by checking the liftgate latch striker alignment — misalignment causes latch sensor errors. Replace the power liftgate struts if the gate will not stay open or opens slowly (Mopar 68385386AA or Stabilus equivalents, $50-$100 each). If the liftgate motor or control module has failed, the entire power liftgate motor assembly needs replacement ($300-$700). Reset the liftgate control module by disconnecting the battery for 10 minutes.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Power liftgate drive unit (powered strut/actuator) — 2017-2020
    OEM68230340AECross-refMopar 68230340AC (superseded), Mopar 68230340AD (superseded), ARISELIFT B0GJSV3D98 (single, 68230340AE)$76–$291

    This is the motorized strut on a power-liftgate Pacifica — it contains the drive motor and an electrical connector, and is what fails when the gate opens slowly, reverses, or will not hold up. Mopar MSRP $291.00, discounted OEM around $1…

    MoparPartsGiant

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Typical repair cost:$100 - $700

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Community Reported
Medium Confidence

On the 2017-2025 Chrysler Pacifica, the tire pressure monitoring system (TPMS) sensors experience premature battery failure, causing persistent TPMS warning lights and inaccurate pressure readings. The factory TPMS sensors use lithium batteries with a typical lifespan of 5-7 years, but many Pacifica owners report failures as early as 3-4 years. When one sensor battery dies, the system displays a general TPMS warning, and the driver cannot determine which tire actually needs attention without a TPMS scan tool.

This issue also affects: Jeep Gladiator

Common Symptoms

  • TPMS warning light stays on despite correct tire pressures
  • Dash shows dashes instead of pressure readings for one or more tires
  • Intermittent TPMS warning that comes and goes
  • TPMS light comes on in cold weather and stays on
  • All tire pressures show as 0 psi on the display

How to Fix

Replace the failed TPMS sensor(s). TPMS sensors cannot be battery-replaced — the entire sensor unit must be swapped. OEM sensors (Mopar 68399563AA) cost $40-$60 each and must be programmed to the vehicle using a TPMS relearn tool or dealer scan tool. Aftermarket programmable sensors from Autel or ATEQ are available for less ($20-$35 each). Replace all four sensors simultaneously if the vehicle is 5+ years old to avoid return visits.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Vehicle Battery
    Cross-refS5572B

    Fitment confirmed against the ShowMeTheParts catalog for this vehicle's year and engine.

    Amazon

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Typical repair cost:$80 - $400

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Community Reported
Medium Confidence
Community reported
300 owners

On the 2017-2025 Chrysler Pacifica, power sliding door lock actuators and drive motors fail, causing doors to not open or close automatically, get stuck partially open, or make grinding/clicking noises. Most common non-powertrain complaint among Pacifica owners. The actuator's internal mechanism sticks in the lock position.

This issue also affects: Chrysler Town & Country, Chrysler Voyager, Dodge Grand Caravan

Common Symptoms

  • Sliding door won't open or close automatically
  • Whirring, grinding, or clicking noise from door
  • Door opens partially then stops
  • Sliding Door Open warning despite door being closed
  • Door won't latch properly

How to Fix

Replace sliding door lock actuator and/or drive motor. Remove interior door trim panel to access. Right (passenger) actuator Mopar 68185976AD, left (driver) actuator 68185977AD, motor 68303288AC. Can be DIY in 1-2 hours. Lubricate door track rails with white lithium grease regularly as preventive maintenance.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • Sliding door lock actuator - right (passenger) side
    OEM68185976ADCross-refAPDTY 154553 (right sliding door lock actuator motor), A-Premium right-side sliding door lock actuator (Amazon B0DM, VIOHI 68185976AD-replacement right sliding door actuator (Am$21–$35

    This is the small electric lock actuator inside the right sliding door - the part that sticks in the locked position and stops the power door from cycling. Mopar catalog shows MSRP $34.90, discount dealer price about $24.

    MoparPartsGiant

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Typical repair cost:$200 - $600

Research This Issue

Based on 300 owner reports

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Community Reported
High Confidence300 owner reportsLast reported by owners Dec 2025Reviewed Feb 2026

On the 2017-2025 Chrysler Pacifica, the A/C compressor fails prematurely, often between 60,000-100,000 miles, leaving the entire cabin without cooling. Additionally, the rear A/C system (standard on most trims) can lose effectiveness even when the compressor is functional due to a clogged rear A/C expansion valve or low refrigerant charge. Given the Pacifica is a family minivan, A/C failure creates a significant usability issue, especially in summer with children.

This issue also affects: Dodge Dart, Chrysler Voyager

Common Symptoms

  • A/C blows warm air from all vents
  • Rear A/C colder or warmer than front (inconsistent)
  • A/C compressor clutch not engaging
  • Grinding or rattling noise from compressor area
  • A/C works intermittently then fails completely

How to Fix

For compressor failure, replace the A/C compressor, receiver/drier, and expansion valve as a system. Flush the condenser to remove debris from the failed compressor. For rear A/C only issues, check the rear expansion valve (often clogged) and ensure the system is fully charged with the correct amount of R-1234yf refrigerant. A full compressor replacement runs $1,000-$1,800.

What you need to fix it

Only diagnosis- and fitment-reviewed repair parts are linked here.

  • A/C Expansion Valve — diagram Ref #5
    OEM68313474AB (supersedes 68313474AA)$40–$95

    The Pacifica's dual-zone (front + rear) A/C system uses TWO thermal expansion valves and Mopar lists them under two different numbers: 68313474AB and 68308980AA (separate entry). Both share the same 2017-2025 Pacifica / 2020-2025 Voyager…

    MoparPartsGiant

As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

Typical repair cost:$300 - $1,800

Research This Issue

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Community Reported
Medium Confidence

On the 2017-2025 Chrysler Pacifica, the ZF 9HP 9-speed automatic transmission in the Pacifica exhibits harsh or jerky 3-4 shifts, shuddering during light throttle acceleration at 25-40 mph, and occasional hesitation when downshifting. The 9-speed has had multiple software calibration updates since launch, and the adaptive learning can become confused by varied driving patterns. Cold weather worsens the harsh shifting. The issue persists across multiple model years despite ongoing TSBs.

This issue also affects: Chrysler 200, Chrysler 300M, Chrysler Cirrus

Common Symptoms

  • Harsh or jerky 3-4 upshift
  • Shudder during light acceleration at 25-40 mph
  • Hesitation or hunting between gears on hills
  • Transmission feels rough when cold
  • Occasional delayed downshift when passing

How to Fix

Visit a dealer for the latest transmission control module (TCM) software update — Stellantis has released numerous calibration updates (most recent as of 2025 is TSB 21-013-24 or newer). After the update, the transmission needs a re-adaptation period of 500-1,000 miles of mixed driving. If harsh shifting persists, a transmission fluid drain and refill with Mopar ZF 9-speed fluid may help. In severe cases, valve body replacement resolves persistent harsh shifts ($1,000-$2,000).

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Typical repair cost:$0 - $2,000

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Community Reported
Medium Confidence
NHTSA Recalls23 recalls

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign #24V19900014/03/2024

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Campaign #24V23800028/03/2024

TRACTION CONTROL SYSTEM

Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.

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Other Chrysler Models

Chrysler 30023Chrysler Voyager20Chrysler Town & Country18Chrysler LeBaron17Chrysler 20016Chrysler Prowler14

Frequently Asked Questions

What are the most common Chrysler Pacifica problems?

According to Au7o's analysis of 300+ owner reports, the 2025 Chrysler Pacifica has 5 documented issues. The most frequently reported are: Power Sliding Door Actuator and Motor Failure, A/C Compressor Failure and Rear A/C Performance Loss, Transmission Harsh 3-4 Shift and Shudder (9-Speed). None are rated critical, but regular maintenance is recommended.

Is the Chrysler Pacifica reliable?

The 2025 Chrysler Pacifica has 5 known issues documented across 300+ owner reports. None of the matching records is rated critical; this is not a complete reliability assessment. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Chrysler Pacifica problems?

Repair costs for known Chrysler Pacifica issues range from $0 to $2,000, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2017-2025 Chrysler Pacifica Power Sliding Door Actuator and Motor Failure?

Power sliding door lock actuators and drive motors fail, causing doors to not open or close automatically, get stuck partially open, or make grinding/clicking noises. Most common non-powertrain complaint among Pacifica owners. The actuator's internal mechanism sticks in the lock… Repairs typically run $200-$600. Severity: medium.

What is the 2017-2025 Chrysler Pacifica A/C Compressor Failure and Rear A/C Performance Loss?

The A/C compressor fails prematurely, often between 60,000-100,000 miles, leaving the entire cabin without cooling. Additionally, the rear A/C system (standard on most trims) can lose effectiveness even when the compressor is functional due to a clogged rear A/C expansion valve o… Repairs typically run $300-$1,800. Severity: medium.

What is the 2017-2025 Chrysler Pacifica Transmission Harsh 3-4 Shift and Shudder (9-Speed)?

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data sourced from 300+ owner reports, NHTSA recalls, TSBs, and automotive forums.

Campaign #24V24000028/03/2024

SEATS:BARRIERS

Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign #24V88800025/11/2024

AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Campaign #25V30200008/05/2025

+ 18 more recalls. Check all on NHTSA.gov

Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.

The ZF 9HP 9-speed automatic transmission in the Pacifica exhibits harsh or jerky 3-4 shifts, shuddering during light throttle acceleration at 25-40 mph, and occasional hesitation when downshifting. The 9-speed has had multiple software calibration updates since launch, and the a… Repairs typically run $0-$2,000. Severity: medium.

What is the 2017-2025 Chrysler Pacifica Power Liftgate Malfunction and Failure to Open/Close?

The power liftgate struts, latch assembly, and control module fail, causing the liftgate to not open or close fully, reverse direction mid-travel, or stop responding to button presses entirely. The hydraulic struts lose pressure and cannot hold the liftgate open, letting it fall. Repairs typically run $100-$700. Severity: low.

What is the 2017-2025 Chrysler Pacifica TPMS Sensor Battery Failure and False Warnings?

The tire pressure monitoring system (TPMS) sensors experience premature battery failure, causing persistent TPMS warning lights and inaccurate pressure readings. The factory TPMS sensors use lithium batteries with a typical lifespan of 5-7 years, but many Pacifica owners report f… Repairs typically run $80-$400. Severity: low.